AleaIT Solutions Pvt. Ltd.

BACKGROUND

Please describe your company and your position there.

I am the owner of FloorDetective.com and have been developing this site since 2012 in order to provide necessary online resources to the floor covering industry and consumers of floor covering products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AleaIT Solutions?

Our website was created in 2012 and after a few years of use, we were in need of updating the site. Several companies were commissioned between 2014 and 2020 with substandard results. We found Alea IT in 2020 and will never use another development company again.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found this company through Upwork. After reviewing several proposals from different development companies, we selected Alea IT because we felt that there skill and pricing were appealing and met our needs.

Describe the project in detail and walk through the stages of the project.

After several zoom meetings and back and forth messaging, we decided on a theme for this project. We provided Alea IT with all the necessary content to allow development to begin. In a short period of time they were able to go live with the new website which is no small task as this is a complex site.

How many resources from the vendor's team worked with you, and what were their positions?

In total there were three or four people from Alea IT that have been performing various development functions related to the website.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The skill and development of Alea IT has resulted in a significant increase in revenue and subscriptions to the site. The feedback from users has been fantastic and new functionality that Alea IT has been able to create on the site is state of the art functionality never seen before in my industry.

How effective was the workflow between your team and theirs?

We have had constant communication with the lead director Shweta at least two or three times per week. When necessary, we do video Zoom calls. They understand how to take my words and turn them into the functionality I am looking for on my site. They are also extremely pleasant and fun to work with.

What did you find most impressive or unique about this company?

Not only are they extremely knowledgeable but they are a lot of fun to work with. They really bend over backwards to try and make me the most important person in the world.

Are there any areas for improvement or something they could have done differently?

I cannot think of anything they could have done better. I literally wake up every day with a smile on my face because web design can be stressful but Alea IT has proven to me what a fabulous web development company is capable of. Great customer service, great attention to detail, excellent pricing and a pleasure to work with.

BACKGROUND

Introduce your business and what you do there.

I was the VP of technology at a marketing firm, and I worked there for more than three years. I was responsible for turning a $12 million company into a $25 million company, and our firm was growing 100% year-over-year (YoY).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AleaIT Solutions?

Our internal software team wouldn’t be able to handle our long list of technical deliverables, so we were looking to expand offshore resources to our development environment.

SOLUTION

What was the scope of their involvement?

At the beginning of our partnership, I worked with AleaIT Solutions’ engineers. I trained them in certain processes such as our engineering methodology.

The first project that we worked on with AleaIT Solutions was a complicated UI — it was very dynamic and it required a lot of frontend and backend development skills using JavaScript. It was a real-time database-driven system that was built in AWS, and the team worked on enabling it to process millions of records a day. To do that, they built a custom control system for logic similar to a rules engine. That way, we could implement configurations in a web page and it would affect how the system operates. 

What is the team composition?

I worked with 4–5 people from AleaIT Solutions including Ashutosh (Technical Director) who served as our main point of contact and technical project manager. We also collaborated with their senior engineers, mid-level engineers, and UI designer.

How did you come to work with AleaIT Solutions?

AleaIT Solutions applied to the project we posted on Upwork. We chose them because their proposal was well written. Additionally, their understanding of our business stood out during the application process. We also liked that we could add multiple resources to our internal team because their price was very affordable. Above all, the team was flexible and honest.

How much have you invested with them?

We probably spent $250,000.

What is the status of this engagement?

Our collaboration ran from January 2019–July 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We appreciated that the team was able to learn high-level engineering very quickly. We grew our relationship over the course of years, and AleaIT Solutions brought skills that we didn’t have. More importantly, they offered affordable services. With their support, we were able to double our outputs.

How did AleaIT Solutions perform from a project management standpoint?

We added the team on our Slack, and they were comfortable working right alongside our team using our tools. They had a good project management process, and they delivered on time 90% of the time. Whenever they committed mistakes, they’d be the first to admit, apologize, and fix the situation. They would always work extra to make things right.

What did you find most impressive about them?

The most visible traits that kept us working with AleaIT Solutions were their dedication and effort. 

Are there any areas they could improve?

Sometimes some details were not communicated effectively and some project deadlines were missed. However, since they were upstanding people, they were quick to offer refunds or redevelopment of projects. They even offered to work late or work on weekends if they failed to fulfill their obligations. 

