Apples & Oranges Analytics and Marketing

BACKGROUND

Please describe your company and position.

I am the owner of Solace Organic Spa

Describe what your company does in a single sentence.

We are a boutique holistic forest spa with a private hydrotherapy circuit, massage and spa treatments, and organic skincare brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apples & Oranges Analytics and Marketing to accomplish?

• increase sales in our off season
• help maintain a functioning and updated website
• marketing stategy

SOLUTION

How did you find Apples & Oranges Analytics and Marketing?

Referral

Why did you select Apples & Oranges Analytics and Marketing over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Apples & Oranges Analytics and Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We didnt know much about the marketing process and A&O's team helped us by making a new updated website, SEO and this helped fix our initial obsticle. They have set out a clear agenda and helped us understand the process while taking time to explain the data and progress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic and sales and a faster and more functional website with great user friendly design. Helping us implement better POS software and supporting and informing us through many decisions with this process. They have provided an ongoing supportive team for us to trust with our online presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team has mostly met deadlines and has been quick and professional to respond to feedback. We at times feel that we do some of the lead with the creative aspect of the ads but we also have a clear vision of what we want for the outcome. We have been a little unsure of what expectations our role has been and how much we are to be contributing to this. They have been able to work with well our direction and deliver.

What was your primary form of communication with Apples & Oranges Analytics and Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

We really enjoy the genuine, personable connection, and the values of the company align with us. They have coached us to be able to understand their approach and we trust them with marketing our business.

Are there any areas for improvement or something Apples & Oranges Analytics and Marketing could have done differently?

We think you have already improved on this since we started working together but mainly we have felt like we have put a fair amount of time into some of the projests on our end and I dont think that was clear from the beginning. Perhaps heling us understand our time comittments from the begining would have helped our manager with this process.

BACKGROUND

Please describe your company and position.

I am the Sales & Special Projects Manager of Southern Explorations

Describe what your company does in a single sentence.

We sell custom, private adventure travel packages throughout Latin America. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apples & Oranges Analytics and Marketing to accomplish?

• Social Media Marketing
• Email Marketing
• SEO-optimized Content Creation

SOLUTION

How did you find Apples & Oranges Analytics and Marketing?

Referral

Why did you select Apples & Oranges Analytics and Marketing over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Apples & Oranges Analytics and Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Content migration from Drupal to WordPress website with SEO optimization.
• Regular social media posting on Facebook and Instagram aligned with seasonal sales objectives. 
• Twice-a-month email newsletters to 15,000+ subscribers.
• Designed and created 5 automated newsletters linked to key customer events. 
• Two SEO-optimized blog posts per month. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Social media followers increased ~10%
• Newsletter open rate doubled
• Average Google organic keyword rankings improved from 20th to 12th, with many key terms ranking in the top 5
• Meaningful increase in sales directly attributable to the monthly newsletters

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team did a great job setting and meeting deadlines and was flexible with the changes we requested.

What was your primary form of communication with Apples & Oranges Analytics and Marketing?

Email or Messaging App

What did you find most impressive or unique about this company?

Our primary contact, Maria, truly understood our brand and clientelle. She picked up on our voice and could create authoritative content with very little direction. 

Are there any areas for improvement or something Apples & Oranges Analytics and Marketing could have done differently?

We had a great work flow but could have used more regular strategic meetings to discuss new ideas.

BACKGROUND

Please describe your company and position.

I am the Engagement Manager of Fair Trade Federation

Describe what your company does in a single sentence.

We are a trade association of fair trade enterprises fully committed to equitable and sustainable trading partnerships. We strengthen and support our members in order to grow the global movement of trade that values the health of the planet, and the labor, dignity, and equality of all people.
 
 
 
 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apples & Oranges Analytics and Marketing to accomplish?

• Support FTF members in expanding and further enhancing their marketing strategies.
• Helping guide FTF members on how to prioritize their marketing strategies and understand their ROI.

SOLUTION

How did you find Apples & Oranges Analytics and Marketing?

Referral

Why did you select Apples & Oranges Analytics and Marketing over others?

