Axe Automation

BACKGROUND

Please describe your company and position.

I am the COO of Pet's Table

Describe what your company does in a single sentence.

Fresh dog food subscription.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Axe Automation to accomplish?

• Optimize our key operations scenario

SOLUTION

How did you find Axe Automation?

• Online Search
• Referral

Why did you select Axe Automation over others?

• High ratings
• Referred to me

How many teammates from Axe Automation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We have a Make.com scenario with clear flaws, make it in unefficient for the scale we currently have.  The deliverable was to take that scenario, audit it (ChatGPT had already done so, we knew where we needed to optimize), upgrade Shopify app's version ensuring no data was lost on that migration, and optimize the API calls that were highly unefficent.  We even provided a map to doing so. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The SOW agreed upon was: a) audit of a particular macroprocess we have already built on Make.com b) optimization of said macroprocess to make it work way better and faster We already knew the painpoints within that scenario, we shared a pre-audit with them of that to make it clear we needed something surgical and fast.  

As for results: a) the audit result was pretty much the same as ChatGPT told us was wrong on our scenario.  b) we've been working for 6 weeks, roughly, with zero to show for it... they took one scenario, split it in two, upon several follow ups and reminders, one is working at 50% the output it should, the second one is not working at all.  

I met with their dev, took planning a meeting with calendar availability two weeks later, for a dev to state the obvious.. 'there's info missing, so it's not working'; after a few hours and a meeting asking for a refund for the pre-paid credits which has a minimum purchase, even agreeing to cover the cost for a lazy audit, they 'fixed' the scenarios... only to have 25% of the expected output.  

You hire these subject matter experts for their devs to do zero QA or testing on their side, deliver poorly built logics, optimizing in ways that make the deliveries stop working... and the guy putting his name in front of everything, Ed Axe, copied in more than one email stating the delivery gaps and quality issues, is nowehre to be found, leaving you with the account exec and dev, which both are severly lacking on, well, everything.   

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They haven't delivered a working solution, at all. 

The audit was late, the proposed changes were late and incomplete, we had to repeat the same requests several times, the output is not working at all. 

What was your primary form of communication with Axe Automation?

Virtual Meeting

What did you find most impressive or unique about this company?

The zero QA done. 

Are there any areas for improvement or something Axe Automation could have done differently?

Every bit of work done, at least with us. 

The communication pacing is slow, via email, they don't do any testing at all, even having access to every bit of our stack. Axe Automation didn't listen to what we requested, nor provide executable solutions

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Stonegate Legal Services

Describe what your company does in a single sentence.

We are Paralegals that handle landlord and tenant matters throughout the province of Ontario.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Axe Automation to accomplish?

• To automate our intake process
• Save time
• Save money

SOLUTION

How did you find Axe Automation?

Online Search

Why did you select Axe Automation over others?

Youtube videos

How many teammates from Axe Automation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The purpose of hiring this company was to automate our intake process because we were doing repetitive actions over and over, which took up time which resulted in Money. This company was able to communicate with us and let us know the process and updates on what was happening.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have an automated system that saves us time and energy to do the manual work. More importantly, based on the automation, it goes through the steps that the client has to do without us being involved. This results in a saving time and money.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered what they promised, and when there were some hiccups, they were still involved with correcting things until they were done properly

What was your primary form of communication with Axe Automation?

Virtual Meeting

What did you find most impressive or unique about this company?

I would say the most important thing would be the ongoing communication and updates of our project. Also, the knowledge and expertise that they have with dealing with this kind of automation both Ed and Daniella were were important with our project

Are there any areas for improvement or something Axe Automation could have done differently?

not that I can think of at the moment.

BACKGROUND

Please describe your company and position.

I am the IT of Zoweh

Describe what your company does in a single sentence.

Produce faith-based print and digital resources for men and women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Axe Automation to accomplish?

• Automate adding individuals to particular Google Groups

SOLUTION

How did you find Axe Automation?

Online Search

Why did you select Axe Automation over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Axe Automation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In Virtuous, our nonprofit's CRM, we assign individuals to particular Groups. The leaders of each of these groups needed to be able to send emails to the group members on their own via a Google Group distribution email list. Axe helped us complete a Zapier "Zap" so that when an individual was assigned to a group in our CRM, the individual's primary email address was automatically assigned to the corresponding Google Group.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

When individuals were added to a Group in Virtuous, they were automatically added to the corresponding Google Group.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From beginning to end, the project management was top-notch. Axe delivered on time and were very attentive to our needs and answered any questions that we had along the way.