There were definitely faults from both sides for missing a deadline or two — it was bound to happen in pretty much every relationship. Despite that, AleaIT Solutions was always incredibly gracious about it. Overall, they were such amazing people, and they were willing to grow and learn with us. 

Do you have any advice for potential customers?

Involve AleaIT Solutions in your planning because they’d be able to bring some ideas to the table that would improve your services.

BACKGROUND

Please describe your company and position.

I am the Department Manager of RegulX

Describe what your company does in a single sentence.

Regulatory technology (Regtech) solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AleaIT Solutions Pvt. Ltd. to accomplish?

• Create the visual branding
• Create the website

SOLUTION

How did you find AleaIT Solutions Pvt. Ltd.?

Referral

Why did you select AleaIT Solutions Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from AleaIT Solutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Logo Design: They provided a logo along with a color palette that reflected our brand identity. 
• Maquettes: They delivered mockups or prototypes that visually represented the layout and design of the website. 
• UX Design: They created a user experience design that focused on optimizing the website's usability and accessibility. 
• WordPress Website: The team developed a fully functional website using the WordPress platform, incorporating the provided design elements and ensuring seamless navigation. 
• Integration with CRM and Mailing Solutions: They connected the website with our Customer Relationship Management (CRM) system and mailing solutions to streamline data management and communication processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Logo and Visual Branding: The delivery of our first logo and visual branding elements provided a foundation for establishing our brand identity and recognition. 
• Functional Website: The completion of a well-working website on the WordPress platform ensured our online presence was established, allowing us to showcase our products or services effectively. 
• Improved User Experience: The implementation of user experience (UX) design principles contributed to an enhanced browsing experience for website visitors, potentially leading to increased engagement and conversions. 
• Integration with CRM and Mailing Solutions: The successful integration of the website with CRM and mailing solutions streamlined our data management and communication processes, facilitating better customer relationship management and marketing campaigns. 
• Integration and Setup of Google Search Console: The integration and setup of Google Search Console provided valuable insights into our website's performance in search engine results, allowing us to optimize our online presence for improved visibility and discoverability. 
• Implementation of Google Analytics: The implementation of Google Analytics enabled comprehensive tracking and analysis of website traffic, user behavior, and engagement metrics. This data-driven approach empowered us to make informed decisions to enhance our digital marketing strategies and user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exemplary, characterized by timely delivery and effective communication. They consistently delivered items on time, ensuring that project milestones were met according to schedule. 

Additionally, they proactively communicated with us by sharing weekly progress reports and promptly addressing any queries or concerns we had. Their responsiveness and willingness to accommodate meetings to discuss our needs demonstrated their commitment to client satisfaction and their dedication to delivering high-quality results.

What was your primary form of communication with AleaIT Solutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team remarkable ability to translate our ideas into tangible results. Their capability to understand and effectively execute our vision was truly impressive .

Are there any areas for improvement or something AleaIT Solutions Pvt. Ltd. could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Manager of Porgys Productions

Describe what your company does in a single sentence.

Advertising Soundtrack & Music Compositions Mix & Mastering

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AleaIT Solutions Pvt. Ltd. to accomplish?

• Web design

SOLUTION

How did you find AleaIT Solutions Pvt. Ltd.?

• Online Search
• Other

Why did you select AleaIT Solutions Pvt. Ltd. over others?

Good value for cost

How many teammates from AleaIT Solutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The delivery of a captivating website that engages our clients effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their fluid communication, Constant and easy access to the team Their suggestions and input into the work, demonstrating a dedication to tasks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery was spot on Modified request from me required a little time extention, but their delivery was on time.

What was your primary form of communication with AleaIT Solutions Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

We appreciated the fluid interactions.

Are there any areas for improvement or something AleaIT Solutions Pvt. Ltd. could have done differently?

Not that l know of

BACKGROUND

Please describe your company and position.

I am the Director of Engineering of a software company 

Describe what your company does in a single sentence.

Restaurant point of sale systems and labor management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AleaIT Solutions Pvt. Ltd. to accomplish?

• Understand and maintain a project brought in through acquisition.

SOLUTION

How did you find AleaIT Solutions Pvt. Ltd.?