• Great culture fit
• Company values aligned

How many teammates from Apples & Oranges Analytics and Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Apples and Oranges team facilitated two workshop sessions at our conference that supported small ethical businesses and fair trade enterprises. We partnered with them for their expertise and experience in working with similar businesses, as they understood the needs and priorities of our membership. The team delivered two session on funnel marketing, the first being a 101 level workshop and the second being an actionable tactics workshop to help deliver on the first session. They offered insights, data, examples, and case studies to support their information and make it accessible and actionable for attendees to walk away with tangible next steps.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Apples and Oranges team facilitated two workshop sessions at our conference that supported small ethical businesses and fair trade enterprises. We partnered with them for their expertise and experience in working with similar businesses, as they understood the needs and priorities of our membership. The team delivered two session on funnel marketing, the first being a 101 level workshop and the second being an actionable tactics workshop to help deliver on the first session. They offered insights, data, examples, and case studies to support their information and make it accessible and actionable for attendees to walk away with tangible next steps.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A&O was quick and dilligent in their responses. We did not need to overly communicate or manage the project. They were self directed and delivered more. than what was expected.

What was your primary form of communication with Apples & Oranges Analytics and Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Noor and Michael were personable and generous in their support of our collaboration. They went above and beyond to offer value to our members. Not only did they understand our members needs, they offered real case studies and tangible actions that many small businesses could benefit from without feeling stressed by the price tag.

Are there any areas for improvement or something Apples & Oranges Analytics and Marketing could have done differently?

No feedback at this time.

BACKGROUND

Please describe your company and position.

I am the Founder & Lead Instructor of Kalvian Academy

Describe what your company does in a single sentence.

OOnline small-group tutoring

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apples & Oranges Analytics and Marketing to accomplish?

• Website design
• SEO
• Google Business Profile setup

SOLUTION

How did you find Apples & Oranges Analytics and Marketing?

Referral

Why did you select Apples & Oranges Analytics and Marketing over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Apples & Oranges Analytics and Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Keyword research, SEO metadata setup, and Google indexing to improve search visibility.
Strategic content planning and SEO-optimized copy for Home, About, French Tutoring, and Contact Us pages.
Fully responsive Squarespace site design aligned with Kalvian Academy’s branding and user experience goals.
Create or optimize Google Business Profile, integrate Maps, and connect Analytics/Search Console.
Set up contact forms, CTAs, and optional newsletter/email integration.
Final site QA, basic site training or walkthrough, and post-launch support for edits or questions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website design is clean, intentional, on-brand and professional. Time will tell how effective SEO was.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered in time despite the tight timeline. They were able to respond to emails within a reasonable timeframe, and were able to accommodate needs incredibly efficiently.

What was your primary form of communication with Apples & Oranges Analytics and Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

They were able to provide everything I needed within my budget and did so with an amazing level of quality.

Are there any areas for improvement or something Apples & Oranges Analytics and Marketing could have done differently?

At times, it took several days to respond to emails and I would feel like I was waiting to proceed until I received the correct information. Communicating avavilability and reponse days/times would avoid this.

BACKGROUND

Please describe your company and position.

I am the Founder of Ignite Landscapes

Describe what your company does in a single sentence.

Ignite Landscapes is a design–build firm specializing in creating exceptional outdoor spaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apples & Oranges Analytics and Marketing to accomplish?

• Ranking my website
• Being a partner in all things marketing.
• Marketing Campaigns

SOLUTION

How did you find Apples & Oranges Analytics and Marketing?

Referral

Why did you select Apples & Oranges Analytics and Marketing over others?

• High ratings
• Company values aligned

How many teammates from Apples & Oranges Analytics and Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work & Key Deliverables
The scope of work included a complete revamp of my company website, ensuring it reflected our brand identity and provided a seamless user experience. In addition, the team supported me with targeted marketing campaigns to help expand our reach and generate new leads. They also provided SEO services, optimizing both the website and content to improve visibility, ranking, and overall online presence.

Summary of Deliverables

Fully redesigned and updated company website
Development and execution of marketing campaigns
SEO optimization for improved search performance and online visibility

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Apples & Oranges produced clear and measurable results. After the website revamp and SEO optimization, my site traffic increased noticeably, and we saw higher-quality leads coming in through our online channels. The marketing campaigns they supported led to stronger engagement across social media and email, and we experienced a boost in brand visibility within our target market. Most importantly, these efforts translated into a tangible uptick in inquiries and client conversions, directly impacting business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Apples & Oranges absolutely excelled in project management. They delivered every item on time and often went above and beyond to ensure I had what I needed at each stage. Not only was their depth of knowledge impressive, but their customer service was outstanding—they were attentive, proactive, and quick to adapt to my needs. The system they’ve put in place continues to provide great support, making the entire experience seamless and reliable.

