Bird Marketing

BACKGROUND

Please describe your company and position.

I am the Co-Founder of FBRG

Describe what your company does in a single sentence.

Luxury concierge 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• web design

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Very happy with the website they have build for me.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I had a great experience with the team at Bird Marketing. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their support team were really responsive.

What was your primary form of communication with Bird Marketing?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They work to a high standard.

Are there any areas for improvement or something Bird Marketing could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am a Consultant of Mentorii

Describe what your company does in a single sentence.

Mentoring service for life science professionals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• To create a working website

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work included creating a custmore-facing website, as the main business model of our business relies exclusively on the website.

• Creating a page where people could create peronsal accounts, leave reviews, schedule meetings and a functioning payument system were the key aims
• The Bird team worked well with us to ensure our desires in terms of website desing and functionality were met

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Time taken for website to be completed
• Satisfaction from our part on how we envisioned the website to look/feel
• How many of our feedback responses were answered, and the rate at which they were answered 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Items were always delivered on time; they checked in regularly to ensure satisfaction.
• Any time we had an email enquiry it was almsot always immediately answered

What was your primary form of communication with Bird Marketing?

Email or Messaging App

What did you find most impressive or unique about this company?

The response rate to questions, and the speed in which they delivered the project.

Are there any areas for improvement or something Bird Marketing could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Director of Evolution Cooling

Describe what your company does in a single sentence.

We deliver reliable & efficient process cooling equipment solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Design and build new website
• Take over our SEO

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• Great culture fit
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Built and designed our new website to make us stand out from our competition. They were professional, communacative and repsonsive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

To be seen as still early days but we are already getting more conversions than prior to Bird.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Second to none, they respond straight away by email. Fixsnags promptly and set up whatsapp for quick questions.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail is impressive.

Are there any areas for improvement or something Bird Marketing could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Account Manager of BrandX

Describe what your company does in a single sentence.

Content Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Set up website

SOLUTION

How did you find Bird Marketing?

we have used them before

Why did you select Bird Marketing over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Using a website template, we asked bird to help us create a website for one of our clients

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was launched to our set deadlines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Richard was great to work with, fast to reply and always happy to help and answer my questions

What was your primary form of communication with Bird Marketing?

Email or Messaging App

What did you find most impressive or unique about this company?

Their team had a great and friendly attitude

Are there any areas for improvement or something Bird Marketing could have done differently?

nothing i can note as my first project working with them

BACKGROUND

Please describe your company and position.

I am the Head of Design of T&F Apparel

Describe what your company does in a single sentence.

We are a fashion supplier specialising in the design and manufacture of branded Merchandise both Apparel & Accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• To have an online presence to connect with new customers
• To Network with potential new clients
• To showcase our product

SOLUTION

How did you find Bird Marketing?

• Online Search
• Referral

Why did you select Bird Marketing over others?

• High ratings
• Company values aligned
• Great initial first impression professional

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our aim and brief to Bird Marketing was to create a website to maintain and promote an online presence, advertise our product and ultimately connect with new customers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website has just launched so is too soon to measure the outcomes/ success of the website. But we do feel Bird Marketing, in particular Richard Jones listened to our vision and created the website exactly how we wanted it. So we are really pleased with the final outcome, the aesthetic, and the easy-to-navigate layout.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management was great. My main point of contact was with Richard Jones and he could not have been more helpful. He was quick to reply on email, Actioned our comments quickly and made time for us when I requested virtual meetings throughout the project

What was your primary form of communication with Bird Marketing?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Professionalism, Attention to Detail and the way they listened to our requirements and realised our dream for the website exactly as required.Their great communication played a key role in the sucess of this project

Are there any areas for improvement or something Bird Marketing could have done differently?

No we were really satisfied with the service we received.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Markel UK

Describe what your company does in a single sentence.

Insurance company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• New website
• Increase organic traffic

SOLUTION

How did you find Bird Marketing?

Referral

Why did you select Bird Marketing over others?

