Big Wall Digital

BACKGROUND

Please describe your company and position.

I am the Director of Applied Protection Pte Ltd

Describe what your company does in a single sentence.

Applied Protection is a Singapore-based security and risk management company providing integrated security solutions to government agencies, commercial organisations, industrial facilities, and event organisers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Wall Digital to accomplish?

• Develop a Professional Corporate Website
• Improve Online Visibility Through SEO
• Provide Ongoing IT and Digital Support

SOLUTION

How did you find Big Wall Digital?

Referral

Why did you select Big Wall Digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Big Wall Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work Big Wall Digital was engaged to strengthen our company's digital presence by designing and developing a professional corporate website, improving our online visibility through Search Engine Optimisation (SEO), and providing ongoing IT support and technical assistance. The engagement included planning, implementation, optimisation, and post-launch support to ensure our digital platforms remained effective and reliable 

Key Deliverables:

• Designed and developed a responsive, user-friendly corporate website that accurately reflects our brand, services, and capabilities. 
• Structured and optimised website content, navigation, and user experience to improve accessibility and engagement across desktop and mobile devices. 
• Implemented SEO strategies, including on-page optimisation, keyword targeting, metadata, and performance improvements to enhance search engine rankings and increase organic traffic. 
• Configured website hosting, security, backups, and routine maintenance to ensure high availability and reliable performance. 
• Provided ongoing IT support, including technical troubleshooting, system updates, and prompt resolution of website and digital infrastructure issues. 
• Offered strategic digital consultation and recommendations to continuously improve our online presence, website performance, and overall digital effectiveness. 

The project was delivered with professionalism, responsiveness, and a strong focus on achieving our business objectives while ensuring the website and supporting IT infrastructure remained secure, functional, and scalable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several measurable outcomes that demonstrated its success:

• Successfully launched a modern, responsive corporate website that enhanced our professional image and improved the user experience across desktop and mobile devices.
• Improved our online visibility through SEO implementation, resulting in higher search engine rankings for relevant keywords and increased organic website traffic.
• Established a stronger digital presence, making it easier for prospective clients and partners to find information about our services and contact our business.
• Reduced website downtime and technical issues through proactive maintenance, hosting management, and ongoing IT support, ensuring reliable business operations.
• Improved website performance, security, and loading speed through regular optimisation and technical enhancements. • Created a scalable digital platform that supports future business growth, marketing initiatives, and ongoing content updates. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Big Wall Digital demonstrated strong project management throughout the engagement. They established clear project milestones, maintained regular communication, and kept us informed of progress at every stage of the website development and SEO implementation. 

Project deliverables were completed within the agreed timelines, and any adjustments or additional requests were handled promptly and professionally. Their team was responsive to our feedback, provided practical recommendations, and implemented changes efficiently without disrupting the overall project schedule. Beyond the initial project delivery, they continued to provide reliable IT support and website maintenance, responding quickly to technical issues and ensuring minimal downtime.

Their proactive approach, technical expertise, and commitment to customer service made them a dependable partner who consistently met our business needs and expectations.

What was your primary form of communication with Big Wall Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Big Wall Digital was their combination of technical expertise, responsiveness, and genuine commitment to our business success. Rather than simply delivering a website, they took the time to understand our business objectives and provided practical recommendations to strengthen our digital presence. 

Their team was highly approachable, communicated clearly throughout the project, and responded quickly to requests and technical issues. They also demonstrated flexibility by adapting to changing requirements while maintaining the quality of their work and meeting agreed timelines. The ongoing support after the project was equally valuable.

Their proactive IT assistance, website maintenance, and continuous SEO guidance gave us confidence that our digital platforms would remain secure, up to date, and effective. This level of partnership and customer service distinguishes them from many other digital service providers. 

Are there any areas for improvement or something Big Wall Digital could have done differently?

They are Subject Matter expert and I can;t find anything else they could have done better.

BACKGROUND

Introduce your business and what you do there.

