Borenstein Group, Inc.

BACKGROUND

Please describe your company and your position there.

CEO of holdings company for SEI offers clients innovative, end-to-end technology solutions by developing data storage and cloud-based ramps for secure applications. SEI's comprehensive engineering powerhouse and proprietary Flexible R&D methodology enable customers to develop high-quality, cost-effective, time-to-market products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Borenstein Group, Inc., and what were your goals?

The objective is to increase company growth by obtaining new clients and sustaining relationships with current clients.

SOLUTION

How did you select this vendor?

Got a referral from an industry colleague who worked with them before.

Describe the scope of their work in detail, including any steps and the final deliverables.

We have a dedicated team to help us with all things marketing, from media relations and website updates to content creation for social media.

How many people from the vendor's team worked with you, and what were their positions?

The key players I’ve had interactions with President & CEO, VP of Client Services, VP of Communications, and associated Account Executive. I’ve also worked with two people on social media.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Borenstein Group has definitely kept their word and then some. They not only hit their target for the year within the first several months, but they’ve also done things that we didn’t even ask of them. Everyone on my team has had great things to say, as well as other people. They’re definitely doing a fantastic job of making sure we look professional like we agreed to.I was given a referral by somebody I trust who has worked with them. I was thrilled because they were professional and had measurable results — there were ways to track their deliverables and progress based on KPIs. They've also been very flexible, understood what I wanted to accomplish, and created a ramp-up approach that grew with our needs.

Describe their project management style, including communication tools and timeliness.

I would say they’re very responsive and communicative. We used Trello, google, and zoom primarily. They’ve gone out of their way to get to know our company and what we do, and they understand more and more about our company and what we do every day. They’ve brought in new ideas, which only happens if they care about the company. While most of our communication is done via email and regular phone calls, I felt comfortable knowing I can text or call them if I need to.

What did you find most impressive or unique about this company?

We’re always pleased with the final product, their professionalism, and their promptness. They make sure that we know every detail of the project and they always deliver on time.

Are there any areas for improvement or something they could have done differently?

The only downside from my perspective is that they’re on the east coast while I’m on the west coast. Although we have time zone issues, they always go above and beyond to resolve them.

BACKGROUND

Please describe your company and your position there.

EVP of Product Marketing in charge of advertising and branding for satellite communications products and solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Borenstein Group, Inc., and what were your goals?

We were launching a new platform for our military customers in the u.S. and roll out a number of new technologies that were hard to explain without having a great creative and strategic marketing effort. That's why we hired the Borenstein Group. They were exactly the right match.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed a number of medium and large firms, and we recognized that given the parameters we have, we can't waste anytime on an agency that will 'learn our business'. The Borenstein Group does a lot of Defense and Aerospace marketing projects for government contractors, so it felt like a good fit for us. Ultimately, we picked them over others because they we ready on day one to execute a highly complex marketing launch with lots of moving parts.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The Borenstein group helped us launch the platform campaign by doing competitive messaging research, developing a narrative and story for the brand introduction, and then build and execute creative tools for our demand gen including digital ads, web site , and a product marketing video with voice over.

How many resources from the vendor's team worked with you, and what were their positions?

We worked closely with the whole team. That included:

• creative director
• content strategist
• web and digital designers

The entire campaign was managed by their CEO, Gal B., which made us feel we are always in good hands.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The bottom line is that we launched a major marketing campaign during COVID, and were able to get wide acceptance to our innovative solutions, generate quality leads because of the integrated branding that we launched. So both our customers and new prospects were definitely impressed.

How effective was the workflow between your team and theirs?

We had weekly synch calls to ensure comm flow is effective and we had to herd a lot of cats to get technical information and then verify it. I'd say that use of video conferencing (Zoom) saved us as we could see and exchange ideas on a regular basis. big deal during covid to collaborate so closely.

What did you find most impressive or unique about this company?

We are a very technical company, and our management team consists of very smart engineers in telecommunications. Marketing technology isn't easy. The Borenstein Group are experts in defense and aerospace and making it simpler to sell to engineers. They bridged the gap between technically complex and easy-to-understand concepts, which helped us convey our products.

Are there any areas for improvement or something they could have done differently?

If we had more time, we definitely could have developed more marcom deliverables, but that wasn't in the cards.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of ALPHEUS TECH, INC. We provide engineering services to both federal and private clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Borenstein Group?

We needed to develop a PowerPoint presentation for small business outreach efforts.

What were your goals for this project?

We were looking to create an outstanding presentation that would attract new clients.

SOLUTION

How did you select this vendor?

We found them on Google.

Describe the project in detail.

They planned and created a PowerPoint presentation according to our specifications.

What was the team composition?

There was one art designer on the team.

RESULTS & FEEDBACK

How effective was the workflow between your team and theirs?

We worked together very effectively. The team communicated with us frequently and made changes that we requested in a timely manner.

What did you find most impressive about this company?

The art director and company leadership were both very informed. They made sure that the presentation was accessible and helpful for clients with limited technical knowledge.

Are there any areas for improvement?

Not that I can say at the moment.