What was your primary form of communication with Apples & Oranges Analytics and Marketing?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most to me about Apples & Oranges was their exceptional attention to detail and the quality of what they delivered. Every step of the client journey was thoughtfully planned and executed, and their service was consistently top-tier. It’s rare to find a company that blends expertise with such a seamless, client-focused experience, five stars all around.

Are there any areas for improvement or something Apples & Oranges Analytics and Marketing could have done differently?

Honestly, I don’t see any areas for improvement. Apples & Oranges should simply keep doing what they’re doing, it’s clearly working.

BACKGROUND

Please describe your company and position.

I am the Founder, Director & Therapist of Help Clinic Canada

Describe what your company does in a single sentence.

Online therapy across Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apples & Oranges Analytics and Marketing to accomplish?

• Digital Marketing

SOLUTION

How did you find Apples & Oranges Analytics and Marketing?

Referral

Why did you select Apples & Oranges Analytics and Marketing over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Apples & Oranges Analytics and Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were introduced to Apples and Oranges and they took on a trackling our digital marketing inlcuding; Website optimization, SEO, Meta and Google ads with our cross Canada organization. They collaborated with us to develeop brand awareness and targeted ads to grow certian pieces of the business. Apples and Oranges worked with us to hit our objectives. The data analytics Apples and Oranges provided helped immensely with understanding the targets and wins along the way. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased sales, increased traffic, increased engagement, increased repeat customers, increased positive reviews, increased content creation, increased SEO.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were timely, responsive, supportive and always patient and supportive. I really valued their transparent team apporach that allowed for shared undrestanding while delivering results.

What was your primary form of communication with Apples & Oranges Analytics and Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are so relatable, down-to-earth, yet skilled and knowledgeable. They value quality, kind and collaborative communication.

Are there any areas for improvement or something Apples & Oranges Analytics and Marketing could have done differently?

NO! They delvered and pivoted as needed. I truly value regular updates and support and they did all of the work well.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Dalina

Describe what your company does in a single sentence.

We bring specialty coffee and baked from scratch goods to your neighbourhood with intuitive and friendly service. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apples & Oranges Analytics and Marketing to accomplish?

• Build Loyalty
• Increase brand awareness

SOLUTION

How did you find Apples & Oranges Analytics and Marketing?

Referral

Why did you select Apples & Oranges Analytics and Marketing over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Apples & Oranges Analytics and Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached Apples and Oranges with a complex set of needs. Website optimization, building customer loyalty, SEO, Mobile ordering app optimization. Together we developed a SMS campaign, email marketing, brand awareness and targeted ads to grow certian pieces of the business. Apples and Oranges worked with our existing partners to meet with us weekly to hit our objectives. The data analytics Apples and Oranges provided helped immensely with understanding the targets and wins along the way. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Grew our customer base on the online ordering app from $1000-$6000 monthly. 

Increased customer awareness around our Catering Program, we have seen an increase in inquiries from customers that have not previously ordered

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Apples and Oranges was very adaptable to our asks and needs. Restaurants are complex with a lot of moving parts, they were in constant contact with us about promotions we were running, email campaigns were set out weekly and they were always available if we needed to pivot or add on the fly. 

What was your primary form of communication with Apples & Oranges Analytics and Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people at Apples and Oranges is what makes this company so special. You are well taken care of and listened to about business concerns and areas for focused growth. Michael and his team are always happy to adjust to your needs and present comprehensive plans to get you to your goals. Personal attention and service were an important piece for us when bringing on a marketing partner and Apples and Oranges delivered. 

Are there any areas for improvement or something Apples & Oranges Analytics and Marketing could have done differently?

Restaurants and Cafe's have very limited budgets so adding ad spend onto the retainer can be difficult to maintain. Larger businesses (4 locations or more) could better absorb this cost but for a 2 unit business its difficult to maintain. 

Building out a basic support plan with ad spend for a lower fee would help support business in this catagory but perhaps its not a good long term strategy for Apples and Oranges, it might make sense to work with larger business or businesses with more locations. 

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Noorish Foods

Describe what your company does in a single sentence.

We sell superfood cocoa and honey drink blends. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apples & Oranges Analytics and Marketing to accomplish?

