Breakline

BACKGROUND

Introduce your business and what you do there.

I own Pro Carpet Cleaning Swanswea. We’re a carpet and upholstery cleaning service. I’m the owner and director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Breakline?

I was looking for a website company that could deliver results and get my website onto page on of Google. After that, I wanted to get in the top three positions of Google.

SOLUTION

What was the scope of their involvement?

They built the website from scratch even though I had an existing one. Alex went through it and gave me the pros and cons of building a new one. I kept the same domain but the site is all new.

I provided them with certain formats I wanted to follow including the same color scheme and branding. They did the rest.

They didn’t provide analytics on Google initially since I was on a low budget to test their effectiveness, but we increased our budget in October of 2019. A monthly analytics report was part of that new agreement.

What is the team composition?

I work directly with Alex, the owner.

How did you come to work with Breakline?

Originally, I found them through a Facebook post. I looked at their Facebook reviews, and they scheduled a call with me. I didn’t have to pay them first, but we had a detailed conversation about my needs and budget. That had never happened with other companies I’d used. They seemed very professional.

How much have you invested with them?

We spent £1,200 ($1,500 USD) over the first two years, and then the total is over £3,000 ($3,700 USD), including the website.

What is the status of this engagement?

We’ve been working together since April 2018. The website went live in June 2018. I’ve been with them ever since.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I couldn’t get onto page one of Google. I was also in position nine, which is on page two, and that happened for three years. Now, he’s got me onto page one, and into the top three positions. No other company was able to do what Breakline has done.

How did Breakline perform from a project management standpoint?

Their timing is good. They gave a realistic estimate in terms of getting everything up and running. He communicates if he’s running late, too, so there’s no nonsense. He comes across as very honest with his planning.

What did you find most impressive about them?

It’s his honesty and communication. When I started off, he achieved great results on a small budget. Despite me asking him if he could achieve better results with more cash flow, he didn’t say yes. Other companies would have said yes and taken my money. Once we built that rapport — and we’re going into year three now — he’s only now saying let’s build up the budget to push it forward.

His communication is also fantastic. I message him on weekends, late at night, and he always replies back. It’s very efficient.

Are there any areas they could improve?

None at all, if I’m honest.

Do you have any advice for potential customers?

Speak with Alex and have schedule phone calls and conversations with him. Don’t be afraid. If you’ve got a low budget, he’ll give you honest advice and go out of his way to help you.

BACKGROUND

Introduce your business and what you do there.
I’m the company director of Skyemotion Ltd. We’re a car finance platform, and we operate under Carvine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Breakline?

We needed them to help with our SEO efforts. Essentially, we’re a brokerage firm for car financing. So, we take care of any car finance applications that come through online. Next, we get the customer into a lending position and find a vehicle for them. Then, we pay it out for the customer.

Our company has tried different SEO companies before and found they weren’t doing anything for us. We were looking for a company that could take our website and elevate it in terms of a good web presence on Google.

SOLUTION

What was the scope of their involvement?
Breakline has done a lot for us. They started off our engagement by looking into our website. Their team redesigned and made the site a lot faster in order to increase our score with Google. They use Google Search Console and Ahrefs for the SEO tools. We receive monthly analytic reports, however, we can also check them through our site’s backend.

We’re launching a new campaign geared toward our prime customers. Breakline has created a new web page, and they’re marketing it right now. It’s up and running and already starting to deliver.

What is the team composition?
I generally work with Alex (Managing Director), but he also has a scriptwriter who does all the content publishing for our blog.

How did you come to work with Breakline?
In my past experience with SEO companies, they tell us what we want to hear, but don’t ever perform. Breakline was different. They didn’t tell me what I wanted to hear but said they’d help us in a timely fashion.

Their team gave us a lot more strategy in terms of how we proceed to where we want to be and what we do to get there. These were strategic details we had never seen before with other companies. Breakline gave us the right information and precise help to achieve our goals.

How much have you invested with them?
We’ve invested between £14,000–£15,000 (approximately $17,000–$19,000 USD).

What is the status of this engagement?
Our ongoing partnership began in January 2019.  We’re currently looking to raise the budget and move into the next stage.
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
Our website was originally on the fifth or sixth page of a Google search and currently, we’re on page two — and continuously moving up the ranks. When an application comes in, we can see exactly where it’s coming from. Formerly, there were about 4–5% of applications coming in through our platform, now there’s about 40–45%. This is all due to Breakline, what they’ve done for us is immense.

