Get results the agile way!
Agiliway is a custom software development and IT consulting company headquartered in Austin, Texas with development centers in Poland (Krakow) and Ukraine (Lviv, Chernivtsi, Ivano-Frankivsk).
By bringing together the most talented engineers, high technical expertise, and passion for technology, we create unique software solutions for our clients that change the world.
What we do:
- Custom Software Development
- Enterprise Solutions
- IT Outsourcing Consulting
- Virtual Professionals Service
- Web Development
- Mobile Development
- BI and Big Data
- Quality Assurance and Quality Control
Agiliway is ISO 27001:2013 certified company and recognized as a Microsoft Gold Partner, the highest level of partnership with Microsoft.
220+ professionals located in Eastern Europe and the US, provide our partners with a full range of software services. Agiliway is happy to have further expanded our experience. We are ready to work on new challenging projects.
If you feel like this might be yours, don’t hesitate to contact us.
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ISV and Serie A, B, C startups from atumotive, fintech, banking, insurance, healthcare industries
Developing data-driven hiring solution
How to break the status quo and reduce bias in the hiring process? Scot Sessions, CEO, and Co-Founder of Talvista discusses how his company worked with Agiliway to develop a diversity data-driven hiring solution.
About Agiliway's services: https://agiliway.com/services/
Boosting fundraising routine for Greenpeace CEE
With the help of the provided solution, Greenpeace CEE boosted their fundraising routine and made their everyday tasks more flawless and convenient. Learn about the solution Agiliway implemented for the company and how we managed to deliver quality and on-time services.
About Agiliway's services: https://agiliway.com/services/
Conversational AI self-service solution
Omilia, the leading provider of Natural Language Understanding, reached Agiliway to enhance a conversational AI self-service enterprise solution that provides seamless human-like conversational customer care. We are pleased to see that Omilia is now serving around 1 billion conversations across more than 17 countries in 30 languages and was recognized as a leader in the 2022 Gartner Magic Quadrant for Enterprise Conversational AI Platforms. In this video testimonial, Maryan Kondratyuk, Head of Omilia CIS & CEO of Omilia Ukraine, shares his experience working with Agiliway.
Developing Context-Based Knowledge Assistant
David Verhaag, Founder of Olifano, shares his experience partnering with Agiliway. Olifano is a context-based knowledge assistant that brings information, insights and learning into the flow of work.
The created solution makes it easy to create and share learning content with employees from the different size companies. By extending the development team and building MVP and ultimately enterprise solutions, Agiliway has helped Olifano in delivering complex learning activities to their clients.
Entwicklung von Prozessmanagementlösungen
Sehen Sie sich David Hahn, Geschäftsführerund Mitgründer der DevHouse, an, der seine Erfahrungen aus der Zusammenarbeit mit Agiliway teilt. DevHouse ist ein Softwareunternehmen, das innovative Technologielösungen für Unternehmen entwickelt. Während der Zusammenarbeit haben wir eine gut getestete und konzipierte Softwarelösung basierend auf den Kundenanforderungen erstellt. Durch die Unterstützung aller Phasen des Entwicklungszyklus und die Nutzung der technologischen Fortschritte haben wir der DevHouse geholfen, ihren Kunden hochwertige Dienstleistungen zu bieten.
.Net Solution for Restaurants and Food Delivery
Having a website or application that is simple and operates properly is crucial when it comes to customer service. Especially if we talk about restaurants and food delivery services. When the client contacted Agiliway, they were looking for a team of engineers that will help them rebuild their platform and make it scalable and flexible. However, our team also introduced changes to the platform that exceeded the client’s expectations.
In the early stages of the project, the Agiliway team had two major tasks: improve the client’s website and advance their system to automate as many services as possible.
To make the system scalable and flexible, Agiliway engineers had to reconstruct the system bearing in mind that it has microservice architecture and over fifteen different components.
The Agiliway development team not only fixed the existing issues in the client’s system but also managed to automate the configurations of the delivery schedule, etc. Now all their data is stored and processed through the unified system instead of parsing data from different cloud services, Excel documents, etc.
Web and Mobile App Development for Telemedicine
The project is a big step forward in digital healthcare technologies as it allows for reducing time spent on clinical visits. The platform is focused on the definition of a patient’s health status, illnesses, and other health deviations through video sessions. With the help of machine learning, patients can track their condition and double-check results by an online doctor for more accuracy as well.
Building Web e-Learning App
The e-Learning platform developed for our US client was focused on the educational staff as well as the students. As the end-product, the client got a completely functional Education Management System (EMS), which allowed producing, managing, storing of educational data; analyzing and reporting educational information including schools, students, teachers, and staff. Multifunctionality, and scalability but the simplicity of the platform serves to the fact that currently the application has been widely used internationally.
