ADVOX Studio

BACKGROUND

Please describe your company and position.

I am the Label Manager of Agonia Records

Describe what your company does in a single sentence.

Agonia Records is a music label and online store specializing in metal music and its many subgenres.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ADVOX Studio to accomplish?

• Launching the online store
• Migration to Magento
• Reducing technical debt

SOLUTION

How did you find ADVOX Studio?

• Online Search
• company values aligned

Why did you select ADVOX Studio over others?

• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from ADVOX Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Advox joined the Agonia Records project at a stage where the platform was developed but not ready for launch. Their work focused on stabilizing the entire Magento 2 environment by auditing and correcting the codebase, configurations, data, and critical integrations. They removed unnecessary customizations, fixed structural issues inherited from previous vendors, improved the infrastructure, and ensured that payments, logistics, and multi-website operations functioned reliably. As a result, the project moved from an unstable pre-launch state to a fully functioning store with a solid foundation for future development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several clear indicators of progress and success. The Magento 2 platform was fully stabilized and successfully launched in the agreed scope, moving from an unlaunchable pre-production state to a reliable, operational store. Critical sales, payment, and logistics integrations began functioning correctly, significantly reducing manual workload for our team. Infrastructure costs were lowered after optimizing the hosting environment, and the codebase was brought back in line with Magento standards, improving long-term maintainability and creating a solid foundation for future development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Advox managed the project in a structured and transparent way, consistently communicating progress and next steps. They delivered work in agreed iterations, adapted quickly as new issues surfaced, and helped refine the scope to keep the project moving toward a safe launch. Their responsiveness was strong throughout the collaboration - questions were answered promptly, priorities were clarified together, and the team remained flexible while still keeping the project on schedule. Overall, their project management provided clarity, predictability, and steady momentum in a complex recovery project.

What was your primary form of communication with ADVOX Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Advox was their ability to take over a complex, unfinished project and bring clarity, structure, and momentum almost immediately. They combined strong technical expertise with a pragmatic, problem-solving mindset, focusing not on rewriting everything but on stabilizing what existed and guiding the project to a successful launch. Their communication was transparent and their recommendations were well-reasoned.

Are there any areas for improvement or something ADVOX Studio could have done differently?

I didn’t identify any specific areas for improvement. The cooperation was smooth, effective, and fully aligned with what the project required.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Olivit

Describe what your company does in a single sentence.

We are a European supplements manufacturer and distributor providing high-quality nutraceutical products to retailers, wholesalers, and eCommerce partners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ADVOX Studio to accomplish?

• Build a stable, scalable B2B eCommerce platform on Magento 2 tailored to wholesale sales processes.
• Implement product data automation systems – including a PIM and pricing/promotion microservices.
• Integrate Odoo (CRM, manufacturing, helpdesk) with Magento and streamline end-to-end operational processes.

SOLUTION

How did you find ADVOX Studio?

• Online Search
• Referral
• Other

Why did you select ADVOX Studio over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ADVOX Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Advox delivered a complete Magento 2 B2B implementation with a Hyvä-based frontend. The project included several custom microservices: individual pricing management, cart-level promotions, and real-time dynamic price calculations.

They also built a dedicated PIM microservice for product data management and a tool for generating and maintaining product labels for multiple European markets. 

Advox also implemented Odoo for us - including CRM, a full manufacturing management system for supplements, and a helpdesk module - and integrated the entire Odoo ecosystem with Magento, creating a unified operational environment for sales, production, logistics, and customer support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• reduced product data management time by more than 60% thanks to PIM and automated label workflows
• improved speed of B2B ordering and offer generation (approx. 40% faster)
• full automation of pricing and promotions, eliminating manual updates
• significantly faster storefront performance thanks to Hyvä
• improved operational visibility due to Magento–Odoo integration (one source of truth)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Advox managed the project with great structure and discipline. Regular status meetings, a clear backlog, and transparent priorities kept everything on track. The team was extremely responsive-— replies and fixes often came within hours, not days.

Despite the complexity (multiple microservices + Magento + Odoo), all major milestones were delivered according to schedule. Advox is a partner capable of building and integrating a full B2B eCommerce ecosystem - from storefront to ERP and custom microservices. We strongly recommend them to any company looking to scale sustainably.

