Bejamas

BACKGROUND

Please describe your company and your position there.

Tapendium is a hospitality solution that enables digital experiences for a guest within a luxury hotel. The guests can order room service, guest services, and get all the information they require from a tablet application or PWA.

As a product manager, I work with the CEO, CTO, head of marketing and sales to build a product roadmap in line with business goals. I also oversee and manage a team of designers, engineers, and support engineers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bejamas, and what were your goals?

We needed a tech company to help us build an app with modern tooling for both clients and hotel management. Our project had two phases. The first phase was about making a simple and fast PWA for guests in hotels that would allow them to easily check info about the hotel.

The second phase is about giving users the opportunity to order food/beverages to their rooms without the need to call the reception, i.e. incorporating new functionalities to an existing solution.

SOLUTION

How did you select Bejamas and what were the deciding factors?

We wanted to use modern web-based technology with a fresh look and interface for both clients and their users. While researching possible solutions Bejamas came up more than once on our radar. In summary: They offer good pricing for their high-quality work, they have great English and offer great advice that outlasts any project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The app was built with Next.js for the front-end architecture and Storyblok as a headless CMS. We added TypeScript, Emotion, TailwindCSS, and React Spring. Multilingual app with two themes (light and dark) and an ability to offer the app with the same codebase to other clients as well.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and two developers worked on the project from the start. Most of the communication was with the PM via a dedicated Slack channel. The PM was fantastic. Great communication, very proactive, great english, and always asked great questions to help improve the product based on our knowledge of the market.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

First and foremost the app looks even better than we envisioned it. The team produced a very high-quality product. The UI/UX was fantastic and so was the layout of the CMS. We have put the app out both internally and externally (to current clients and potential future ones) and got great feedback.

Describe their project management style, including communication tools and timelines.

I am happy to say that the guys are very responsive and they’ve hit every milestone on time. We used slack for day to day messages. Used Zeplin to annotate and communicate any design elements and used Zoom to have a weekly catch up call.

What did you find most impressive or unique about this company?

They are one of the few companies that really care about what they do and how they do it. I think this is what sets them apart. The quality of questions, the proactiveness, the communication, the price, the quality of their work - it ticked all the boxes.

Are there any areas for improvement or something they could have done differently?

Nothing.

BACKGROUND

Introduce your business and what you do there.

We’re an investment firm, and I’m the head of communications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bejamas?

They helped us build our web presence, a project that has evolved.

SOLUTION

What was the scope of their involvement?

They’re mainly a development shop. I handled most of the design on my side. I’d bring them the design from sketch files, they’d scope it, and we’d agree on the functionality of the project. They’d then go off and built it.

They’re extremely collaborative and excellent communicators, so the project started with the website but it has evolved into them working on the next version of the website and other standalone projects. They work in JavaScript, Markdown, different APIs, Gatsby, HTML5, and other plugins.

What is the team composition?

There is a primary project manager who helps scope projects and the time it’ll take. Then, there’s a team of developers behind him. I work with two of those people too. Then, there’s a team behind them. Their CEO also checks in on me and the success of the project.

How did you come to work with Bejamas?

I found them because I wanted a shop specialized in this technology. They were one of the first firms that I found with a track record of building static site generators with blazing fast delivery. We sat down, and then we’ve been working together ever since.

How much have you invested with them?

Somewhere between $25,000 and $50,000.

What is the status of this engagement?

We began working together in February 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their virtue that I find most compelling is that they’re right. They’ll give you something and prioritize speed over quality. Then, they’ll get feedback and make it perfect. I love their process because it doesn’t spin wheels nor waste resources. That process works very well for web design and web development. This creates a better customer service experience, building a better relationship because they’re good at taking and implementing feedback.

How did Bejamas perform from a project management standpoint?

They perform well, meeting all deadlines and budgets.

What did you find most impressive about them?

Their responsiveness distinguishes them. Their entire team engages me as a client, no matter the time of day. Their loyalty to me as a client is why I continue to work with them.

Are there any areas they could improve?

The first iteration had noticeable issues, but they responded excellently to feedback, hired and trained new people, and implemented solutions. If I was building an application, I’d be more critical of making the code perfect, but because I’m not they are exactly what I’m looking for at the price point I’m looking to buy at.

Do you have any advice for potential customers?

Know your goals and what you want to accomplish and come in with that. Tell them what you want and how it should be done. I’ve been quite successful with them being quite specific about the experience I’m trying to create and they have a keen ability to translate that.

BACKGROUND

Please describe your company and your position there.

I'm the UX & Creative Director at Argent

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bejamas, and what were your goals?

We needed a website to showcase our core product (a mobile crypto wallet) and provide educational content about digital money / decentralised finance etc. We are a tech company, with in-house software engineers, and we wanted a website where we own the codebase and can deploy our own changes.

