Ascend Agency

BACKGROUND

Please describe your company and position.

I am the Guidance Counselor Freelancer of XCIV Guidance

Describe what your company does in a single sentence.

Through mentorship and guidance, my company assists individuals identify, prepare, and pursue employment opportunities that match their skillset and experience. Furthermore, we assist adolescents prepare goals for life after high school.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ascend Agency to accomplish?

• Marketing
• Outreach
• Consumer POI

SOLUTION

How did you find Ascend Agency?

Referral

Why did you select Ascend Agency over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Ascend Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ascend agency provided my company with a group of highly skilled and talented individuals that assisted in enhancing daily operations. Hesitant at first, I decided to seek assistance from Ascend in an effort to drive more traffic to my company and enhance my social media presence.

From day 1, Ascend took time to understand my companies mission, core values, and everyday process. Lydia was extremely amazing and collaborative throughout the entire project. Lydia's demonstrated high levels of communication and commitment. Also, her responses to requests, questions, and concerns were always delivered in a timely manner.

Throughout the duration of the project, the Ascend team provided portfolio results that highlighted strengths, weaknesses, and industry advancements. The research and data gathered from Ascend proved beneficial to my companies growth and culture. As a result, we experienced growth and 40% increase in consumer interest.

I highly recommend Ascend for any startup or existing company/organization that is seeking to expand their business model or portfolio.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

40% increase in consumer interest and 15% increase in marginal costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Lydia's ability to communicate and deliver timely responses provided me with the reassurance that my companies needs were being taken care of.

What was your primary form of communication with Ascend Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ascend Agency is dedicated to understanding the company's needs for which they provide services.

Are there any areas for improvement or something Ascend Agency could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO/Founder of an ecommerce company 

Describe what your company does in a single sentence.

company focused on e-commerce for fashion industry. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ascend Agency to accomplish?

• Promote brand

SOLUTION

How did you find Ascend Agency?

Referral

Why did you select Ascend Agency over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Ascend Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Purchased article placements in order to create established online presence 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Established desired brand awareness on Google 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ascend Agency's project management was great. The sales team was helpful with picking what was right for my needs. Lydia on the PR team was great with any questions and updates that I had along the way. 

What was your primary form of communication with Ascend Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Diversity of the staff and culture 

Are there any areas for improvement or something Ascend Agency could have done differently?

More package options 

BACKGROUND

Please describe your company and position.

I am the Freelance of an arts, entertainment & music company 

Describe what your company does in a single sentence.

Freelance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ascend Agency to accomplish?

• Public Relations

SOLUTION

How did you find Ascend Agency?

Online Search

Why did you select Ascend Agency over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Ascend Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Media Relations:

• Build and maintain relationships with journalists, editors, and influencers.
• Write and distribute press releases and media kits.
• Pitch stories and secure media coverage in relevant outlets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Volume of Coverage: The number of press releases, articles, and mentions in media outlets.
• Quality of Coverage: The prominence and tone of media mentions (e.g., front-page articles, positive vs. negative sentiment).
• Media Impressions: The estimated number of people who potentially saw the media coverage.
• Social Media Metrics: Likes, shares, comments, and follower growth on platforms like Facebook, Twitter, LinkedIn, and Instagram.
• Website Traffic: Changes in website visits, page views, and referral sources related to PR activities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team demonstrated exceptional competence throughout the engagement. They consistently delivered all items on time, adhering to the agreed-upon schedules and deadlines without compromising on quality. Their responsiveness to our needs was notably proactive; they were quick to address any concerns or adjustments we requested. The team’s ability to adapt to our evolving requirements and maintain clear communication ensured that the project ran smoothly and effectively.

What was your primary form of communication with Ascend Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

One of the most impressive aspects of this company was their seamless integration of strategic insight with hands-on execution. Their ability to deliver high-quality PR materials while consistently meeting deadlines showcased their expertise and commitment to excellence. Additionally, Lydia’s exceptional support was a standout feature. Her proactive approach, attention to detail, and responsiveness greatly enhanced the overall experience. Her dedication and skill in managing our needs were instrumental in achieving the project’s success.

Are there any areas for improvement or something Ascend Agency could have done differently?

There are no areas for improvement; Ascend Agency delivered outstanding results. Their strategic execution and timely delivery were exemplary.

BACKGROUND

Please describe your company and position.

I am the Marketing and Partnership Lead of Tandem

Describe what your company does in a single sentence.

We are new tech company (startup) looking to build our brand and secure media coverage to attract investors and customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ascend Agency to accomplish?

• Secure digital and print media placements to enhance brand visibility
• Develop Targeted Content
• Strengthen public relations efforts to build a positive brand reputation and credibility

SOLUTION

How did you find Ascend Agency?

Referral

Why did you select Ascend Agency over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from Ascend Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For our project, we are working with Ascend Agency to increase our media presence and public relations. Ascend is playing a crucial role in securing both digital and print media placements, researching and negotiating with various publications to feature our company. They provided us with comprehensive information detailing the reach and effectiveness of these placements. They also are keping us informed with schedules and viewership metrics and data. 
They also helped us develop a range of materials, including press releases and articles, ensuring that all content was strategically crafted to enhance our brand message. Their efforts are instrumental in achieving our PR and marketing goals for our tech startup.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a plan to see a significant increase in media coverage with our startup featured in major digital and print outlets, enhancing our brand visibility. This will result in increased website traffic, and social media viewership, and improved brand sentiment and awareness. Additionally, our lead generation is going to increase substantially reflecting greater interest in our offerings. 
These results are already coming to life and demonstrate the success of our PR and marketing efforts with Ascend. We are particularly grateful to Lydia for her outstanding support, her promptness, organizational skills, and professional, courteous demeanor greatly contributed to the project’s success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ascend Agency's project management was exemplary. They deliver everything on time and effectively and respond to our needs promptly throughout the project. There is always a consistent flow of communication from beginning to end. Lydia is instrumental in the success of our project. Her proactive communication, timely adjustments, and responsiveness greatly contributes to the smooth progress and success of the project. 

