Buildups Consultancy

BACKGROUND

Please describe your company and position.

I am the CEO of Admin Co & Hub

Describe what your company does in a single sentence.

Admin & Co Hub gives Perth small and medium businesses a dedicated back- omce team for payroll, bookkeeping, BAS prep, and data entry working AWST hours, without the cost of a local hire.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Buildups Consultancy to accomplish?

• Generate qualified leads
• Clearly communicate the value proposition
• Build trust and credibility

SOLUTION

How did you find Buildups Consultancy?

Referral

Why did you select Buildups Consultancy over others?

• High ratings
• Pricing fit our budget
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work focused on developing a professional website for Admin & Co Hub to attract Perth-based small and medium businesses and generate new client enquiries. The key deliverables included website planning and structure, professional website content, service pages for payroll, bookkeeping, BAS preparation and data entry, clear value proposition messaging, lead-generation forms and calls-to-action, basic SEO optimisation, and a mobile-friendly user experience. The website was designed to clearly communicate the benefits of outsourcing back-office services to Admin & Co Hub and provide potential clients with an easy way to learn about the services and make an enquiry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project helped Admin & Co Hub establish a stronger online presence and create a more effective platform for generating enquiries from Perth-based small and medium businesses. Key outcomes included increased website visibility, improved engagement from potential customers, a clearer presentation of our services, and an increase in enquiries from businesses interested in payroll, bookkeeping, BAS preparation, and data-entry support. The new website also provided a stronger foundation for ongoing SEO and digital marketing activities, helping us build a consistent pipeline of potential clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ildups Consultancy managed the project professionally and maintained clear communication throughout the process. They understood our requirements, responded quickly to our feedback, and made the necessary adjustments when requested. The agreed deliverables were completed on time, and the team was flexible and responsive to our needs. Overall, we were satisfied with their project management, communication, and ability to deliver the work as planned.

What was your primary form of communication with Buildups Consultancy?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Buildups Consultancy was their understanding of our business needs and their practical approach to delivering solutions. They were responsive, easy to work with, and willing to make adjustments based on our feedback. We also appreciated their focus on creating a professional website that was not only visually clear but also designed to support lead generation and business growth. Their communication and commitment to completing the project according to our requirements were particularly impressive.

Are there any areas for improvement or something Buildups Consultancy could have done differently?

Overall, we were satisfied with Buildups Consultancy and the quality of their work. There were no major concerns during the project.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Crossline (Pvt) Ltd., an export company specializing in spices and food products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Buildups Consultancy?

We wanted to strengthen our food and spice export business by identifying international buyers, expanding into new overseas markets, improving our export marketing strategy, and developing a stronger and more professional approach to reaching potential customers. We also wanted to increase export sales, build long-term relationships with international buyers, and establish our company as a reliable Sri Lankan supplier of quality food and spice products.

SOLUTION

What was the scope of their involvement?

Buildups Consultancy handled a range of activities focused on strengthening our international export business. The scope of work included identifying potential overseas markets and buyers, developing an export-focused marketing strategy, supporting buyer outreach and communication, and improving our overall approach to international business development.
The main deliverables included market and buyer research, a targeted list of potential international buyers, buyer outreach support, marketing and communication materials, and recommendations for expanding our food and spice exports into suitable international markets.
Regarding marketing and communication materials, Buildups Consultancy delivered company profile and corporate presentation materials, product descriptions and product catalogues for our food and spice products, export-focused sales and marketing content, professional buyer outreach emails and communication templates, international buyer introduction and follow-up messages, product and company information prepared for overseas customers, digital marketing and promotional content to support international market outreach, and materials tailored to present Crossline (Pvt) Ltd. as a reliable Sri Lankan food and spice exporter.

What is the team composition?

We worked with 2–5 teammates from Buildups Consultancy.

How did you come to work with Buildups Consultancy?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from August–October 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our project with Buildups Consultancy helped us make measurable progress in our international business development efforts. Key outcomes included an increase in the number of qualified overseas buyer leads, more consistent and professional communication with potential customers, improved visibility of our company and products in target markets, and the development of a more structured export marketing process.
We estimate that the number of qualified overseas buyer leads increased by approximately 30%–40% during and after the project. We also saw an estimated 15%–25% improvement in export sales and sales opportunities.
Moreover, the project helped us build a stronger pipeline of potential international customers and improve our ability to approach and follow up with buyers. Overall, it gave us a more systematic foundation for expanding our food and spice exports and developing long-term international business opportunities.

How did Buildups Consultancy perform from a project management standpoint?

Buildups Consultancy delivered on time. We communicated via email and messaging apps.

What did you find most impressive about them?

We were impressed by their customer support and flexibility.

Are there any areas they could improve?

They could improve their professional advice.