I’m an assistant account manager at Positive Design Pte Ltd, a construction company specializing in retail interior fit-out works.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Wall Digital?

We needed help overhauling our webpage and developing and implementing an SEO growth plan.

SOLUTION

What was the scope of their involvement?

Big Wall Digital overhauled our webpage, which included a complete change from the existing one. The team changed everything, including the structure, style, font, and color scheme. They also included SEO in their scope of work to optimize our visibility and online presence.

What is the team composition?

We worked with three teammates from Big Wall Digital.

How did you come to work with Big Wall Digital?

We found Big Wall Digital through word of mouth. We chose them because they were very professional and passionate about their work. The team was committed to learning as much as they could about us, what we do, and our expectations. We appreciated their personalized service.

What is the status of this engagement?

We worked together from January–May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Big Wall Digital showed us statistics, including visitor growth and webpage views. Our webpage views tripled over the course of a month.

How did Big Wall Digital perform from a project management standpoint?

Big Wall Digital was very attentive and responsive. They delivered on time and quickly resolved any issues or problems we raised. Communication was smooth as well. We primarily communicated via email and WhatsApp.

What did you find most impressive about them?

Big Wall Digital was very open to learning and making changes. The team was responsive and respectful.

Are there any areas they could improve?

I can’t think of anything for them to improve.

BACKGROUND

Please describe your company and position.

I am the Director of COLZANI Italian Contemporary Lifestyle - NICOLINE ASIA PTE. LTD.

Describe what your company does in a single sentence.

Founded by Paolo Colzani, we bring the finest Italian furniture to Southeast Asia, seamlessly blending timeless design with unparalleled quality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Wall Digital to accomplish?

• SEO services - Website

SOLUTION

How did you find Big Wall Digital?

Referral

Why did you select Big Wall Digital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Big Wall Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At Colzani, we proudly represent prestigious Italian brands such as Nicoline, Naturedesign, Ronda Design, and Potocco—each renowned for exceptional artistry and innovation.

Our Singapore showroom and experience a curated selection of exquisite pieces that embody Italian elegance while harmonizing with Asian sophistication. Whether you’re designing a luxurious home or an inspiring workspace, we help you create spaces that exude beauty and refinement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

Improved Online Visibility: Continuous enhancement of Google search rankings, increasing organic traffic and brand exposure.
Modernized Digital Presence: A newly designed website that is sleek, informative, and user-friendly, improving user engagement and navigation.
Enhanced User Experience: Improved website structure and content, leading to better customer interaction and satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with BIG WALL DIGITAL has been an absolute pleasure. Their project management was seamless, ensuring every milestone was met with precision and efficiency. From the initial planning stages to the final execution, they maintained clear communication, keeping us informed and involved throughout the process.

They delivered all items on time, demonstrating exceptional reliability and a commitment to excellence. Their ability to understand our needs and adapt to any requests was truly impressive. Whether it was refining details, incorporating feedback, or offering expert guidance, they went above and beyond to ensure the success of our project.

A special mention to Cez, whose deep expertise in SEO and programming played a crucial role in optimizing our website and boosting our online presence. Lydia’s vision and exceptional organizational skills ensured a smooth and well-executed process, while Agness’ outstanding client relationship management and marketing strategies helped enhance our brand’s reach and engagement.

Beyond their professional expertise, the entire team stands out for their kindness, honesty, and sincerity. Their values and integrity were evident in every interaction, making the collaboration not only successful but also a truly enjoyable experience.

The result speaks for itself, a modern, user-friendly website that perfectly aligns with our brand’s vision. We highly recommend BIG WALL DIGITAL to anyone seeking professionalism, creativity, and a team of exceptional individuals who genuinely care about delivering top-tier results.