Advancing the e-Learning Platform Architecture
The e-Learning platform for enterprise staff and customers aim at creating the best and most comfortable learning environment with the most suitable materials that meet the specific needs of an individual. Custom-designed educational or informational courses are based on the immense scope of material and resources as well as are compiled into exclusive programs to broaden the horizons and help grow as professionals. Besides, companies can add their training materials to the platform and start using it immediately.
Travel Agency Web Application Development
Creating a web application for the Ukrainian company entailed a huge ambition to win over the tourism market. The service comprises an advanced search, a user-friendly and intuitive interface with a vast number of options like making recommendations based on previous trips and locations, responsive system that immediately provides all the required information upon the user’s request.
GPS Tracking System
GPS tracking solutions for vehicle fleet management is a mobile innovative system, with immediate access to the system and a convenient dashboard. It has the possibility to watch the movement of a vehicle in real-time, create the routes and analysis a lot of data. The company grew the number of its partners and receives particularly positive feedback on the performance and functionality of the GPS tracking system.
Data Mining Complex Solution for Fintech Industry
Owning a flexible, high-performing, scalable, and secure platform developed by Agiliway, the FinTech company has firmly established on the market and demonstrates a sustainable growth of its revenues. The developed BI data mining solution is successfully employed by many financial institutions to assess the effectiveness of their employees and calculate ROI for their sources of information.
Multi-Platform Clojure Solution
This multi-platform, multi-app solution for enabling the end-users easy and fast communication with the medical provider’s network, pays for services, visualize the reports on expenditures, etc. The product is aiming to change the system of healthcare for patients, providers, and employers by delivering a clear and affordable healthcare experience for patients, efficiently optimized financial operations, and eliminating the need for outsourced collections, reducing health insurance costs and unpredictability for Employers.
E-Learning Solution for Healthcare Association
Developing a new e-Learning platform allowed the healthcare association to attract more members and provide them with the opportunity to improve their qualifications. Members could register for courses online or pay for the yearly membership, which could be done with one click of the mouse. The given e-Learning solution allowed them to improve expertise based on their professional ambitions and maintain better health care practices.
CiviMobile - a Native Mobile App for CiviCRM
CiviMobile is a native application that allows CiviCRM users to leverage the combined benefits of the software and their smartphones.
CiviMobile includes the following features:
- Security - CiviMobile has a user identification system that allows a secure connection between your device and a CiviCRM system;
- Graphical Calendar - stay on top of your schedule with CiviCalendar, which will display all of your events, activities and cases in a user-friendly format;
- Profiles - the mobile app for CiviCRM will allow you to view the profiles of individual members and branch organizations;
- Search - no more notes or typing phone numbers from a PC screen – with CiviMobile, a comprehensive contact book is already on your device;
- Events & Maps - CiviMobile app allows you viewing all of the organisational events and subscribing for the one you want to attend;
- Activities - with CiviMobile, you can view your activities and details on them, as well as see what other members are engaged in them;
- Cases - you can view the cases you work on and access detailed information on them immediately during the fieldwork;
- Working Offline - CiviMobile allows all the mentioned features regardless internet access availability
E-commerce Solution for Software Distributor
The goal was to build new e-commerce platform which would allow the joined company automating the IT products distribution among both distributors and end users.
The most critical about the platform was its implementation within a very short period as a joining company had to support the increased clientele.
After analyzing all the criteria and client needs Agiliway suggested to proceed with Magento as the most suitable option. We also continued using Magento 1.9, since the new Magento 2 does not support many modules, which might impact the project schedule.
The project was implemented within 8 weeks including the design and testing stages. The offered solution met all client’s requirements concerning the security, speed of processing, internationalization, and complex products support. During the project implementation, Agiliway has also developed a set of custom modules to support the “renewable” products.
TYPO3 CMS for All IT-Market Platform
Our client is an Austrian IT start-up established by an expert in enterprise software field who has been one of the first starting official distribution of enterprise software licenses across CIS territories.
Since the number of IT solutions and vendors is extremely growing up, the new start-up is going to help end users to process this information, evaluate multiple options from different suppliers and be able to select the IT solution which will provide the best return on investment.
After analyzing all the criteria and business logic of the project, TYPO3 CMS was selected as the most appropriate platform which belongs to the 10 most secure CMS in the world and, moreover, it is popular in Austria. TYPO3 completely meets the aforementioned requirements, since it provides flexible content management, has good modularity and diversity, is well-supported, and there are several thousand extensions that can be quickly and easily installed.