What was your primary form of communication with ADVOX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to combine eCommerce, microservice architecture, and ERP knowledge within a single team. ADVOX deeply understands B2B processes and designs solutions that genuinely reduce operational complexity.

Their proactive attitude was also a big differentiator - they frequently proposed improvements before we even asked.

Are there any areas for improvement or something ADVOX Studio could have done differently?

Everything was ok.

BACKGROUND

Please describe your company and position.

I am the Export General Manager of Argip Sp. z o.o.

Describe what your company does in a single sentence.

We are a B2B distributor operating a specialized in online store 98% turnover is by B2B platform for fasteners like bolt, nut, washers, and related products in whole Europe and other regions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ADVOX Studio to accomplish?

• Implement a PIM system (Pimcore) as the central source of product data and integrate it with Magento and ERP and other local programs
• Digitize and streamline our B2B purchasing processes to match real operational workflows used by our clients
• Reduce technological debt and rebuild our eCommerce platform on a modern, scalable architecture with multiple languages possibilities and AI ready

SOLUTION

How did you find ADVOX Studio?

Online Search

Why did you select ADVOX Studio over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ADVOX Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Advox delivered a full end-to-end Magento 2 implementation supported by a new product information structure in Pimcore and real-time integrations with our ERP system. Their scope included UX and business analysis, development, Docker-based infrastructure setup, PIM implementation, ERP-PIM-Magento data synchronization, customized B2B features, and launch preparation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A fully synchronized and stable product data ecosystem (ERP, PIM, Magento).

Significant reduction in ordering time for our B2B customers thanks to fast search, custom SKUs, and multi-basket workflows.

Significant time reduction in product management on the early stage of the project.

Increased accuracy of stock and pricing information, reducing order corrections and manual follow-ups.

A modern platform capable of scaling with our assortment and business processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Advox managed the project transparently and professionally, with regular sprint reviews, technical documentation, and clear communication regarding risks and dependencies. Despite the project’s complexity and pre-existing technical debt on our side, they consistently delivered milestones within reasonable timelines and adjusted priorities when operational needs required it. Their responsiveness was excellent, and they provided proactive guidance whenever issues or architectural decisions appeared even if the problem was in the core of the related products. They're always open to talk about possibilities. In the event of failure they’re also very open to talk about it at the early stage same as after implementation. Partnership cooperation was visible on each stage.

What was your primary form of communication with ADVOX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their deep expertise in complex B2B processes and their ability to translate real operational workflows - warehouse logic, packaging units, custom SKUs, branch structures - into a coherent and reliable eCommerce solution. They also demonstrated strong technical competence in Magento with rare knowledge which showed experience in complex projects, PIM, and integrations.

Are there any areas for improvement or something ADVOX Studio could have done differently?

Given the complexity of the project, some early discovery workshops could have been even more detailed, but overall Advox handled the challenges very well and adapted quickly once real-world edge cases surfaced. Some areas for devops could go better but we observe that in those areas they do a lot of improvements. For sure sometimes it’s a mutual communications could goes better but it’s commons situation where accidentally we’re thinning about different solutions

BACKGROUND

Please describe your company and position.

I am a manager at Domneo Sp. z o.o.

Describe what your company does in a single sentence.

Domneo is a Polish company operating in the interior design industry. We target customers who prioritize creating a unique bathroom experience without leaving their homes. Our online store features hundreds of thousands of products to fully equip interiors, along with ready-made bathroom designs by professional designers that can be purchased with almost a click. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ADVOX Studio to accomplish?

• Creation of a magento-based ecommerce platform with multiple integrations

SOLUTION

How did you find ADVOX Studio?

Online Search

Why did you select ADVOX Studio over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Advox Studio to develop an advanced eCommerce platform for our company. They built a custom-designed website on Magento and integrated various external systems. This created a complex sales environment that connected our internal PimCore, Odoo (both customized) and WMS systems with the ERP, SAP and PIM systems of our capital group.

