Clay

BACKGROUND

Please describe your company and position.

I am the Manager of a car retailer

Describe what your company does in a single sentence.

The company sells cars

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Clay to accomplish?

• Company website design development

SOLUTION

How did you find Clay?

Online Search

Why did you select Clay over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

I recently had the pleasure of working with Clay Web Design for my website project, and I must say, I am thoroughly impressed with the outcome. From the very beginning, they showed great professionalism and dedication to understanding my needs. Despite English not being my first language, they were patient and accommodating, ensuring clear communication throughout the process. 

The team at Clay Web Design exhibited a high level of creativity in bringing my vision to life. They listened attentively to my ideas and preferences, incorporating them seamlessly into the design. The result was a visually stunning website that exceeded my expectations. 

Moreover, their attention to detail and commitment to delivering a functional and user-friendly website were evident throughout the project. Any concerns or questions I had were addressed promptly, further demonstrating their excellent customer service. 

Overall, I am extremely satisfied with the services provided by Clay Web Design. As a non-native English speaker, I appreciated their patience, professionalism, and the outstanding quality of their work. I would highly recommend them to anyone in need of web design services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Impressed with Clay Web Design's Professionalism and Creativity

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All completed on time

What was your primary form of communication with Clay?

Virtual Meeting

What did you find most impressive or unique about this company?

One thing I found particularly impressive about Clay Web Design is their uncanny ability to grasp the essence of what I wanted for my website. They had this unique talent to understand my vision and turn it into something real, something beautiful. I've worked with other web design companies before, but none of them seemed to really "get" what I was aiming for like Clay did. 

Moreover, their customer service was top-notch. Even though English isn't my first language, they were incredibly patient and attentive, making sure I understood everything and addressing any questions or concerns I had along the way. It made me feel valued as a client, which isn't always the case with other companies. 

Overall, what sets Clay apart is their combination of creativity, understanding, and exceptional service. It's not just about building a website; it's about bringing your vision to life in the best possible way. I highly recommend them to anyone looking for a web design company that truly cares about their clients' needs.

Are there any areas for improvement or something Clay could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I'm a co-founder of Skylum Software - a computer software company, a developer of such products as Luminar, Luminar AI, Luminar NEO, and others.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Clay, and what were your goals?

We needed a new website for our new product, Luminar AI.

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommendations from people in the industry.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals. Then we had different calls where Clay's team suggested their ideas. After we approved main points they started the production.

How many people from the vendor's team worked with you, and what were their positions?

2-3 people, I don't remember exactly now.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clay team created an amazing web site that perfectly reflected the idea of why our new product was different and better then previous versions.

Describe their project management style, including communication tools and timeliness.

I don't remember this.

What did you find most impressive or unique about this company?

We were impressed with how quickly they provided high-quality results.

Are there any areas for improvement or something they could have done differently?

Nothing comes to my mind.