Referral

Why did you select AleaIT Solutions Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from AleaIT Solutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AleaIT was asked to onboard into an existing project, understand it, and maintain it. Prior to their involvement, there was little to no documentation for on-boarding, running, or working in this project. In terms of deliverables, we were mostly searching for staff augmentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Uptime, feature completion, and bug reduction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Given the team was mostly staff augmentation, they worked closely with the existing engineers and embedded into our process. They delivered items in a timely manner and are excellent partners when requirements aren't always 100% clear.

What was your primary form of communication with AleaIT Solutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their variety of skills and depth of expertise is really great. Ash and team have done a great job recruiting top talent.

Are there any areas for improvement or something AleaIT Solutions Pvt. Ltd. could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the CEO of Extreme Lead Program LLC

Describe what your company does in a single sentence.

Website Traffic and MLM Leads.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AleaIT Solutions Pvt. Ltd. to accomplish?

• Customize SMS Software

SOLUTION

How did you find AleaIT Solutions Pvt. Ltd.?

Online Search

Why did you select AleaIT Solutions Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

• Customize an existing SMS sending software.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were able to provide the functionality that I requested.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they did a great job in all aspects.

What was your primary form of communication with AleaIT Solutions Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

They had good communication and were able to handle any request.

Are there any areas for improvement or something AleaIT Solutions Pvt. Ltd. could have done differently?

No, everything went fine in this project.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of Traveronto

Describe what your company does in a single sentence.

Online travel agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AleaIT Solutions to accomplish?

• development and implementation

SOLUTION

How did you find AleaIT Solutions?

Online Search

Why did you select AleaIT Solutions over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from AleaIT Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

One of the best we have ever worked with, very professional and dedicated team, they take your project as of its their own business and they deliver it to you on a golden plate

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

they deliver exactly what you ask for in a very professional way

Describe their project management. Did they deliver items on time? How did they respond to your needs?

always on time and they own your project

What was your primary form of communication with AleaIT Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were a very dedicated team.

Are there any areas for improvement or something AleaIT Solutions could have done differently?

Wouldnt ask for anything more

BACKGROUND

Please describe your company and position.

I am the CEO of Puentta

Describe what your company does in a single sentence.

Our company is an EdTech company which offer various solutions for adaptive learning technologies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AleaIT Solutions to accomplish?

• Buliding a robust infrastructure for paying customers to work on
• Brainstorming ideas for development and user engagement
• Maintenance for a complex web app involving a lot of hours

SOLUTION

How did you find AleaIT Solutions?

Online Search

Why did you select AleaIT Solutions over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from AleaIT Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Data Collection and Management System: A multi-step, conditional form that collects data about each question a student practices with. 

This includes general information about the practice session (e.g., date of upload, source of the test, chapter type, and question number), specifics about the question itself (e.g., topic, subtopics, result, main and specific reasons for mistakes), and additional information not displayed to the user but critical for analysis (e.g., question’s level, positive and negative points earned). 

• Two distinct databases: a Raw Data database containing the detailed information of each question uploaded by the user, and an Aggregated Data database summarizing the raw data to cluster all the data of each Subtopic (ST) from the raw data into an aggregated format.
• Statistical Analysis and Reporting: Implementation of statistical methods to analyze collected data, with a particular focus on identifying statistically significant trends or patterns in students' mistakes. This includes the weighting of recent simulations more heavily than older ones using a linear decay function. 

Generation of various graphs and reports that offer insights into students' performance, such as simulation grades, best and worst sub-topics, concentration of mistakes by chapter, and improvement over time. These reports are designed to be highly customizable, allowing students to drill down from general views to specific topics or subtopics. 

• Recommendation Engine: A sophisticated recommendation system that uses the analyzed data to provide personalized tips and homework to students based on their performance. 

This involves grouping specific reasons for mistakes (SRs) under Specific Reason Groups (SRGs) and using these classifications to pop the right tip at the right time, either a general tip or a specific tip based on the nature of the mistakes. Integration of SRGs and tips into the statistical reports, ensuring that recommendations are precisely targeted to address the most pressing needs of each student. 

• Simulation Strategy Recommendations: Development of a simulation strategy recommendation feature that uses hard-coded conditions to offer advice on how students can improve their chances of success in the exam. This includes specific recommendations on which questions or subtopics to skip based on statistical analysis of past performance. 
• User Interface and Experience: Creation of a user-friendly interface for the multi-step form that guides students through the data entry process in an intuitive manner, including features for skipping non-mandatory questions and providing explanations via hovering text. Design and implementation of the statistical map and recommendation system in a way that enhances user engagement and facilitates easy access to personalized insights and advice. 

