Brew Interactive

BACKGROUND

Please describe your company and your position there.

Currently, I am working as a Marketing Manager for a vehicle dealership. When I was working with Brew Interactive, I was the Marketing Unit Manager at a Used Car dealership.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brew Interactive?

We worked with Brew team for UX/UI renewal and frontend development of our mobile application projects.

What were your goals for this project?

We were targeting applications that better meet our current needs, are compatible with our business priorities and have a better user experience.

SOLUTION

How did you select Brew Interactive?

Brew was already working with other companies. Their references were good. We invited them and two other alternative companies for a bid. Out of the three, the Brew team was the best fit for our criteria.

Describe the project in detail.

We held analysis meetings with the Brew team, where we first discussed the project in detail. In these meetings, we conveyed our needs and goals in detail. After a month, they made a concept presentation to us.

First, we made evaluations and revisions on the concept. After our concept approval, the sub-screen designs and concurrently the front end development phase started. The Brew team worked closely with this team from the production process.

What was the team composition?

One project manager, two UX designers, two frontend developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After the launch of the web site we got much better scores from SEO analysis, our mobile application got 5 star from many users in terms of usability.

How effective was the workflow between your team and theirs?

Our work flow was quite efficient thanks to the tools used by the Brew team. We evaluated the designs as prototypes on Invision. For the codes, a stream was created over Bitbucket. In addition, two teams came together and held one-to-one sessions in tight spots.

What did you find most impressive about this company?

The behaviour of the brew team was always positive. When we have difficulties they always try to find a solution that makes us happy. They do not avoid solitions that increases their workflow.

Are there any areas for improvement?

They did a great job for us.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Decktopus, a SaaS solution provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brew Interactive?

I needed help with the design and development of our SaaS product because we didn’t have enough resources on our side. It’s software that we use to create presentations.

SOLUTION

What was the scope of their involvement?

They took over the project management, design, and development of our SaaS solution. It’s similar to PowerPoint or Keynote, but different in a few ways. The first stage was completed in November 2019 and the second stage was completed in June 2020.

What is the team composition?

There were more than 10 people that worked with us.

How did you come to work with Brew Interactive?

I knew the co-founders, since I had worked with them during my previous enterprise in 2014. We had a very good partnership and I knew they were really experienced in their field, especially in frontend work. 

How much have you invested with them?

The amount is around $250,000.

What is the status of this engagement?

We worked together from March 2019-June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They completed the features that were listed at the kickoff phase. They completed everything within the time we had planned. They also kept everything within the budget. Everyone on our team was happy with the product. 

How did Brew Interactive perform from a project management standpoint?

They are really experienced in project management. They mostly worked remotely within the team. They had a very organized and structured way of handling project management. They followed scrum techniques. They had daily standups with the team. Everything was clear. We could see the progress very well and we saw what was left to be completed. 

What did you find most impressive about them?

I trusted them because of the previous work we had done with them. They were so successful that after I demonstrated it to my board, four of the board members also started to work with them and the team completed those projects as well. 

They’re very experienced with design and development and are very unique, technically-skilled people in terms of UI/UX and frontend development. Communication was also very good, and they worked like they were part of our company —  we even had celebration dinners together with the team. 

Are there any areas they could improve?

Perhaps they could take on bigger projects or have some of their own solutions.

Do you have any advice for potential customers?

I recommend them for any project.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of FoodServiceDirect.com, a food e-commerce network.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brew Interactive?

We had an original, basic platform that was built over 10 years ago. We wanted someone to help us with a brand-new platform.

SOLUTION

What was the scope of their involvement?

As part of the technology investments, we worked with Brew Interactive to build a B2B and B2C focused e-commerce platform. After that, we then retired the original platform. Our base platform was Magento 2.

The team was responsible for everything, including project management, business analysis, and all of the UX/UI design and development work. They made the whole site, including the home page, product pages, and checkout pages. We approved the designs before they built those on Magento 2.

After the main store launched with 250,000 skills, we also launched a partner store for our franchisee customers.

What is the team composition?

During the core months, there were 8–12 people. When we moved onto the support months, it was around 4–5 people.

How did you come to work with Brew Interactive?

We interviewed 6–7 different agencies. We went with Brew Interactive because of their speed and flexibility. The owner worked with a bunch of different companies before he founded this company. I knew about his work, and I trusted him.

How much have you invested with them?

We’ve spent $500,000.

What is the status of this engagement?

We worked together from July 2018–August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After a few months, the site went live. The platform is a big complex. We have 250,000 skills on the platform. Since the launch, we built lots of additional requests and features.