What was your primary form of communication with Big Wall Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about BIG WALL DIGITAL was their unmatched expertise, integrity, and personalized approach to every aspect of the project. Their team not only possesses technical excellence—with CEZ demonstrating deep knowledge in SEO and programming—but they also bring strong leadership and organization through Lydia’s vision and structured execution. Agness' client relationship and marketing skills added another layer of value, ensuring that our brand was positioned effectively and authentically.

What truly sets them apart is not just their professionalism but their genuine honesty, sincerity, and kindness. They care deeply about their clients and go beyond expectations to deliver results that are not only effective but also aligned with our long-term goals. Their combination of skill, dedication, and ethical values makes them a rare find in the industry.

Are there any areas for improvement or something Big Wall Digital could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Brand Manager of Allegro Print Pte Ltd

Describe what your company does in a single sentence.

Allegro Print is a creative production house based in Singapore that has been providing quality printing services for over a decade and a half.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Wall Digital to accomplish?

• WordPress Performance Optimization (Speed & Technical Structure)
• Website SEO Audit and Optimisation for LayerPlay

SOLUTION

How did you find Big Wall Digital?

Referral

Why did you select Big Wall Digital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Big Wall Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Big Wall Agency has enhanced the SEO of LayerPlay, one of Allegro's brands, by improving search rankings, increasing organic traffic, and strengthening brand exposure through structured optimization strategies. They also refined the website structure, addressing issues from the previous poorly built and non-SEO-optimized site.

Key Deliverables

• Updated SEO Content for New Product Page with optimized keyword strategy and structured copy.
• Revised Meta Descriptions for various product categories, ensuring clarity, relevance, and keyword effectiveness.
• A Refined Link-Building Strategy, including data collection, outreach, and publication negotiations.
• Performance Reports on organic traffic, keyword rankings, and conversion metrics.
• Implementation Roadmap for next steps in uploading, refining, and tracking SEO progress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Impoved Website Engagement & Traffic
   + 64 legitimate web form inquiries from Singapore, showing an increase in user engagement.
   + Inquiries ranked in top search results (Top 5 = 3, Top 10 = 7), indicating better search visibility.
2. Keyword Performance & Rankings
   + Identified and optimized key search terms (e.g., shifting focus to “custom window film” for better ranking potential).
   + Expanded keywords (e.g., changing “Decals” to “Decal Stickers”) to increase search ranking potential in top 3 SERPs.
   
   
3.  Enhanced Content & SEO Implementation
   + Structured and optimized content for the “Glass Films” page to improve relevance and ranking.
   + Refined meta descriptions across 1,053 pages, with several categories ready for review or upload.
   
   
4. Rapid Crisis Response
   + Our website was previously hacked or affected by a bug, resulting in the removal of our Google search rankings. Big Wall successfully resolved the issue, removed the threat, and restored our visibility on the search engine.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Big Wall Agency was highly accommodating, consistently delivering on time while effectively addressing our issues. Their expertise and strategic advice significantly improved our website’s performance, making them a valuable and reliable partner in our SEO efforts.

What was your primary form of communication with Big Wall Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Big Wall Digital stands out for their alignment with our goals, attentive listening, and thoughtful problem-solving. Despite working remotely, they remain approachable, patient, and clear in their explanations, making the process seamless and enjoyable.

Are there any areas for improvement or something Big Wall Digital could have done differently?

Big Wall Agency has been highly efficient and reliable. If anything, more deeper insights into long-term SEO strategies could further enhance their already excellent service.

BACKGROUND

Please describe your company and position.

I am the Strategy Director of STUDIO DAM

Describe what your company does in a single sentence.

We are a branding agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Wall Digital to accomplish?

• Be on page 1 on Google without using Google paid ads (SEM)

SOLUTION

How did you find Big Wall Digital?

Referral

Why did you select Big Wall Digital over others?

• Referred to me
• Company values aligned

How many teammates from Big Wall Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key Achievements:

• Transitioning your website from SquareSpace to WordPress.
• The growth in legitimate enquiries through the contact form (over 100) since the website transition.
• Currently we are ranked Top 3 on the keywords we've strategised, previously we were on page 10.

