ADVOX Studio

BACKGROUND

Introduce your business and what you do there.

Our company supplies graduation gowns, predominantly to the UK school sector and abroad, as well as choir robes to churches. I’m the director of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADVOX Studio?

We needed to make some updates to our website. There have been a number of freelancers who worked on it previously, and we wanted to consolidate their work into a nice, cohesive, simple-to-use Magento-based site that would drive more customer engagement.

SOLUTION

What was the scope of their involvement?

ADVOX Studio listened to what I wanted for the website and then had a look at the current form, as well as at some of our competitors’ websites. We worked out a roadmap, initially improving what currently existed so that we could maximize profit in the short term, but eventually developing the long-term goal of moving to Magento 2. They planned out the APIs that were going to work together with different parts of the new website, and we’re currently moving towards launching the new site.

They’ve also added a Sphinx search engine to the site. We had a rather clunky frontend that was custom coded and designed. One of the changes we made was moving to a new Magento theme called Porto to give a better UX to the customer while we were still on the old Magento site.

The new theme is more responsive and has a lot less unused, glitchy frontend bits on it. We also added a gallery to the site, along with many other changes ADVOX Studio has implemented in the past year or so with the goal of increasing the sales and boosting the number of visitors on site.

What is the team composition?

There are around four people from ADVOX Studio that I work with regularly. I have one main project manager overseeing the estimations who will determine the scope of the tasks. His work includes everything from making estimations in terms of the hours, to managing the developers sitting behind the scenes making changes, to implementing those changes on the test server and then migrating them to the live site.

How did you come to work with ADVOX Studio?

I initially found ADVOX Studio through a Google search when I was in Malaysia. I don’t know if my geolocation at the time aided in me finding them, but I got in touch and had a conversation with them before deciding that they were the people I wanted to progress forward with. The decision was based on how they reacted to my questions and queries, how responsive they were, and how their biggest priority has always been on the quality of the code throughout the whole site.

How much have you invested with them?

Our total investment is going to be £30,000–£35,000 (approximately $36,000–$42,000 USD).

What is the status of this engagement?

I started working with ADVOX Studio in July 2017. I first started communicating with them in January of that year, and six to eight months after that, the new front-facing site with the new Porto theme launched. It was further tweaked until about a month ago, with the Magento 2 development starting now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is certainly nicer-looking and easier to navigate. It’s easy to search through and find products from different categories. The filters are working a lot better as a result of the work we’ve done with ADVOX Studio. We’ve rewritten the backend of the SKUs so that everything’s a lot more succinct on the management side and better and easier to use for the customers.

How did ADVOX Studio perform from a project management standpoint?

They’re very responsive. If we send them an email, we get a response back within 1–2 hours, which helps things move much more quickly than they otherwise would. My project manager is also available on Skype, which we generally use around once a month, and he gave me his mobile number when the new website was launched so that he could help out in the evenings if needed. Between their communication and quality of work, they consistently demonstrate how committed they are to our project.

What did you find most impressive about them?

The Magento knowledge they all have between them, and the advice they give in terms of providing nice UI and nice UX for the website, have been invaluable assets for us. They provide lots of tips, like how to search for products more easily. Also, they have an absolutely unrelenting strive for quality of the code and the repository. They’re unwilling to negotiate or let the quality of that code lapse, which I think is massively important.

Are there any areas they could improve?

ADVOX Studio is the best web design agency I’ve ever worked with. They blow the socks off everyone else. I can’t think of anything that they could do better.

Do you have any advice for future clients?

It’s important to build a relationship with the project manager. When my current project manager first started, I was a bit worried at first, but after speaking with him and developing that relationship, I was able to trust that they’re doing the right thing for us as a business.

It’s also worth taking a bit of time to understand how they want to do things and listening to their outcomes. They’re focused on creating great websites, so take their advice and do what’s going to work for your particular business.

BACKGROUND

Please describe your company and your position there.

Our company specialise in delivering the best transport and warehousing products while offering only the best quality of comprehensive logistic services. We are present in 10 European countries. My position: Sales and eCommerce Executive Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ADVOX Studio?

