Agiliway

BACKGROUND

Please describe your company and position.

I am the Client Partner & Opeations Lead of an it services company 

Describe what your company does in a single sentence.

Provide consultancy services within Service Design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agiliway to accomplish?

• Build a website

SOLUTION

How did you find Agiliway?

Referral

Why did you select Agiliway over others?

Good value for cost

How many teammates from Agiliway were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A corporate website developed based on a new design leveraging previous modules.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website was delivered in time and budget. A holistic webite consolidating all the needs the organisation have in terms of maintaining and scaling it cost effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very prompt and always helpful.

What was your primary form of communication with Agiliway?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were super helpful and talented. Fast paced and agile.

Are there any areas for improvement or something Agiliway could have done differently?

Not really

BACKGROUND

Please describe your company and position.

 I am the CEO of a hospitality & leisure company 

Describe what your company does in a single sentence.

We create digital solutions for the global hospitality industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agiliway to accomplish?

• To create a set of adaptive digital solutions for a hospitality network, including a payment integration for registered users

SOLUTION

How did you find Agiliway?

• Online Search
• Referral

Why did you select Agiliway over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Agiliway were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included building adaptive and responsive user interfaces for a hospitality system, ensuring data integration from the client’s backend framework. Agiliway was tasked with improving both new and existing designs, optimizing for user engagement and ease of navigation. This also included a payment system integration, ensuring safe and secure transactions. The team worked under tight deadlines and ensured fast and efficient  workflow. The project aimed to enhance functionality, scalability, and customer experience across the digital platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was focused on creating adaptive digital platforms for a hospitality network, enhancing the design of new and existing systems, integrating a secure payment system for registered users, and ensuring smooth, responsive functionality. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agiliway demonstrated effective project management by delivering items within tight deadlines.

What was your primary form of communication with Agiliway?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ability to adapt to evolving project requirements. They are really agile

Are there any areas for improvement or something Agiliway could have done differently?

Overall collaboration was smooth, but there's always aroom for improvement

BACKGROUND

Please describe your company and your position there.

we are an internet agency ourselves and have outsourced projects to agiliway

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agiliway, and what were your goals?

for the development of modules for an online shop (customer project)

SOLUTION

How did you select this vendor and what were the deciding factors?

the contact was made via Linkadin, I responded to a request for jobs and because of the need for external resources from developers

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was the implementation of special online shop modules based on php, Bootstrap etc. and the implementation of the design templates Actually tasks that you can do if you want to do them at all

How many people from the vendor's team worked with you, and what were their positions?

With the two project managers and the 5 developers, there were 7

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All supposedly finished outputs were incomplete or had hard coded functions, or pure fake functions

Describe their project management style, including communication tools and timeliness.

the project managers did not have the necessary experience, the developers did not care - they only generated hours the developers even booked lessons when they didn't do anything. They didn't know we were monitoring the activity

What did you find most impressive or unique about this company?

The good reviews here are certainly self-created

Are there any areas for improvement or something they could have done differently?

These are scammers who only want to bill hours The matter is also in court and here too they present fake documents.

Company Responses

The vendor responded on January 19, 2023.

Itratos has been sued for not paying invoices, which is the reason for this feedback. In 2020 Itratos failed to pay for services Agiliway provided and did not fulfill promises to pay overdue invoices, leading Agiliway had to take legal action. 

We value all of our customers and strive to provide the best service to everyone. In this case, Agiliway and Itratos successfully collaborated for 2 years. Itratos repeatedly provided new tasks and expressed its satisfaction with the work done. In August 2020, Itratos suddenly stopped paying for provision of services, but at the same time, continued to request delivery of new services. 

Later, Itratos explained non-payment as a problem of the bank and promised to pay for overdue invoices, but after half a year of repetitive follow-ups, never did. So, we had to take all the necessary legal action to recover the debt that was owed to us, and we are pleased to have won the case in court.

We understand that issues can arise in any business relationship, and we always try to resolve them in a professional, understanding and fair manner. 

