Capi Creative

BACKGROUND

Please describe your company and position.

I am the Business Owner of Sugarfina USA LLC

Describe what your company does in a single sentence.

Sugarfina is an international candy brand, combining high-quality luxury candy with a fun and engaging aesthetic.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capi Creative to accomplish?

• Our goal was to improve user flow, boost online conversions, and create a visually compelling interface aligned with our luxury retail brand. Their task was to modernize our e-commerce platform while maintaining Sugarfina’s playful, premium identity.

SOLUTION

How did you find Capi Creative?

• Online Search
• Referral

Why did you select Capi Creative over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Capi Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Capi Creative helped us improve our online shopping experience by redesigning the entire Sugarfina website. They worked on everything from user research and wireframes to a fresh new look that feels modern and fun. Key deliverables included a smoother checkout process, mobile-friendly design, and visuals that match our brand perfectly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since working with Capi Creative, we’ve seen a clear increase in mobile conversions and a noticeable drop in cart abandonment. Our customers are spending more time browsing and interacting with the site. The improved UI/UX made navigation easier and led to a more seamless shopping experience that truly reflects our brand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Capi Creative’s project management was smooth and reliable. They communicated clearly, kept us updated at every stage, and always delivered on time. Anytime we had questions or changes, they responded quickly and professionally. It truly felt like a collaborative partnership, and they were fully invested in bringing our vision to life.

What was your primary form of communication with Capi Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Capi Creative is their ability to balance creativity with user-centered design. They didn’t just make the site look good, they made it work better. Their attention to detail, understanding of the retail space, and deep commitment to our brand made them feel like an extension of our team.

Are there any areas for improvement or something Capi Creative could have done differently?

Capi Creative delivered exactly what we needed with professionalism, creativity, and care. Their process was seamless from start to finish, and every detail was handled with precision. We couldn’t be happier with the experience and the results they delivered for our team.

BACKGROUND

Introduce your business and what you do there.

I’m the business development manager of an Australian company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Capi Creative?

We needed help with creative marketing tools and our website.

SOLUTION

What was the scope of their involvement?

Capi Creative has designed and developed our website. The team has also created content, branding, and provided technical setup and support.

What is the team composition?

We’ve worked with 2–5 teammates from Capi Creative.

How did you come to work with Capi Creative?

We found Capi Creative through an online search. We chose them because their pricing fit our budget and offered good value for the cost.

What is the status of this engagement?

We started working with Capi Creative in April 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Capi Creative has delivered finished products, including our website and a web video. Everyone has commented that the website looks very modern and professional.

How did Capi Creative perform from a project management standpoint?

Capi Creative’s project management is very good. Both Ivy and Jolie are professional and helpful. We highly recommend them.

What did you find most impressive about them?

Capi Creative’s responsiveness and customer service are impressive.

Are there any areas they could improve?

Not really but more proactiveness might contribute to a better collaboration… but overall I’m extremely happy with their service and support. 

BACKGROUND

Please describe your company and position.

I am the Owner of PoopBagClub

Describe what your company does in a single sentence.

PoopBagClub sells high-quality dog waste bags and other care products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capi Creative to accomplish?

• Logo Redesign
• Logo Design with focus on Trademark
• Light Brand Identity

SOLUTION

How did you find Capi Creative?

Contra

Why did you select Capi Creative over others?

High ratings

How many teammates from Capi Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Light logo redesign, improved typography selection, and new icon design for the logo - all with the intent to submit a trademark applicaiton for the logo.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team executed the design efficiently, and took my iterative direction well between design rounds.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time, very professional and well explained.

What was your primary form of communication with Capi Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their clear articulation of each design phase.

Are there any areas for improvement or something Capi Creative could have done differently?

No, I felt like the process was normal and necessary for logo design.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CPO of Domiq, an AI-powered coaching and performance platform for leasing teams in the multifamily industry. We provide 24/7 support and only charge if it improves your net operating income (NOI).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Capi Creative?

We needed help creating our website and email templates for our software.

SOLUTION

What was the scope of their involvement?

Capi Creative designed and developed our website on Framer. The deliverables included our landing page, which had a home page, contact page, and blog page. The team also created email templates for our software.

What is the team composition?

We worked with 2–5 teammates from Capi Creative.

How did you come to work with Capi Creative?

Someone referred Capi Creative to me.

What is the status of this engagement?

We worked together from November–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We set milestones throughout the project to ensure Capi Creative delivered on time.

How did Capi Creative perform from a project management standpoint?

We communicated via email and messaging apps.

