Angle2

BACKGROUND

Please describe your company and your position there.

I am CEO of TalentScan. We provide access to full cycle recruitment platform with millions of profiles.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Angle2?

Design of our SaaS system was outdated and absolutely non-intuitive for users. So we asked Angle2 for the usability expert evaluation, identifying critical problems, suggesting and implementing the most important changes.

What were your goals for this project?

Make our interface more intuitive and easy-to-use.

SOLUTION

How did you select this vendor?

We were told by our friend that this Agency the best for solving such type of problem in our region, so we got in touch with guys, assessed their previous experience and started to work

Describe the project in detail.

We showed all issues that we had and described our expectations. After that Angle2 did the interviews with our exist users and with new ones. After that provided us full report and after that wireframes that can fix all these issues. After we finish with wireframes we received completely new UI that makes our users happy

What was the team composition?

There were involved UX and a UI designers. Also, they are provided us with a manager who worked more like facilitator, so we had an opportunity to work with designers directly which made communication much easier and faster.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Conversion of registrated users grow up on 60%

How effective was the workflow between your team and theirs?

We’re completely satisfied by Angle2 approach and a way to manage or project. We talked to designers almost daily, they did a delivery of crucial parts of the design by video-calls. Also, I would like to stress, that these guys have never were late or skipped their promises. Absolutely reliable team!

What did you find most impressive about this company?

The transparency of workflow and creativity

Are there any areas for improvement?

Always there’s something to improve. But I can’t see any specific thing I can mention here. All was perfect :)

BACKGROUND

Please describe your company and your position there.

I'm the CEO. The company develops smart IoT products to solve everyday problems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Angle2?

We needed UX and UI for our new app, which makes Fridge Management and controls the Fridge Eye, our smart refrigerator camera.

What were your goals for this project?

To create a UI, which corresponds with the product design and consider all current and some future use cases.

SOLUTION

How did you select this vendor?

I found their profile on a freelancer platform, checked the portfolio, mad an interview and gave some test tasks.

Describe the project in detail.

We had a series of meeting and the vendor delivered incremental results considering our feedback.

What was the team composition?

UX specialists, UI designers, and QA

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We released apps for iOS and Android both based on the design provided by the vendor.

How effective was the workflow between your team and theirs?

The workflow was very effective. Our feedback was considered and very good ideas were provided.

What did you find most impressive about this company?

They maintained a professional approach and delivered very good results.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I am a Freelance UX and UI designer working for brands and companies all around the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Angle2?

I hired Angle2 to help with with a very complex project in terms of UX and UI design. Their role was to do the UI production of all template pages that were needed for the project.

What were your goals for this project?

The main goals of Angle2 was the consistency with working with web components and the styleguide. Other goal was also the speed of deliverables because we had a short timeline.

SOLUTION

How did you select this vendor?

I had some experience with them on past small projects and knew about their professionalism and efficiency. They were the perfect match for this type of task.

Describe the project in detail.

The scope was quite big (around 100 template pages for web dimension and mobile version). The styleguide of the project was already done and also all the wireframes. The vendor was responsible for using the styleguide of components very consistently and applying it to delivered wireframes. All went smoothly with very few corrections and back & forths

What was the team composition?

From the vendor side they were 2 people involved: the project manager and a UI designer. I was responsible for the design management and was mostly communicating with vendor designer directly using Invision tool.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was a great success in terms of speed, design consistency and cost efficiency.

How effective was the workflow between your team and theirs?

We used Invision for most of the workflow. Their project management skills are flawless.

What did you find most impressive about this company?

Professionalism and they care about their outputs and overall quality of the project they take on.

Are there any areas for improvement?

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BACKGROUND

Please describe your company and your position there.

I am Founder of Web Development company based in Ukraine. We take care of web development and help products to succeed and grow. We have 2 offices in major Ukrainian cities and total of 17 employees.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Angle2?

Our company website was created by ourselves in times when we were bootstaping and believed that tech company with main focus on backend can do something good enough to represent themselves online. In 2019 the level of company maturity became completely irrelevant to the website we previously had. Impressed by work done by Angle2 we started discussing a brand new look and feel of GetCode website

What were your goals for this project?