Platform developed by Agiliway is going to help our client to become a worthy competitor to already existing distributors of IT solutions on EU and CIS markets, grow the number of partners and provide effective tool for an end user to select potential IT solutions by modeling and comparing ROI which is the only platform of the kind in the world.
Project with Bloorgroup
“I have worked with developers from all over the world, with varying degrees of success. Agiliway has truly excelled. Their developers are solid, and they are very candid about how long projects will take. They are timely and otherwise easy to work with. We have also been very impressed with the account management and leadership provided by Bohdan.” - Eric Kavanagh, CEO of The Bloor Group.
Project with Wisdom Together
Agiliway designed and developed a CRM system for a nonprofit organization. Our development team strategized and conducted interviews for the system as well as supplying developers.
“Agiliway successfully developed and integrated the solutions. Their mentality and project management were always effective. The team met all deadlines and was extremely professional throughout the process. The project management was always compliant with deadlines.” - Alfred Tolle, Executive Board at Wisdom Together.
Project with EWC Consulting
“The communication was excellent, and the work was completed to schedule and to a very high standard. We will definitely be using them again and would have no hesitation in recommending their service.” - Paul Engwell, Director at EWC Consulting.
Project with Olifano
The idea of the project was to create a tool that would help to find all the necessary content in a matter of a few clicks. The tool that would come in handy to businesses that deal with large volumes of data and information and don’t want to waste one-fifth of an employee’s time on online searches.
So, the Agiliway team had to start from square one and create the most advanced content management tool to satisfy the paramount needs of specialists worldwide.
“Because of Agilway’s work, the product has been successfully brought to the market. Their technical and non-technical advice was significantly beneficial to the firm. Their communication and coordination stood out, exceeding all expectations. From scoping and building our proof of concept through the development and support of our production SaaS application, the team at Agiliway has been a true business partner to Olifano. Agiliway is the foundation of the success of our business.” - David Verhaag, Founder of Olifano.
Project with Havas Germany
The new TYPO3 e-commerce solution replaced the previous clumsy catalog which allowed the company to maximize productivity and efficiency, as well as increase service quality and sales. The success was reached out due to a thorough analysis of the existing issues and their fixing by utilizing the most suitable tech stack.
During the development process, we integrated a new catalog and e-commerce functionality into the existing TYPO3 site to transform the operating capacity of the website, therefore, making it work faster and more efficiently. Implementation of data synchronization between external ERP and the TYPO3 system ensures full automation of all data-related processes and saves time on the support.
Along with the website menu redesign, updates to the mobile version were introduced. This entailed an SEO audit to be performed to exclude any possible malfunctions after the changes were made.
Complex localization allows users to choose or automatically detect their country and language out of a large scope of options available in the system.
“My organization involves Agiliway’s specialists when we have to extend our software development capacity or need new technologies. We like the quality of the service provided and flexible cooperation model proposed by Agiliway which allows us to cover our software development needs with the right skills almost immediately. As of now, we have been working with Agiliway for over a year and plan to extend this cooperation further.” - Taras Vasilkevic, Head of Development
Havas Düsseldorf, Germany.
Regulation Adoption System for a Healthcare
One of our clients, a large healthcare provider with over 100,000 medical workers and treating almost 10 million patients annually, contacted Agiliway to develop a technological solution that would allow the implementation of a cooperative decision-making process in the organization. The business idea of the project was to allow the employees working in its acute care hospitals, outpatient centers, and prevention clinics to offer and vote for suggestions concerning the improvement of the material base.
Many stages of regulation revisions and approvals, complex logic of access and voting rights, and elevated demands for security made the development of such technology a task few could handle.
As a result, Agiliway has leveraged its experience in business processes automation and developed a comprehensive TYPO3 system for suggesting, revising, and voting for regulations to be used in a large network of hospital facilities. The system has strict access rules and well-though features that allow implementation complex logic of regulation adoption that includes:
- Elaborate access management in each separate case;
- Multiple user roles and conditions define who can perform them;
- Several types of regulations vary in scope;
- Complex conditions determine the change of regulation status;
- Version control allows the system to distinguish between various variants of one document.
The system ensures the adopted decisions are deeply considered and supported by the majority of stakeholders. This allows the hospital operator to effectively respond to the needs while making only well-grounded investments.
Project with Omilia
“We were looking for an outsourcing partner in Europe which would decrease our costs, provide skills for NLU development and assure quick team shaping for our needs which are crucial for young and growing businesses like Omilia. Agiliway has assembled and managed for us developers in Ukraine as well as in another CIS country. The team demonstrates high expertise in engineering and delivers high-quality services. Additionally, I would like to admit deep understanding of software development processes and client needs by Agiliway’s management making our cooperation easy and trustful.” - Ioannis Nikolaidis, CCO Omilia, Greece.
