Apzumi

BACKGROUND

Please describe your company and position.

I am the CEO of UzObi Inc

Describe what your company does in a single sentence.

Digital health tech company that focuses on your culture, values, and wishes around your healthcare journey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apzumi to accomplish?

Establish a new MBP platform for my company

SOLUTION

How did you find Apzumi?

Met at HLTH 2022

Why did you select Apzumi over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Apzumi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Apzumi created our new online platform and helped bring to life the vision we have on the flow of our company. They helped create the Back-office structure and consultation portal for our system, as well as the new digital front door.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most measurable outcome is the development of our MBP, and they have done an incredible job putting it together to fit the vision we had for our initial platform design. They've remained in constant communication throughout and are able to pivot when we need to.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Natalia on their team is phenomenal in managing the project. She was consistently in communication with us and was able to keep up with all the details.

What was your primary form of communication with Apzumi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive was how intentional they were in making sure to understand the spirit of the project and not just the specifics. The team fully believed in the work we were trying to develop, which made it so much nicer in the design phase.

Are there any areas for improvement or something Apzumi could have done differently?

They have been super accommodating and engaging. I do not have any improvement opportunities at this time.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a health tech startup, which is a patient network that collects health solutions from best treatments to best doctors. Using our platform, patients can share their experiences and we aggregate this information to share with other patients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Apzumi, and what were your goals?

We hired Apzumi as a technical partner to help us develop our technology. The company developed an apple and android application, and a web based admin panel

SOLUTION

How did you select this vendor and what were the deciding factors?

After searching high and low across Fiver, Upwork, Clutch and Google, we wanted to work with someone who has expertise on creating HIPAA-compliant apps. Apzumi really stood out. We got to look at the past projects conducted, and were impressed with the quality and complexity of their past projects. In our initial conversations, they were thorough, timely, fast with deliverables and showed how they have the technical know how to get our product out. We were between a few other companies but Apzumi from the start was committed to making our project a success, and they sure did deliver.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Apzumi created a Hybrid mobile app on both IOS and Android and a web admin panel for the administration process.

How many resources from the vendor's team worked with you, and what were their positions?

Initially COO and CEO when estimations were created. Later, the team consisted of UI/UX expert, PM and developers (flutter, frontend and backend developers).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We developed our social network, which was done exactly how we hoped for it to be created. In addition, the survey platform created. The survey platform created used a completely new technology, and the Apzumi team took it upon themselves to learn how it not only works, but also, how to implement the tool to our platform. Even if the team doesn't know how to do something initially, they will find a way, which is what I appreciate about working with Apzumi.

Describe their project management style, including communication tools and timeliness.

The team is working in an incremental way to deliver the newest version of the App. The Project Manager is helpful and transparent, explains risks if there is any obstacle faced by the team. We are communicating via Slack to solve any ongoing issues and connect for Sprint Planning and Sprint Review meetings. Whole Apzumi team is very friendly and stands up whenever there is a need to take action.

What did you find most impressive or unique about this company?

I am impressed about the partnership of Apzumi with our startup. They've been integral to our growth. The team is knowledgeable and always makes sure we're satisfied with our work. They go above and beyond their expectations. When we needed assistance explaining our technologies to programs and partners, Apzumi's team not only helped prepare for meetings but was present at them. The Apzumi team indeed went above and beyond the role of technical partner. Their dedication to our project was unmatched compared to any vendor we had previously worked with.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

This is the App which is improving the lives of patients who seek help by bringing them closer to their doctors using the e-healthcare platform. Patients can quickly schedule and perform video calls, exchange information with the doctor and keep a track of health history. I am the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Apzumi, and what were your goals?

We hired Apzumi as it’s a company experienced and specialized in healthcare, HIPAA compliant Apps. As their portfolio was impressive, we decided to start the cooperation.

SOLUTION

How did you select this vendor and what were the deciding factors?

They are very nice, competent, and able to make our app come to life just like how we envision it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The initial part was to define MVP products which we want to deliver to the market and the goal which we want to achieve in the long term. The Apzumi team built iOS and Android App, Doctors and Admin Panels. Our next step is to release the App and continuously develop the Platform to gain users number and be a well known App in the e-health sector.

How many resources from the vendor's team worked with you, and what were their positions?

At the beginning we defined the product and created estimations with Asia - COO and Lukasz - CEO. During the process of development we work closely with PM and UI/UX to meet users' expectations. The team also consists of iOS and Android developers, QA experts, Backend and Frontend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are in the testing phase right now. The app is very intuitive and user-friendly, designs are very modern and keeps the user informed about all the actions.