We wanted the new website to follow the principles of our work - KISS (Keep is Simple) and DRY (do not repeat yourself). Another priority was having catchy animations to make difference from most of competitor websites built with Wordpress themes

SOLUTION

How did you select this vendor?

We initiated the discussion of the project with Angle2 and immediately felt that just the redesigns can turn into creating a completely new brand. After few initial sessions of discovery phase with Angle2 it became a no-brainer that after building new website the GetCode will finally own their own brand which didn't happen before.

Describe the project in detail.

Usually helping with complex functionality with data processing we were unsure how much will we like the designs and concerned about revisions. However frequent communication and moving from mockups to the complete designs was a smooth process. After discovery phase we started our work on understanding who we are as the company and how can we implement our philosophy in website designs. We were deeply involved into every UI/UX decision made, got a feedback about our own ideas and together we were able to create something that inspires the whole team.

What was the team composition?

We contacted with Yurii and Sergiy who both participated in discussions about brand identity and UI/UX decisions. After designs were done and work was completed, we received documentation, support and guidance on implementing the designs into HTML/CSS

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Both GetCode team and client are positive about new website designs. Potential employees are able to quickly find everything relevant to the job opportunities. The case studies section which is usually the initial contact point for prospective clients instantly creates great impression about GetCode brand

How effective was the workflow between your team and theirs?

We had weekly meetings with updates from Angle2. We really liked to be involved into the process, contributing our ideas, getting tasks and homework to prepare information for the website. The delivery was in time, we never had any discussions on delays. We used Skype for communication and Redpen for the feedback on UI/UX solutions

What did you find most impressive about this company?

As businesses GetCode and Angle2 share the same vision of customer satisfaction, importance of communication and feedback that made our collaboration smooth and transparent.

Are there any areas for improvement?

There is always a room for getting better but for us the final result and customer satisfaction exceeds expectations

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a web design agency for direct to consumer brands. We essentially design, build, and manage online stores.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Angle 2?

We started working with Angle 2 when we started our company as a more general marketing company than we are now. We struggled a lot to work on our own portfolio, so I thought it would be good to bring in an outside perspective that could help us execute a cool, unique website for our own marketing purposes.

SOLUTION

What was the scope of their involvement?

Their team designed and built our website from scratch. I explained my vision to them, and they came back with a couple of different concepts that they pitched. Once we approved one, they built that out and made it into a more robust mockup before fully developing the site.

We did an initial version of the site and done made a few changes and offshoot projects over the year or so since then, including building a blog on a separate domain that integrated well with the existing aesthetic of what we had built.

What is the team composition?

We worked with 3–4 members of their team on the project.

How did you come to work with Angle 2?

I found them on Upwork originally. We had very specific criteria for the style of the site because we wanted it to be eligible for a particular web design award, but we didn’t have any folks who could execute that.

I posted on the site, and it was pretty clear as soon as Angle 2 responded that they understood what I was looking for and were able to provide the quality of work required.

How much have you invested with them?

In total, we spent around $12,000 on the work.

What is the status of this engagement?

The initial project ran from August–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any particular metrics because we didn’t really go into the project with any specific KPIs in mind. One thing I can say is that it accomplishes our main goal completely, which was to create a very memorable experience for our users that looked different from all of the competitors in our space.

Nearly 80% of new users that we interact with comment on the quality of the website, which is really unusual, and we are really pleased about it.

How did Angle 2 perform from a project management standpoint?

They were great across the board. Their communication and ability to meet deadlines were something I was a little concerned about because of a few previous experiences I have had with outsourcing companies, but Angle 2 blew all of my previous experiences out of the water. We had no issues whatsoever conveying our vision and getting on the same page with their team.

What did you find most impressive about them?

Their communication skills go a long way, but what really sets them apart is their ability to understand and interpret an idea and then grow it into something better than you could have ever come up with.

Are there any areas they could improve?

I honestly couldn’t put my finger on anything that I would like them to improve, as evidenced by the fact that I’ve gone back and hired them again multiple times since.

Do you have any advice for potential customers?

I would have no hesitation in referring them to other folks. As long as you recognize that they are a design agency and have a clear plan of attack for how to set up the technical architecture for SEO or other marketing goals on your side, I don’t think there’s anything in particular that you need to do to be successful with them.

BACKGROUND

Introduce your business and what you do there.