• High ratings
• Pricing fit our budget
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The SEO work the team completed on our new site increased our organic threefold in a matter of months, ensuring we stood out amongst our competitors in the space, and was there waiting for warm leads when they came!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New site and organic traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management style was great! Kept us informed throughout the whole process and the communication was excellent

What was your primary form of communication with Bird Marketing?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with a full service agency like Bird has been instrumental to my team’s success. Their team of experts was like an extension to our small in-house team, and have helped us with many strategic projects ranging from new websites, landing pages, CRO to PPC and paid social campaigns.

Are there any areas for improvement or something Bird Marketing could have done differently?

Nope!

BACKGROUND

Please describe your company and position.

I am an executive at SHR Group

Describe what your company does in a single sentence.

Recruitment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Create a new website

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

High ratings

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This is the 2nd project we've gone to Bird Marketing with. Both projects were delivered on time, on budget and exceeded our expectations. We will soon be approaching them with a 3rd. Both projects have been around SEO and Web development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Time Budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Always available to talk. They're great at what they do.

Are there any areas for improvement or something Bird Marketing could have done differently?

Not that I can think of...

BACKGROUND

Please describe your company and position.

I am the Director of Lucia Rose

Describe what your company does in a single sentence.

We make and sell hand poured soy wax melts. We also sell home fragrance accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Re design our e-commerce website
• Make the site user friendly and easy to use

SOLUTION

How did you find Bird Marketing?

Referral

Why did you select Bird Marketing over others?

High ratings

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bird undertook a comprehensive overhaul of our e-commerce site, specialising in homemade wax melts. Their scope of work was extensive and meticulously executed. They refreshed our website's design, ensuring it visually captivates and resonates with our brand.

Notably, they enhanced the site's functionality, improving load times and streamlining the shopping process for an effortless user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the redesign by Bird , we've seen an increase in sales, clearly demonstrating the success and impact of their work on our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bird did a great job managing the project. They really listened to what we needed and made sure to include our ideas every step of the way. They kept us in the loop with clear updates and were quick to make any changes we asked for.

This made the whole process smooth and resulted in website that really fits what we wanted.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Bird Marketing was their creative approach and attention to detail. They brought unique ideas to the table that made our website not just functional, but also really eye-catching and unifue. It's clear they put a lot of thought into making our site stand out from the crowd.

Are there any areas for improvement or something Bird Marketing could have done differently?

In all honesty, Bird Marketing was faultless from start to finish. Their attention to ever detail and exceptional service left no room for improvement. It's rare to find such a seamless and thorough experience, and we couldn't be happier with the outcome.

UPDATED REVIEW

This review was published on June 27, 2024.

Ashlie-Rose Camp
Assistant Manager, Lucia RoseOther Industry

United Kingdom

1-10 Employees

Mar 2022 - Ongoing

$10,000 to $49,999

Verified

Project summary
A luxury scented candle retailer has hired Bird Marketing Limited to redesign their website and manage SEO/PPC campaigns. The client's goal is to enhance the website's performance and generate sales.

Feedback summary
Thanks to Bird Marketing Limited's SEO efforts, the client's ranking has improved, and website traffic has also increased. They have an effective project management style and provide excellent customer service. Overall, the client is pleased with their well-designed processes and high-quality work.

BACKGROUND

Please describe your company and your position there.

We are a boutique small business based in Essex. We make luxury scented soy wax melts and snap bars, which are selling through our website and online channels like Etsy and Ebay.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bird Marketing Limited, and what were your goals?

My partner and I bought the business towards the end of 2021 because the people who started it during lockdown couldn’t continue to grow it when everything started opening back up. They had done a fantastic job of getting things off the ground on several online platforms, however the website wasn’t as developed as it could be.

I had a casual conversation with Bird about the potential for upgrading the website. It was obvious that we should be trying to use it to generate sales directly as it would cut out the middleman and reduce the fees and costs of sales. I just wasn't sure about the best way to go about it so we set up a meeting to discuss the prospect of upgrading the website and putting it through a Bird seo plan.

