byVoice

BACKGROUND

Please describe your company and position.

I am the Senior Associate Consultant of Mercer

Describe what your company does in a single sentence.

Better consulting, outsourcing, investments, talent, mergers and acquisitions, health and benefits, human capital, and human resources services are all part of Mercer's mission statement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire byVoice to accomplish?

• In our system, there was no frontend portal. Our data analytics platform, which operates on a different server, will deliver our clients the precise numbers they are interested in as soon as they log in. When our clients have everything they require, they just shut it down. 
• In order to increase user engagement, I wanted to collaborate with a business that could assist us go beyond simply requiring users to use our system when it was really essential.

SOLUTION

How did you find byVoice?

• Online Search
• Clutch Site
• Goodfirms

Why did you select byVoice over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from byVoice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To create a frontend gateway that would allow our clients to log in and utilize our system, I hired Byvoice. In an effort to boost user engagement, the portal includes features such as live market data streaming, instructional materials, an economic calendar, and a few more event calendars featuring upcoming investor-only events. 

They employed JavaScript, React, and HTML as technologies. Additionally, we were able to use certain SQL database connectors for particular APIs to feed data into our servers from particular sources. 

We still have some upcoming byvoice projects even though the project was officially completed about a week ago. They will also do any required upkeep.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

How often users log in will be our true barometer of success because it reflects how useful they find the system to be. Therefore, the more often users log in, the more data we will have about its efficacy. 

I haven't formally launched it to the other customers yet, but I currently just have one client on the system to make sure everything is operating as it should. Both the outcome's functioning and beauty significantly satisfy me. I believe that my consumers will concur as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are really good at setting up meetings two weeks apart and sending out meeting calls on time. When the developers completed the work in those two weeks, we would be able to monitor the development on our calendar.

What was your primary form of communication with byVoice?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

After reviewing all of the information, our only contact, byvoice, implemented an outline and provided us with an approximate cost estimate. 

I felt at ease giving Byvoice all the assistance we required because, at first glance, they seemed to have a large staff of developers with a range of experiences and skills.

Are there any areas for improvement or something byVoice could have done differently?

We gave byvoice some creative leeway when they were assigned the job because we were more concerned with the content and functionality of the portal than its design. If anything, we could have performed better during the design phase. 

We should have got together to discuss the general aesthetic, logos, color scheme, and design. However, upon closer inspection, there was a minor problem, and we're still satisfied with the result.

BACKGROUND

Please describe your company and position.

I am the Vice President of Global Sales of QuisLex

Describe what your company does in a single sentence.

In addition to managed document review, QuisLex offers compliance services, legal cost management, contract management, and legal operations consultancy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire byVoice to accomplish?

• In our system, there was no frontend portal. Our clients would join in to our data analytics platform, which is operated on a different server, and it would then display the particular metrics they are interested in. Our clients just shut it down once they got what they need. I was looking for a company that could assist us go beyond having users utilize our system just when it was absolutely necessary in order to enhance user engagement.

SOLUTION

How did you find byVoice?

• Online Search
• Clutch Site

Why did you select byVoice over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from byVoice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To create a frontend gateway that enables our clients to log in and use our system, I hired byVoice. In an effort to boost user engagement, the portal includes features like live market data streaming, instructional materials, an economic calendar, and a few more event calendars with future investor-only events. 
They employed JavaScript, React, and HTML as technologies. Additionally, there were some SQL database integrations for certain APIs that allowed us to pipe data into our servers from particular providers. Although the project was formally completed around a week ago, we still have some additional projects with byVoice planned. Additionally, they will take care of maintenance as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The frequency with which users log in will be our true barometer of success because it indicates that they find the system helpful. Therefore, the more often users log in, the more information we'll have on how successful it is. I currently just have one client on the system in order to ensure that everything is operating properly; I haven't formally launched it to the other clients yet. I am quite happy with the result both operationally and aesthetically. I believe my clients will be too.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They've done a great job of sending out calls for meetings right away and setting up appointments two weeks apart. The developers would complete the job within those two weeks, and we would see the progress on our calendar. Although some of the features I requested caused us to go a bit over budget, there were no cost overruns throughout the early stages of development.

What was your primary form of communication with byVoice?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The sole business we spoke with, byVoice, absorbed everything, implemented an outline, and provided us with a cost estimate that approximated what we had anticipated. Upon logging in, I noticed that byVoice had a diverse team of developers with a range of experience and skills, which gave me confidence that they could offer us all the assistance we required.

Are there any areas for improvement or something byVoice could have done differently?

Since we were more concerned with the usefulness and content of the portal than its aesthetics when we handed Byvoice the scope of work, they were able to take some creative liberties. Therefore, if anything, the design phase was the one where we could have performed better. We ought to have gotten together to discuss the design, color scheme, logos, and general aesthetic. However, all things considered, this was a pretty minor problem, and we're still really pleased with the result.