What was your primary form of communication with Ascend Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

As our project with Ascend Agency progresses, their collaborative culture and exceptional accessibility continue to stand out. The team remains highly responsive and engaged, consistently working closely with us to meet our objectives. Lydia’s ongoing leadership is particularly impressive. Her skills and dedication are evident in every aspect of the project. 
Her proactive approach, along with the dedicated support of her team, is ensuring that we navigate the project smoothly and successfully. The agency’s unwavering commitment to client satisfaction and seamless teamwork remain is what stands out as well. Their extensive PR industry experience and valuable connections with leading publishers are proving to be instrumental in our project’s success.

Are there any areas for improvement or something Ascend Agency could have done differently?

I honestly can't think of any just because our experience with Ascend is exceptional, especially for a small company and startup like us. 

BACKGROUND

Please describe your company and position.

I am an executive of JFC Consulting

Describe what your company does in a single sentence.

Consumer goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ascend Agency to accomplish?

• Increase brand awareness

SOLUTION

How did you find Ascend Agency?

Referral

Why did you select Ascend Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Ascend Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I worked with Ascend to establish a strong online presence around my products on highly reputable sites spending over 7 figures on highly converting content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ROI. We were able to generate millions in sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very timely, and always responsive.

What was your primary form of communication with Ascend Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Effectiveness and timeliness. 

Are there any areas for improvement or something Ascend Agency could have done differently?

I'm very satisfied with Ascend Agency's services and continue to use them today.

BACKGROUND

Please describe your company and position.

I am the Energy Specialist of Sunrun

Describe what your company does in a single sentence.

Advertise and help homeowners qualify for solar panels 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ascend Agency to accomplish?

• They did a private PR campaign for some clients of mine

SOLUTION

How did you find Ascend Agency?

Referral

Why did you select Ascend Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Ascend Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Ascend ran a private PR campaign for a number of clients of mine. 
• They got backlinks.
• They helped boost social. 
• Everything was urgent and they delivered as expected. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Time metrics were precise. 
• Budget Performance and productivity gains were definitely met. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Everything was communicated properly and efficiently. 
• The whole process was very smooth. 

What was your primary form of communication with Ascend Agency?

In-Person Meeting

What did you find most impressive or unique about this company?

In business communication is key. It facilitates the smooth operations of all business functions, enhances relationships, and drives overall success. Communication is the area where Ascend Agency was the most impressive.

Are there any areas for improvement or something Ascend Agency could have done differently?

Nothing to complain about here 

BACKGROUND

Please describe your company and position.

I am the CEO of an e-commerce company 

Describe what your company does in a single sentence.

Ecomm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ascend Agency to accomplish?

• Grow Brand Awareness

SOLUTION

How did you find Ascend Agency?

• Online Search
• Referral

Why did you select Ascend Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Ascend Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project was to:

• Penetrate a new ICP
• Expand our target audience

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Press was always delivered on time and led to great results.
• Placements were great.
• Copy was solid.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Timelines were communicated clearly and followed. 
• If there was a delay it was communicated. 

What was your primary form of communication with Ascend Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Ascend Agency's team is great and easy to work with.
• My input was listened to.
• Deliverables were always on time.

Are there any areas for improvement or something Ascend Agency could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Owner of Peach Renovations

Describe what your company does in a single sentence.

We are renovation and insurance specialists servicing all of North Georgia. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ascend Agency to accomplish?

• Establishing online credits and reputation in our local market.

SOLUTION

How did you find Ascend Agency?

Referral

Why did you select Ascend Agency over others?

High ratings

How many teammates from Ascend Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal was to recieve credited articles about our companies performance and reputation for customers to feel comfortable working with a reputable company. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Multiple customers expressing interest in our online articles. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ascend responded to our scope of work in a very quick and professional manor meeting all expected timelines. 

What was your primary form of communication with Ascend Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

The high-quality results of the finished product exceeded our expectations. They were very easy to work with and made any necessary changes immediatley. 

Are there any areas for improvement or something Ascend Agency could have done differently?

At this time we have zero recommendations for Ascend to do differntly. 

BACKGROUND

Please describe your company and position.

I am an executive of Peach

Describe what your company does in a single sentence.

Construction company specializing in residential remodeling and insurance claims

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ascend Agency to accomplish?

• Markting services

SOLUTION

How did you find Ascend Agency?

Referral

Why did you select Ascend Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Ascend Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

- Press Kit Design and Production
- Press Release Writing and Distribution
- Media List Development
- Media Outreach and Relations
- Product Review and Feature Story Placement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team provided results regarding advertising and PR services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed the project well, delivered on time, responded to the client's inquiries, and communicated via email, messaging apps, and virtual meetings.

What was your primary form of communication with Ascend Agency?

• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something Ascend Agency could have done differently?

No

BACKGROUND

Please describe your company and position.

I am an executive of Blutik

Describe what your company does in a single sentence.

PR agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ascend Agency to accomplish?

• Purchased publications

SOLUTION

How did you find Ascend Agency?

Referral

Why did you select Ascend Agency over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Ascend Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Have worked with the team for years. They were reliable, responsible, and attentive. Absolute professionals. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Speed of communication and delivery 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

100% they did 

What was your primary form of communication with Ascend Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Access they have

Are there any areas for improvement or something Ascend Agency could have done differently?

No, all good!