How did Breakline perform from a project management standpoint?
Getting ahold of them is not a problem at all. I can text, email, or call them on the phone, and they’ll answer. We’re always able to get in touch with them; they’re always there.

Breakline has also provided us with the transparency to view our analytics whenever we’d like. They’ve enabled us to see our SEO information on the backend of our platform. From start to finish, we can see exactly where the applications have come from and where they are in the processing timeline.

What did you find most impressive about them?
Their customer service is exceptional. The second we make a phone call with any sort of inquiry, they’re on it right away. They’ve never let us down. I can’t talk highly enough about them. Breakline has always been on the ball with everything we’ve tasked them with. Their speed of service and accuracy is outstanding.

Are there any areas they could improve?
No, there are no areas for improvement. There can never be a realistic expectation of when things will come to fruition. It all depends on the market and who’s doing the most.

Do you have any advice for potential customers?
They should most certainly work with Breakline. Their team has put everything that they’ve promised into action. You can’t go wrong with them.
 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Paul’s Taxi company on the Isle of Wight, England.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Breakline?

I needed help creating my website and SEO services.

SOLUTION

What was the scope of their involvement?

Breakline built the website from scratch, including all the wireframes. They do ongoing SEO work and provide regular reports on performance.

What is the team composition?

Alex (Managing Director) is my point of contact.

How did you come to work with Breakline?

They were the first to pop up when I Googled “SEO Isle of Wight”.

How much have you invested with them?

We pay £500 (approximately $600 USD) a month, so it’s been about £7,500 (approximately $9,000 USD) so far.

What is the status of this engagement?

We began working together in January 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My company shows up on the first page in Google search. I’m getting more calls each month, so business is increasing. The website is very fast, and we’ve had no problems with it.

How did Breakline perform from a project management standpoint?

Communication is good. We communicate via phone, email, and face-to-face meetings. I can call the company, or Alex directly, at any time.

What did you find most impressive about them?

They’re a good company. Everything has been great.

Are there any areas they could improve?

No, there aren’t any areas for improvement.

Do you have any advice for potential customers?

My advice is to work with them.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a group entertainment company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Breakline?

We wanted assistance with our website and boosting our online presence. 

SOLUTION

What was the scope of their involvement?

They assist with the ongoing administration of our website and provide updates. Their team also provides content for our site and social media platforms. They also provide other marketing services, like SEO. Every month they give us a report on our traffic, link-building, and keyword performance. 

What is the team composition?

We have one main point of contact, but several people have worked on the project at different times. 

How did you come to work with Breakline?

We were looking for a local firm. We had tried other vendors but had mixed results. We looked at Breakline’s site and like how they presented themselves. It was also nice that they were a smaller firm and uses a results-based approach. We had an initial trial period, and they proved themselves, so we decided to continue working together. 

What is the status of this engagement?

We started working with them in August 2019, and the work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen significant growth in our traffic, and our search rankings have improved. The content they produce is great and has gotten excellent feedback. They’ve delivered what we expected and hoped would come from the collaboration. 

How did Breakline perform from a project management standpoint?

Their communication is excellent. They’re easily available and provide regular updates on their progress. I don’t know of any specific project management tools they’re using, but they seem to be very organized. 

What did you find most impressive about them?

They get results. As I said, we tried a few other providers, but this team demonstrated that they can achieve what we want more than anyone else. 

Are there any areas they could improve?

No, they’ve addressed everything we’ve asked them to. 

Do you have any advice for potential customers?

Be specific about the results you want to achieve because they’re very results-focused. If you’re specific with them, I think that will ensure you get the outcome you want. 

BACKGROUND

Please describe your company and your position there.

I’m the managing director of Spear Recruitment Ltd., a UK based staffing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Breakline Ltd?

I hired Breakline to fulfill the potential of my website and achieve a desirable online presence.

What were your goals for this project?

My goals were to double the amount of site traffic and improve our SEO campaign rankings. 

SOLUTION

How did you select this vendor?

After meeting with several other companies, I chose Breakline because the team exuded both knowledge and enthusiasm for the project.

Describe the project in detail.

Breakline increased our Google rankings which drove more traffic to our site. They explained each step of the optimization process and gave frequent updates.

What was the team composition?

I worked with Alex (Managing Director, Breakline).

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

As a result of Breakline’s efforts, our Google ranking jumped to the first page. Our website traffic improved by 4000% at some points and we’ve received more business as a result.