Describe their project management style, including communication tools and timeliness.

To keep a track of updates and changes we meet once a week (or more) to answer all the questions of the team. Also, we communicate on a daily basis on Slack. Project Manager and UI/UX expert are people with whom I am collaborating the most. They are transparent and resolve all the issues dynamically, considering impact on the app, suggesting improvements and solutions which are good for a business. The whole team is friendly and helpful also if we have a need of external meetings with developers as experts.

What did you find most impressive or unique about this company?

Experience in medical Apps is a big advantage of Apzumi for me. The team members are also very helpful and supportive with valuable insight.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the CEO and founder of EnlitenAI. EnlitenAI is a Silicon Valley based Digital Health startup that is building an AI based platform for personalized management of seizures/Epilepsy using wearables

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Apzumi?

Our goal was to make an elegant, user-friendly, elegant and intuitive design of our mobile application.

SOLUTION

How did you select this vendor?

Initial research was done online and in the network. Apzumi proved expertise in the healthcare industry and showed engagement and willingness to work on the partnership level.

Describe the project in detail and walk through the stages of the project.

First step in the project was the discovery of our goals and needs. Based on that Apzumi proposed plan for next phases. Following step was to prepare designs in cooperation between us and a UI/UX specialist from Apzumi.

The initial idea was to update the current designs to make them easier to use, but Apzumi did not stop there. They created a whole new application, that was focused on the final user. They also suggested what functions to keep and what to remove from the application to make it a full product that a user would like to use and would not get lost in the multitude of options.


How many resources from the vendor's team worked with you, and what were their positions?

COO and CEO in the initial phase of the project when estimations were provided and architecture decisions were made. Later the team consisted of UI/UX expert and a PM.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Currently the application is being tested by the first users. In fact, a clinical observation study is getting kicked off with a major US Neurology center for epileptic patients. We will receive feedback from these patients and caregivers in real-world scenarios. So far the application is working smoothly and is user friendly. We are happy about that. We are looking for further cooperation and project expansion.

How effective was the workflow between your team and theirs?

The project manager was transparent about project progress. Always willing to help and explain risks and difficulties faced by the team. Project manager and the UI/UX designer were both actively participating in product design by providing suggestions. The team atmosphere was very friendly, Apzumi treated us as partners. They were open and happy to share all insights about the project progress.

What did you find most impressive or unique about this company?

Good understanding of the industry and transparency during the project. The whole team was proactive, and the quality of work was unqualified.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

truCore is a Consumer Health Device Company and I'm the EVP here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Apzumi, and what were your goals?

We had a design of the mobile application and what we needed is a company that would help us turn the designs into a real product. We worked with Apzumi on creating the mobile applications for both platforms - iOS and Android. Additionally Apzumi suggested the format of the Admin Panel for us to manage the application.

Apzumi has played and continued to be an important role of being a crucial technical consultant, supporting us through the process of the mobile app architecture, bluetooth connection. They also played an important role in testing and defining the requirements for the devices.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was looking for an experienced development team to help me build an app that would allow the user to use a mobile phone to control the health devices that we sell. Apzumi has the expertise in medical apps with extensive knowledge related to medical and health data, and from all the options that I explored, Apzumi seemed to be the best option and I'm glad that I made that choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At first, Apzumi reviewed the designs that we sent them and they suggested on how to scope the MVP. Then they provided the steps of the development and proceeded with the development. and We were in constant communication with the PM and the team, constantly the test new iterations of the application and work very closely with their team, solving issues and re-defining priorities. Once the 1st MVP is done, Apzumi helped us release the 1st version of the application to the stores.

How many resources from the vendor's team worked with you, and what were their positions?

The management team was there for us during the initial phase of scoping and discovery. Then the team consisted mobile developers (Both for iOS and Android) a BE developer, FE developer for the admin panel a tester and a PM. When we needed to meet the launch deadline, Apzumi was there really working with us and assign additional developers to speed things up for us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The MVP version of the app has been released to the stores and has been downloaded by the first uses of our medical devices.

Describe their project management style, including communication tools and timeliness.

Apzumi's team exceeded my expectations. They’re collaborative, always there for us and great problem solvers. Their team is very professional and responsible, our team didn't need to do much other than deliver our end of the content and feedback and they did the rest.

What did you find most impressive or unique about this company?

Apzumi is a real specialist in the field of medical software. They acted like a true partner during the process. They understood our issues and were willing to adapt to our circumstances and be flexible and creative to work through challenges together!