Moreover, Advox focused on implementing and enhancing the user experience with features like a bathroom arrangement module, shopping cart sharing, and product availability updates. Additionally, they implemented tools such as tile and materials calculators to streamline the purchasing process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project marked Domneo's debut in the eCommerce market. Creating a high-quality sales platform allowed us to deliver satisfying shopping experiences to customers from the outset. We've successfully operated for over a year, growing our base of loyal customers and standing out in the industry. The results we've achieved confidently position us as one of the leading companies in the field.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Constant communication with the project manager added significant value to the collaboration. This allowed us to ask questions, raise concerns, and discuss potential changes in real-time. Due to the project's complexity, modifications and new solutions were often needed, but the Advox team handled them while keeping to the timeline.

Such openness ensured the smooth delivery of the final e-store version in December 2022, ready for launch. Since then, Advox has been assisting us in the care and maintenance of the platform

What was your primary form of communication with ADVOX Studio?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What stood out during our collaboration with Advox was their extensive experience in building sales platforms. This expertise was evident not only in the technical precision of the solutions they provided and their flexibility in navigating different technologies (Magento, PWA, external integrations), but also in their ability to translate these into business needs.

An added value was that Advox took over communication with other parties involved in the project (like external suppliers, hosting etc.), ensuring that every process was monitored and delivered with the necessary quality.

Are there any areas for improvement or something ADVOX Studio could have done differently?

Implementing such a large and complex system often led to changes in the project, which sometimes conflicted with previously set deadlines. However, proper work organization ensured that the project was ultimately completed within the expected timeframe.

BACKGROUND

Please describe your company and position.

I am the Head of ecommerce of Elektra LT

Describe what your company does in a single sentence.

Elektra LT is a dynamic company operating in the Lithuanian market, specializing in supplying cables and electrical parts to wholesale and retail customers (B2B and B2C). In addition to its domestic market, the brand is expanding its sales internationally, starting with Poland, Latvia, and Sweden. 

As a Head of eCommerce i'm taking care of growth and success of the company's online sales. I oversee the design, development, and optimization of our eCommerce website to ensure platform compatibility with the company's business goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ADVOX Studio to accomplish?

• Develop a comprehensive online B2C and B2B sales system for 4 different markets.
• Progressive Web App
• Tailor-made designs and custom solutions for flexible product configuration.
• Implementing the sale of complex products in an online shop

SOLUTION

How did you find ADVOX Studio?

Online Search

Why did you select ADVOX Studio over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Experience

How many teammates from ADVOX Studio were assigned to this project?

Team

Describe the scope of work in detail. Please include a summary of key deliverables.

The starting point for the project was our previously existing simple version of the Magento platform. Advox redesigned the website, which served as the foundation for creating a new version of the platform. As part of the implementation, PWA technology was introduced.

Simultaneously, work was conducted on both the B2B and B2C platforms, followed by the development of 4 language versions. A significant part of the project also involved creating custom modules (such as flexible product configuration, a smart search engine powered by Elasticsearch, and an enhanced shopping cart module), which are the final part of the project.

Moreover, Advox developed an advanced RMA (Return Merchandise Authorization) module to streamline the returns and complaints process, utilizing user-friendly forms to enhance customer service. Compliance with relevant regulations, such as GDPR and Omnibus directive, was ensured through dedicated modules, guaranteeing that the platform meets all legal requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was recently launched, and the new platform is still in the promotion phase to reach as many customers as possible. Because of this, it's tough to gauge customer reactions over time just yet.

However, the changes made are certainly helpful in better meeting the needs of online users, for example, a custom module that allows for the sale of pre-cut cables at special prices enables customers to purchase these items at more attractive rates. In the past, due to the lack of an appropriate technical solution, these products were recorded as costs and losses for the company

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thanks to our constant contact with the Project Manager, we were able to continuously monitor and participate in the development of the project. All questions or plans for future changes were discussed promptly, which allowed for smooth collaboration at every stage of the process.

What was your primary form of communication with ADVOX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A major highlight of the collaboration was not only the correct technical implementation of changes but also the understanding of our business needs and the specifics of operating in the niche industry we are in. This allowed us to rely on solutions that would be genuinely useful for our customers and business partners.

Are there any areas for improvement or something ADVOX Studio could have done differently?

The whole process of designing and implementing the platform went smoothly. We left room for changes and decided to postpone the ERP system implementation and some frontend functionalities for practical reasons. However, finishing the platform is a matter of the near future.

BACKGROUND

Please describe your company and position.

I am the Web Developer of the company.

Describe what your company does in a single sentence.