To develop company websites based on Magento platform: 10 countries (store views), 8 languages

What were your goals for this project?

To renew old website, improve communication with customers, collect more online inquiries

SOLUTION

How did you select this vendor?

Internal research and tender. We have considered 5 companies. Our eCommerce team was involved in this selection. Deciding factors were: price, condition and cutomer orientation.

Describe the project and the services they provided in detail.

We had to rebuilt our previous, old website. The project was prepared by my team and we were looking for company that can develope it. We had a problem with filling the internal position of website developer in our team, so we decided to outsource this project. Most of functionalities were design by us. Vendor was responsible for development proces. We have also discuss a lot of solutions during this process.

What was the team composition?

hard to say how many persons were involve in our project. They working on more than one project in the same time. We had dedicated "Project Manager which was resposible for contact with us. They probably recruited new employees during our project but probably not only because of our cooperation.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Despite some small issues during development, the project was successful. We can see more interest given by our customers and collecting more inquiries.

How was project management arranged and how effective was it?

The management of the project was quite positive. There was dedicated for us Project Manager that way of contact, responsiveness were very good. Deadlines were not kept but the reasons were not only up to vendor site. The project evolved during development process and that extend the project time. But there were also some delays from vendor side. We used Asana, Google docs

What did you find most impressive about this company?

Quite positive consulting feedback given by Project Manager. It is hard to compare with other vendors. We have outsourced this kind of project for the first time.

Are there any areas for improvement?

Some solutions could be better prepared/discussed before implementation process: options, functionality, management options, updates, etc

BACKGROUND

Introduce your business and what you do there.

I own an online B2C store with nutrition, vitamins, supplements, essential oils, beauty products, food & more.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADVOX Studio?

The goal was to design a user-friendly store using Magento 2 Platform. I needed to make an online shop that was simple, transparent and responsive, with a product page and an uncomplicated cart.

SOLUTION

What was the scope of their involvement?

The site is built on Magento2. They created the graphic design and implemented it. It was important to include a section with categories on the homepage, and they also created a glossary with descriptions of each supplement I sell.

I can manage offers, view price comparisons, create mailings, and add banners to the homepage. I also have access to important shipping solutions. It was very important was to have external drop-shipping warehouse connected to the supplier software. I can ship products from multiple warehouses and can expedite shipping as needed. Languages they used included PHP, HTML5, and JavaScript.

What is the team composition?

I work with four people on their team.

How did you come to work with ADVOX Studio?

Six years ago, I ran another online store that they helped me with. I was very satisfied with their work and decided to work in another store with them. They were originally recommended by a coworker.

How much have you invested with them?

I spent around $70,000 USD.

What is the status of this engagement?

The project started in March 2018 and finished in April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered great solutions for my customers, and the website has definitely helped my business. The glossary is very helpful, and the administration panel has a lot of useful functionality. It's a big store, and the solutions are made very well.

How did ADVOX Studio perform from a project management standpoint?

We communicate via email or by phone. They are very easy to reach.

What did you find most impressive about them?

They made an advanced, highly developed system. They delivered everything on time and were very reliable. They always respond quickly, and I'm very happy to work with them.

Are there any areas they could improve?

No, I'm very satisfied.

Do you have any advice for potential customers?

My only advice is to work with them.

BACKGROUND

Introduce your business and what you do there.

Power Body Nutrition deals with retail and distribution of supplements and health products. I’m the general manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADVOX Studio?

We were working on an old CMS [content management system] that was run by one full-time web developer. He was the only one that knew the solution. We didn’t want to rely on just one person.

SOLUTION

What was the scope of their involvement?

ADVOX migrated the whole system to Magento. The migration took well over a year. In the meantime, ADVOX redesigned a website for us that runs on Magento. The website has been customized a lot so around 60%–70% of the modules are custom made. Our customers have given us some ideas on how to make the website better. We gave ADVOX ideas on how we wanted the website to look, and they gave us their feedback. During the migration, we had another idea to do drop shipping which evolved into selling licensed websites. We initially started working with one project manager and two web developers. Now we have nine web developers working on the frontend and backend.