At the same time, our website is not our core product, so we wanted the bulk of the work done by an agency. We also wanted a decouple Javascript frontend, rather than a serverside-heavy CMS like Drupal or Wordpress.

SOLUTION

How did you select Bejamas and what were the deciding factors?

Bejamas were willing and able to work with us to provide a codebase which we control, and which we collaborate on regularly. They built the bulk of argent.xyz, with our in-house engineers jumping in and contributing code as needed too. It's made for a successful partnership, and we are very happy with the result.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

- Website, using a mix of React / Gatsby / Prismic - Modular, reusable components from which we can build new pages - SEO optimisation (performance, tag management, metadata and structured data)

How many people from the vendor's team worked with you, and what were their positions?

3 - 4 at various times. One PM and various engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site speed score has doubled, and we are now able to produce far more content than before. This has improved our inbound links and search engine result page rankings, leading to significant growth in traffic.

Describe their project management style, including communication tools and timelines.

Very lightweight, which we like. There is little project management overhead, making Bejamas cost efficient. Direct communication with developers, with the PM leaving us to resolve issues. Tools are shared Slack spaces, Atlassian Service Desk and Github!

What did you find most impressive or unique about this company?

Bejamas have been like an extension of our own engineering team, without ever having met us and despite rather light communication with them. For the most part, they get what we want easily, and deliver quickly.

Are there any areas for improvement or something they could have done differently?

Check some of the details before implementing if there is any doubt. They mostly do this though. Sometimes different engineers work differently, and this can make the codebase inconsistent / harder to navigate for someone new.

BACKGROUND

Please describe your company and your position there.

Swedish lifestyle brand within accessories. We design, manufacture and ship products globally to our customers. A true DNVB company. I am the Founder of the company. Responsible for customer experience, product development and creative department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bejamas?

Building a gatsby based E-commerce platform. Using Amplify, Sanity CMS and Brink Commerce order engine. We have a need for a blazing fast platform since 89% of our customers visit us thru mobile devices.

What were your goals for this project?

Build our new platform with an experienced partner. That also could deliver on future development on a fixed pricing agreement. They brought a lot of knowledge possibilities that helped to develop our goal even further.

SOLUTION

How did you select this vendor?

I found 2 recommendations about Bejamas. One in a forum, and one review thru a Jamstack website. We needed a partner in the same time-zone, since we aim to work long-term with all partners we include in our growth. I talked to 5 different companies before choosing Bejamas. The CEO of the Bejamas made a very good impression with both me and my business partners.

Describe the project and the services they provided in detail.

Build a Gatsby based E-commerce website with Sanity CMS and Amplify. 80% of the website was explained in our design brief. 20% we needed help to design. A design service provided by Bejamas. The most important thing for us was the flexibility and freedom to change and test everything with very short notice. Everything was built in stand alone blocks/widgets.

What was the team composition?

Project Manager - Bejamas, Lead Developer - Bejamas ,Designer - Bejamas

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We aimed for speed, and gatsby built right is extremely fast. Impressive technology.

How was project management arranged and how effective was it?

We had weekly status updates and progress reports. All along the way we had a steady communication and great flow of ideas. Google hangouts was used, also github and Slack. No language barriers what so ever. Bejamas team english is excellent.

What did you find most impressive about this company?

Solving problems and being flexible with short notice. Always a smile and great spirit. These guys work for long term relationships. It is my third E-commerce company. And I will be coming back to work with Bejamas in the future. Bejamas are very fair and balanced in all aspects. They always aim to create a great product. It is clear that they set their goal high with growing their business.

Are there any areas for improvement?

During my experience working with Bejamas I think that sometimes we could have slowed down the decision making a little. But, to be honest, I am more detailed than the average customer.

BACKGROUND

Introduce your business and what you do there.

I’m the senior marketing manager for Newfront Insurance, an insurance brokerage that uses modern technology and processes in a very old industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bejamas?

We were building a website for the company from scratch. We wanted it to be a platform that could develop, change, and improve over time.

SOLUTION

What was the scope of their involvement?

Bejamas used Typescript, Next.js, and JAMstack to build the website. Our website previously was static, and we wanted enhancements to the presentation layer. They also integrated Prismic as a headless CMS so that I can make changes to the website. We already had a design and web hosting option beforehand: Bejamas just did the development. 

Since we launched the site, their team also built out a blogging platform through Prismic. They also created an area for calendar events on the site.

What is the team composition?

We mainly worked with three engineers. My main point of contact was Ralph (Project Manager, Bejamas). I never had to worry much about what engineers were on the project with him as a PM. I also worked with Thom (Co-Founder, Bejamas) quite bit for the first few weeks of the project. 

How did you come to work with Bejamas?