We supply over 400 highly effective professional supplements – only available to or through Registered Healthcare Practitioners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ADVOX Studio to accomplish?
Magento Development

SOLUTION

How did you find ADVOX Studio?

Online Search

Why did you select ADVOX Studio over others?

Company values aligned

How many teammates from ADVOX Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Advox has been our Partner for several years now, delivering reliable e-commerce solutions. They have helped us maintain an existing project in Magento 1 and build a brand new solution based in Magento 2. Both websites are running smoothly with latest updates and lots of customisations are business either reuiqred and wanted to try out. Apart from development, Advox Team is also helping us with server administration, keeps great version control and uses their experience to keep our IT budgets under control.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our websites have been growing in number of online customer registrations and sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Advox is well organised and meets our expectations in terms of project management. Over the years we have had sever PMs assigned to our project but the transitions were smooth and our needs are met. We communicate efficiently over chat and email, having weekly summaries online. We also have access to Jira that holds detailed history of all the work done and makes it easy to track, maintain and grow our wesbites. They are also very good in estimating the jobs costs once they get to know the project well enough.

What was your primary form of communication with ADVOX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate Advox's engagement and work ethics. Over the years, our business partnership has grown strong, and we appreciate the reliability that this company has brought to our e-commerce endeavors. 

Are there any areas for improvement or something ADVOX Studio could have done differently?

Since our companies use different software for online meetings and conversations, we're still searching for the best way to keep our daily communication organised. A better chat software would be an improvement.

BACKGROUND

Please describe your company and your position there.

Kratki.com is a well-established company operating on the Polish market since 1998. The brand is recognized as a leading manufacturer of fireplaces, grills, and fireplace accessories. With over two decades of experience, Kratki.com has built a reputation for producing high-quality products and providing excellent customer service.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ADVOX Studio, and what were your goals?

The premise of our project was to develop an online store for both the B2C and B2B industries that could smoothly handle periods of heavy traffic. It was also crucial to maintain consistency and a smooth transition for users moving between store variants from B2C to B2B. The technological challenge included updating the platform to newer Magento version and also adapting the platform to 8 language versions and improving the customer's shopping experience by developing a series of new solutions and creating a new design. As part of the ongoing efforts, we also decided to change the external ERP system we previously used by transferring its role to the Magento platform itself.

SOLUTION

How did you select this vendor and what were the deciding factors?

Making the decision on which software house we would entrust to the implementation of the project, we paid attention to several factors. The most important of these was having experience in using the Magento platform in previous projects. Another was the ability to effectively lay out the entire architecture of the eCommerce platform to suit our specific needs. An innovative and comprehensive approach to eCommerce store design, as well as an individual approach to the client, was also important.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project first involved migrating old components to a new version of the platform developed on Magneto and creating a completely new site design based on ScandiPWA. After a series of tests, the processes of stabilizing the platform began, which allowed us to take the next steps, i.e. the implementation of the One Step Check Out and the segmentation of the platform into separate store views in different language versions. Based on the design of the site created for retail customers, we proceeded to work on the B2B platform, with the design and individual store elements corresponding to the layout of the B2C store.

As part of this portion of the project, modules specific to business contacts were implemented, such as individualized price lists, and a shopping list module. The current cooperation with Advox involves both the maintenance of the platform and the continuous improvement of individual solutions based on new opportunities. Therefore, the next stage of cooperation will be to expand the existing solutions with capabilities provided by artificial intelligence.

How many people from the vendor's team worked with you, and what were their positions?

A dedicated team consisting of Magento and React developers, as well as a design and testing team, was responsible for the development of the project. All activities were coordinated by a dedicated Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new website operates in eight languages, allowing purchases in four currencies and enabling us to ship our products worldwide using a variety of delivery methods. Customers can use payment methods such as apple pay, gpay, kevin, klarna, paypal, bluemedia etc. during the purchase process.

Describe their project management style, including communication tools and timeliness.

PM in Advox is based on agile methodology, with a high dose of flexibility based on our current needs. The technical communication, as well as scope defining is fully based on JIRA and coherent meetings. As for the flow, we work in 2-week sprints with release versioning, planned in advance for about a 1Q.

What did you find most impressive or unique about this company?

