Atelier Commerce is a New York lifecycle digital commerce agency for high-growth DTC and luxury brands. We design growth, retention, and CRO systems that perform as beautifully as they look, pairing senior strategic judgment with disciplined execution on Shopify, BigCommerce, and Klaviyo. Solutions tailored to suit your growth, today, tomorrow, and the future ahead.
Atelier Commerce is a New York lifecycle digital commerce agency for high-growth DTC and luxury brands. We design growth, retention, and CRO systems that perform as beautifully as they look, pairing senior strategic judgment with disciplined execution on Shopify, BigCommerce, and Klaviyo.
Most brands do not need more tools, channels, or noise. They need stronger taste, clearer structure, and the discipline to make every part of the customer journey work in concert. That is what we build: lifecycle programs that lift retention, grow customer lifetime value, and create profitable, durable momentum from first impression to lasting loyalty.
Our work spans three connected practices. Growth Marketing acquires the right customers efficiently and builds brand identities that differentiate the business. Retention Marketing turns email, SMS, and loyalty into a long-term engine for owned revenue. CRO & Experience treats the storefront as something considered at every touchpoint, because design is part of how conversion, trust, and brand value are built.
How we work is the point. We bring design, technology, merchandising, and growth into closer alignment, so the business becomes more composed, more efficient, and more valuable over time. Senior people stay close to the work. We see patterns early, make decisions clearly, and keep momentum without unnecessary layers. We build for durability, not theater.
Because modern commerce rarely needs more added to it. It needs stronger taste, clearer structure, and the discipline to make every part work in concert.
Atelier Commerce is noted for delivering high-value services at competitive pricing. Clients report strong ROI, with one achieving $4 in sales for every $1 spent on ads, indicating effective cost management and value for money.
"I've worked with several agencies over the years, and that combination is hard to find."
Sep 30, 2026
Founder & CEO, Bully Sticks Direct
Greg Claypool
Verified
eCommerce
Imlay City, Michigan
1-10 Employees
Online Review
Verified
Atelier Commerce manages paid search advertising for a natural dog chews and treats company. They build and run the client's campaigns, including a branded search campaign.
Atelier Commerce's campaigns have returned roughly $4 in tracked sales per $1 of ad spend on Microsoft Ads. The branded search campaign built by the team has returned about 25-to-1 over the past six months. They are easy to get a hold of, and they stayed ahead of what's changing in e-commerce.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & CEO of Bully Sticks Direct
Describe what your company does in a single sentence.
Bully Sticks Direct is a direct-to-consumer brand selling natural dog chews and treats online, including by subscription.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Atelier Commerce to accomplish?
Build and manage paid search campaigns that bring in new customers profitably
Protect and grow branded search so competitors couldn't pick off our customers
Keep our BigCommerce store current with the newest tools and best practices
SOLUTION
How did you find Atelier Commerce?
Referral
Why did you select Atelier Commerce over others?
High ratings
Great culture fit
How many teammates from Atelier Commerce were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Atelier Commerce managed paid search advertising for our online store. Michael and his team built and ran our campaigns, including a branded search campaign that keeps competitors from picking off customers who are searching for us by name. That campaign was built well enough that it is still running today and remains one of our most efficient sources of orders.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Atelier's campaigns returned roughly $4 in tracked sales per $1 of ad spend on Microsoft Ads, the best result of any agency that has managed the account. The branded search campaign Michael's team built has returned about 25-to-1 over the past six months, and it is the one campaign I kept running when I brought the account in-house.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Michael is easy to get ahold of, which is rare. When I had a question or needed something changed, I got a real answer quickly instead of waiting on a ticket queue. He takes the project personally and treats it like his own business is on the line, so I never had to chase him to keep things moving.
What was your primary form of communication with Atelier Commerce?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Michael stays ahead of what's changing in ecommerce. He knows the newest tools and approaches and can tell you which ones are worth using for your business and which aren't. Pair that with the fact that he takes his clients' projects personally, and you get advice from someone who is both current and invested in the result. I've worked with several agencies over the years, and that combination is hard to find.
Are there any areas for improvement or something Atelier Commerce could have done differently?
Nothing significant comes to mind. Michael was straightforward to work with and I have no complaints about how the project was handled.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design for Automotive Company
E-Commerce DevelopmentWeb DesignWeb Development
Confidential
Oct. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We've had great success with Atelier Commerce."
Sep 30, 2026
Vice President, GearStar
Ryan Steele
Verified
Automotive
Akron, Ohio
11-50 Employees
Online Review
Verified
Atelier Commerce has designed and launched a new website for an automotive company. The team is also assisting the client with SEO and AEO.
Thanks to Atelier Commerce's efforts, the client has seen an improvement in their ranking and received more orders through their site. The team is understanding and always goes above and beyond. Moreover, they deliver on time and provide great support and reporting.
BACKGROUND
Introduce your business and what you do there.
I’m the VP of Gearstar, an automotive company specializing in designing and manufacturing premium custom-built high-performance transmissions and torque converters.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Atelier Commerce?
We needed to launch a new website.
SOLUTION
What was the scope of their involvement?
Atelier Commerce has designed and launched our new website. The team is also assisting us with SEO/AEO. Atelier Commerce is responsible for all aspects of the website and is the only SEO/AEO company we use.
What is the team composition?
We’ve worked with 2–5 teammates from Atelier Commerce.
How did you come to work with Atelier Commerce?
Someone referred Atelier Commerce to me. I chose them over other options because they were a great culture fit.
What is the status of this engagement?
We started working with Atelier Commerce in October 2025, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve had great success with Atelier Commerce. Our ranking has improved, and we’ve received more orders through our site. We’ve also been impressed with the reporting that the team has done and the support they’ve given me in the meetings.
How did Atelier Commerce perform from a project management standpoint?
Atelier Commerce always delivers on time. We primarily communicate via virtual meetings.
What did you find most impressive about them?
Atelier Commerce is very understanding and always has the desire to go above and beyond for us.
Are there any areas they could improve?
I can’t think of anything for Atelier Commerce to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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2 Reviews
Our Story
Atelier Commerce is a New York lifecycle commerce agency for high-growth DTC and luxury brands. We design growth, retention, and CRO systems on Shopify, BigCommerce, and Klaviyo, built to lift customer lifetime value and owned revenue through disciplined, senior-led execution. Modern commerce rarely needs more added to it. It needs stronger taste, clearer structure, and systems built to last. Solutions that perform as beautifully as they look.
Verified means Clutch independently confirmed Atelier Commerce is a legally registered business, has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 2 verified client reviews averaging 5.0 stars.
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