We had a comprehensive process: we interviewed individual contractor candidates as well as 5–6 development agencies. We had lots of phone calls and a lot of different quotes. Based on the timeline that they proposed along with the work they’d done before, Bejamas impressed us from day one. Also, from their website, we could tell that they were passionate about the technology that they use and that they specialized in the technology that we were looking for. 

How much have you invested with them?

We’ve spent about $30,000.

What is the status of this engagement?

The project started in September 2019 and wrapped up in December of the same year. We still work with them on an ongoing basis. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our most critical and detailed-oriented employees — including our co-founders — were very happy with the website from day one. That was a success for me.

The website is more of a marketing site. We’re looking to get across information more than convert our visitors or drive a lot of traffic. Our main metric is that it works across browsers and devices. We could tell from the first staging environment links that they sent us that Bejamas knows how to build a good website. It had a good baseline infrastructure just from how well it works. 

How did Bejamas perform from a project management standpoint?

Every client works with a PM as a primary point of contact. We always know what they’re working on when it came to planned sprints. They were very strong in estimating hours; they put a higher upper limit and almost always came in under their estimate. They also tracked the hours of every employee that worked on our project down to 20-minute chunks in our invoices. It was very transparent. We communicate over a shared Slack channel. Even though we were in different time zones, the communication was always strong. I knew I could always reach out to them whenever I needed something.

What did you find most impressive about them?

The quality of the work impressed us the most. When we were selecting a vendor, the thing we cared most about was building a quality website that we could expand on over the next few years. And I feel like Bejamas delivered on that front.

Are there any areas they could improve?

Bejamas asked me that, too. That was another cool thing about working with them: they were always asking for feedback and showing that they wanted to improve. I could never give them any criticism. I’ve just had a lot of terrible experiences with different teams and contractors. It’s hard to point to anything that Bejamas didn’t do well.

Any advice for potential customers?

We had our designer hand off our designs using Zeplin. That seemed like a great tool to make the handoff of prepared assets as smooth as possible. We also allotted hours for our designer to work with the engineers to create specs for the project and answer questions as needed.

BACKGROUND

Please describe your company and your position there.

LINK Marketing Services is the Swiss market leader when it comes to market research. Our job is to collect precise, reliable and meaningful fundamentals to support clients’ decision-making. I act as the head of the IT department in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bejamas?

We were replacing an application and opted for an innovative way to build a modern web application. In order to complement our inhouse skillset, we were looking for a company with experience in modern-day tooling, React focused, most specifically those with experience in native application design and development.

What were your goals for this project?

We basically wanted a fast React-based native app with the ability to save data on top of the presentation layer.

SOLUTION

How did you select this vendor?

We have been working with Bejamas in the past. When looking for external development resources that meet our quality expectations, Bejamas was an obvious choice. Fast availability and the relevant skills for this specific project sealed the deal.

Describe the project and the services they provided in detail.

We were building a modern and easily scalable app. Umi.js, a pluggable enterprise-level React application framework was used for building processes as well as for routing of application. ANT Design was our framework for the visible parts of the app.

What was the team composition?

We’ve had a dedicated senior dev and project manager working with us full time.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The app has recently been completed so we are still getting feedback from the users. However, internally we are happy with the way the app works ie fast, reliable and secure.

How was project management arranged and how effective was it?

Dedicated Slack channel and Jira tasks. Transparent time tracking. Communication with them was clear, easy and on time.

What did you find most impressive about this company?

They clearly have the technical know-how, are transparent with their work, and have good communication. discipline which eases the integration of remote devs into local teams.

Are there any areas for improvement?

More dev flexibility regarding the adjustment to our office hours when it comes to availability in the mornings. We were able to solve it with a workaround and it didn't affect the actual project performance.

BACKGROUND

Please describe your company and your position there.

I am a Co-owner of Widelab Design Agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bejamas?

Bejamas prepared highly-performant website built with static site generator (GatsbyJS) for one of our clients based on the designs they’ve been provide. They’ve been also responsible for creating the content types and integration of the website with a headless CMS (Contentful).

What were your goals for this project?

To build highly efficient website and reflect 1:1 designs prepared by us.

SOLUTION

How did you select this vendor?

Bejamas was our partner before, we prepared some designs for their websites and they were great when it comes to contact, transparency, flexibility, that's why we chose them as partners in our projects.

Describe the project and the services they provided in detail.

Bejamas prepared highly-performant website built with static site generator (GatsbyJS) for one of our clients based on the designs they’ve been provide. They’ve been also responsible for creating the content types and integration of the website with a headless CMS (Contentful). On our side, we prepared high fidelity designs, which were shared in zeplin and based on that dev team prepared the whole development process.

What was the team composition?

