Breo

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Slender Morris Furnishings, a third-generation, Australian family-owned wholesaler and importer of premium furnishing fabrics. We supply trade professionals across Australia and New Zealand with sheers, jacquards, upholstery textiles, and custom print services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Breo?

We needed help transforming our traditional wholesale operations into a modern, automated e-commerce system. Our primary objectives were to implement generative AI for order extraction, achieve a 'zero-touch' workflow, and build robust logistics automation to handle our end-to-end order processing without manual intervention.

SOLUTION

What was the scope of their involvement?

Kaprin has handled a comprehensive digital transformation project, including generative AI for order extraction, end-to-end 'zero-touch' workflow automation, and robust logistics automation. Their deliverables have included custom AI micro-agents tailored to our wholesale operations, seamless e-commerce website integrations, and a fully automated order-to-fulfillment pipeline that eliminates manual intervention. More specifically, they've automated our entire order-to-delivery lifecycle. This includes generative AI for reading PDF purchase orders, automated order entry into our ERP system, logistics automation for fulfillment, and even automated shipping label printing. The result is a complete 'zero-touch' workflow from order receipt to dispatch.

What is the team composition?

We've worked with 2–5 teammates from Kaprin.

How did you come to work with Breo?

We found them through an online search. We chose them over other options because they had high ratings, were a great culture fit, offered good value for the cost, and had company values that aligned with ours.

How much have you invested with them?

We've spent$50,000 to $199,999.

What is the status of this engagement?

We started working with them in April 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've achieved 90% faster order entry, implemented a complete 'zero-touch' workflow, and gained end-to-end ERP autonomy. The automation of our entire order-to-delivery pipeline has reclaimed thousands of hours for our team, allowing us to focus on growth rather than manual processing. Additionally, we've seen error reduction and cost savings. The 'zero-touch' workflow has essentially eliminated manual data entry errors.

How did Breo perform from a project management standpoint?

Kaprin's project management has been professional and transparent. They've provided weekly updates and milestone demos as promised, keeping our team informed throughout. Moreover, they've delivered on time, and their delivery team is responsive to our questions and concerns. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

What we've been most impressed with is their ability to build custom generative AI solutions specifically for our wholesale fabric operations rather than forcing us into generic off-the-shelf software. The 'zero-touch' workflow they've delivered is truly unique — we've gone from manual order entry to complete end-to-end automation.For a 75+ year traditional business like ours, their ability to modernize without disrupting our core operations has been remarkable.

Are there any areas they could improve?

Honestly, they've delivered on their promises, and the project has gone very smoothly.

UPDATED REVIEW

This review was published on February 14, 2026. 

Matthew Morris

Owner, Slender Morris FurnishingsHome Services

Sydney, Australia

11-50

Mar 2021 - Ongoing

$50,000 to $199,999

Not verified

Project summary

Kaprin has integrated a furnishing fabrics importer's inventory management system. They’ve also integrated other systems into the client's ERP, including Xero, MachShip Freight API, and HubSpot CRM.

Feedback summary

Kaprin has delivered a fully working system with every integration connected and data flowing smoothly. The client has seen a 300% ROI and gained back valuable time. Kaprin has delivered under budget and earlier than promised. The client has trusted them with sensitive information.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Slender Morris Furnishings, an importer and wholesaler of furnishing fabrics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kaprin?

We needed a 100% company-wide integration of a new inventory management system (Cin7 Core, formerly DEAR Systems), which required all other business processes to be integrated into this ERP via API integration so that it could be the single source of truth.

SOLUTION

What was the scope of their involvement?

Kaprin has integrated our inventory management system. All other systems have been integrated into the Cin7 system, and the data flows into one SaaS and others. The other systems include Xero (accounting), MachShip Freight API, HubSpot CRM, and more.

How did you come to work with Kaprin?

Kaprin was referred to me. I chose them over other options because they had high ratings, a great culture fit, and aligned company values.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working with them in March 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Kaprin has delivered a fully working system that is turnkey-ready, with every single integration 100% connected and all data flowing smoothly. He has come in under budget and in less time than anticipated. I’ve trusted him so much that I’ve given him access to every single business and personal authentication I have.Moreover, we’ve seen a 300% ROI and a better quality of life for myself and my staff. We don’t have to deal with boring data automation and brainless repetitive tasks, and we can focus on high-leverage business ideas and customer contact. We’ve gotten time back that wouldn’t have been possible without Kaprin.

How did Kaprin perform from a project management standpoint?

Kaprin has delivered under budget and earlier than promised. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Kaprin have been the key and critical people I can trust to give the keys to my castle. They're a pleasure to deal with.

Are there any areas they could improve?

There’s nothing they could have done better. They've gone above and beyond my expectations.

STAR RATING: 

Overall rating: 5   

Quality: 5   

Cost: 5   

Schedule: 5   

Willing to refer: 5   

BACKGROUND

Please describe your company and position.

I am the Co-Founder & COO of Hunt Performance Marketing

Describe what your company does in a single sentence.

Perfomance marketing agency called "hunt".

We offer advanced campaign management and analysis services alongside the development of platform "Hunt Labs" for managing, streamlining processes and campaigns using AI.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kaprin to accomplish?

• Development and consulting

SOLUTION

How did you find Kaprin?

Referral

Why did you select Kaprin over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Kaprin were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I was introduced to Kaprin through a colleague... from there the connection was quick and easy, they became my development partner at the company for all intents and purposes. We developed several platforms on a high scale. The availability, the repeated explanations for non-technical people like me, and the service to my staff are things I have truly not found anywhere else. We are in different countries, different cultures, and yet we feel the most comfortable in the world working together... and they are full partners in our success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Streamlining years of work processes through a platform, smart reports, real-time media monitoring and control, and dozens of other features that helped us as a business and agency move up several steps in both management capabilities and profitability of client management per employee.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We always meet deadlines, reflect all the challenges and solutions that can be implemented based on budget or time constraints, and are most importantly available throughout the process for general questions and consultations.

What was your primary form of communication with Kaprin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people.

Are there any areas for improvement or something Kaprin could have done differently?

There is always room for improvement, in our relationship we improve the processes themselves as we work.