What was your primary form of communication with Axe Automation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had excellent communication and knowledge of automation tools.

Are there any areas for improvement or something Axe Automation could have done differently?

None

BACKGROUND

Please describe your company and position.

I am an executive of Web Brilliant Company, LLC

Describe what your company does in a single sentence.

Help business owners dominate their market through website and digital marketing outcomes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Axe Automation to accomplish?

• Help Automate Our Manually Processes
• Inform Us Of What Platforms Would Suit Us Best
• Provide Training On How To Setup and Manage Everything

SOLUTION

How did you find Axe Automation?

Online Search

Why did you select Axe Automation over others?

• Great culture fit
• Company values aligned

How many teammates from Axe Automation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From the outset, Axe Automation has been nothing short of phenomenal. Engaging their services marked a turning point for our business, catapulting our productivity to levels we hadn't imagined possible. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Happier clients. More attention shifted towards business growth and less worrying about workload, etc. They've gone above and beyond to ensure that the solutions provided were not just implemented, but optimized to suit our unique needs and challenges. The impact on our efficiency and output was visible almost immediately, allowing us to focus on growth and innovation rather than being bogged down by routine tasks.

The ROI from partnering with Axe Automation has been profound. Not only have we seen a significant uptick in productivity, but the ease and efficiency of our operations have also greatly improved, leading to higher employee satisfaction and a better bottom line. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nothing but 5 star service from start to finish! Their automation solutions are cutting-edge, seamlessly integrating into our existing operations and streamlining processes that were once cumbersome and time-consuming. However, what truly sets Axe Automation apart is its incredible staff. The level of service and support we've received is unparalleled. Each team member we've interacted with has been knowledgeable, responsive, and genuinely invested in our success. 

What was your primary form of communication with Axe Automation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their experience and fast turnaround times, as well as their level of support! It's rare to encounter a company that truly exceeds expectations on every front, but Axe Automation has done just that. 

In summary, if you're looking to elevate your business operations through automation, there's no better choice than Axe Automation. Their expertise, coupled with exceptional customer service, makes them a standout provider. Our experience has been beyond 5-star, and we look forward to continuing our partnership with them for years to come.

Are there any areas for improvement or something Axe Automation could have done differently?

Couldn't be more happier!

BACKGROUND

Please describe your company and position.

I am the VP of Operations of Cleverly

Describe what your company does in a single sentence.

Cleverly is a complete, done-for-you lead generation agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Axe Automation to accomplish?

• Leverage Automation with new and existing tools.
• Maximize efficiency
• Minimize expenses

SOLUTION

How did you find Axe Automation?

Referral

Why did you select Axe Automation over others?

Great value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Cleverly was spending hundreds of man hours on long yet simple mundane tasks. An area in which automation can instantly complete those tasks. The automated functions had to recognize and link the onboarding information to the correct account.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our initial onboarding process took about 24 hours, from submitting the intake form to the next step of the onboarding phase. After working with the Axe team, that task now takes only a few seconds. The automation doesn't stop there. 

They have implemented data entry workflows to provide our Account Management team with the information needed to manage over 200 accounts each. As the old saying goes, "Time is money," the Axe team has truly delivered. Previously, Cleverly was spending 50k yearly on virtual assistants to complete these tasks. 

We have saved tens of thousands, and our delivery speed has increased 10x. The last point I'd like to make is that they are the experts. Whether you are a new or well-seasoned company, you waste countless hours learning each tool in your tech stack. The Axe team removes that dawting task so you can focus energy on other important items.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I can't rave enough about how they treat each request with urgency. They are always attentive and willing to optimize when needed.

What was your primary form of communication with Axe Automation?

Email or Messaging App

What did you find most impressive or unique about this company?

What I find most impressive is that a company like Axe Automation exists!

Are there any areas for improvement or something Axe Automation could have done differently?

Having hired them for nearly a year now, I'm having difficulty thinking of areas that can improve. Their business model is straightforward with no BS. They can either create your work flow or not. There is no in-between.