The above information as well as more details, are publicly available at the website of the Unified State Register of Court Decisions:  https://reyestr.court.gov.ua/Review/103880031

BACKGROUND

Please describe your company and your position there.

One of the biggest universities in Eastern Europe with more than 20000 students. leading innovations in education sphere.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agiliway, and what were your goals?

We wanted to develop a set of smart mobile books to be used by students in their daily life. The idea was to have an app that includes text, voice and test with the possibility of switching between formats.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for software development company in Ukraine and Agiliway was on the top of the list with the price/value benefits.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of discovery meetings, involving both sides. Agreed on architecture, timing for release and all the necessary details. Agiliway provided not only professional app development services, but also actively participated in providing ideas, consulting, new product features, etc.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the team of iOS, Android, React Native developers and QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within the first half year we published several smart books on both Google Play and App Store. In addition to that we prepared good ground for future publications. The plan is to have big library joining different topics under one publisher.

Describe their project management style, including communication tools and timeliness.

The project manager was easy to communicate, always on time with positive attitude.

What did you find most impressive or unique about this company?

Their mobile app development skills were exceptional. In addition their active participation in new features development, brainstorms, new ideas helped us a lot.

Are there any areas for improvement or something they could have done differently?

Everything was done on time and within discussed budget.

BACKGROUND

Please describe your company and your position there.

Sales Content Web Application, Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agiliway, and what were your goals?

PHP/JavaScript/Typo3 software development.

SOLUTION

How did you select Agiliway and what were the deciding factors?

We have done another project with them in other company where I work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Product prototyping, design, testing. PHP/JavaScript/Typo3/Maria DB/AWS.

How many people from the vendor's team worked with you, and what were their positions?

Up to 7. Product Manager, Software Developers, DevOps, testers, web-designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

we have better rates in comparison with in house development.

Describe their project management style, including communication tools and timelines.

Agile we use G-Suite, redmine ..

What did you find most impressive or unique about this company?

They have big competence and stack. Most of all, they are good people who are responsive and responsible.

Are there any areas for improvement or something they could have done differently?

more people for Data Science

BACKGROUND

Please describe your company and your position there.

Head of Software Development CiviCRM at a nonprofit

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agiliway?

PHP Dev support for customization on CiviCRM and further customization on tools we wrote ourselves.

What were your goals for this project?

They had to be fast and reliable, the product instead was required to be maintainable and stable!

SOLUTION

How did you select this vendor?

We met on a CiviCamp in Amsterdam, there they presented their CiviMobile app and we got in contact afterwards.

Describe the project and the services they provided in detail.

Agiliways task is to support our development team by fixing bugs, developing AngularJS frontends and other tasks which are dropped into the backlog.

What was the team composition?

We are using two of their coders.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

With Agiliway we got our dev need satisfied in a really easy and uncomplicated way. They are also extremely flexible if suddenly you have a change in strategy and need to redirect the project. You can count on their curiosity to try something new, just drop your ideas on them, they will put them into code, for sure!

How was project management arranged and how effective was it?

The project management is done by us. The communication between their PM is always fruitful and goal oriented.

What did you find most impressive about this company?

The flexibility they provided is the most impressive!

Are there any areas for improvement?

Nope

BACKGROUND

Please describe your company and your position there.

I was a head engineer at MK, working on automated software solutions for avoiding speeding on roads.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agiliway?

We needed to develop an app. 

What were your goals for this project?

We wanted to send data from a vehicle to a screen where it could be displayed and monitored.

SOLUTION

How did you select this vendor?

I found them online.

Describe the project in detail.

They proposed several versions of a possible Android app. After testing, we implemented the best one.

What was the team composition?

We communicated directly with a developer. It worked very well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The program was a complete success.

How effective was the workflow between your team and theirs?

It was perfect.

What did you find most impressive about this company?

Their project management was the highlight for us.

Are there any areas for improvement?

No, not that I saw. Everything was fine.