BACKGROUND

Please describe your company and position.

I am the Management Consultant of Capgemini Invent

Describe what your company does in a single sentence.

The global business line of Capgemini Invent combines industry-leading experience in strategy, technology, data science, and creative design to assist CxOs in imagining and creating their company's future. Capgemini Invent is a digital innovation, consulting, and transformation brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire byVoice to accomplish?

• Custom Software Development

SOLUTION

How did you find byVoice?

• Online Search
• Clutch Site

Why did you select byVoice over others?

• Good value for cost
• Company values aligned

How many teammates from byVoice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project's scope includes updating all of the current Windows servers to the most recent version and setting up new kiosks and virtual machines (VM servers). Our counter system was also moved to ASP.net. With the help of the specialized team that byVoice assigned to work on our project, we have been able to resolve the majority of the system problems. Our output at work has greatly increased.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The services provided by byVoice are always of the highest caliber, and in the case of an issue or other unique situation, they respond quickly and effectively. The team at byVoice have extensive training and expertise. They are experts possessing the necessary skill sets to finish projects on schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ByVoice truly stands out from other suppliers due to their flexibility in meeting our project requirements and deadlines at a fair price

What was your primary form of communication with byVoice?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a fantastic staff, and I think their costs are fair. We appreciate that we can readily scale up and down with them because they also adapt to our expectations.

Are there any areas for improvement or something byVoice could have done differently?

There are no grievances against us. We're still excited about expanding our partnership with them.

BACKGROUND

Please describe your company and position.

I am the Head of Human Resources and Organisational Development of Roche

Describe what your company does in a single sentence.

With really unique medications in oncology, immunology, infectious illnesses, ophthalmology, and disorders of the central nervous system, Roche is among the biggest biotech companies in the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire byVoice to accomplish?
There aren't any mobile web developers working for us. We recruited byVoice to help us with that process because we didn't want to hire more in-house developers.

SOLUTION

How did you find byVoice?

Clutch Site

Why did you select byVoice over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from byVoice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Together with our main app, byVoice contributed to the development of an iOS and Android resident app. We gave them a quick rundown and demonstrated our goals with a few distinct applications. They then produced a design that we had to approve. After that, we worked with Voice to design the frontend and UX/UI using Figma while we created the backend, which involved creating an API. 
They worked closely with our team to make sure the app was what we had in mind. The software automates a number of tasks around a home or apartment; users may unlock doors, manage the lights, curtains, and climate, and get alerts about patient

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their work was of an excellent caliber. They did a great job implementing our plan; there were very few issues. The staff was incredibly easy to deal with, even if we didn't deploy the software in its entirety.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The only thing that could have slowed them down was us, but they beat our deadline. They saw to it that we provided for their needs.

What was your primary form of communication with byVoice?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their quickness and comprehension of our goals were quite remarkable.

Are there any areas for improvement or something byVoice could have done differently?

No, they performed admirably.

BACKGROUND

Please describe your company and position.

I am the Project Manager of PracticeWeb

Describe what your company does in a single sentence.

We create digital marketing strategies, insight, high quality content and websites for ambitious accountants.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire byVoice to accomplish?

• Custom Software Development

SOLUTION

How did you find byVoice?

Clutch Site

Why did you select byVoice over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from byVoice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The byVoice development team functions as an extension of our current team and largely works in a Java environment. The creators of byVoice have been in charge of delivering complete products, one of which is a customer support initiative. Our consumers can self-serve and cancel orders thanks to our solution. We only utilize software developers from Voice because most of the software we create is internal, custom-made.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The byVoice team continuously fulfills their obligations, which is how we gauge their success. Their capacity to deliver has pleased us greatly, and the staff was onboarded in a very short amount of time. The byVoice team got right to work providing value.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our team use Confluence and Java for project management, and we have a very structured workflow.

What was your primary form of communication with byVoice?

Email or Messaging App

What did you find most impressive or unique about this company?

They are a trustworthy ally who is cognizant of our requirements. Although we are quite selective when hiring new staff, they consistently provide the ideal applicant.

Are there any areas for improvement or something byVoice could have done differently?

We're happy with the working relationship.

BACKGROUND

Please describe your company and position.

I am the Board of directors of TERRAKOM d.o.o.

Describe what your company does in a single sentence.

TERRAKOM d.o.o. is a leading Croatian telecommunications provider that offers a comprehensive suite of communication solutions for businesses and individuals, including voice, data, internet, and cloud services. The company is committed to providing its customers with reliable, high-quality services and exceptional customer support. 

