Balensa Studio

BACKGROUND

Please describe your company and position.

I am an executive of Ruci Foods

Describe what your company does in a single sentence.

Food importers & Distributors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Balensa Studio to accomplish?

• Redesign and develop the website with a modern look, better user experience, and a visual style that matches the brand.

SOLUTION

How did you find Balensa Studio?

Referral

Why did you select Balensa Studio over others?

• Pricing fit our budget
• Referred to me

How many teammates from Balensa Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and deliver our website to upgrade to the Shopify 2.0 theme

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved user experience, clearer navigation, better mobile responsiveness, and a more professional and consistent brand presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They fully understood the requirements, provided technical advice and delivered on time. They were very flexible, friendly and supportive. Excellent customer service

What was your primary form of communication with Balensa Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their flexibility, friendliness, and timely delivery.

Are there any areas for improvement or something Balensa Studio could have done differently?

No