• Professionalizing our online presence
• Unifying our content

SOLUTION

How did you find Apples & Oranges Analytics and Marketing?

Referral

Why did you select Apples & Oranges Analytics and Marketing over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Apples & Oranges Analytics and Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired A&O to help us revamp our website and manage a new digital marketing campaign. This included switching to a new online platform, getting a new email marketing provider, setting up an influencer campaign, ad campaign and social media content management. They have done a great job so far. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased sales, increased traffic, increased engagement, increased repeat customers, increased positive reviews, increased content creation, increased SEO

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they were timely, responsive, supportive and always patient with my slower response times to complete tasks. 

What was your primary form of communication with Apples & Oranges Analytics and Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a unique ability to adapt to your needs as they change from moment to moment. And the value for what they offer in terms of overall support and content management is impressive. They have multiple people on their team working on your project and you feel like their only priority. Whenever changes needed to be made, they were quick to address them. They are also very flexible as different months require different levels of commitment and energy and they were able to support my greater goals to get into Faire, start understanding how to build an influencer campaign and so many other things. 

Are there any areas for improvement or something Apples & Oranges Analytics and Marketing could have done differently?

I have been really pleased with their services and can't think of any ways they could improve at this point. 

BACKGROUND

Please describe your company and position.

I am the Owner of BrickShell Cases

Describe what your company does in a single sentence.

We manufacture the highest-quality display cases for LEGO® collectibles. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apples & Oranges Analytics and Marketing to accomplish?

• Increase email subscribers
• Launch VIP/rewards program on Shopify
• Rank for product-related keywords

SOLUTION

How did you find Apples & Oranges Analytics and Marketing?

Referral

Why did you select Apples & Oranges Analytics and Marketing over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Apples & Oranges Analytics and Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Increase ranking in search engines via proper SEO management and Keyword content.. 
• Increase retail revenue through marketing campaign such as email and Instagram. 
• Launch VIP/rewards program as venue to increase revenue and margin. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Gained thousands of keywords in initial months of launch. 
• Steady increase in Search Engine ranking throughout the months (for relevant keywords). 
• Several successful email campaigns.
• Gained thousands of email subscribers in initial months of launch

Describe their project management. Did they deliver items on time? How did they respond to your needs?

AxO is very reponsive at every level. They communicate regularly and ensure I alway know where projects stand. 

What was your primary form of communication with Apples & Oranges Analytics and Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It's impressive how they're always thinking outside the box and really striving to understand my niche product. 

Are there any areas for improvement or something Apples & Oranges Analytics and Marketing could have done differently?

None!

BACKGROUND

Please describe your company and position.

I am the Principal of Karen Gilchrist & Associates

Describe what your company does in a single sentence.

Communications and PR consulting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Apples & Oranges Analytics and Marketing to accomplish?

• Provide digital marketing advice and services.
• SEO review and update to client website.
• Improve organic SEO for client.

SOLUTION

How did you find Apples & Oranges Analytics and Marketing?

Online Search

Why did you select Apples & Oranges Analytics and Marketing over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Apples & Oranges Analytics and Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A&O provides digital marketing advice, and implements plans according to that strategy. They support the client in content generation of blogs and social media posts to help improve organic SEO. They also manage all digital marketing platforms (Meta, Google), develop and monitor ads, and provide data updates to us on a quarterly basis. 

They are currently engaged in a website SEO project, doing a deep dive on the website content and keywords, with the intent of improving searchability and search engine rankings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in visits to the client's service; data showing increase in website traffic and search results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always on time and responsive to our needs. They keep detailed notes and agendas, as well as weekly meetings and emails to make sure we are getting what we need.

What was your primary form of communication with Apples & Oranges Analytics and Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

This group is especially good at interpreting and explaining the complex world of digital marketing in an easily understandable way, without making us feel as though they are spinning a tale or that is it somehow a magic and secret code that only they can understand. So many digital marketers do that. Apples & Oranges Analytics and Marketing are very good at showing the data and explaining it in lay terms. 

And they are also the first to be frank about the art and science of this business - sometimes you just have to try something to find out if it will work. They are excellent at testing something with a bit of money first, bringing back the data, and working with us to make a decision about more (or less!) spending. They are flexible, personable, and reasonable - they are "real" people with a collaborative and practical approach.

Are there any areas for improvement or something Apples & Oranges Analytics and Marketing could have done differently?

no.