With its extensive network and experienced team of professionals, TERRAKOM d.o.o. is well-positioned to meet the evolving communication needs of its customers in today's dynamic marketplace!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire byVoice to accomplish?

• Develop a new, modern telecom software system that would be easy to use and maintain
• Integrate our various systems to create a single, unified platform
• Improve our customer service response times by automating many of our tasks
• Reduce our IT costs by streamlining our operations

SOLUTION

How did you find byVoice?

Online Search

Why did you select byVoice over others?

• Pricing fit our budget
• Good value for cost

How many teammates from byVoice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with byVoice involved a thorough Telecom Software Development project tailored specifically for TERRAKOM d.o.o..Here's a breakdown of the detailed scope: 

byVoice kicked off the project with a deep dive into our telecom infrastructure, operational workflows, and challenges. This crucial analysis phase helped them grasp our unique needs and objectives. The development phase saw the actual coding of the software solutions. 

byVoice used industry best practices and the latest technologies to create robust, scalable applications aligned with our telecom service requirements. Rigorous testing protocols were put in place to ensure the reliability, security, and performance of the developed software. This included functional testing, integration testing, and user acceptance testing to catch and resolve issues before deployment. 

Upon successful testing, the software solutions seamlessly integrated into our existing telecom infrastructure. byVoice made sure the integration process was smooth, minimizing downtime and disruptions to our ongoing operations. 

Key Deliverables are: 

• Customized Telecom Software Solutions: Developed and implemented software solutions optimized for enhancing our network performance, streamlining internal processes, and improving overall telecom services. 
• Testing Reports: Detailed reports outlining testing phases, results, and resolutions for any identified issues, ensuring the reliability of the deployed solutions. 
• Integrated Software: Successful integration of software into our existing telecom infrastructure, ensuring compatibility and interoperability with other systems. 
• Training Materials: Provided training materials and documentation to empower our team in effectively using and managing the newly implemented software. 
• Ongoing Support Plan: Established a post-implementation support plan, outlining procedures for addressing any issues that may arise and ensuring continued assistance from byVoice.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with byVoice yielded measurable outcomes that showcased significant progress and success in our Telecom Software Development initiatives. These outcomes include: 

• Enhanced Operational Efficiency: The implemented software solutions led to a noticeable increase in operational efficiency, streamlining workflows and reducing manual intervention, ultimately saving time and resources. 
• Improved Network Performance: The developed applications contributed to the optimization of our telecom network, resulting in reduced downtime, improved reliability, and enhanced overall performance. 
• Customer Satisfaction: The new software features and services positively impacted customer experiences, leading to higher satisfaction levels as we were able to offer more reliable and innovative solutions. 
• Cost Savings: The optimized processes and improved efficiency directly translated into cost savings for our company, demonstrating a tangible return on investment from the partnership with byVoice. 
• Timely Project Delivery: byVoice consistently met project milestones and deadlines, ensuring that the software development projects were delivered on time, contributing to a smooth integration process. 

Overall, these measurable outcomes underscored the success of the collaboration, affirming the value byVoice brought to our Telecom Software Development initiatives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project management with byVoice has been outstanding. This means that they regularly met the project milestones and provided deliverables within the specified time frame. byVoice abided with predetermined time frames and availed of project constituents in line with stipulated deadlines.

byVoice’s project management in communication was among their strengths. The company kept an open line of communication between parties with frequent updates during every phase, timely responses regarding any issues that popped up, and making sure we were in the loop at all times as the development progressed. 

We worked in a very collaborative way which allowed for us to have a great working relationship and the deliverables could meet our expectations at all times. The team exemplified their determination to surpass hurdles as well as develop successful resolutions hence, they contributed to the general success of the projects.

What was your primary form of communication with byVoice?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about byVoice was their unwavering commitment to innovation and their ability to tailor solutions to our specific needs. by Voice consistently demonstrated a forward-thinking and innovative approach to Telecom Software Development. They leverage the latest technologies and industry best practices to deliver cutting-edge solutions that aligned perfectly with our business objectives. 

In summary, byVoice's unique blend of innovation, customization, technical expertise, collaborative approach, and a proven track record made them an outstanding partner for our Telecom Software Development needs.

Are there any areas for improvement or something byVoice could have done differently?

So far, there are no weaknesses that warrant correcting in the course of our cooperation. This company fits us on all fronts and remains our worthy assistant.

BACKGROUND

Please describe your company and position.

I am the Vice President of Communications of Blue Chip

Describe what your company does in a single sentence.

We combine the ownership and urgency of a private agency with the skill and scope of a holding corporation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire byVoice to accomplish?

• Web Development

SOLUTION

How did you find byVoice?