Cloud-Based Solution for Aviation Industry
The client reached out to Agiliway seeking assistance in releasing the software for the aviation industry to ease the overall process management and maintenance for organizations involved in aircraft lease, cargo air deliveries, passenger transportation, and more. As of today, this is a unique solution that incorporates all the aspects of private air transfers regardless of their purpose. This is multisystem that covers everything: the technical, legal, and financial sides including documentation, accounting, loading/unloading of the aircraft, inspections, etc.
The main goal was to complete a checkup of the existing system, analyze the bugs which led to overall malfunction, conduct unit testing to ensure the immaculate system condition and avoid further downfall and prepare the system for release. Additionally, our clients were looking for a reliable partner that would not only improve the system they have already had but also expected to receive some custom solutions for their customers and partners based on the specific requirements of the last.
We are proud to have helped our clients to have a timely release of their products and bring value to their organization.
Scala-Based Solution for Event Management Industry
The event management industry is rapidly growing. In 2019 the industry size was valued at $1,135.4. The experts expect that these numbers will increase to $1,552.9 billion by 2028. That is why it is important to keep up to date with the new technologies.
Some time ago one of our clients reached out to Agiliway to re-start the development process for the project that would be of great assistance to everyone interested in different events. Be that a concert, a festival, or a sporting event, they are all in one place. Although Agiliway didn’t develop the project from scratch, the process didn’t get easier. Since the system was built utilizing several technologies, it required multiple updates of Scala, React, Ruby as well the use of AWS as all the data was stored on clouds.
We offered a few solutions to make the user experience as comfortable as it could only be by enhancing the existing iOS and Android versions of the application.
The overall functionality of the iOS and Android application versions was enhanced to be compatible with all the in-app activities including payments and interaction between users and event managers.
The application has a lot to offer to those who tend to attend different events and want to keep up with the most recent updates. Moreover, it allows a lot of benefits to its users including special offers and discounts on purchasing merch items, tickets, etc., as well as a possibility to participate in exciting activities and enjoy the time while using the app.
EdTech Solution for Corporate Training
Our client is one of the leading educational platforms utilized primarily by companies and organizations, sometimes schools and universities, to build custom training programs, questionnaires, quizzes, etc. The solution focuses on creating content for internal training and conducting research within organizations.
The main goal of the project is to create custom training programs, quizzes, questionnaires, general information regarding corporate activities, and so on. Therefore, the major tasks included advancing and supporting all the components of the solution so that it can be easily updated and modified to meet the needs of all the parties. The platform consists of the client portal, web application, and Android and iOS mobile applications.
Advancing CRM functionality for NGO managing
Creating a complex environment for daily operations inside the organizations is as crucial as dealing with external ones. Nurturing a comfortable space where all the requests are covered, monitored, and managed is the key to optimizing organizational work processes.
Opting for improvement of the existing CiviCRM functionality allowed our client to simplify the project management process and keep in constant touch with their staff. Moreover, changes introduced to the payment system operations simplified membership conditions for the contributors of the NGO.
Scaling Behavioral Healthcare Through AI Solution
Learn how Agiliway helped in scaling behavioral healthcare through AI-powered, asynchronous video assessments. In the video Loren Larsen, CEO and Co-Founder at Videra Health shares his experience in working with the Agiliway team to create a remote patient monitoring platform that digitizes traditional clinical examinations.
Reviews
the project
Web & Mobile App Dev for Digital Health Care Software Co
"We’re pleased with their work."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
Our organization is a digital healthcare technology company, and I’m the CEO.
What challenge were you trying to address with Agiliway?
We hired them to provide software development services.
What was the scope of their involvement?
We’re building a telehealth platform with Agiliway. The team helped us build our web app, as well as our mobile app for both iOS and Android. We provided them with mockups and wireframes.
The platform is for hospitals and doctors, who can use it to track their patients. They have a provider portal, on our web app, where they can create a series of check-ins, screening surveys, things of that sort. Then, they assign them to their patients, and our platform automatically begins tracking their patients for them.
What is the team composition?
Right now, we’re working with three developers and a project manager.
How did you come to work with Agiliway?
My partners had used Agiliway in a previous business, and were pleased with the results they delivered.
How much have you invested with them?
We’ve invested about $500,000.
What is the status of this engagement?
We’ve been working together since February 2019.
What evidence can you share that demonstrates the impact of the engagement?