Results and Impact:

• Before working with Big Wall Digital, STUDIO DAM's website was relative obscure. Now, we've become a widely recognized name in Singapore for branding, packaging design, and logo design.

Measurement of Success

• Contact Form Submissions
  •  
  • Before: 1-2 inquiries/month.
    After: 10-15 inquiries/month.
    Growth Rate: 600% increase in inquiries
• Keyword Rankings 
  • Improved from Page 10 to Top 3 rankings for targeted keywords.
• Website Traffic 
  • Use analytics to track visitor growth.
  • Before: 30 visitors/month.
  • After: 100-150 visitors/month
  • Growth Rate: 300% increase in traffic

Experience Working with Us:

• Working with Big Wall Digital was an exceptional experience. Their expertise, no-nonsense approach, and diligence were evident throughout the process. They were meticulous, proactive, and detail-oriented, ensuring every aspect of the website migration and optimization was flawless.
• What stood out most was their sincerity and genuine care for our success. They treated our project as their own, demonstrating professionalism and passion that delivered outstanding results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Contact Form Submissions

• Before: 1-2 inquiries/month.
• After: 10-15 inquiries/month.
• Growth Rate: 600% increase in inquiries

Keyword Rankings

• Improved from Page 10 to Top 3 rankings for targeted keywords.

Website Traffic

• Use analytics to track visitor growth.
• Before: 30 visitors/month.
• After: 100-150 visitors/month
• Growth Rate: 300% increase in traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Big Wall Digital demonstrated excellent project management throughout our collaboration. They maintained a clear timeline and delivered all milestones on schedule without compromising quality. Their ability to stay organised and focused ensured that the project progressed smoothly from start to finish.

They were also incredibly responsive to our needs, addressing questions and feedback promptly. Whether it was a last-minute adjustment or a new request, they handled it with flexibility and professionalism, always making us feel heard and supported.

Their proactive communication and deadline commitment made the entire process stress-free and highly efficient.

What was your primary form of communication with Big Wall Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their industry knowledge and doing their absolute best within the budget given stood out.

Are there any areas for improvement or something Big Wall Digital could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Founder of LayerPlay

Describe what your company does in a single sentence.

We have engaged Big Wall to help improve our Website and SEO

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Wall Digital to accomplish?

• SEO
• Website Migration

SOLUTION

How did you find Big Wall Digital?

Referral

Why did you select Big Wall Digital over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Big Wall Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1.⁠ ⁠Strengthen our LayerPlay website's online presence and grow its online authority to appear higher than our industry competitors in search
2.⁠ ⁠Implement monthly SEO tactics to get us ranking for critical industry keywords that customers are searching for us online during their online purchase journey
3.⁠ ⁠Optimize our website to be mobile-friendly, fast, safe and have a smooth user experience
3.⁠ ⁠Get us listed on prominent industry websites and directories where our customers are on
4.⁠ ⁠Help us review our business and fine-tune ways to get a stronger local online presence in Singapore

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Get your website out of being hacked and de-indexed on Google
2. Helped in the process of growing your e-commerce/ online shop arm and getting your 1st online order and more to come
3. Improving our Google ranking to 1st page

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Big Wall could "rescue" us when our website was hacked.  Our original website developer was unable to get us out, and their website was hacked, too.  Cez was very responsive and updated us frequently on the progress.  He explained what he did and planned to do.  

What was your primary form of communication with Big Wall Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of their communication and support. And how they treated your business with the same care and dedication as their own.  There is a monthly update and brainstorming session with their team.  Big Wall provided practical suggestions and a lot of handholding throughout the process, especially when we were new in SEO. 

Are there any areas for improvement or something Big Wall Digital could have done differently?

They're great to work with.

BACKGROUND

Please describe your company and position.

I am a Marketing Lead at TTK Services

Describe what your company does in a single sentence.

Landscape maintenance and design services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Wall Digital to accomplish?