There was a Project Manager, Front-end developer + some resources for testing on some stages.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After redesigning, the portal work a few times quicker than before with same amount of data. The quality of their work was definitely a factor in the project's success.

How was project management arranged and how effective was it?

Most of the communication was covered by Slack and weekly calls with a team. For deliverables we used Zeplin. For task management Jira.

What did you find most impressive about this company?

Flexibility, quick feedback and iterations. We had an agreement, but the team was flexible and when a call was needed - they were always available.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I'm a digital designer at and the owner of an interaction design agency based in Zurich.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bejamas?

We had a high-end retail client whose WordPress website had terrible performance issues. We needed a partner to come with a modern approach to rebuild this website.

What were your goals for this project?

We wanted to create significant improvement of the website performance and user experience.

SOLUTION

How did you select this vendor?

We found them on Upwork. They had amazing feedback and Denis (co-founder and CEO, Bejamas) was very helpful. Their proposal showed that they understood our problem. 

Describe the project and the services they provided in detail.

We’d taken over the WordPress website from another agency. We updated the design and Bejamas developed the website from scratch. They integrated multiple payment interfaces (credit cards, PayPal, Postfinance, and Twint) and handled the payment security process. They also fixed the performance issue. 

What was the team composition?

They provided a project leader, two developers, and a quality/testing specialist.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The client was super happy with the new website. The old site wasn’t usable because the performance was so bad. The client lost money because they couldn't sell anything on the online store. The old site had a 40 of 100 performance rating (Google Chrome Audits). The new site doubled the score up to 80 out of 100, which is a significant improvement.

How was project management arranged and how effective was it?

Bejamas used Asana and Slack for project management. I was always in the loop, which was perfect. They cared about every detail of the new website.

What did you find most impressive about this company?

Their team is made of true professionals. They’re helpful, forward-thinking, and work with joy. They had a solution to every problem and always delivered on time.

Are there any areas for improvement?

No, I don't see any.

BACKGROUND

Please describe your company and your position there.

I’m the CTO of Klira, a loan broker and consumer finance company in northern Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bejamas?

We engaged Bejamas to help us build multiple customer-facing web pages.

What were your goals for this project?

We wanted high-quality web pages that could accommodate additional development in the future. 

SOLUTION

How did you select this vendor?

We searched for high-quality agencies to take on our project.

Describe the project and the services they provided in detail.

Bejamas developed several CMS sites based on Design sketches. They used the latest technologies and followed our specifications. They also created JAMStack applications and recommended other technologies to use in other areas of our business.

What was the team composition?

They scale their development team to match our needs, bringing in junior developers when appropriate.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to Bejamas’ work, we can allocate our internal frontend resources on other projects. Bejamas can also build JAMStack applications in half the time of our development team.

How was project management arranged and how effective was it?

Bejamas uses GitHub/GitLab and Slack to manage our projects. They complete tasks using agile methodology.

What did you find most impressive about this company?

The team demonstrates clear expertise in JAMStack development. Their efficient management minimizes our costs as well.

Are there any areas for improvement?

No, we’re thrilled with their results. Bejamas is highly proactive; they sought feedback early on and have adapted their workflow to our needs.

BACKGROUND

Please describe your company and your position there.

Our firm supplies Swiss companies with software services, including web design and development and custom ad integration.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bejamas?

We needed a web development and technical consulting partner to help us apply JAMstack architecture to our project.

What were your goals for this project?

We wanted a highly functional website integrated with a headless CMS through the backend. Our headless CMS would make our content accessible through a RESTful API. We hoped our finished site would be fast and secure and wouldn’t require much maintenance time.

SOLUTION

How did you select this vendor?

I’d been searching for JAMstack experts online without success, so I decided to look for developers who could code in Gatsby and found Bejamas. I called them the next day and they struck me as a perfect fit, given their past success with this development stack.

Describe the project and the services they provided in detail.

Our in-house designer provided web UI and designs. Bejamas took the designs, exported them to Zeplin, created content models in Contentful CMS, and wrote frontend code in Gatsby. They connected the forms on our website with Google Spreadsheets so we could see every client submission in detail.

What was the team composition?

We worked with a technical project manager, a lead developer, and a junior developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our main objectives with this project were to increase our website’s security and improve its speed by switching from WordPress to JAMstack. We’ve done that, as the use of a headless Contentful CMS on the backend and Gatsby frontend reduces the possibility of attacks. Our site performance improved as well.

How was project management arranged and how effective was it?

We managed the project through Asana and addressed each issue there. Our communication with Bejamas and our end client went smoothly, and task delegation was always clear.

What did you find most impressive about this company?

Their expertise was exactly what I’d been searching for.

Are there any areas for improvement?

Ask detailed questions about the end user of the CMS and what that user might expect in order to make the best implementation decision.