Are there any areas for improvement or something they could have done differently?

So Far, I'm really impressed with the team and their work.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a health technologies firm headquartered in San Francisco, CA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Apzumi, and what were your goals?

We wanted a HIPAA compliant mobile application that could overcome barriers associated with physical rehabilitation. This involved a mobile application (Android) for patients and clinicians as well as a web application to manage users and clinics.

SOLUTION

How did you select this vendor and what were the deciding factors?

Apzumi reached out through LinkedIn. After meeting with them and learning about their capabilities, decided that they were the kind of company that we wanted to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of meetings to lay out exactly our goals/objectives, and the elements that were needed for the project. We provided the team with wireframes and access to our non-HIPAA compliant code. Within weeks, they had done a code inspection and provided details about how to improve the product by suggesting changes to the workflow and code. Towards the end of development, I asked to add a video conferencing features, and was provided with options and costs to do so. The app was ran through beta testing before launching and is now available on the app store.

How many resources from the vendor's team worked with you, and what were their positions?

At the very initial phase of the project Clevel (CEO, CTO, COO) of Apzumi was involved to help scope the project and suggest an initial approach.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are currently testing the app with patients and caregivers, and initial feedback is very positive. In addition, having a HIPAA compliant mobile app has been critical in reaching out to investors, who have also been impressed with the app.

Describe their project management style, including communication tools and timeliness.

Apzumi prepared detailed scope, cost and timeline before signing the contract which was very helpful to plan the project on our end. The Requirement Analysis phase was organized with a series of workshops where we discussed ideas and user flows starting from low-resolution sketches and adding details when getting closer to the final result.

Development was organized in Sprints with iterative increments delivered for our testing. SCUM framework was used to manage the delivery. We used JIRA, Confluence, SLACK and email for project management and communication.

What did you find most impressive or unique about this company?

This was my first experience developing a mobile app, and Apzumi provided me with multiple options regarding how things can be done. The suggestions helped to improve the quality and functionality of the app. They also had to do a lot of work to fix bugs in the code developed by one of my own programmers, but were very communicative about the issues and consulted with me on how to move forward.

I'm impressed with how they come up to me with problems and solutions and their level of technical skill. The project managers and technical managers were very impressive and the work was very high quality.

Are there any areas for improvement or something they could have done differently?

No. I think they did a great job and worked well given that I had never developed a mobile app before and that they had to fix a lot of bugs in the non-HIPAA app code that was developed by my own programmers.

BACKGROUND

Please describe your company and your position there.

I'm co-founder and CEO of Frontive, a digital health SaaS provider that makes it easier for patients to follow their doctor's instructions and less expensive for providers to support patient self-service at scale.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Apzumi, and what were your goals?

Our goal was to make a responsive web app to complement our Alexa skill to accomplish two objectives:

1. make it easier for surgical patients to follow complex instructions during the pre-op preparation and post-op recovery phases
2. support more meaningful patient self service, which frees up clinical staff from routine, repetitive administrative activities without sacrificing the patient experience in the process

SOLUTION

How did you select this vendor and what were the deciding factors?

Initial research was done online and within our professional networks. Three companies were invited for video calls to discuss our project, get an overview of their previous experience with similar apps, and obtain cost/time estimates. Apzumi distinguished itself in several ways, most notably: proven expertise in the healthcare industry; intelligent questions that demonstrated a deep understanding of the project's needs, and; overall responsiveness and willingness to truly partner with us on the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Stage 1 in the project was the Discovery of our goals and needs. From those conversations, Apzumi proposed a plan for the subsequent phases.

Stage 2 (Design) involved the preparation of designs in cooperation with our team and a UI/UX specialist from Apzumi. After a few iterations, Apzumi presented a development plan based on the agreed upon design.

Stage 3 (Development) was organized in bi-weekly sprints. After each sprint, we reviewed progress in joint interactive demo sessions. We provided feedback which was incorporated into the next interactions until we reached our desired MVP objectives and we satisfied with both the UI/UX and overall performance of the application.

Technologies used: React, integration with AWS Cognito, Alexa Skills and existing backend APIs

How many people from the vendor's team worked with you, and what were their positions?

Apzumi's COO and CTO participated in the initial phase of the project when estimates were provided and architecture decisions were made. In later stages, the team consisted of a UI/UX expert, Project Manager, React developer and QA specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Currently the application is live on production and the first group of patients are using it. At this point, we are collecting detailed feedback from these users to help guide the product roadmap and the next set of features/enhancements. So far, the application is working as expected and seems to be very user friendly, as the number of support inquiries has been small. We are extremely pleased with the current situation and are looking forward to further collaboration and project expansion with Apzumi.