The main goals were to grow the product listings, enhance the look of the site and try to get our products displayed on the organic search page and shopping feed. PPC was also discussed but it did not look like a solution that would work for me.

SOLUTION

How did you select this vendor and what were the deciding factors?

Reputation. I know the managing director and a few of the team there and they are very good at what they do.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The seo work was mapped out from the first week. The basics were to clean up the website with technical seo. Everything is being planned around the keyword research that showed us what relevant terms get good average monthly searches. The plan for the first two months was to make sure the existing product pages were structured in a way that would show on Google. It’s only three months into the plan and our products are showing already!

The research has inspired us to expand the scents we offer and there are products that we can add that are easy for us to sell because they’re related to what we do with the wax melts anyway. This rationale will really help expand the business as there are lots of complementary products that we can include and with the seo plan we are confident in getting them in front of potential customers online.

How many people from the vendor's team worked with you, and what were their positions?

I have been working with Steve, Luke and Lewis from the seo department.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The biggest measurable outcome of the project so far is products showing when searching for them. There are many different scents we sell and many of them are inspired by popular brands that make perfumes, aftershaves and scented products like washing powder. It didn’t take long for the implemented changes to start showing and the traffic is going up already.

Describe their project management style, including communication tools and timeliness.

They have been proactive and a dream to work with. I juggle two children under 6 with managing and developing the business so there are times when I have dropped messages in after 8 pm and got responses the same night! They are passionate about the work and really invest in the projects. The project management style seems pretty effective so far and I feel like they care about giving a good customer experience.

What did you find most impressive or unique about this company?

I have known about the company for years and watched it grow into the business that it is today. I’m impressed with how the whole thing is set up! Being a customer is a pleasant experience and they have given us some quick wins. I love the way it’s all mapped out and presented as I know what we are working on each month and we are working our way down the list.

Are there any areas for improvement or something they could have done differently?

One aspect of the project that I struggled with was signing off the content that would be used on the website. This wasn't a major thing, but I received a list of documents for categories, product listings, boilerplate and FAQs. I couldn’t really visualise it so I asked them to do the uploading of the content and just send me the pages. This was so much easier for me as I could see the words laid out and formatted.

STAR RATINGS:
Overall Rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Director

Describe what your company does in a single sentence.

Online mens fashion brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Build a professional website

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

High ratings

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bird built me a professional website for my brand, they included all of the features I was looking for including online chat, image gallery and an easy navigation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bird have been amazing from start to finish! A friendly team that took the time to get to know my business and help me with the perfect package.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My website was completed within the timeframe I needed it to be. A member of staff was always available to answer my questions!

What was your primary form of communication with Bird Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

They're a friendly and professional team that takes the time to get to know you and your business.

Are there any areas for improvement or something Bird Marketing could have done differently?

I can’t think of anything Bird can improve on! Very impressed.

BACKGROUND

Please describe your company and position.

I am the Marketing Lead of Nord Gorup

Describe what your company does in a single sentence.

Staffing and recruiting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• seo

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

competing with national brands for top positioning seemed unlikely, but Bird Marketing was up for the challenge. They analyzed our site, competitor landscape and customer search behavior to tailor a smart SEO strategy. 
By identifying ranking opportunities for less competitive long-tail keywords in our service categories, we noticed steady improvements month to month. In cases where the competition was still steep, Bird Marketing developed customized landing pages with optimized content for those high value terms

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Between their technical expertise and savvy content recommendations, we now sit at the #1 organic spot for several core industry keywords.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their level of responsiveness blew me away. No matter the request - a simple status update, priority issue or random functionality question - someone on the Bird Marketing team would reply promptly.

What was your primary form of communication with Bird Marketing?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Without question, Bird Marketing sets the gold standard for project management and client service based on our very positive experience partnering with them.

Are there any areas for improvement or something Bird Marketing could have done differently?

no