We track software development by stories, and we measure their performance through how many stories they can get through in a given month. We’ve gotten good feedback on the app. We’re pleased with their work.
How did Agiliway perform from a project management standpoint?
Their project management is excellent. We use Clubhouse and Slack.
What did you find most impressive about them?
They have specific expertise in a programming language called Clojure, which was our main reason for partnering with them.
Are there any areas they could improve?
I don’t have anything significant to say at this point.
Do you have any advice for potential customers?
It really comes down to clear expectations and clear communication. With the Ukrainian team, we have a nine hour time difference, so we’re awake at different times. It helps to have those things down so you can have a smooth hand off from day to day.
the project
Angular Development for Recruiting Company
“They’ve been able to turn out some pretty complex projects in a very timely manner.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO and co-founder of a diversity recruitment platform.
What challenge were you trying to address with Agiliway?
I needed a core team of developers to work on my diversity platform after I’d acquired and rebranded it. It’s a SaaS solution for recruiting.
What was the scope of their involvement?
As our main off-shore team, Agiliway handles the front- and backend development for my SaaS subscription business. They mainly work in Angular, offer server support, and expand upon our existing code. The team also does DevOps to some degree.
What is the team composition?
We have a dedicated project manager, a QA specialist, a couple of engineers, a DevOps lead, and a sales rep.
How did you come to work with Agiliway?
In a previous life, I’d worked for a company that was considering a development house, but the cost was a bit outside of my startup’s budget. One of my peers mentioned that Agiliway was similar to the development house I wanted to use and actually consisted of developers from that company, so we connected.
How much have you invested with them?
Their services cost about $50,000 per year give or take. We haven’t hit the $200,000 mark yet for the total cost.
What is the status of this engagement?
We probably started working around April 2018, and the project is still ongoing.
What evidence can you share that demonstrates the impact of the engagement?
From the very beginning, Agiliway was on top of the project. They were able to take our existing code base and come up to speed on how it works in a timely manner.
In fact, they discovered that one of the plug-ins we were using was set to update to a new version that would make our product nonfunctional. Their team quickly rectified that by updating my code so that we wouldn’t experience any downtime. It’s that kind of activity that has continued my dedication to Agiliway.
How did Agiliway perform from a project management standpoint?
They do fairly well from a project management standpoint. There have been some things that have gotten overlooked, but, for the most part, they’re hitting all the right marks. As for collaboration tools, we use Basecamp, SmartSheet, and have recently reverted back to Google Sheets for progress updates.
What did you find most impressive about them?
Their willingness to jump in and learn as quickly as possible stands out. They’ve been able to turn out some pretty complex projects in a very timely manner. Finally, their price just can’t be beat.
Are there any areas they could improve?
This is a common problem in software development, but they could refine their time estimates to be more accurate. They might tell us that a piece will take two weeks when it actually ends up taking four.
Do you have any advice for potential customers?
It’s imperative to understand what a vendor’s full capabilities are. Otherwise, you’ll get a rude awakening a month or two down the road. You need to make sure that the day you start paying the vendor is the day you’re getting actual work and not having them learn on your dime.
the project
Development for Knowledge-Based Assistance
"Agiliway has exceeded my expectations in every way on this project."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Olifano is a context-based knowledge assistant. We deliver information into the flow of work to improve employee focus and productivity. Olifano is a multi-tenant SaaS solution. I am David Verhaag and I am the Founder & CEO of Olifano.
For what projects/services did your company hire Agiliway?
We engaged Agiliway to develop our original (POC) proof of concept and MVP. Agiliway did such an exceptional job delivering on the requirements of our original project we have extended our engagement into an on-going partnership supporting the buildout of Olifano post MVP.
What were your goals for this project?
Our original goal for the project was to validate our solution to the problem of too much information in too many places at work. Agiliway successfully built our prototype which we validated and extended into an MVP which Agiliway also developed for us.
How did you select this vendor?
Agiliway was referred to me by an investor and current CTO of a leading SaaS company. They were well known to this individual who recommended them based on their past work.
Describe the project and the services they provided in detail.
Agiliway fully developed a new multi-tenant SaaS solution, Olifano. The project began with a POC based on basic non-technical designs that Agiliway translated into the technical design and then built. After the initial POC was developed Agiliway continued to work with Olifano iterating on the original design, building out additional features, and setting up integrations. Agiliway did all of the backend, frontend, Chrome extension, and QA work for Olifano.
What was the team composition?
The team consists of a project manager, also functions as the interim CTO for Olifano, a backend engineer, a frontend engineer, and a QA engineer. Periodically they have leveraged their extended team for specific expertise needed for the Olifano project.
Can you share any information that demonstrates the impact that this project has had on your business?