The quality was 90%. There were certain cases, mostly from the business analysis side that we were missing. That was also our fault because we didn’t have a business analysis at that time. They took over that area to do the data cleaning and creating a data dictionary. That’s an area that both sides struggled with.

My primary ask was speed. We had to go to the market very quickly because we knew that there were a couple of other competitors moving in the same direction. They deliver on time.

We were the first ones moving in that direction. From that perspective, it had a huge impact. Our second competition was three months behind us. By that time, we learned a lot more stuff, and we were armed already when they launched their site.

How did Brew Interactive perform from a project management standpoint?

They used Jira, so it was easy to track the tasks. We used Slack for any daily communication, which worked really well.

Since they’re based in Turkey, there was a time zone challenge but they worked during ours to accommodate us. They started later in the mornings until later in the night. They assigned a project manager to us, and the project manager stayed in our building during the core months.

It worked very well because the project manager was able to understand the business really well and support us from the business analysis perspective.

What did you find most impressive about them?

I really liked their speed and flexibility. They work really hard, making it happen for their clients. Their core expertise is mostly in UX/UI design, but they gained significant e-commerce experience with this project. I know they worked with a couple of other companies afterward on the e-commerce side.

Are there any areas they could improve?

When we first started, they didn’t have a lot of Magento 2 experience. I’m not sure where they are in that journey right now, but they learned a lot during the project working with us.

Do you have any advice for potential customers?

Request a dedicated project manager. If it’s possible, have them make that person available in-house and being with the team all the time. They can translate those requests on an ongoing basis to the Brew Interactive team. It worked out so well.

It depends on the project size too. For a small project, it doesn’t make sense, but for the big projects, that’d be my biggest advice.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager at United International Pictures (UIP). We distribute Universal and Paramount titles in Turkey and are responsible for both the distribution and marketing of these titles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brew Interactive?

We needed help with our digital marketing campaigns and hired Brew Interactive to be our social media and digital creative agency.

SOLUTION

What was the scope of their involvement?

They’re responsible for both the localization of our creative assets, social media, corporate website management, and maintenance. 2–3 years ago, we started to make in-house social media management. Now they’re only responsible for our corporate website management, maintenance, and also the localization of the creative assets sourced by the global agency. However, we do ask them for localization of websites and new social media assets from time to time. 

They’re also in charge of preparing our digital marketing and social media campaigns on Facebook and Twitter. Our offices in L.A. are responsible for creating the assets, and Brew Interactive localizes them.

In the absence of an in-house digital marketing person, Brew Interactive provided the branding and formatting services we needed. During this transition period, they also managed our social media for a couple of months. There was one time when we needed a presentation and they did the formatting, branding, and all the other creative ideas that were needed.

What is the team composition?

There are 4–5 people depending on the number of titles being released. In terms of the customer relationship, we have a specific person dealing with us.

How did you come to work with Brew Interactive?

We met one of the owners at my previous company. The other co-owner used to work at our previous digital agency. We looked at five agencies in terms of cost efficiency and the ideas they generated. We picked them because they were more outstanding and won each of our annual reviews.

How much have you invested with them?

The cost was around $15,000–$20,000 in 2019.

What is the status of this engagement?

We started working together in April 2012 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very happy with them, they’re always acting in line with our briefs and they understand our business very well. We are always getting global guidelines from head offices and trying to adapt to local needs. They are like partners who are always available to us.

How did Brew Interactive perform from a project management standpoint?

If there’s something we need to know, they always give us a heads up. They always give details and explanations about the projects or our requests. There are no communication issues as each party understands each other very well. It makes the job very fast and effective.

What did you find most impressive about them?

They work at a very fast pace, are responsible, proactive, and really good at adapting themselves to changes. They’re always available whenever we need something extra.

Are there any areas they could improve?

Within the services they are providing us with, I don’t have any note to be improved.

BACKGROUND

Please describe your company and position.

I am the CEO of an outdoor advertising company

Describe what your company does in a single sentence.

Outdoor advertising company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• Device Management
• Content Management

SOLUTION

How did you find Brew Interactive?

Referral

Why did you select Brew Interactive over others?

Referred to me

How many teammates from Brew Interactive were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Brew to develop both content management and field/device management web application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They have helped us a lot for establishing the first phase of our product. We have good device and vehicle management thanks to them. In content side is half because we have decided to work internally. But we did the first phase of the content management as well

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have mostly deliver the items on time.

What was your primary form of communication with Brew Interactive?

In-Person Meeting

What did you find most impressive or unique about this company?

Their attention to detail is very good.

Are there any areas for improvement or something Brew Interactive could have done differently?

They are mostly ok but if I have to make a suggestion I can say that they should not take initiative by on their own. It is not like they do everything without asking to customer but sometimes they take initiative -which is good in sometime- which might lead some remaking somethings again

BACKGROUND

Please describe your company and position.