How did the Breakline Ltd perform from a project management standpoint?

I’m highly pleased with their continued responsiveness. The team is always available on Facebook Messenger, text, phone, and email. They are extremely professional and attentive.

What impresses you about the Breakline Ltd?

They do what they say and ensure that we're 100 percent happy as a customer.

Are there any areas for improvement?

 In my opinion, no improvement is required.

BACKGROUND

Introduce your business and what you do there.

I'm a manager at Chappells Pharmacy, a community pharmacy providing NHS and private services to the public.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Breakline?

We wanted to build a non-generic website since all pharmacy companies seem to use the same template and format. We also needed the site to be built by professionals so that our SEO spend was worthwhile.

SOLUTION

What was the scope of their involvement?

Breakline has designed and developed our website and is providing SEO services. The team has also given us tips and advice for website content and pages to make everything fit together.

What is the team composition?

We've worked with 2–5 teammates from Breakline.

How did you come to work with Breakline?

Someone referred Breakline to me. I chose them over other options because they had high ratings, a great culture fit, good value for the cost, and aligned company values.

How much have you invested with them?

We've spent less than $10,000.

What is the status of this engagement?

We started working with Breakline in January 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Breakline has driven more traffic to our website, resulting in an increase in bookings.

How did Breakline perform from a project management standpoint?

Breakline has delivered on time and according to our requirements. We've communicated via virtual meetings, email, and a messaging app.

What did you find most impressive about them?

Breakline's personalized touch, advice, and reminders are impressive.

Are there any areas they could improve?

I can't think of anything for Breakline to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Fixation Repairs, a contracting company. We repair a wide range of household and commercial surfaces and items, helping clients save money and reduce landfill waste by restoring damaged goods instead of replacing them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Breakline?

We needed help improving our online visibility and driving more customers to our business.

SOLUTION

What was the scope of their involvement?

Breakline has redesigned our entire website. The team has also created backlinks, citations, content, landing pages, and reports.

What is the team composition?

We’ve worked with 2–5 teammates from Breakline.

How did you come to work with Breakline?

We found Breakline through an online search. We chose them over other options because their company values aligned with ours.

How much have you invested with them?

So far, we’ve spent between $10,000 and $49,999 with Breakline.

What is the status of this engagement?

We started working with Breakline in February 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our site visibility has improved a lot, and we’ve also received far more inquiries. In fact, we’ve seen a 100% increase in clicks to our site in one year.

How did Breakline perform from a project management standpoint?

Breakline’s project management is good. We mainly communicate via virtual meetings.

What did you find most impressive about them?

Breakline has taken the time to learn about our company and what we provide to our customers, which has made working with them extremely easy.

Are there any areas they could improve?

I can’t think of anything for Breakline to improve.

BACKGROUND

Please describe your company and position.

I am the Owner of a Counselling & Psychotherapy Company

Describe what your company does in a single sentence.

Counselling, Psychotherapy, Equine Assisted Psychotherapy, Couple Counselling and EMDR for women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Breakline to accomplish?

• Publish content
• Backlinks
• Website page speed
• Increase leads
• Get higher in Google

SOLUTION

How did you find Breakline?

Online Search

Why did you select Breakline over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Breakline were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Breakline has been leading the SEO strategy for the last four months, focusing on technical SEO improvements, link building and content. This effort has resulted in faster page load times, a 15% increase in search traffic and improved rankings for several key pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

More leads and improved positions in Google.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Breakline has been a breath of fresh air. Every time we have a meeting everything is explained to me clearly and with patience. They've delivered all the work within the time and budget we've agreed on.

What was your primary form of communication with Breakline?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very calm and patient, I never felt rushed.

Are there any areas for improvement or something Breakline could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Owner of Rockfords Removals

Describe what your company does in a single sentence.

We are the premier Isle of Wight removals and storage company. We offer a range of services to suit all of your removal needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Breakline to accomplish?

• SEO

SOLUTION

How did you find Breakline?

Referral

Why did you select Breakline over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Breakline were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Breakline provides SEO services for my company. They do backlinks, content and they host my website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are ranking highly for key words on the Isle of Wight where my company operates. We are often in top 3 for "removals Isle of Wight" which is our main keyword.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Breakline is very responsive and attentive. The work we agreed on gets delivered on time and whitout any trouble.

What was your primary form of communication with Breakline?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We've been working with them for years. They are a great company that's always eager to help. 

Are there any areas for improvement or something Breakline could have done differently?

None