BACKGROUND

Please describe your company and position.

I am the Account Manager of COVER.D LLC

Describe what your company does in a single sentence.

Property/Casualty Insurance Agency 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Axe Automation to accomplish?

• Prospective Customer Pipeline Management
• Automations to maximize efficiency in pipeline
• Dashboards to track process and KPIs

SOLUTION

How did you find Axe Automation?

Online Search

Why did you select Axe Automation over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Axe Automation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Building a functional pipeline to manage new lead activity and the process with actively quoting clients. Setting up automations to move clients along, notify agents/account managers, claculate revenue per carrier commissions, & send emails. Dashboards for reporting daily metrics and calculating revenue and different KPIs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

we are a new company so there are not easy measurables to compare to. The program has been very efficient with little error so far.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tonya was very responsive and organized. She made sure to set up regular meetings and run tests to to ensure it was working properly & would address all our needs in a timely manner, despire her busy schedule.

What was your primary form of communication with Axe Automation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The access they had to open API systems to accoplish what we were looking for. 

Are there any areas for improvement or something Axe Automation could have done differently?

cant think of any

BACKGROUND

Please describe your company and position.

I am the Real Estate of Ali@AliTheAgent

Describe what your company does in a single sentence.

real estate business and recruitment focused niche

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Axe Automation to accomplish?

• Onboarding
• Offboarding

SOLUTION

How did you find Axe Automation?

Online Search

Why did you select Axe Automation over others?

• High ratings
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped streamline the onboarding and offboarding process for the agents I recruit, making everything much smoother for me and my business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project improved the efficiency of our onboarding and offboarding process for recruited agents. Tasks that previously required multiple manual steps became more organized and streamlined, allowing us to handle agent transitions faster and with fewer errors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well and communicated clearly throughout the process. Deliverables were provided on time, and they were responsive whenever we had questions or needed clarification. They were also proactive in guiding us through the steps to ensure everything was implemented correctly.

What was your primary form of communication with Axe Automation?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most was their ability to simplify complex processes and provide clear guidance throughout the project. They were very knowledgeable and made sure everything was implemented properly.

Are there any areas for improvement or something Axe Automation could have done differently?

The overall experience was very positive. If anything, having more step-by-step documentation or short tutorial videos for some processes could make it even easier for clients to manage things independently in the future.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of an advertising and marketing company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Axe Automation?

We needed help automating our backend operations.

SOLUTION

What was the scope of their involvement?

Axe Automation helped us build an AI chatbot for our client landing pages. The chatbot captured customer information and sent it back to our clients.

What is the team composition?

We worked with one teammate from Axe Automation.

How did you come to work with Axe Automation?

We found them on X. We chose them because they had great content. The founder knew his stuff and had a great backstory for how he started the agency and his previous success.

What is the status of this engagement?

We worked together in June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Axe Automation did great work.

How did Axe Automation perform from a project management standpoint?

We communicated via emails.

BACKGROUND

Please describe your company and position.

I am the Owner of BK Accounting Group LLC

Describe what your company does in a single sentence.

Tax preparation and accounting work.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Axe Automation to accomplish?

• Automate Onboarding

SOLUTION

How did you find Axe Automation?

X.com

Why did you select Axe Automation over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing an automated system for new client to onboard for tax work. The clients needed to sign an engagement letter, fill out a questionnaire, and provide tax documents.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Decreased onboarding timeline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they made requested update to the workflow.

What was your primary form of communication with Axe Automation?

Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism stood out.

Are there any areas for improvement or something Axe Automation could have done differently?

A high level summary/walkthrough document for the automate processes setup.

BACKGROUND

Please describe your company and position.

I am the ceo of an advertising & marketing company 

Describe what your company does in a single sentence.

social media marketing agency 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Axe Automation to accomplish?

• to grow my client

SOLUTION

How did you find Axe Automation?

Online Search

Why did you select Axe Automation over others?

High ratings

How many teammates from Axe Automation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

we are a social media services provider 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

best for me

Describe their project management. Did they deliver items on time? How did they respond to your needs?

superb 

What was your primary form of communication with Axe Automation?

In-Person Meeting

What did you find most impressive or unique about this company?

best company for me

Are there any areas for improvement or something Axe Automation could have done differently?

They provided an amazing service.