CartCoders Ecommerce & IT Solutions LLC

BACKGROUND

Please describe your company and position.

I am the CTO of Hike SEO

Describe what your company does in a single sentence.

AI SEO Saas platform helping small businesses completed their own SEO.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CartCoders to accomplish?

• Wix App Development

SOLUTION

How did you find CartCoders?

Online Search

Why did you select CartCoders over others?

Previous Experience

How many teammates from CartCoders were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cart Coders were instructed to develop a Wix App which would allow customers to sign up to Hike via Wix and have a deep integration with Hike allowing Hike to implement SEO changes via the Wix plugin.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The completion of a Wix app was the measurement of success

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was poor. While initial conversations suggested they understood our requirements, once the project began the approach changed significantly. The plan of action was overly complicated and not aligned with our needs, introducing unnecessary systems that would have been difficult to maintain.

They did not deliver anything tangible during the time we worked with them, despite claiming significant hours had been spent. When we raised concerns, the team were defensive rather than collaborative. Overall, they did not respond well to our needs and we had to part ways before any meaningful progress was made.

What was your primary form of communication with CartCoders?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect was Dipen’s ability to communicate confidently in the initial discussions. He presented the company well and spoke convincingly about their experience and capabilities. Unfortunately, that first impression didn’t carry through once the project moved to the wider team.

Are there any areas for improvement or something CartCoders could have done differently?

Yes, several. CartCoders could have:

• Provided a realistic and straightforward plan of action instead of introducing unnecessary complexity.
• Been more transparent about the actual work completed and how hours were being used.
• Responded to feedback in a collaborative way rather than becoming defensive.
• Honoured refund requests for unused hours to maintain trust and professionalism.

Had they focused on clear communication, practical solutions, and accountability, the experience would have been very different.

Company Responses

The service provider responded on September 25, 2025.

We regret that you feel this way, but we’d like to clarify a few points. Our team followed the agreed scope and documented every hour invested in planning, architecture, and analysis. These stages are critical in any serious development project and form the groundwork before visible results appear.
 
The proposed solution wasn’t about adding unnecessary complexity, but about building a structure that would remain reliable and scalable over time. Cutting corners may seem easier, but it often leads to fragile systems and higher costs later.
 
While we respect your choice to discontinue, we stand by the integrity of our process, the transparency of our time tracking, and the professionalism of our team.

BACKGROUND

Please describe your company and position.

I am the Former Owner of Frucotec

Describe what your company does in a single sentence.

Manufacturer of electric agricultural machinery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CartCoders to accomplish?

• New Website optimized for Lead Generation

SOLUTION

How did you find CartCoders?

• Online Search
• Referral

Why did you select CartCoders over others?

• Referred to me
• Good first impression

How many teammates from CartCoders were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I asked the team at Cart Coders to design a new, revamped website for our company, focusing on lead generation. It was difficult to find a partner who understood the specific requirements of our industry. However, the team were extremely attentive to understanding all of my concerns and were always available throughout the process if any changes were suggested by me. 

I have worked with other companies/freelancers before with whom it was very difficult to solve such issues and get on the same page, I highly recommend the team at CartCoders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Weekly To-Do List and Objectives 
• Timeline and Deadlines 
• Aestetic look

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded immediately to my concerns and tried to resolve them the next day. Sometimes the items were delivered a little late, maybe because I couldn't always express myself clearly. Overall, the team was really accommodating and courteous, which I really liked.

What was your primary form of communication with CartCoders?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Being Suggestive/Inspiring. Always Available

Are there any areas for improvement or something CartCoders could have done differently?

-Maybe to work on getting every single detail done before a deadline, but it was also fine like this (main tasks all done before deadline).

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Gofig

Describe what your company does in a single sentence.

Gofig (https://www.gofig.in) is India's first digital platform solution to reduce the waste of close-to-expiry foods & cosmetics by incentivising customers to shop for short-dated items via attractive pricing and transparent information.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CartCoders to accomplish?

• Building the Customer-Facing E-Commerce Platform on Shopify
• Creating a seamless Customer Experience

SOLUTION

How did you find CartCoders?

Referral

Why did you select CartCoders over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from CartCoders were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: The solution proposes to develop a web platform using Shopify that seeks to reduce wastage of short-dated foods & cosmetics by offering them to consumers at attractive discounts and with transparent information. The application will be a default Shopify web store, making it easily accessible to a wide range of users.

By providing an easy-to-use platform and an efficient administration panel, the solution aims to make the experience of selling and purchasing products that are about to expire seamless and convenient for all users.