What did you find most impressive about them?

Capi Creative's clear communication and the quality of their deliverables were impressive.

Are there any areas they could improve?

I can't think of anything for Capi Creative to improve.

BACKGROUND

Introduce your business and what you do there.

I’m a Co-founder of Raena AI, an AI-powered study tool that transforms notes and study materials into personalized multiple-choice quizzes, explainer videos, and more, helping students and professionals learn more efficiently and effectively.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capi Creative to accomplish for your business?

We needed a full redesign of our mobile and web UI.

SOLUTION

What was the scope of their involvement?

Capi Creative redesigned every page in our app by taking our desired vision for a new visual direction, refining it, and bringing it to life. The team started with the home page and then moved on to every other page in the app to ensure consistency and a new design identity integrating our new mascot. Capi Creative took our unrefined visual direction, polished it, and executed it in Figma for the full UI design of every page in our app, including interactions.

What is the team composition?

We worked with 2–5 teammates from Capi Creative.

How did you come to work with Capi Creative?

We found them through an online search and chose them because we loved their work.

How much have you invested with them?

Around 10-15K

What is the status of this engagement?

We worked together from November 2025–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Capi Creative completed the redesign of every page in our app, including interactions, which we agreed upon prior to the project. We also agreed on the visual style and direction. The team offered three revision rounds in which we could submit revisions to ensure we were satisfied with the project, but we only needed one round.Although we haven't implemented the new design yet, it looks infinitely better, and I think it will increase retention and user experience a lot. Once we implement it, we'll look at metrics like conversion, time to first action, retention, and user feedback. We think this design will help first-time users navigate the app more intuitively and help us create a stronger brand identity linked to our mascot and visual design theme.

How did Capi Creative perform from a project management standpoint?

Capi Creative worked very fast, and their communication was amazing. Our primary form of communication was through Slack and virtual meetings.

What did you find most impressive about them?

Genuinely the best design team I've ever worked with. I was impressed by how accommodating and responsive they were. As soon as we hopped off a call where we mentioned something, they were instantly active on Figma, working on it.

Are there any areas they could improve?

No, they were amazing.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a company that provides enterprise-grade infrastructure for deploying and managing AI agents in real-world environments. We offer a turnkey appliance that integrates hardware, software, and secure management for on-premise and hybrid deployments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Capi Creative?

We needed help with a new website and updates.

SOLUTION

What was the scope of their involvement?

Capi Creative delivered a great-looking website with good functionality and an easy-to-update CMS. The team was responsible for the full website.

What is the team composition?

We worked with 2–5 teammates from Capi Creative.

How did you come to work with Capi Creative?

We found them through Contra. We chose them because they had high ratings, and their pricing fit our budget.

What is the status of this engagement?

We worked together from September–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had an initial discussion, mockup, and draft output, which had some iterations before the final design and implementation.

How did Capi Creative perform from a project management standpoint?

Capi Creative's project management was very good. We had a dedicated account manager, Monica. Our primary forms of communication were virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We were impressed by the great response rate from the account manager and the tech team headed by Jolie.

Are there any areas they could improve?

There was nothing they could improve on.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Music Gateway

Describe what your company does in a single sentence.

Music Promotion, Sync Licensing, Distribution & More.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capi Creative to accomplish?

• We chose Capi Creative to help us overhaul the entire UX/UI of our music platform on the do-goodpress platform, to increase engagement as well as navigation and produce a visually stimulating experience that is in line with the creativity of our collective brand as independent musicians. We required an up to date, user-friendly interface that would make music discovery and booking gigs, as well as interacting with artists in an unobstructed manner across desktop and mobile devices, simpler than before.

SOLUTION

How did you find Capi Creative?

• Online Search
• Clutch Site

Why did you select Capi Creative over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Capi Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had gone through Capi Creative to have our platform user experience fully redesigned, beginning by doing user research and journey mapping. They made prototypes, wireframes as well as high-fidelity UI screens covering all major user paths such as artist discovery, music streaming, user profile, booking requests, and event promotion. They even gave us a documentation system of how the design should run within the internal development team after the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the Relaunch of the new UX/UI, we detected a concrete increase of user activity and time spent. The simplified streamlined interface made usage readily available to the fans to explore artist content and positive input both on behalf of the users and the industry partner began coming in within minutes of launching. It also became easy to noticeably increase the presence of artist bookings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management that Capi Creative had in hand was competent. They worked within the schedule that we had agreed on and in the few times that we had some changes to be made they had even slotted them without extending the deadline. Their check-ins were frequent and they would always be ready with progress and what to be done next, which made collaboration easy.