• Website revamp and design

SOLUTION

How did you find Big Wall Digital?

Referral

Why did you select Big Wall Digital over others?

• Great culture fit
• Company values aligned

How many teammates from Big Wall Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

website revamp and re-design, with project discovery, competitor research and content creation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website lead generation from zero to qualified enquiries every two days, with no spend on paid advertising

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated a highly structured and professional approach from the outset. They took the time to understand our business, guided us through every step, and made the whole process incredibly smooth. Their discovery process helped us clarify our requirements, resulting in an efficient project with minimal revisions.

What was your primary form of communication with Big Wall Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was the outcome after launch. Without relying on paid advertising, we began receiving qualified enquiries every one to two days. The new website has definitely exceeded our expectations in both quality and performance.

Are there any areas for improvement or something Big Wall Digital could have done differently?

n.a.

BACKGROUND

Please describe your company and position.

I am the CEO of ReVerb

Describe what your company does in a single sentence.

Digital marketing agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Wall Consultancy to accomplish?

• White label linkbuilding

SOLUTION

How did you find Big Wall Consultancy?

• Referral
• They contacted us

Why did you select Big Wall Consultancy over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Big Wall Consultancy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We used Big Wall Consultancy to white label some of our SEO services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to fill client orders with their help. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have a liason who reaches out and we make orders through that person

What was your primary form of communication with Big Wall Consultancy?

Email or Messaging App

What did you find most impressive or unique about this company?

Big Wall Consultancy is very timely and has a good sense of humor. ALso very flexible when dealing with hard to get links

Are there any areas for improvement or something Big Wall Consultancy could have done differently?

Not that I know of

BACKGROUND

Please describe your company and position.

I am a manager at Epsilon Telecommunications

Describe what your company does in a single sentence.

Epsilon Telecommunications provides solutions to expand a business' reach and connectivity via our networks and partners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Wall Consultancy to accomplish?

• Build high quality backlinks

SOLUTION

How did you find Big Wall Consultancy?

Referral

Why did you select Big Wall Consultancy over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Big Wall Consultancy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Big Wall was to deliver high quality backlinks on a monthly basis for Epsilon Telecommunications within a specific budget. The links had to be relevant to our niche of tech and/or telecommunications, high DA/DR, good amount of traffic, and most importantly, they had to be from safe and reputable sites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Big Wall had to make full use of our budget to deliver the best quality links relevant to our business. Almost all links have remained active and have increased our own website's domain strength.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Big Wall is extremely prompt with delivering links on time. There are times when there are delays outside of their control, but that happens with all services. They are also very responsive and are quick to fix any issues that were brought up.

What was your primary form of communication with Big Wall Consultancy?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The level of service from Big Wall Consultancy is unmatched. They are commited to listening to your needs and working out win-win solutions that benefit both parties. There is also transparency, which I appreciate, and it is very seamless working with them. They are also flexible and understanding, ensuring that their service and the contract truly caters to you.

Are there any areas for improvement or something Big Wall Consultancy could have done differently?

Not for now! Very happy with them.

BACKGROUND

Please describe your company and position.

I am the CEO of Bio Ark Pte Ltd

Describe what your company does in a single sentence.

We are research and manufacturing company for Bio-organic fertiliser

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Wall Consultancy to accomplish?

• SEO ranking on first page

SOLUTION

How did you find Big Wall Consultancy?

Referral

Why did you select Big Wall Consultancy over others?

Referred to me

How many teammates from Big Wall Consultancy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Monthly SEO report 
• Monthly digital marketing training 
• Optimise website 
• Work out backlink 
• Story for blog

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Appear first page on search after 6 months

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they deliver items on time

What was your primary form of communication with Big Wall Consultancy?

Virtual Meeting

What did you find most impressive or unique about this company?

They genuinely cared and taught us a lot of valuable things along the way.

Are there any areas for improvement or something Big Wall Consultancy could have done differently?

Not really