Overall, this project aims to provide a holistic solution for exam preparation that leverages detailed data collection and analysis to offer personalized feedback and recommendations, thereby enabling students to focus their study efforts more effectively and improve their exam performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

GPT Certainly! Here's a structured response for your question: The measurable outcomes from the project that demonstrate progress or success are as follows: 

• Fully Functioning Web App: The primary outcome of the project was the development and launch of a fully functioning web application. This app embodies the culmination of the project's objectives, including the implementation of a sophisticated data collection system, statistical analysis features, and a personalized recommendation engine. The app's functionality was rigorously tested and refined to meet the needs of its users, ensuring a seamless and effective exam preparation tool. 
• Successful Pilots with Paying Users: The project conducted three successful pilot programs with paying users. These pilots were crucial for testing the web application in real-world scenarios, gathering feedback from users, and making necessary adjustments to enhance the app's effectiveness and user experience. The successful completion of these pilots indicates the app's viability and value to its target audience. 
• Growth of Users in Each Pilot: A key indicator of the project's success is the consistent growth of users across each pilot program. Each pilot experienced a 15% growth in users, demonstrating the app's growing popularity and acceptance among its target audience. This growth rate is a significant achievement, indicating a positive reception to the app and its features, as well as an increasing demand for the specialized exam preparation assistance it provides.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management skills exhibited by the development team were exceptional, characterized by a high level of organization, clear communication, and a strong commitment to delivering quality work within established timelines. From the outset, the team implemented a structured approach to manage the project, which included regular updates and checkpoints to ensure alignment with our goals and expectations. 
Their use of project management tools and techniques facilitated a transparent and efficient workflow, allowing us to track progress in real-time and make informed decisions. One of the most impressive aspects of their work was their adherence to deadlines. Each milestone was carefully planned, and despite the inevitable challenges that arise in any complex project, they consistently delivered items on time. 
Their proactive approach in anticipating potential delays and communicating them early, along with their strategies for mitigating such issues, was highly effective in keeping the project on track. In response to our needs, the developers demonstrated a remarkable level of flexibility and dedication. They were always willing to listen and take into account our feedback, making adjustments to the project scope and priorities as needed. 
Their responsiveness to our inquiries and requests was prompt, and they went above and beyond to provide solutions that not only met but often exceeded our expectations. Their customer-centric approach made us feel valued and assured that our project was in capable hands. Overall, the developers’ project management proficiency, punctuality in delivering milestones, and their exceptional responsiveness to our needs significantly contributed to the success of our project. 
Their professional and collaborative approach made the entire development process a smooth and enjoyable experience. We are extremely satisfied with the outcome of our collaboration and would not hesitate to work with them again on future projects.

What was your primary form of communication with AleaIT Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive and unique aspect of working with was the level of communication and the genuine partnership we felt throughout the project. From the onset, they established a warm and open line of communication, making it clear that our input was not only welcomed but valued. The team made every effort to understand our vision and goals, engaging with us in meaningful conversations that fostered a sense of true collaboration. 
It was this level of interaction that made our relationship feel less like a traditional client-vendor dynamic and more like a partnership working towards a common goal. Their approach to communication was not just about keeping us informed but also about building trust and rapport. The warmth and positivity in our conversations were palpable, creating a working environment that was both productive and enjoyable.

Are there any areas for improvement or something AleaIT Solutions could have done differently?

Nothing worth mentioning.

BACKGROUND

Please describe your company and position.

I am the Founder

Describe what your company does in a single sentence.

Company is a forward-thinking entity specializing in the facilitation of cross-border e-commerce through the seamless integration of cutting-edge technologies, curated vendor partnerships, and an expansive marketplace. Our expertise is underscored by our niche in designing and orchestrating country-specific, region-to-country, and region-to-region logistics supply chains. 

This strategic focus not only underpins the smooth operation of international e-commerce endeavors but also elevates the standards of global trade, enabling businesses to transcend boundaries with ease and efficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AleaIT Solutions to accomplish?

• Enable Cross Border Ecommerce

SOLUTION

How did you find AleaIT Solutions?

