# Black Pepper Software Ltd - Out of Business Black Pepper Software Ltd - Out of Business Reviews (19), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 0 connections joined Black Pepper Software Ltd - Out of Business's Network [Visit Website](https://www.blackpepper.co.uk/contact) [Get a Custom Proposal](https://clutch.co/profile/black-pepper-software-out-business) **more than software** It's official! We've just won a Clutch award for being one of the best software development companies in the UK. We ranked 6th in the UK against a host of industry Goliaths. Not too bad for a small boutique company like us! Thinking of working with us and want to know what we can bring to the table? In short, we get your product to market quickly with a focus on a great UX, scalability, security and your ROI If you'd like evidence of this, in our lifetime we've built 735 products for 162 different clients across the UK. The Black Pepper team is not only award winning but trusted and recommended by world leading organisations like Legal & General, Jaguar Land Rover, TUI, Warwick University, Specsavers, Engie, EDF Energy and British Gymnastics **If you are looking to improve how your teams deliver software, require some additional resource to help you remove bottlenecks, or have a project in mind that your team don’t have the time or skills to deliver, either now or in the future, we should speak!** **How to contact us direct** - If you want to chat about large scale agile projects contact Rowan Welch, Head of Client Engagment M: +44(0)7961 250 336 E: Rowan@blackpepper.co.uk - If you want to chat about us building you a product please contact Jas Dhillon, Client Engagment Manager M: +44(0)7890 051475 E: Jas@blackpepper.co.uk - For any public sector work please make contact with Grant Gwyther, Client Engagment Manager M: +44(0)7398 698850 E: Grant@blackpepper.co.uk ## Company Information - Minimum project size: $50,000+ - Hourly rate: $100 - $149 - Number of employees: 10 - 49 - 1 Locations: - Leamington Spa, England (Headquarters) - Founded in 1999 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 60% Custom Software Development - 10% Cloud Consulting & SI - 10% IT Strategy Consulting - 10% Mobile App Development - 10% UX/UI Design ### Focus Areas - Cloud Computing Focus: - 70% AWS Cloud Consulting & Implementation - 20% Azure Cloud Consulting & Implementation - 10% Google Cloud - Application Platforms: - 70% Amazon Application Development Framework - 10% Azure Platform - 10% Google app engine - 10% Other app platform - User Experience Focus: - 40% UX Strategy - 40% User Research - 20% Usability Testing - Mobile Focus: - 30% Financial Mobile App Development - 20% Mobile Commerce - 10% Consumer Mobile App Development - 10% Enterprise Mobile App Development - 10% Health & Wellness Mobile App Development - 10% Learning & Education Mobile App Development - 10% Productivity Mobile App Development ### Industries - 10% Supply Chain, Logistics, and Transport - 10% Automotive - 10% eCommerce - 10% Education - 30% Financial services - 10% Energy & natural resources - 10% Non-profit - 10% Retail ### Clients - 10% Small Business (<$10M) - 20% Midmarket ($10M - $1B) - 70% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.3 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Black Pepper Software Ltd. offers competitive pricing, with project costs ranging from £15,000 to £1.5 million, reflecting their adaptability to various client needs. Clients appreciate the value for cost, highlighting effective project management and skilled teams that enhance project outcomes. **Most Common Project Size**: $50,000 to $199,999 based on 16 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $50,000 to $199,999 based on 11 reviews - Web Development: $200,000 to $999,999 based on 6 reviews - UX/UI Design: $200,000 to $999,999 based on 1 review - Business Consulting: $10,000 to $49,000 based on 1 review - Mobile App Development: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Black Pepper Software Ltd - Out of Business Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.8 - Cost: 4.3 - Willing to Refer: 4.9 ### Top Mentions - Great project management (7 mentions) - Professional (5 mentions) - Communicative (4 mentions) - Flexible (4 mentions) - Team players (4 mentions) - Collaborative (3 mentions) - Great team (3 mentions) - Helpful (3 mentions) - High-quality work (3 mentions) - Knowledgeable (3 mentions) - Timely (3 mentions) - Creative (2 mentions) - Easy to work with (2 mentions) - Efficient (2 mentions) - Trustworthy (2 mentions) - Autonomous (1 mentions) - Establish clear expectations (1 mentions) - Experienced (1 mentions) - Results-oriented (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Strong Client Relationships** Black Pepper Software Ltd. is recognized for building strong, collaborative relationships with clients. They integrate well with internal teams, communicate effectively, and are seen as partners rather than just suppliers, contributing to successful project outcomes. **Responsive to Feedback** Clients noted that Black Pepper Software Ltd. is receptive to constructive feedback and willing to make necessary adjustments to improve project outcomes. They are flexible and adapt to client needs to ensure satisfaction. **Potential for Project Prioritization** Some feedback suggested that Black Pepper Software Ltd. could improve by ensuring consistent focus on projects, especially when balancing multiple clients. Ensuring consistent resource allocation could enhance project smoothness. **Cost Considerations** While the services were generally seen as worth the investment, one review mentioned the cost of comprehensive solutions as a potential area for consideration, suggesting a need for clear budget discussions upfront. **High Client Satisfaction** Many clients expressed high levels of satisfaction with the services provided by Black Pepper Software Ltd., noting successful project deliveries, functional solutions, and positive impacts on their business operations. **Impressive UX and Design Services** The UX design services provided by Black Pepper Software Ltd. are highly regarded. Clients praised their ability to create user-friendly designs and deliver high-quality UX that meets client needs and enhances user engagement. **Commitment to Client Success** Black Pepper Software Ltd. demonstrates a strong commitment to client success, often going above and beyond requirements. They are proactive in suggesting optimizations and improvements, ensuring that the final product exceeds client expectations. **Proactive in Problem Solving** The team is noted for their problem-solving abilities, quickly addressing challenges and providing creative solutions. They are proactive in identifying potential issues and resolving them efficiently. **Effective Project Management** The company is noted for its excellent project management skills, using agile methodologies and tools like Jira and Slack. Clients appreciated the structured communication, timely updates, and the ability to manage projects without requiring constant supervision. **Exceptional Technical Expertise** Clients consistently praised Black Pepper Software Ltd. for their deep technical knowledge and ability to handle complex projects across various technologies, including SQL, C#, Angular, and React. They are trusted to deliver world-class solutions and solve complex problems efficiently. ### Black Pepper Software Ltd - Out of Business Reviews ## Portfolio & Awards ### A commitment to a low-carbon future Black Pepper engaged with the UK's largest producer of low-carbon electricity, to create a responsive web app that helps to explain the very complex domain of energy production of the future. The UK's energy comes from both renewable (wind, solar) and non-renewable (coal, gas) sources, as well as nuclear and storage. However, this is all due to change in 2050, when the UK has committed to becoming a 'net-zero' emitter. Read more here: https://www.blackpepper.co.uk/projects/a-commitment-to-a-low-carbon-future ### Developed an improved platform for stoking and stock forecasting "We are extremely pleased with the progress Black Pepper and Catton have made with the Par-q software, and look forward to expanding the platform in the future. Black Pepper has been instrumental in delivering the software efficiently and their focus on solving business challenges, not just complex technical problems, has been invaluable. Having Par-q integrate with the tills will be a big step for the software and the industry as a whole. Uniting all the software under one system will be hugely beneficial for all levels in the industry, and will reduce problems and increase overall efficiency within hospitality." Phil Lunn - Director, Catton Hospitality Read more here: https://www.blackpepper.co.uk/projects/catton-hospitality ### The smart railway; a new kind of user journey In 2016, Resonate commissioned a new and revolutionary digital platform, 'Luminate'. The Luminate suite of products would provide real-time route control, using advanced planning models and predictive analytics, with the overall aim of introducing operational efficiencies, reducing costs and improving the performance of the rail