I’m the medical software director at Taktik / iCure Cloud. We develop software for several verticals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Angle2?

We were looking for a partner to fill internal gaps. We had several projects that required UX and UI expertise, which we didn’t have sufficient talent in-house. All of our developers who normally worked internally were also already working on existing projects. We needed to look outside to get the expertise we needed.

SOLUTION

What was the scope of their involvement?

We hired Angle2 for design services for the UX/UI and frontend. We had to develop a user interface for a medical software web application. We wanted to have a dashboard where people can interact between themselves and use the dashboard for managing team tasks. The platform exists only as a backend. Given the existing functionality, we had to develop the user experience and graphical realization from the user experience.

We had other developers working from our side, and I was managing them myself. The requirements were quite straightforward. On the frontend, we used React.

What is the team composition?

Five people were working on the project.

How did you come to work with Angle2?

I looked for the specific skillset we were requiring and for some feedback. We needed a company that had some expertise working with medical software and with an understanding of healthcare professionals as users.

I selected Angle2 because they had the necessary skills. In addition, I noticed that they had a very high-quality customer service. They reacted quite well and proactively reached out, which we found to be helpful.

What is the status of this engagement?

We started our engagement in April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Angle2 has a talented design team. They’re flexible and adaptive.

How did Angle2 perform from a project management standpoint?

I’m happy with their customer service and the way the project manager is taking care of the project.

I always have an overview of what’s been done and what’s expected to be done. Their project manager’s response time usually is less than two hours, which is also helpful to get a quick update on any questions we have if something is urgent. We’ve included them in our Jira project management system, and we’ve used some other communication tools.

What did you find most impressive about them?

Being a UX/UI agency, they managed to stay true to the core. They actually suggested the design based on the user experience without any unnecessary features. I was afraid that I would receive extra decorations, but they showed me a working dashboard. They explained the reason behind each design element. With us not having any experience before with the specific use cases, it helped a lot. I appreciated their pragmatic approach.

Are there any areas they could improve?

I was happy with what they offer. Their UX/UI team is full of professionals. I’ve asked them if they would provide more development services in the future, but they explained that they pride themselves on UX/UI. I wouldn’t say they have to change that because I do appreciate that they focus on what they do.

Do you have any advice for potential customers?

Give them access to users and give them the freedom to come up with the solution for the user experience and interface. Listen to their explanations. For us, it’s proven that their recommendations have worked.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of NeoDeck Holdings. We’re a healthcare IT company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Angle2?

We were trying to build a new patient health records system. It’ll be used by doctors in clinics when seeing patients.

SOLUTION

What was the scope of their involvement?

We gave Angle2 a set of requirements, including screens and functionalities, for what we needed. They reviewed the specifications and created a long-term plan with multiple steps. The plan was based on UX-industry standards centralized in what designs to use and how those designs would impact the product.

We work in cycles. After we provide requirements, Angle2 analyzes them and comes up with a quote. Once we approve the quote, they start the UX design. The UX work is followed by UI design, which is focused more on how the product looks. In comparison, the UX is more about how the product behaves and how functionalities should work across the entire solution.

After sending us the UI design in InVision, Angle2 puts everything in Zeplin. Then, the developers implement everything into the product, and we begin the cycle again. Their team also takes care of any fixes and changes we request.

What is the team composition?

We’re in contact with a lot of people. There are two UX designers, a lot of UI designers, a project manager, and so on.

How did you come to work with Angle2?

We were looking for design companies and found them on Upwork.

How much have you invested with them?

We’ve spent around $155,000 so far.

What is the status of this engagement?

We started working with Angle2 in February 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Angle2 has worked very hard and fast to meet all the requirements we’ve given them. It’s been a really good process. The product looks great, and the cycle method we’ve implemented is swift and efficient. In terms of quantitative feedback, we’re spending less time developing screens and modules because we have a specific design that we can now follow.

The product is going to go to market in a couple of months, and we’ll see how users react to it then. Overall, it’s been a good engagement.

What did you find most impressive about them?

Angle2 is a great team. They’re very aware of what they’re doing and how they’re doing it. What’s more, they give us insights and build the solution in a way that satisfies the UX for the users. They know what they’re doing.

BACKGROUND

Please describe your company and your position there.