Online Search

Why did you select AleaIT Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from AleaIT Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Certainly. Below is a summary of key deliverables a technology partner would provide to support the e-commerce facet of the described company: 

• E-commerce Platform Development & Customization: Creation and tailoring of a robust e-commerce platform, ensuring smooth international transactions, multi-currency handling, and localization capabilities. 
• Integration of Vendor Systems: Implementing seamless integrations with vendor systems to enable real-time product listings, inventory updates, and order management. 
• Marketplace API Integration: Connecting the e-commerce platform to global marketplaces, enabling streamlined product listing and order synchronization. 
• Cross-Border Payment Solutions: Implementing and integrating global payment gateways to facilitate easy, secure, and swift international transactions. 
• Dynamic Tax & Duty Calculation: Integration of solutions for real-time tax and duty calculations based on international shipping destinations. 
• Localization & Translation Modules: Incorporating dynamic translation and localization tools to cater to a diverse range of international customers, enhancing their shopping experience. 
• Advanced Analytics and Reporting: Delivering data-driven insights through dashboards and reporting tools to monitor international sales, customer behavior, and market trends. 
• Mobile Commerce Solutions: Development of responsive designs and mobile applications to ensure seamless shopping experiences across various devices and platforms. 
• Security & Fraud Prevention: Implementation of advanced security protocols and fraud detection systems to safeguard international transactions and protect customer data. 
• Customer Support & Chatbot Integration: Leveraging AI to integrate chatbots for round-the-clock customer assistance, facilitating inquiries, and troubleshooting for global customers. 
• Scalability & Performance Optimization: Ensuring the e-commerce platform is scalable to handle surges in traffic, especially during peak international shopping seasons, and optimizing load times for users worldwide. 
• SEO & Digital Marketing Tools: Incorporating search engine optimization strategies and tools tailored for global reach, along with integration capabilities for digital marketing campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sales & Revenue Growth: An uptick in international sales figures and revenue, demonstrating acceptance and traction in foreign markets. 
• Site Traffic & Engagement: Increase in website visits, page views, and average session durations, indicating enhanced user engagement and interest. 
• Conversion Rate: A higher percentage of visitors making purchases, showing effective user journey and sales funnel optimizations. 
• Customer Acquisition Cost (CAC): A reduction in the cost of acquiring a new customer through marketing and outreach efforts, signifying efficient marketing strategies. 
• Customer Lifetime Value (CLTV): Increase in the projected revenue a customer will generate over their lifetime, indicating effective customer retention and upsell strategies. 
• Return on Investment (ROI): Positive ROI from technology integrations, advertising campaigns, and other investments. 
• Cart Abandonment Rate: A decrease in the number of users adding products to their cart but not completing the purchase, showcasing smoother checkout processes and increased user trust. 
• Active Vendors: Growth in the number of active vendors on the platform, suggesting a positive response from the supplier community. Inventory 
• Turnover Rate: Faster turnover of inventory, indicating efficient inventory management and alignment with customer demand. 
• Customer Satisfaction & Net Promoter Score (NPS): High customer satisfaction rates and a positive NPS, reflecting quality service and product offerings. 
• Cross-sell and Upsell Rates: Increase in the percentage of transactions where customers purchase related or premium products, indicating effective product recommendation systems. 
• Order Fulfillment Accuracy: High accuracy in order fulfillment with minimal errors or returns, showcasing efficiency in logistics and operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the inception of our collaboration, they showcase a comprehensive understanding of our e-commerce needs and goals. Their project management approach was both methodical and adaptive, ensuring a harmonious fusion of structured planning with agile responsiveness. 

• Timely Deliveries: One of the standout qualities of the tech company was their unwavering commitment to timelines. Each phase, from preliminary analysis to final deployment, was meticulously scheduled and executed. We were constantly updated with progress reports, and all deliverables were handed over on or ahead of time. Their punctuality greatly contributed to the timely launch of our e-commerce platform and its subsequent modules. 
• Responsiveness to Needs: Their responsiveness was commendable. Recognizing the dynamic nature of e-commerce, the tech company was swift in adapting to any changes or modifications we sought. Whether it was a feature addition, a design tweak, or an integration requirement, they always approached our feedback with a solution-oriented mindset. Their project managers and team leads organized regular check-ins, ensuring that our feedback was incorporated and that there were no communication gaps. 
• Collaborative Tools & Communication: Leveraging state-of-the-art project management tools, they ensured seamless communication and real-time tracking. This transparency allowed us to monitor progress, allocate resources, and make strategic decisions promptly. 
• Risk Management: Their proactive risk management strategies were noteworthy. Potential challenges were identified early on, and contingency plans were put in place. This foresight ensured that our project was never derailed by unforeseen circumstances. 
• Post-Deployment Support: Beyond the project's completion, the tech company extended their support to ensure smooth operations, addressing any teething issues promptly and providing training to our internal teams.