Agiliway brought Olifano from basic and non-technical designs to a fully functional SaaS product that we have successfully brought to the market. More than just executing on our original vision, Agiliway offered both technical and non-technical advice and recommendations along the way. This has helped us to evolve the product in directions that we had not originally considered and have made it considerably better. This has included both backend functionality designed to ensure Olifano is secure, stable, and ready to scale, frontend designs to improve the user experience from our original concepts, and the process and infrastructure to ensure efficient development, testing, and collaboration.
How was project management arranged and how effective was it?
Agiliway provided a project manager for the project and an executive sponsor regularly joins calls to check in on status and progress. The project management has been absolutely exceptional and exceeded my expectations for the partnership. The project manager acts as my main point of contact and coordinates work and updates across the engineering team supporting the project. We meet regularly and he is consistently prepped with updates and questions from the team and a plan for product releases and work plan.
What did you find most impressive about this company?
Agiliway has exceeded my expectations in every way on this project. They provided excellent project management to set us up for success and keep things on track. The project manager has gone above and beyond to deliver often with little direction from the Olifano team. The development work has been excellent with the team thinking and delivering beyond core requirements - while staying on budget - to ensure our product is set up for long-term success. QA has been just as impressive with our QA resource not only building and executing test plans but looking for opportunities to improve the product. Agiliway has been the foundation of the success of our business.
Are there any areas for improvement?
No room for improvement. Agiliway has been truly exceptional.
the project
Outsourced Programming & Dev for Software Dev Company
"Their COO’s professionalism and client orientation were impressive, even in the first contract negotiation."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I represent Omilia, a software development company based in Athens, Greece. We have operations all over the world, providing conversational intelligence. I’m the head of sales for Central and Eastern Europe, and I’m the general director and CEO of Omilia Ukraine, a subsidiary of the main company.
What challenge were you trying to address with Agiliway?
Our company had started growing up, and we were getting a lot of business outside Greece, the US, and Canada. We were struggling to find developers locally, and we thought that it would be great to outsource.
What was the scope of their involvement?
Agiliway initially outsourced some Java, Python, and Golang developers to us, following with QA engineers and project managers. We also used them on some of our proprietary development technologies, and we gave them training on those. They worked on multiple projects for us, in Russia, Kazakhstan, and Belarus.
The second part was transcription. Our technology requires automatic speech recognition, and, in order to build our models, we needed to find native speakers that would listen to audios and transcribe them. That part of the collaboration with Agiliway was only outsourcing. Agiliway found native Spanish, Polish, South African, Ukrainian, and Kazak speakers, and they were transcribing.
What is the team composition?
We had up to 25 people located in Lviv, in an outsourcing structure. In the beginning, when it was outsourcing, we had a project manager from their side, a tech lead, a senior developer, three junior developers, and some QA engineers.
How did you come to work with Agiliway?
We considered the EU, but it was too expensive for us. We found Agiliway through a recommendation from a friend of our CMO’s, who’d worked with Sergiy (COO and Co-Founder). Sergiy had enormous experience in outsourcing, and he established his own IT outsourcing company in Ukraine around 2015.
I looked at other companies as well, but they weren’t as client-oriented. They were looking to sell us some engineers without analyzing our business. We were a small company in 2015, and their rates were enormous. We met Agiliway when both our companies were starting out, so we understood each other.
How much have you invested with them?
We invested $1,000 per employee during outsourcing. We spent around $1.2 million in the 2015 period for the development part and around $150,000 for transcriptions.
What is the status of this engagement?
We started working with Agiliway around November 2015, and our engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We raised $20 million from a UK investor, and we’re very happy about that. It means that we’ve done very well with our expansion in Ukraine.
We have a direct project with a Canadian bank. We used to have QA from Agiliway, who collaborated directly with the Canadians. Their English was perfect, so they had conference calls with the clients. We didn’t keep specific KPIs because we always considered them as our employees. As long as we kept them, it meant that they were doing well.
On the transcription side, they could find any native speaker because there were many students from all over the world there.
How did Agiliway perform from a project management standpoint?
They were available 24/7. I don’t remember a case when Agiliway wasn’t responsive. They were there whenever I needed them, even during weekends and off-hours. We’ve had and continue to have a long-term collaboration, and maybe I’ll ask for other services from them in the near future.
What did you find most impressive about them?
Their COO’s professionalism and client orientation were impressive, even in the first contract negotiation. We were a small company and so were they. I understood how outsourcing worked, and I told them what kind of engineers to provide me, and told them that they needed to be affordable for me, in order for me to grow my business. He understood that we wouldn’t have a big merging, but that this would be a long-term collaboration.
