BatesMeron Sweet Design

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Chicago International Charter School (CICS). We operate 13 public charter schools in Chicago.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BatesMeron Sweet Design?

We needed help improving our messaging, communication, and branding.

SOLUTION

What was the scope of their involvement?

BatesMeron Sweet Design has worked with us to update our messaging, communication, and branding to better reflect the mission and vision of CICS schools. The team has developed updated messaging and branding guides that we’re using on our website and other communication channels.

What is the team composition?

We’ve worked with 2–5 teammates from BatesMeron Sweet Design.

How did you come to work with BatesMeron Sweet Design?

Someone referred BatesMeron Sweet Design to me. I chose them over other options because they had high ratings, were close to my geographic location, had pricing that fit our budget, had a great culture fit, and had company values that aligned with ours.

What is the status of this engagement?

We started working with BatesMeron Sweet Design in March 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BatesMeron Sweet Design has delivered improved communication and branding guides to be used on our website and all other communication channels. As a result, we’ve increased the alignment between our network website and that of our schools.

How did BatesMeron Sweet Design perform from a project management standpoint?

BatesMeron Sweet Design has delivered on time. Our deliverables have been on time and complete. The team was open to feedback from our team members. We communicate via in-person meetings, virtual meetings, and email.

What did you find most impressive about them?

BatesMeron Sweet Design’s team members are good partners and listened intently to what we wanted from the project.

Are there any areas they could improve?

No, they’re great partners.

BACKGROUND

Please describe your company and position.

I am the Vice President of a manufacturing company

Describe what your company does in a single sentence.

Our company repairs caster segments and steel rolls for the steel industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BatesMeron Sweet Design to accomplish?

• Design a trade show booth and company swag to attract attention at trade show.

SOLUTION

How did you find BatesMeron Sweet Design?

Referral

Why did you select BatesMeron Sweet Design over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from BatesMeron Sweet Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We challenged Bates Meron to design and source a 10x10 trade show booth incorporating video, company swag, and updated branding. Key deliverables included the trade show booth, video, swag, and updated logos.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From this trade show, we gained 2-3 significant new customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bates Meron delivered everything on time. We were under a bit of a time crunch, and they hit every deadline. They were very responsive.

What was your primary form of communication with BatesMeron Sweet Design?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone on the BatesMeron Sweet Design team was very passionate and outgoing. This aligned well with our culture. Also, they hit every deadline we gave them. Very organized too.

Are there any areas for improvement or something BatesMeron Sweet Design could have done differently?

I can't think of any substantial areas for improvement.