What was your primary form of communication with AleaIT Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The tech company's project management proficiency ensured that our e-commerce venture was not only launched successfully but also optimally aligned with our vision and objectives. Their timely deliveries, coupled with their unwavering responsiveness to our needs, solidified them as invaluable partners in our journey.

Are there any areas for improvement or something AleaIT Solutions could have done differently?

1. Integration Challenges: While the tech firm exhibited proficiency in many areas, the integration of third-party tools and systems occasionally faced hiccups. A more thorough vetting process or pre-testing of these integrations might have circumvented some of these challenges, ensuring a smoother transition for all stakeholders. 
2. Scope Management: There were instances when feature requests or enhancements exceeded the initially defined scope. Clearer scope definition at the project's onset and maintaining strict adherence to it, or a more structured change request process, would have been beneficial in managing timelines and expectations. 
3. User Training: While the tech firm did provide post-deployment support, the training sessions for our internal teams could have been more comprehensive. Diving deeper into the functionalities and troubleshooting common issues would have empowered our team to handle minor challenges more independently.

BACKGROUND

Please describe your company and position.

I am the Software developer of an IT services company

Describe what your company does in a single sentence.

Every day, we help dealers, contractors, and retailers convert more prospects into purchasers. We offer timely, high-quality personalized service, enticing promotions, and competitive financing programs designed to drive sales and grow your bottom line

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AleaIT Solutions to accomplish?

• Our goal is to organize activities within one or more IT projects to attain quick project flow and quality results

SOLUTION

How did you find AleaIT Solutions?

Online Search

Why did you select AleaIT Solutions over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from AleaIT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Developed Views and Templates with Python and using Django's view controller and template language, Website interface is created. 
• Handled operations and maintenance support for AWS cloud resources which includes launching, maintaining and troubleshooting EC2 instances, S3 buckets, Virtual Private Clouds (VPC), Elastic Load Balancers (ELB) and Relational Database Services (RDS). 
• Experienced with AWS cloud platform and its features, which includes EC2, S3. 
• Used the AWS -CLI to suspend on AWS Lambda function used AWS CLI to automate backup of ephemeral data stores to S3 buckets EBS. 
• Developing the Python automated scripting using Boto3 library. 
• Worked on designing and deploying a multitude application utilizing almost all the main services of the AWS stack (like EC2, S3, Lambda and Cloud Formation) focused on high availability. fault tolerance environment. 
• Written bash and python scripts integrating Boto3 to supplement automation provided by Ansible and Terraform for tasks and scheduling lambda functions for routine AWS tasks. 
• Worked with caching using Django session for better performance of the webpage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project team fulfillment with their completed work 
• Quality deliverables are executed and completed to Our satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Django and Flask API project was delivered on time, adhering to the agreed-upon schedule and deadlines. The team demonstrated commendable responsiveness to our needs throughout the project: 

• Communication: They maintained open and proactive communication channels, promptly addressing our queries and concerns. 
• Problem-Solving: The team effectively addressed challenges and technical issues as they arose, providing timely solutions. 
• Adaptability: They showed flexibility in accommodating changes and updates to project requirements, ensuring our evolving needs were met. 
• Client Feedback: Our feedback and recommendations were actively solicited and incorporated into the project, resulting in a solution that aligned with our expectations. 

Overall, their timely delivery and responsive approach significantly contributed to the success of the project. We are satisfied with their performance and look forward to future collaborations.

What was your primary form of communication with AleaIT Solutions?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Overall, it's the combination of their professionalism, communication skills, adaptability, and genuine dedication to client satisfaction that makes this company stand out in the industry. We are genuinely impressed by their commitment to excellence.

Are there any areas for improvement or something AleaIT Solutions could have done differently?

No