Resero Network Ltd., founded in 2008, currently owns and operates a variety of video game-orientated websites. I am the Managing Director of said company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Angle2?

We hired Angle2 to redevelop the front-end of our two websites: Xboxachievements.com and PlayStationTrophies.org.

What were your goals for this project?

Our goals for this project were multi-faceted: 1. To bring the current website up to more modern standards; 2. To improve usability and functionality across the board; and 3. To add a ton more feature sets for our users to make use of.

SOLUTION

How did you select this vendor?

Angle2 were recommended to us by another development company, who specialise in back-end development, who we were working with on another project at the time. After checking out their previous work, we got in touch and the rest, as they say, is history.

Describe the project and the services they provided in detail.

The project basically involved redoing the entire front-end of our two massive console websites - massive not just in terms of traffic, but also the amount of new pages and specific pages that needed designing. Angle2 worked with us through all aspects of the process, from understanding our audience, their behaviours, to creating the actual pages, improving functionality and usability across the board. If we had edits, they made them. If we had bugs, they fixed them. In a timely fashion as well.

What was the team composition?

We worked with various different people across various different stages, from analysis people to coders to front-end designers. Thankfully we had an account manager, Kristina, who has been a delight and incredibly helpful from start to finish.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our new sites have not launched yet, due to other work we're having done to the back-end (not related to Angle2), but we imagine that the work done by Angle2 and co. will be hugely successful.

How was project management arranged and how effective was it?

Very effective. Like I said, we had our Account Manager who arranged everything, from meetings (usually over Google Hangouts), edits and queries (conversations had over Slack), presenting new designs (using InVision) and the handing over of code (via Bitbucket). No issues at all here, they were responsive and helpful at all times throughout the process.

What did you find most impressive about this company?

Probably the ease and collaborative aspect of it all. Their design work was great, obviously, that speaks for itself, but if we had stuff we wanted changing/moving/etc. based on our experience of knowing our audience, they listened and adapted, as opposed to pushing back. They would explain their reasons behind all their design choices, but at the end of the day they understood that we, as customers, ultimately had to be happy with what we were creating. It was such an easy project, one that spanned months as well, which often isn't the case with such a large and complicated project.

Are there any areas for improvement?

Honestly, no. We are incredibly happy with the work Angle2 have produced and the aftercare that they offered us to make sure we were happy with the final product. I was that happy with them that we've just hired them to redesign another one of our websites!

BACKGROUND

Please describe your company and position.

I am the CEO of Hypherdata

Describe what your company does in a single sentence.

Data marketplace for Healthcare AI

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Angle2 to accomplish?

• Build UX/UI of our platform

SOLUTION

How did you find Angle2?

Online Search

Why did you select Angle2 over others?

• High ratings
• Pricing fit our budget

How many teammates from Angle2 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Build platform wireframes 
• Build Design manual 
• Test features and adjust wireframes
• Build UI

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Wireframes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great managment: 

1. Always replying 
2. Adjusting to our needs 
3. Clear communication of deliverables and timelines 
4. Flexible

What was your primary form of communication with Angle2?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their planning, collaboration, and seniority of their work.

Are there any areas for improvement or something Angle2 could have done differently?

Nothing, it was excellent

BACKGROUND

Please describe your company and position.

I am the Chief Development Officer of (a/an) Software

Describe what your company does in a single sentence.

Weather intelligence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Angle2 to accomplish?

• UI/UX design and consulting

SOLUTION

How did you find Angle2?

Online Search

Why did you select Angle2 over others?

• High ratings
• Good value for cost

What was the size of Angle2’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Angle2 helped my company tease out a solid design from our thoughts and ideas including our internal domain knowledge. The designers @ Angle2 quickly grasped our goals and our target market. They "got it" very fast and were able to translate our knowledge and needs to a workable design with minimal back and forth. The primary deliverables included wireframes and full designs in figma along with artwork, colour palettes, fonts, and iconography.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timeliness of delivery
• Met internal goals set at the outset of the project
• Delivery within budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No issues. Communication was constant. We never had to wonder what the Angle2 team was working on or when our next meeting was going to take place. The designers consistently met their schedule objectives and provided my team with usable artifacts.

What was your primary form of communication with Angle2?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

We were impressed with the speed at which their design team understood our requirements. Their team was also able to produce deliverables quickly.