The most important aspect of our cooperation was Advox's understanding of our business needs, and they've provided the best solutions to achieve our goals. The combination of these features with the high quality of services offered allowed the continuous development of our platform based on increasingly new solutions and in accordance with current needs.

BACKGROUND

Please describe your company and your position there.

I'm the E-commerce Manager in VCO S.A. - owner of Volcano clothing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ADVOX Studio, and what were your goals?

We were struggling with many errors on our website. Our main goal was to redesign the page fundamentals and bring our e-commerce platform to the next level.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for experienced Magento developers. Advox was one of the most suggested. After a few inteviews we knew thatthis is a

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First of all, we conducted an audit of the website to diagnose errors. After that we prepred a brief which included the most important issues to manage. we fixed carrier plug-ins, improved website performance, improved website wisibility thanks to new blog and implemented new UX designs.

How many people from the vendor's team worked with you, and what were their positions?

Two project managers, 4-5 developers,

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Improved website performance, new UX designs implemented with Advox-suggested changes. They provide great support and quick problem solving.

Describe their project management style, including communication tools and timeliness.

Project Manager is available at every time of the day. We communicate by phone, skype, whatever we need. He responds immediately, supports us whith his extensive knowledge and experience.

What did you find most impressive or unique about this company?

experience, time and quality of services.

Are there any areas for improvement or something they could have done differently?

In-depth research when starting cooperation with the client. At the beginning, we were assigned a less experienced project manager and a smaller team, which were not enough for our needs.

BACKGROUND

Please describe your company and your position there.

Leading manufacturer of electric city buses and trolleybuses. Position: Marketing & Int Comm Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ADVOX Studio, and what were your goals?

Developing online store based on Magento platform with two store views and multiple languages. Goal: increasing sales by renewing old web site, making easier access to store management.

SOLUTION

How did you select ADVOX Studio and what were the deciding factors?

RFP's and other positive references.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Magento installation, configuration of the test and production environment. Creating a multistore for PL and ENG language personalizing the product slider and the promotional banner. Preparing the possibility of subscribing for the newsletter and adding a comment to the orders placed. DHL and DotPay integration. Template customization.

How many people from the vendor's team worked with you, and what were their positions?

We were working mostly with one project manager, who coordinated the work of the rest of the team. All needs and comments were communicated electronically. PM was estimating a time required to achieve the scope and "translating" our needs to the developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Too early to measure a concrete sales rise however implementing the store was a success and there is a significant increase of page visits.

Describe their project management style, including communication tools and timelines.

The project management style offered by Advox was tailored to our needs. They are flexible. Communication mostly through e-mails and phone calls.

What did you find most impressive or unique about this company?

Flexibility in negotiations however our project was about a small online shop, so our need were also small.

Are there any areas for improvement or something they could have done differently?

Everything is playing out pretty well for our company, thanks to the team's efforts. Communications could have been better but everyone is sometimes busy.

BACKGROUND

Please describe your company and your position there.

I'm working as Head of E-commerce in a premium online food/grocery store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ADVOX Studio, and what were your goals?

The goal was to create online store based on Magento 2 platform in 3-4 months. The biggest challenge was to finish the project in a demanding deadline. In the scope of the project was to create the frontend of the store, individual customizations and to integrate it with ERP system (SAP Business One). The store was created from scratch.

SOLUTION

How did you select ADVOX Studio and what were the deciding factors?

ADVOX was selected in a RFP process. Proposed project duration time and its total costs were the most important deciding factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Installation of Magento 2 platform together with basic configuration. Implement graphic design for the desktop and mobile version. Development of custom modules based on requirements. Integration with SAP Business One ERP platform. Tests and production implementation.

How many people from the vendor's team worked with you, and what were their positions?

I was only in touch with the project manager who was responsible for further internal coordination of frontend and backend developers, testers, UX designers and system administrators.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Almost all of the deliverables were delivered within agreed time frame.

Describe their project management style, including communication tools and timelines.

The project was managed in an agile way with minor scope changes in progress. During weekly sprints we discussed the project progress and planned further tasks. The communication was held in Asana, InVision and by e-mail.

What did you find most impressive or unique about this company?

The company proved a flexible approach in the project. The company willingly undertook new tasks beyond the scope of the project, which could improve it.

Are there any areas for improvement?

The MD estimation could be more accurate. The task updates could be provided more frequently.