ARDI Express LLC

BACKGROUND

Please describe your company and position.

I am the Director of TECH2EACH LLC

Describe what your company does in a single sentence.

We supply outdoor products to the U.S. market under our own private label brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARDI Express LLC to accomplish?

We hired ARDI Express LLC to handle the full logistics process, including reliable shipping and delivery of our products from China to Amazon warehouses and other destinations across the United States.

SOLUTION

How did you find ARDI Express LLC?

Other

Why did you select ARDI Express LLC over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from ARDI Express LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ARDI Express LLC managed the complete logistics process for our shipments from China to the United States, including cargo consolidation, international transportation, customs clearance, handling of all customs duties and related payments, shipment tracking, and final delivery to Amazon FBA warehouses. Their key deliverables included reliable transit times, clear communication throughout the shipping process, and consistent on-time delivery of our products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The cooperation with ARDI Express LLC helped us maintain stable and timely deliveries from China to Amazon FBA warehouses in the U.S., improve supply chain reliability, and streamline all logistics and customs-related processes. Their support allowed us to avoid delays, maintain product availability, and efficiently scale our operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ARDI Express LLC demonstrated strong project management throughout our cooperation. They consistently delivered shipments on time, maintained clear and proactive communication, and responded quickly to any questions or operational needs. Their team was highly organized and reliable, especially in handling logistics coordination and customs-related processes.

What was your primary form of communication with ARDI Express LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about ARDI Express LLC was their ability to handle the entire logistics and customs process in a smooth and professional manner. Their responsiveness, reliability, and deep understanding of Amazon FBA shipping requirements made the cooperation especially efficient and stress-free for our business. 
What stands out most is their ability to quickly solve complex logistics challenges while maintaining transparent communication and dependable timelines. 

Are there any areas for improvement or something ARDI Express LLC could have done differently?

At this stage, we are satisfied with the cooperation and the overall quality of service provided by ARDI Express LLC. Communication, delivery timelines, and logistics support have all met our expectations.

BACKGROUND

Please describe your company and position.

I am the Head of Production & Logistic Depart,ent of an e-commerce company

Describe what your company does in a single sentence.

An e-commerce company that creates its own brands and sells them on Amazon USA.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARDI Express LLC to accomplish?

• Forwarding with customs clearance from China to the USA, Canada.

SOLUTION

How did you find ARDI Express LLC?

Online Search

Why did you select ARDI Express LLC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ARDI Express LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The full cycle of international logistics - delivery from China to the US. Includes pickup, ocean freight, customs clearance, last-mile forwarding to FBA, AWD, and delivery assistance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Delivery of goods according to the schedule
2. Timely confirmation and updates on progress
3. Support in cases and responsibility for shipped goods

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always got an answer. 
Received updates on time. 
Goods delivered on time.

What was your primary form of communication with ARDI Express LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their accountability and support in difficult cases, problem solving, not ignoring, cooperation and willingness to receive feedback and make improvements. 

Are there any areas for improvement or something ARDI Express LLC could have done differently?

Amazon Ship Truck. 

UPDATED REVIEW

This review was published on September 25, 2023.

Kateryna Zhyvotovska
Production Manager, Gift Product CompanyManufacturing

Sheridan, Wyoming

1-10

Feb 2023 - Dec 2023

Project summary
A gift product company has hired ARDI Express for delivery services. The team has been responsible for ensuring accurate and timely deliveries. The client works with a small team from ARDI Express.

Feedback summary
The client has been satisfied with the work from ARDI Express, and the team meets requirements with end-to-end support. The service provider delivers on time and supplies strong project management. The client has been impressed with ARDI Express' efficiency, attention to detail, and dedication.

BACKGROUND

Please describe your company and position.

I am the Production manager of a gift product company.

Describe what your company does in a single sentence.

We are production gift-product.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARDI Express to accomplish?

• Fast and reliable delivery.

SOLUTION

How did you find ARDI Express?

Online Search

Why did you select ARDI Express over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ARDI Express were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Since the beginning of the year, we have successfully completed more than 15 delivery and we are pleased with the results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ensuring correct destination, quantity, and delivery location with end-to-end support and timely delivery at reasonable costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am completely satisfied with the experience of receiving the items that were delivered on time and met all of my needs and expectations, even exceeding them. The delivery process went smoothly without any issues.

What was your primary form of communication with ARDI Express?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team is efficient, detail-oriented, friendly, and always willing to help. We appreciate their hard work and dedication. It feels like we are working in the same team

Are there any areas for improvement or something ARDI Express could have done differently?

I don't have any particular thoughts about this. I enjoy everything.

STAR RATINGS:
Overall rating: 5   

Quality: 5   

Cost: 5   

Schedule: 5   

Willing to refer: 5 

BACKGROUND

Introduce your business and what you do there.

I’m a manager at SP Market Connection LLC. We own the Prolisok brand, which provides home and kitchen products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARDI Express LLC to accomplish for your business?

We needed help with picking up products from our suppliers in China and shipping them to the US quickly and at an acceptable price.

SOLUTION

What was the scope of their involvement?

ARDI Express LLC picks up containers with our products from our suppliers in China, delivers them to the port, and handles all the documentation and shipping to the US. On the US side, they handle all the documentation and deliver the containers directly to our warehouse. 
ARDI Express LLC has handled the shipping process end-to-end. They’ve been fully responsible for preparing the goods for dispatch, managing all accompanying documentation, and completing customs clearance in the US.

What is the team composition?

We work with 2–5 teammates from ARDI Express LLC.

How did you come to work with ARDI Express LLC?

We found them through a referral. We chose them because their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We started working together in January 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen improvements in the cost and time of delivery and communication. We get approximately 5%–10% better rates than with our previous supplier. The speed of delivery is also acceptable; we usually don’t have delays.

How did ARDI Express LLC perform from a project management standpoint?

They always keep in touch, reply quickly, solve issues ASAP, and provide all the necessary information on time. We communicate via email and messaging apps.

What did you find most impressive about them?

Their communication is impressive.

Are there any areas they could improve?

I’m sure they’re doing their best right now.

Do you have any advice for potential customers?

The rates also depend on the world situation.

BACKGROUND

Please describe your company and position.

I am the Supply & Logistic Manager of Doodle Hog LLC

Describe what your company does in a single sentence.

Amazon trading, international delivery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ARDI Express to accomplish?

• Fast delivery
• Chip delivery
• Focus on customer needs

SOLUTION

How did you find ARDI Express?

• Online Search
• Other

Why did you select ARDI Express over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ARDI Express were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Ardi offered us the cheapest and fastest delivery of goods from China to Amazon warehouses, and I would also like to note the company's high service and customer focus

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The goods were quickly picked up from Chinese factories and delivered to the warehouses on time. We did not have to control every step.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. All goods were always delivered on time, and the company reported on the delivery process every week in the messenger

What was your primary form of communication with ARDI Express?

Email or Messaging App

What did you find most impressive or unique about this company?

They're always focused on the customer's needs.

Are there any areas for improvement or something ARDI Express could have done differently?

I don`t know)