How did you come to work with ADVOX Studio?

One of the co-owners of ADVOX Studio used to do some PPC [pay-per-click] for us which is how our company first became aware of them. I wasn’t involved in the company at that time.

What is the status of this engagement?

We started working with ADVOX in March 2012, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

The project went better than I could have imagined. Regarding our wholesale business, which has been our aim since hiring ADVOX, we have doubled the turnover every year. The first website was a pure retail website selling to consumers. We are now the biggest distributor in the UK, and ADVOX played a huge role in that. This whole system is probably the most advanced system that any UK company in our industry has. Not long ago we had a meeting with one of the manufacturers from our industry, we presented them a couple of modules to show them how their samples will be distributed, and they were impressed. We had never seen anything like it.

How did ADVOX Studio perform from a project management standpoint?

ADVOX meets deadlines and communicates well.

What did you find most impressive about ADVOX Studio?

No other agency I’ve worked with in the past delivered what they promised. That’s why we were using a single developer before ADVOX because we weren’t impressed with agencies. We’ve been with ADVOX for five years, so that speaks for itself.

Are there any areas ADVOX Studio could improve?

No, I have nothing to suggest.

BACKGROUND

Please describe your company and position.

I am the Label Manager of Agonia Records

Describe what your company does in a single sentence.

Agonia Records is a music label and online store specializing in metal music and its many subgenres.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ADVOX Studio to accomplish?

• Launching the online store
• Migration to Magento
• Reducing technical debt

SOLUTION

How did you find ADVOX Studio?

• Online Search
• company values aligned

Why did you select ADVOX Studio over others?

• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from ADVOX Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Advox joined the Agonia Records project at a stage where the platform was developed but not ready for launch. Their work focused on stabilizing the entire Magento 2 environment by auditing and correcting the codebase, configurations, data, and critical integrations. They removed unnecessary customizations, fixed structural issues inherited from previous vendors, improved the infrastructure, and ensured that payments, logistics, and multi-website operations functioned reliably. As a result, the project moved from an unstable pre-launch state to a fully functioning store with a solid foundation for future development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several clear indicators of progress and success. The Magento 2 platform was fully stabilized and successfully launched in the agreed scope, moving from an unlaunchable pre-production state to a reliable, operational store. Critical sales, payment, and logistics integrations began functioning correctly, significantly reducing manual workload for our team. Infrastructure costs were lowered after optimizing the hosting environment, and the codebase was brought back in line with Magento standards, improving long-term maintainability and creating a solid foundation for future development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Advox managed the project in a structured and transparent way, consistently communicating progress and next steps. They delivered work in agreed iterations, adapted quickly as new issues surfaced, and helped refine the scope to keep the project moving toward a safe launch. Their responsiveness was strong throughout the collaboration - questions were answered promptly, priorities were clarified together, and the team remained flexible while still keeping the project on schedule. Overall, their project management provided clarity, predictability, and steady momentum in a complex recovery project.

What was your primary form of communication with ADVOX Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Advox was their ability to take over a complex, unfinished project and bring clarity, structure, and momentum almost immediately. They combined strong technical expertise with a pragmatic, problem-solving mindset, focusing not on rewriting everything but on stabilizing what existed and guiding the project to a successful launch. Their communication was transparent and their recommendations were well-reasoned.

Are there any areas for improvement or something ADVOX Studio could have done differently?

I didn’t identify any specific areas for improvement. The cooperation was smooth, effective, and fully aligned with what the project required.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Power Body Nutrition Ltd.

Describe what your company does in a single sentence.

PowerBody is an international distributor of dietary supplements supplying retailers and eCommerce partners across multiple European markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ADVOX Studio to accomplish?

• Automate the creation and translation of supplement labels using AI (ChatGPT + DeepL).
• Ensure full legal compliance by automatically structuring, categorizing, and validating ingredient data for each market.
• Reduce time-to-market for new products and prepare the system for future automation and expansion.

SOLUTION

How did you find ADVOX Studio?