What was your primary form of communication with Capi Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive feature that I could see was that they understood well how visual design can be used to improve the musical storytelling. They were not concerned only with aesthesia, but they also created an emotional connection in the user interface. Their capability of combining usability with creativity actually took the final product to a new level.

Are there any areas for improvement or something Capi Creative could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the Head Nurse of Bizrahmed

Describe what your company does in a single sentence.

A clinic part of a global group specializing in Aesthetic Surgery, Hair Transplants and Cosmetic Treatments

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capi Creative to accomplish?

• We contracted Capi Creative to redesign completely the patient portal and the internal dashboard of our medical practice. The primary objectives were to make navigation more convenient to patients of all ages, to facilitate the process of appointments booking, to make the interface more friendly to staff members work with patient data and communications.

SOLUTION

How did you find Capi Creative?

• Referral
• Clutch Site

Why did you select Capi Creative over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Capi Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project also involved user researching on both patients and staff, wire framing and prototyping of a redone patient portal, a complete redesign of backend administrative dashboard and mobile responsive designs of the two environments. Important deliverables were presented as high-fidelity mockups, usability prototype, a full-featured design system, handoff package to our development staff.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Once it was implemented, support tickets on booking and navigation instantly declined. Patients had an improved experience with scheduling medical visits and accessing medical history, and our internal personnel observed that the renovated dashboard allows working with increased efficiency. The feedback of the two groups has been extremely positive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The timing of api Creative was on point and quite organized. They took a heavy framework of sprint-based work and frequent check-in and reports. They would quickly add our suggestions and would be eager to suggest solutions to any new problems or backlogs that appeared.

What was your primary form of communication with Capi Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

And how they managed to blend clinical knowledge with user-friendly design was amazing. They did not stop at the provision of beautiful interfaces, they had to think of ways to solve usability issues in a highly regulated and sensitive environment.

Are there any areas for improvement or something Capi Creative could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the president & CEO of Rock health

Describe what your company does in a single sentence.

Rock Health accelerates innovation at the nexus of technology and healthcare through an early-stage venture fund, an enterprise strategy group, and a non-profit advancing equity-centered change.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capi Creative to accomplish?
To improve the hospital’s website and staff dashboard, we asked Capi Creative to adjust and improve everything related to them. The focus of our work was to enhance how easy the system is to use, decrease patient abandonment while making appointments and help staff by ensuring a user-friendly software that could operate on any computer or mobile device.

SOLUTION

How did you find Capi Creative?

• Online Search
• Clutch Site

Why did you select Capi Creative over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Capi Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With Capi Creative’s assistance, we gave our patients a new web portal and our team an updated dashboard. As part of the work, I ran discovery workshops with employees and patients, checked out the competition, developed wireframes, interactive prototypes and designed final mockups. They also evaluated users’ experiences and created thorough instructions for our developers. The system was made simple and straightforward which helped both patients and providers get their jobs done more quickly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the post-launch phase, patients used the portal more often, booked more appointments, and the clinic’s team found the staff interface usable and liked it. It was also a big success that the training time for new users was much shorter.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The way the project was managed worked well and promptly. There were clear goals, and every part of the project was finished within the set timeframe. The team easily adapted to the changing needs and considered all the feedback given. They made regular updates and always shared how the project was faring.

What was your primary form of communication with Capi Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had an unsurpassable grasp of issues in healthcare UX. They go beyond creating pretty images, also thinking about the effects each decision has on the people reading or using the material. By using research as a basis and having a good sense of aesthetics, they made sure the work was both successful and enjoyable

Are there any areas for improvement or something Capi Creative could have done differently?

No area of improvement

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of Oasis Health Partners®

Describe what your company does in a single sentence.

We are value-based healthcare organization focused on building healthier communities by advancing primary care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Capi Creative to accomplish?

To communicate the complex technology on the website in an understandable way for all relevant stakeholders.

SOLUTION

How did you find Capi Creative?

• Online Search
• Clutch Site

Why did you select Capi Creative over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Capi Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The design was implemented in the final step using the CMS WordPre.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It is difficult to measure the output of a corporate website. But in general, the feedback of our customers was positive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As it is a small company I enjoy their pragmatic style of working. Problems can be discussed ad hoc in a friendly atmosphere.

What was your primary form of communication with Capi Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive point is that the founders always listen to the needs of their customers.

Are there any areas for improvement or something Capi Creative could have done differently?

I have nothing to mention here.