I am the Acting CEO of NBS HR

Describe what your company does in a single sentence.

NBS HR is a recruitment consultancy company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• Software development service
• Web site planning

SOLUTION

How did you find Brew Interactive?

• Online Search
• Referral

Why did you select Brew Interactive over others?

• Great culture fit
• Good value for cost

How many teammates from Brew Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BREW provided end-to-end support during the structuring process of our website. In addition, we use the software we will use in our internal workflow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Brew team quickly understood our needs and adapted to our corporate culture to produce software. Their proactive approach and technical knowledge were satisfactory. It has been a pleasant experience working with an innovative team that thinks outside the box.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project finished on time. We worked with professionals who responded to our demands with understanding.

What was your primary form of communication with Brew Interactive?

Virtual Meeting

What did you find most impressive or unique about this company?

Brew team is customer and result oriented.

Are there any areas for improvement or something Brew Interactive could have done differently?

Brew is an expert team in technology. They make a difference in theirt service. I think they 'd better make more marketing activities to reach out more.

BACKGROUND

Please describe your company and position.

 I am the Head of Products of an information technology company 

Describe what your company does in a single sentence.

Tech development and consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• Build Web frontend
• Develop 3D application UI
• Analysis

SOLUTION

How did you find Brew Interactive?

Referral

Why did you select Brew Interactive over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Brew Interactive were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Building a web frontend to an existing application
• new UI for the application 
• installation of environments (ENVs)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was delivered as expected within the agreed timelines. Very friendly people who are easy to access and talk to.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely responsive and always within reach when needed.

What was your primary form of communication with Brew Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very, very good technical talent and a very comforting way of doing business

Are there any areas for improvement or something Brew Interactive could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Assistant Manager of Skoda

Describe what your company does in a single sentence.

We are distributer of global company in automotive industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brew Interactive to accomplish?

• creating a brand new consumer friendly website.
• adapting new corporate identity.

SOLUTION

How did you find Brew Interactive?

Referral

Why did you select Brew Interactive over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• work discipline

How many teammates from Brew Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As our brand's corporate identity has been renewed, we needed to change our website's both front-end and backend. web site tools and design have been created from scratch. with the guidence and detailed research of Brewww,we added 3 new tools that is totally new to our country market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

our web site have received a gold award between 256 finalist. web site visit numbers and the time spend on web site have been doubled after launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brew has always been punctual and on the line. They have always been creative and solution-oriented. they have always kept us informed.

What was your primary form of communication with Brew Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Being solution oriented and positive attitude is a big plus. Also the team have always been reachable and work disciplined.

Are there any areas for improvement or something Brew Interactive could have done differently?

.

BACKGROUND

Please describe your company and your position there.

We are a lifelike online collaboration platform. I am an executive.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brew Interactive?

We were to launch our product, we wanted them to test our product on the mobile devices they had.

SOLUTION

How did you select this vendor and what were the deciding factors?

They are a reference of our colleague.

Describe the project in detail and walk through the stages of the project.

They helped us to realize the first time user behavior. tested the product on various mobile devices by following the test steps we provided.

How many resources from the vendor's team worked with you, and what were their positions?

5 people. They were test engineers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We made sure our product work on our priority list of mobile devices. We learned a lot from their first time user experinces and fixed many of them before the launch.

How effective was the workflow between your team and theirs?

We managed to go over many mobile devices we couldn't have purchased in short period of time.

What did you find most impressive or unique about this company?

They were very willing to cooperate and responsive to short-notice requests.

Are there any areas for improvement or something they could have done differently?

They could have informed any extra work they could not finish before dead-line.

BACKGROUND

Please describe your company and your position there.

I am the marketing director of a technology vendor in the customer service software vertical.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brew Interactive?

Our company website was 20 yrs old and outdated. We developed all-new products and planned to launch this new product line on a new landing page.

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on price, experience and their previous projects, we gathered bids from 3 different providers and compared. Brew stood out with their expertise, technical capabilities and their close customer relations during the process.

Describe the project in detail and walk through the stages of the project.

Agile methodology. We briefed , they designed, we tested and they executed in phases.

How many resources from the vendor's team worked with you, and what were their positions?

Team of 3. Designer, account manager and founder.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In a relatively short period of time, the outcome exceeded the expectation in design, practicality and UX.

How effective was the workflow between your team and theirs?

Account management was high-level in multiple dimensions incl. business units, developers and top management.

What did you find most impressive or unique about this company?

We were impressed with their boutique approach and delivery. We needed a customized solution and they delivered.

Are there any areas for improvement or something they could have done differently?

None.