Are there any areas they could improve?
Maybe they could have more beautiful offices, in order to instill a sense of belonging. It’s difficult to find beautiful buildings in Lviv because other outsourcing companies are already renting them. There’s nothing else I could say. Agiliway is a good IT outsourcing company, and we were lucky to find them.
Do you have any advice for future clients of theirs?
First of all, they should talk directly to Sergiy, and express their real needs. Clients shouldn’t think that Ukraine is an unknown place, near Siberia, or something else. If they need an outsourcing company, they should just pick up the phone, organize a call, and explain their situation directly, in terms of what they do, what budget they have, and what they need. Agiliway wants full transparency, actually, in order to build credibility: what the employees’ salaries are and what their service fees are.
the project
CRM Dev for Nonprofit Association
"The project management was always compliant with deadlines."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Wisdom Together e.V. is a non-for profit association with 100 members. I am the founder and executive board.
For what projects/services did your company hire Agiliway?
Wisdom Together is organising international conferences, workshops and retreats and needed a customized CRM platform to handle and organise our ticketing, donations, member fees, invoicing system.
What were your goals for this project?
To adapt and customize the open source CiviCRM Sytem for all our needs and to be become our partner to develop the CRM system as well as all the interfaces in alignment with our offerings and projects.
How did you select this vendor?
We did an extensive research on possible partners who understood the non-for-profit, open space and CRM arena. agiliway was one of the candidates, with whom we conducted interviews and arranged a test period.
Describe the project and the services they provided in detail.
They designed, developed and proposed possible offerings, timelines and implications of technology options based on the briefing of Wisdom Together and CiviCRM.
What was the team composition?
We had two people on our side and three developers at agiliway with whom we organised a couple of extended briefing calls and further regular check-up calls.
Can you share any information that demonstrates the impact that this project has had on your business?
Our solutions was developed early and we had the integrated payment system up and running for our conference, so that we could cover our costs through ticket sales, which was important for our association members. Also we were positivly surprised about the service mentality and engagement of agiliway.
How was project management arranged and how effective was it?
The project management was always complient with deadlines and were immediately reacting on questions and asks. buggs were identified and resolved in-between short period of time.
What did you find most impressive about this company?
The blend of friendlyness, profound knowledge and professionalism.
Are there any areas for improvement?
There is very little to improve. The only thing I can imagine would be a timely documentation of their services.
the project
E-Commerce Website Plug-In Dev for Internet Agency
"All supposedly finished outputs were incomplete."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
we are an internet agency ourselves and have outsourced projects to agiliway
For what projects/services did your company hire Agiliway, and what were your goals?
for the development of modules for an online shop (customer project)
How did you select this vendor and what were the deciding factors?
the contact was made via Linkadin, I responded to a request for jobs and because of the need for external resources from developers
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
It was the implementation of special online shop modules based on php, Bootstrap etc. and the implementation of the design templates Actually tasks that you can do if you want to do them at all
How many people from the vendor's team worked with you, and what were their positions?
With the two project managers and the 5 developers, there were 7
Can you share any measurable outcomes of the project or general feedback about the deliverables?
All supposedly finished outputs were incomplete or had hard coded functions, or pure fake functions
Describe their project management style, including communication tools and timeliness.
the project managers did not have the necessary experience, the developers did not care - they only generated hours the developers even booked lessons when they didn't do anything. They didn't know we were monitoring the activity
What did you find most impressive or unique about this company?
The good reviews here are certainly self-created
Are there any areas for improvement or something they could have done differently?
These are scammers who only want to bill hours The matter is also in court and here too they present fake documents.
The vendor responded on January 19, 2023.
Itratos has been sued for not paying invoices, which is the reason for this feedback. In 2020 Itratos failed to pay for services Agiliway provided and did not fulfill promises to pay overdue invoices, leading Agiliway had to take legal action.
We value all of our customers and strive to provide the best service to everyone. In this case, Agiliway and Itratos successfully collaborated for 2 years. Itratos repeatedly provided new tasks and expressed its satisfaction with the work done. In August 2020, Itratos suddenly stopped paying for provision of services, but at the same time, continued to request delivery of new services.
Later, Itratos explained non-payment as a problem of the bank and promised to pay for overdue invoices, but after half a year of repetitive follow-ups, never did. So, we had to take all the necessary legal action to recover the debt that was owed to us, and we are pleased to have won the case in court.
We understand that issues can arise in any business relationship, and we always try to resolve them in a professional, understanding and fair manner.