Key deliverables:

1. Seamless customer experience
2. Transparent and clear positioning of all product details including the remaining shelf life of products and associated discounts
3. Ability to communicate the core mission and vision of the business via multiple assets on the website
4. User account summary to feature detailed history including order details, money and food-saved

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. An amazing experience delivered via the website
2. 100% delivery on all items committed to as part of the initial scoping of the product
3. Ongoing troubleshooting/support for any minor/major issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cartcoders project management is truly laudable. All through the project, we had a single point of contact (which made the communication very streamlined, efficient and structured. We worked remotely for the entire project but the response to our messages from the assigned (POC) was almost instant, meticulous and prompt. CartCoders stuck to all the delivery timelines. Overall,I would give them a 5/5 for their project management.

What was your primary form of communication with CartCoders?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• The prompt support via email, WhatsApp
• The clarity of communication
• Their ability to deliver as per committed timelines
• They were willing to go out of their way to help on topics even outside the scope of work

Are there any areas for improvement or something CartCoders could have done differently?

None

BACKGROUND

Please describe your company and your position there.

We are in the software industry and provide mobile and website solutions services using trending technology to our customers, which gives them a competitive edge. I am holding on to the position of Director in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CartCoders, and what were your goals?

We hired CartCoders as our development partner for the Ecommerce projects and ongoing maintenance of some websites. These projects range from developing eCommerce websites for different industry segments to building unique page designs, fixing issues, and adding new features to existing projects, also developed a few websites from scratch as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched Shopify support partners and found about a dozen to reach out to. I met with many agencies and went through a proper proposal process, and finally, I decided on CartCoders based on their portfolio, expertise, professionalism, and offerings.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

One of our clients wanted to develop an eCommerce website for their Textile business. The client wants to develop functionality where half of the products should be imported from the Amazon FBA, and the remaining should be uploaded from the backend. The client wants to integrate the NetSuite Inventory Management system with the store. So, we developed the complete website and even helped the client with the theme selection throughout the process.

How many people from the vendor's team worked with you, and what were their positions?

A team of 5 people has worked on the Textile website project for us.

• Business Developer – 1
• Project Manager – 1
• Shopify Developer – 1
• Html/CSS Developer-1
• QA Tester- 1

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our client had a strict deadline to complete it. and with the help of the CartCoders team, we achieve the same within the given timeline, starting from the theme customizations to development and deployment. At the later stage, we included other functionalities also, which were the result of their working style and feedback.

Describe their project management style, including communication tools and timeliness.

CartCoders has been flexible in its communication methods. We prefer a particular ticketing system, and CartCoders now uses that for our projects. We have asked for specific updates via email. CartCoders has delivered what we've asked for.

What did you find most impressive or unique about this company?

The responsiveness from the team has been the most impressive part of our relationship. Even the Project Manager is very particular about things and holds tight command of everything which helps avoid any delays in tasks and the overall project.

Are there any areas for improvement or something they could have done differently?

To be very honest we have yet not found any such difficulty to improvement point for team Carcoders

BACKGROUND

Please describe your company and position.

 I am the Creative Director / Owner of an ecommerce company 

Describe what your company does in a single sentence.

Web development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CartCoders to accomplish?

• Code custom theme for Shopify store

SOLUTION

How did you find CartCoders?

Online Search

Why did you select CartCoders over others?

High ratings

How many teammates from CartCoders were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Cart Coders was hired to code the custom theme design our company created for an eCommerce client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The theme was successfully coded and fit the design we provided.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered on time and responsiveness as great. The responsiveness even after the intitial project has been great and they've been there to help with a few bugs.

What was your primary form of communication with CartCoders?

Virtual Meeting

What did you find most impressive or unique about this company?

I've enjoyed their timely responsiveness to questions and additional work we've provided.

Are there any areas for improvement or something CartCoders could have done differently?

None at the moment

BACKGROUND

Please describe your company and position.

I am the Project Manager of an it services company

Describe what your company does in a single sentence.

We are custom healthcare software development company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CartCoders to accomplish?

• E commerce site in shopify

SOLUTION

How did you find CartCoders?

Online Search

Why did you select CartCoders over others?

• High ratings
• Close to my geographic location

How many teammates from CartCoders were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Design pf subscription page, order page, order tracking, mega menu design and integration with the 3rd party applications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are successfully able to integration 3rd party application in order to provide great features to our customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

we used slack for communication medium and had a great response.

What was your primary form of communication with CartCoders?

Virtual Meeting

What did you find most impressive or unique about this company?

They provided on-time support.

Are there any areas for improvement or something CartCoders could have done differently?

Not as of now.