BMO Media

BACKGROUND

Please describe your company and position.

I am the Head of Growth of STRNG Seeds

Describe what your company does in a single sentence.

We sell cannabis seeds.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BMO Media to accomplish?

• Increase repeat purchase rate
• Increase revenue coming in from flows

SOLUTION

How did you find BMO Media?

Referral

Why did you select BMO Media over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from BMO Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

emails, lifecycle strategy, flows, campaigns, SMS, and more

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increased our welcome series revenue by 50%+, increased our repeat purchase rate by 100% (yes, 100%)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time and ahead of schedule, usually. They went above and beyond.

What was your primary form of communication with BMO Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our engagement with BMO Media has exceeded expectations on every level. We needed a team that could take our retention marketing from basic to best-in-class, and that is exactly what they did. They built out our email flows with real attention to the customer journey, introduced SMS as a high-performing complementary channel, and set up the reporting we needed to track performance clearly. The results have been strong and sustained. If you are serious about improving retention, increasing customer lifetime value, and getting more out of your existing audience, BMO Media is the right choice.

Are there any areas for improvement or something BMO Media could have done differently?

Nothing I can think of, it's truly been great.

BACKGROUND

Please describe your company and position.

I am a Marketing Manager at Buttercloth

Describe what your company does in a single sentence.

 Buttercloth has redefined comfort in menswear. Backed by Shark Tank’s Robert Herjavec, the brand continues to prove that true innovation never goes out of style. The result is Buttercloth's patented Icy Cotton fabric, knitted from long fiber cotton and infused with mint fibers. Soft as butter, cool as ice. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BMO Media to accomplish?

• Email Marketing - Retention Business

SOLUTION

How did you find BMO Media?

Referral

Why did you select BMO Media over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from BMO Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I cannot say enough good things about BMO Media. We came to them with a retention problem and they solved it comprehensively. They rebuild a few of our email flows, introduced SMS into our strategy in a way that felt natural for our brand, segmentations were reaching the right customers. Every step was backed by data and the communication from their team was consistent and transparent. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our repeat customer rate improved by a meaningful amount in the months following our engagement. Kaye and Morgan were so attentive and always willing to go the extra mile.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always prompt on deliverables. 

What was your primary form of communication with BMO Media?

Virtual Meeting

What did you find most impressive or unique about this company?

Kaye and Morgan is always attentive and provide best strategies that tailor to our clients and business. 

Are there any areas for improvement or something BMO Media could have done differently?

I would say so far we are very happy so really not much feedbaks. Maybe we would want to explore other avenues that offered. 

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Bounce Nutrition

Describe what your company does in a single sentence.

Ecommerce brand for fitness supplements

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BMO Media to accomplish?

• Improve our email flows
• Revamp emails
• Improve our post purchase journey

SOLUTION

How did you find BMO Media?

Online Search

Why did you select BMO Media over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from BMO Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They revamped all of our post purchase flows, as well as welcome series, abandon cart, checkout, and cross sells. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase revenue attributed to email. They increased our percentage by 20% from 30% to 50%!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsible, on top of deliverables, very quick and fixes were also fast too

What was your primary form of communication with BMO Media?

Virtual Meeting

What did you find most impressive or unique about this company?

BMO Media's high communication, quick action, and consistent availability stood out.

Are there any areas for improvement or something BMO Media could have done differently?

Not much, they are really good!

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of an advertising and marketing company focused on lead generation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BMO Media?

We needed help managing our email and lifecycle marketing.

SOLUTION

What was the scope of their involvement?

BMO Media fully manages our email and lifecycle marketing. The team handles everything from A to Z.

What is the team composition?

We work with 2–5 teammates from BMO Media.

How did you come to work with BMO Media?

We found BMO Media through a friend. We chose them because they’re the best at what they do.

What is the status of this engagement?

We started working with BMO Media in January 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen growth in our email and SMS revenue. Our open rates, click-through rates, and lead volume have also gone up.

How did BMO Media perform from a project management standpoint?

BMO Media’s project management is A+. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

BMO Media proactively handles everything from A to Z.

Are there any areas they could improve?

There’s nothing they need to improve.