The above information as well as more details, are publicly available at the website of the Unified State Register of Court Decisions: https://reyestr.court.gov.ua/Review/103880031
the project
Mobile App Development for University
"Their mobile app development skills were exceptional"
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
One of the biggest universities in Eastern Europe with more than 20000 students. leading innovations in education sphere.
For what projects/services did your company hire Agiliway, and what were your goals?
We wanted to develop a set of smart mobile books to be used by students in their daily life. The idea was to have an app that includes text, voice and test with the possibility of switching between formats.
How did you select this vendor and what were the deciding factors?
We searched for software development company in Ukraine and Agiliway was on the top of the list with the price/value benefits.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a series of discovery meetings, involving both sides. Agreed on architecture, timing for release and all the necessary details. Agiliway provided not only professional app development services, but also actively participated in providing ideas, consulting, new product features, etc.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with the team of iOS, Android, React Native developers and QA.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Within the first half year we published several smart books on both Google Play and App Store. In addition to that we prepared good ground for future publications. The plan is to have big library joining different topics under one publisher.
Describe their project management style, including communication tools and timeliness.
The project manager was easy to communicate, always on time with positive attitude.
What did you find most impressive or unique about this company?
Their mobile app development skills were exceptional. In addition their active participation in new features development, brainstorms, new ideas helped us a lot.
Are there any areas for improvement or something they could have done differently?
Everything was done on time and within discussed budget.
the project
Custom Software Dev for Healthcare Firm
"The high level of talent they have access to is impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CTO and co-founder of NoMi Health, inc.
For what projects/services did your company hire Agiliway, and what were your goals?
we hire Agility for staff aug and customer software development.
How did you select Agiliway and what were the deciding factors?
a long history of constant deliver of quality. The cost per high talent engineers.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Agiliway is leading the development of front-end and CRM functions for a new health services company that covers fintech capability. They are leveraging newer software languages like Clozure, GO Lang and others. They are, also, providing automated testing services.
How many people from the vendor's team worked with you, and what were their positions?
12 people. A senior lead, developers, Dev Ops, Testers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are still building the platform, however, innovation and quality has been very high.
Describe their project management style, including communication tools and timelines.
we leverage JIRA, O365, confluence. the timelines are 2 weeks sprints.
What did you find most impressive or unique about this company?
The high level of talent they have access to is impressive.
Are there any areas for improvement or something they could have done differently?
n/a
the project
Web App for IT Sellers & Buyers B2B Platform
"They have big competence and tech stack. Most of all, they are good people who are responsive and responsible."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Sales Content Web Application, Founder
For what projects/services did your company hire Agiliway, and what were your goals?
PHP/JavaScript/Typo3 software development.
How did you select Agiliway and what were the deciding factors?
We have done another project with them in other company where I work.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Product prototyping, design, testing. PHP/JavaScript/Typo3/Maria DB/AWS.
How many people from the vendor's team worked with you, and what were their positions?
Up to 7. Product Manager, Software Developers, DevOps, testers, web-designers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
we have better rates in comparison with in house development.
Describe their project management style, including communication tools and timelines.
Agile we use G-Suite, redmine ..
What did you find most impressive or unique about this company?
They have big competence and stack. Most of all, they are good people who are responsive and responsible.
Are there any areas for improvement or something they could have done differently?
more people for Data Science
the project
Development Support for CiviCRM and other tools
"The flexibility they provided is the most impressive!"
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Head of Software Development CiviCRM at a nonprofit
For what projects/services did your company hire Agiliway?
PHP Dev support for customization on CiviCRM and further customization on tools we wrote ourselves.
What were your goals for this project?
They had to be fast and reliable, the product instead was required to be maintainable and stable!
How did you select this vendor?
We met on a CiviCamp in Amsterdam, there they presented their CiviMobile app and we got in contact afterwards.
Describe the project and the services they provided in detail.
Agiliways task is to support our development team by fixing bugs, developing AngularJS frontends and other tasks which are dropped into the backlog.
What was the team composition?
We are using two of their coders.
Can you share any information that demonstrates the impact that this project has had on your business?
With Agiliway we got our dev need satisfied in a really easy and uncomplicated way. They are also extremely flexible if suddenly you have a change in strategy and need to redirect the project. You can count on their curiosity to try something new, just drop your ideas on them, they will put them into code, for sure!
How was project management arranged and how effective was it?
The project management is done by us. The communication between their PM is always fruitful and goal oriented.
What did you find most impressive about this company?
The flexibility they provided is the most impressive!
Are there any areas for improvement?
Nope
Internal stakeholders are pleased with the quality of the app, as well as with the efficiency of Agiliway’s services. The team is reliable and professional, and they’ve managed the project exceptionally well.