• Online Search
• Clutch Site

Why did you select byVoice over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from byVoice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The following features have all been built in sprints, with weekly demos where we could see clickable prototypes to allay any worries and fears we might have had: 

• the client management module
• dashboard
• admin panel
• risk management
• onboarding procedure
• payment integration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A functional and clickable prototype or demo would be produced every week during these sprints. Their punctual delivery was always a guarantee, and the "demo approach" was a novel experience for me.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Efficient communication through the use of platforms like Zoom, daily or weekly team meetings or weekly sync calls with their PM, and in-person meetings with the team and CEO at Byoice's headquarters.

What was your primary form of communication with byVoice?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their all-encompassing method of addressing issues. Even though the project encountered numerous challenges, their creativity never stopped astounding me. Their weekly demos, in which our staff participated, further ensured that everything was moving in the right direction.

Are there any areas for improvement or something byVoice could have done differently?

Nothing at all. The team's exceptional technical understanding, continuous provision of product consulting as an extra service, and C-level involvement were all noteworthy. 

It's enough to state that I've been a satisfied customer for more than a year, and I intend to maintain the relationship as we move forward by using them as our one-stop shop for all needs, including design, development, go-to-market, and fundraising.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Fairway Lawns and Command Pest Control

Describe what your company does in a single sentence.

Weed management, fertilizer, grub control, irrigation, pest control, landscape lighting, and drainage are among the specialties of Fairway Lawns and Command Pest management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire byVoice to accomplish?

• assemble a development team

SOLUTION

How did you find byVoice?

• Online Search
• Clutch Site

Why did you select byVoice over others?

• Pricing fit our budget
• Good value for cost

How many teammates from byVoice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a client website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

delivery within budget and on schedule

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, They respond

What was your primary form of communication with byVoice?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their prompt and efficient supply of talented individuals made me very happy.

Are there any areas for improvement or something byVoice could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Business Representative of Mid-America Carpenters Regional Council

Describe what your company does in a single sentence.

In addition to general carpentry, the Mid-America Carpenters Regional Council also specializes in interior systems carpentry, exhibit and display installation, lathery, cabinetry and millwork, flooring installation, pile driving, millwrighting, insulation installation, siding and shingling installation, and concrete forming.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire byVoice to accomplish?

• Custom Software Development

SOLUTION

How did you find byVoice?

Clutch Site

Why did you select byVoice over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from byVoice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ByVoice is creating a platform that will link all of our global construction partners, enabling us to serve the Jewish community as a one-stop shop. Since our goal is to assist that community from birth to death, the solution must be able to interact with people at all stages and ages. We've finished the research and early stages of development thus far. 

Their team is still working on making our solution segment- and platform-agnostic. In addition to working with bespoke PHP, they have demonstrated flexibility in integrating several systems, such as Salesforce, Drupal, and WordPress, into our platform to enhance data collection.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This project is massive and has a lofty objective. In the end, we anticipate that our solution will consist of an integrated platform that serves the community across all life phases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The group employs integrated performance tools to manage the project while concentrating on key performance indicators (KPIs). Additionally, Microsoft Teams is a major communication tool for them.

What was your primary form of communication with byVoice?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their capacity to pay attention to and comprehend the demands of their clientele is actually their greatest asset. Too many tech organizations believe they know better than their clients because they take for granted their professional knowledge and experience. On the other hand, byVoice arrives with a blank page. To determine what the main issue is, the team thoroughly evaluates the needs of the client. 

They are aware of the right inquiries to make in order to gather that data and comprehend the client's business. After they obtain that, they will begin to formulate solutions. I like how they always present ideas from our point of view, and their deliveries reflect that. They took the time to obtain the inputs, which is why their outputs are flawless.

Are there any areas for improvement or something byVoice could have done differently?

They're so wonderful that even though I want to find something to criticize, I can't. The staff has demonstrated remarkable expertise and intelligence, and the delivery is just outstanding.

BACKGROUND

Please describe your company and position.

I am the Director of Fidelity Investments

Describe what your company does in a single sentence.

At Fidelity, we aim to focus on a varied range of clients in order to make financial expertise widely accessible and effective.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire byVoice to accomplish?

• Web Development

SOLUTION

How did you find byVoice?

• Online Search
• Clutch Site

Why did you select byVoice over others?

Good value for cost

How many teammates from byVoice were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a Glide draft completed before, so we made a word document with all the adjustments and fresh designs we required for the app and sent it to them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project proceeded without a hitch, and I was pleased with how quickly they updated and made the necessary changes to the program.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed by the team using Plutio, and they were quite responsive all along the way.

What was your primary form of communication with byVoice?

Email or Messaging App

What did you find most impressive or unique about this company?

The UX was executed flawlessly, their communication was outstanding, and there were no unexpected costs.

Are there any areas for improvement or something byVoice could have done differently?

Not that I can think of right now.