Describe their project management style, including communication tools and timeliness.

The project manager was transparent about project progress, which is always appreciated. Their team is always willing to help during the unexpected surprises that every project encounters. Likewise, they were very clear and knowledgeable with respect to communicating risks and/or difficulties faced by developers or other specialists. The Project Manager was an active participant in product design by providing useful suggestions and solutions to issues.

Lastly, we found the Project Manager and everyone else on the team possessed a very positive, energetic attitude, which is always appreciated! Communication was done via Slack, Google Meet, and (occasionally) email, which encouraged faster turnaround than other methods we've used in the past. Detailed progress was tracked in Jira and Wrike.

What did you find most impressive or unique about this company?

Apzumi truly distinguished itself from other vendors by their understanding of the healthcare market and an appreciation for the peculiarities of healthcare content and regulations. This allowed both teams to operate on a high level without the time it often takes to bring a vendor 'up to speed' on complex topics. I

n addition, Apzumi's transparency during the project was refreshing, as was their ability to process feedback from us while also pushing back when appropriate. The entire team was very proactive and the quality of work was exceptional. Apzumi has earned our trust and we look forward to working with them going forward!

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

My name is Ram and I’m the founder and managing director of CHAI Analytics. We’re a micro startup focused on on-demand prediction powered by AI.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Apzumi?

We’re specifically focused on the healthcare space and with Apzumi, we were trying to see whether we could develop a prediction algorithm to predict emergency demand. We were exploring what was possible with the data they had available, and it was essentially a bit of a go and no go situation before we developed a viable product.

SOLUTION

What was the scope of their involvement?

Apzumi provided us with analytics and data modeling. They designed the proof of concept using Java and Angular for the frontend, and Python for the prediction algorithm development.

The output for this project was essentially a prototype prediction algorithm to test the accuracy for various scenarios and iterations of the algorithmic approach. While the platform is still in development, what we worked on was to test the logic that would drive the backend, and apply different data science techniques.

What is the team composition?

On a day-to-day basis, we had a project manager and algorithmic developer. I also had direct contact with the COO and CTO to ensure that some of the ideas were implemented by the ground team. Apart from them, there was also a client lead who was responsible for contracting and admin duties.

How did you come to work with Apzumi?

I believe I found them through LinkedIn and Clutch.

How much have you invested with them?

We spent around €8,000 EUR ($9,700 USD).

What is the status of this engagement?

From a project perspective, we worked together from March–July 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

My brief with Apzumi was to move the product forward, but also arm me with enough evidence to convince my network to invest their time and share more data with us. We wanted to move forward so it excites customers enough for them to partner with CHAI analytics.

With that in mind, the output had enough evidence for me to obtain about 3–4 strong partnership candidates in the UK. These candidates are still in contact with our company, and Apzumi’s work certainly enabled those partnerships.

How did Apzumi perform from a project management standpoint?

The project was certainly a collaborative process to get to the end result. I would do research on my end, they would do it on their end, we would share ideas and suggestions, and they will add them to the pipeline in terms of testing. We iteratively figured out what our best route forward was so their expertise and my domain knowledge married pretty well.

Moreover, we had a project manager who was extremely structured. We had weekly meetings and one point of contact managed the developers to keep the whole project well organized. I worried more about the thinking rather than holding Apzumi accountable because they clearly knew what they were doing.

They asked for my preference and we basically landed on Slack for the day-to-day, and Zoom calls on a weekly basis and for more structured catch-ups.

What did you find most impressive about them?

From the get-go, we were impressed by how Apzumi embodied the partnership model. They made me and my company feel like we were as important as the big players, and they were also willing to invest their time and effort in growing the relationship.

Even though the engagement was on a smaller scale, I didn’t feel like I was given any less time — it felt like it was a great start to a long-term relationship. They were in it for the long run rather than just for a project.

Additionally, Apzumi was comfortable working with a level of ambiguity. They balanced the commercial pressures of scoping a project accurately without putting pressure on me. I went in with my eyes open in terms of the limits of their knowledge, and they were very open and honest about what they were good at and where they had to learn.

That gap only built trust in terms of going back to the partnership, and figuring things out together.

Are there any areas they could improve?

The documentation on the back of the project was more up to me, in terms of specifying the scope a little bit better. However, from my perspective, I think it was important to ensure that there was continuity.