• Online Search
• Recommandation

Why did you select ADVOX Studio over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ADVOX Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Advox built an AI-powered system that automates the creation, translation, and validation of supplement labels using ChatGPT and DeepL. The solution generates a base label, produces localized versions, recalculates nutritional values according to regulations, and ensures ingredient consistency. Labels are automatically published online and prepared for print, with options for manual review where needed. The system significantly reduces manual work and supports future scalability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• More than 50–70% reduction in manual steps required to produce and publish labels.
• Faster expansion into new markets thanks to instant, compliant translations.
• Significantly shorter time-to-market for new product variants.
• Near-zero rate of labeling errors, minimizing costly product recalls or reprints.
• Consistent ingredient terminology across all European markets.
• Faster website updates as new labels are automatically published.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Advox managed the project exceptionally well. Their communication was clear, structured, and proactive, with regular updates and transparent timelines. They were highly responsive - quickly addressing questions, clarifying regulatory concerns, and providing guidance on technical and legal nuances of supplement labeling.

Despite the complexity of handling multiple languages, regulatory frameworks, and AI integrations, the project was delivered on schedule and exceeded our expectations.

What was your primary form of communication with ADVOX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by ADVOX’s deep understanding of both eCommerce technology and the regulatory complexity of the supplement industry. Their ability to design an AI-based process that balances automation with legislative accuracy is truly unique.

The team demonstrated exceptional innovation - especially in automating nutritional calculations, ingredient classification, and generating regulatory-compliant descriptive names using ChatGPT. Their expertise in supplements, regulatory compliance, and multilingual workflows is exceptional.

Are there any areas for improvement or something ADVOX Studio could have done differently?

The project ran very smoothly.

BACKGROUND

Please describe your company and position.

I am the Founder of Diamonds Clothes

Describe what your company does in a single sentence.

E-commerce fast fashion clothing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ADVOX Studio to accomplish?

• Creation of an online store
• WMS
• App's

SOLUTION

How did you find ADVOX Studio?

Online Search

Why did you select ADVOX Studio over others?

High ratings

How many teammates from ADVOX Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating an online store and automating sales on the marketplace. Applications for automating the addition of products. WMS to control warehouse stock, collect and pack orders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Greater process automation resulted in reduced employee costs and higher sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The projects were delivered on time and they were able to implement every idea I had

What was your primary form of communication with ADVOX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A large specialized and competent team and flexibility of cooperation.

Are there any areas for improvement or something ADVOX Studio could have done differently?

There aren't any areas for improvement

BACKGROUND

Please describe your company and your position there.

YASUMI Sp. z o.o. Sp. k. is a company based in Poland. Its main business is distribution and production of health and beauty products (equipment, cosmetics) for use in beauty clinics and SPAs. The company is also an owner of the biggest chain of franchise stores on the polish market with almost 100 points. My job at the company is overseeing its IT and marketing projects .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ADVOX Studio?

Creation of a custom software which would enable each of nearly 100 YASUMI points to run their own website through a CMS system. Each website is customizable to the extent allowed by the administrator designated by YASUMI.

What were your goals for this project?

Main goals included updating old sites which were outdated to a modern RWD with set of restrictions on content possible to be individually modified by each of franchise owners.

SOLUTION

How did you select this vendor?

I was happy with a small previous project run by ADVOX :)

Describe the project and the services they provided in detail.

web development, CMS development, design, server solution

What was the team composition?

On YASUMI side it was just me and one more person. On the ADVOX side I was mainly in contact with project coordinator who communicated with the rest of their team. I am not aware of team composition on ADVOX side.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our business partners (franchise owners) are very happy with how the site works, looks and SEOs.

How was project management arranged and how effective was it?

It was a fluent two way communication between YASUMI and ADVOX which incorporated emails, phone calls, skype and google docs.

What did you find most impressive about this company?

Their team is friendly, educated, and experienced. They have a broad knowledge in the areas of their expertise.

Are there any areas for improvement?

Some of the functionalities did not work the way they were supposed to and needed to be repaired, so maybe more testing before release would be an area for improvement. It was not a big deal but would be nice if everything was tested twice before.