network. Resonate rapidly scaled up its internal software development team to meet the demands of a large scale project and engaged Black Pepper to provide UX expertise, specifically user-centred research and design. Discover more here: https://www.blackpepper.co.uk/projects/resonate ### LMAX Exchange Black Pepper built a software able to successfully handle 6 million transactions per second on a single thread, and hundreds of thousands of transactions with less than 1ms latency. Read more here: https://www.blackpepper.co.uk/projects/financial-services-application ### British Gymnastics "Black Pepper has been brilliant to work with. The whole team have brought value to the project. Brilliant account and project managers plus impressive expertise from technical to UX to agile mentoring and training. We are now working on our next project with the team and I have already recommended them to fellow colleagues. Read more here: https://www.blackpepper.co.uk/projects/british-gymnastics ### World Map Pledge Black Pepper worked with Response Multimedia to develop a new application which could be accessed by attendees via iPads located on the client’s stands. The application allowed attendees to select their country of choice and then commit to supporting the client’s new skincare therapy. On pledging, a map of the world, presented on a 10ft LED screen would be updated in real-time. A counter pinned to each continent would increase if the attendee had a selected a country situated within the continent. Furthermore, their country of choice would be listed against the continent in a top ten list. Concurrently to this, an animation would also display the flag of the attendee’s chosen country. Read more here: https://www.blackpepper.co.uk/projects/world-map-pledge ### Legal & General Investment Management LGIM needed to engage with a company that specialised in building bespoke software using AWS technologies and DevOps/agile delivery methodologies. They were also looking to plug the gaps in their existing team by adding skills and resource that they didn’t have: Architects, Tech Leads and DevOps Engineers. Discover more here: https://www.blackpepper.co.uk/projects/lgim ### Black Pepper Works with Bravissimo to Deliver its Next Generation Website "The Black Pepper team are conscientious, professional and clearly know technology. They are not just code monkeys, they are true technologists. Teaching our internal team how to use an agile test based software development approach added real value to us internally. We have already begun planning our next project with Black Pepper and would happily recommend them to other high street retailers."Mike Tremellen, Director, Bravissimo Read the case study here: https://www.blackpepper.co.uk/projects/bravissimo ### Black Pepper Software Innovative Environment Black Pepper Software collaborate with you to create not just the best software, but the right software. With Black Pepper Software it’s your software, your way. ### UX: What is it and why does it matter? The term "UX" or User Experience is a commonly misunderstood and misused phrase. It also gets confused with "UI" or User Interface, and although the two are related, there are very distinct differences. For simplicity, UX encompasses how a user interacts with your website or application, and UI is how it looks, feels and behaves. The user interface is just part of the overall user experience. But it's not that simple. Read more here: https://www.blackpepper.co.uk/blog/ux-what-is-it-and-why-does-it-matter ### WEBINAR: UX: Success starts with Empathy. The power of human-centred design. UX, or to be more precise, a user's experience, is an outcome which we, as designers, cannot guarantee. However, by employing empathy in everything that we do, we can influence user behaviour and achieve desired outcomes that generate significant business benefits. https://www.blackpepper.co.uk/events/webinars ### Project with Resonate ### Project with XPO logistics ### Project with Bravissimo ### Project with Jaguar ### Project with University of Warwick ### Project with Kings College London ## Key Clients - Jaguar Land Rover ## Packages ## Locations (1) ### Leamington Spa, England (Headquarters) - 32 Clarendon Street - Leamington Spa CV32 4PG - England - 31 - 40 employees - Phone: +44 (0) 7961250336 ## Contact Black Pepper Software Ltd - Out of Business [Send a message](https://clutch.co/profile/black-pepper-software-out-business) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/black-pepper-software/) - [Facebook](https://www.facebook.com/BlackPepperSoftware) - [X](https://twitter.com/BlackPepperLtd)