The process documentation should’ve been done in a way that anyone from the team can easily pick it up to move forward. This isn’t necessarily a criticism per se, but I think they could’ve improved this area a bit more.

BACKGROUND

Please describe your company and your position there.

I am the Director of a hospital and healthcare firm. We have operations in 3 continents and contracts across Europe, Asia and the Middle East.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Apzumi, and what were your goals?

We had the following challenges:

1. Radical improvement in UX/UI design needed for a healthcare audience
2. Fast-paced, agile development
3. Remote working during Covid-19 and across timezones in Asia
4. Language barriers

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a referral. They were dedicated to growing our product portfolio and delivering a high-quality end solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Full suite of development for software front-end and backend
2. Cyber Security advice, scrutiny, and development
3. Project management
4. Deliverables included iOS and Android environments

How many people from the vendor's team worked with you, and what were their positions?

There were 3 core people in the team and we had direct contact with their C-suite who was very helpful

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Highly professional team Strong commitment to transparency with hours, development timeline, and growth trajectory

Describe their project management style, including communication tools and timeliness.

Project management tools used including Slack, Very flexible to using other platforms and alternative ways of working

What did you find most impressive or unique about this company?

They never said no. When they didn't have the answer (Rarely) they found the answer fast and came with a concrete high-quality solution They always tried to be helpful and create great products. It was not just about making money but actually helping us grow

Are there any areas for improvement or something they could have done differently?

Nothing, I cannot fault them at all. We had a lovely experience with Apzumi, and we highly recommend working with them.

BACKGROUND

Introduce your business and what you do there.

I’m the communications assistant at the European Parliamentary Forum (EPF). We are a nonprofit organization and the secretary for a network of parliamentarians that work on sexual and reproductive rights.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Apzumi?

We were looking for a development company that created mobile apps. We had worked with another company before, but it wasn’t great. We decided to look for another company to create an app that allows parliamentarians to connect, share knowledge, communicate, and network.

SOLUTION

What was the scope of their involvement?

Apzumi created an iOS and Android app based on graphics that we brought from the previous company we worked with. We had a color scheme and a general layout, but the team changed it a little bit to make sure that the UX was easy to navigate. 

They created mockups and designs for all of the different features. Users can see news on the app, and there’s also a calendar with relevant events. Additionally, the app has key resources, which is just a drive with different folders where people can access resources on how COVID-19 impacts birth, for example. 

Users can also sign petitions on the app and find campaign materials. There's a list with all of the users where they can contact one another.

What is the team composition?

We worked with a project manager, a UX expert, a QA specialist, two Java developers, and two Ionic developers.

How did you come to work with Apzumi?

We found them through Clutch. We had interviews with six different companies but chose Apzumi in the end.

How much have you invested with them?

The project cost €60,000 (approximately $72,900 USD), and it was paid in stages.

What is the status of this engagement?

We worked with them from July–December 2020. They finished three weeks in advance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We launched the app in two different meetings, and during both launches, the members were excited to join the app. They thought it was helpful and that it would facilitate their parliamentary work. 

How did Apzumi perform from a project management standpoint?

It was great. They were way ahead of schedule. We had a WhatsApp group, and we also had a call every 2–3 weeks via Google Hangouts where Apzumi shared their screen and showed us what they had done in the previous week. That was helpful, and it was nice to keep track of what was going on.

They also gave us access to Confluence, which they were using for internal communication so that we could see what they were doing and make sure that it was right.

What did you find most impressive about them?

Apzumi went into a lot of detail and made an effort to understand what we do and what our aim is. For example, when they created sample petitions, campaigns, or news articles, they didn't just insert Latin script; they actually found relevant examples from the website such as World Human Rights Day. That was a very nice touch.

Our previous app development partner didn’t make an effort to learn about us and to understand our work and our mission. For example, when they created mockups, they used stock images of young models in their 20s for the user profiles. That wasn’t a very realistic portrayal of parliamentarians who are usually older. 

Are there any areas they could improve?

No, not that I can think of. The only thing that happened was that the project manager left the company, but Apzumi was very quick to communicate with us and was transparent.

They told us who the new project manager was going to be, and we were able to meet this new project manager. There was nothing they could’ve done better.

Do you have any advice for potential customers?

Make use of all the resources that Apzumi shares with you. For example, when they shared the Confluence tool with us, we didn't check every site on it. 

It's really important to check all of them and make sure you comment in the beginning because afterward, they had continued to work with that graphic that they had introduced but we wanted them to change something very small.

That made their work more complicated, which was our fault. If we had checked it before, it would have been easier for them as well.