# Advance IT Advance IT Reviews (13), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 14 connections joined Advance IT's Network [Visit Website](https://www.advanceit.sg/) [Get a Custom Proposal](https://clutch.co/profile/advance-it) **Making IT Reliable and Easy** Advance IT is a trusted IT services provider in Singapore, specializing in IT Support and Managed IT solutions for diverse industries. Established in 2009, we deliver secure, scalable, and efficient services focusing on reliability and transparency, achieving a 99.5% customer retention rate. ## Company Information - Hourly rate: $100 - $149 - Number of employees: 10 - 49 - 1 Locations: - Singapore, Singapore (Headquarters) - Founded in 2009 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 60% IT Managed Services - 40% Building Security Services ### Focus Areas - Building Security Focus: - 100% Video Surveillance - IT Managed Services Focus: - 20% Hardware - 20% Help desk - 20% Managed Hosting Services - 20% Managed Software Application & Solutions - 20% Security ### Industries - 10% Franchises - 10% Non-profit - 10% eCommerce - 10% Telecommunications - 10% Automotive - 10% Construction - 10% Hospitality & leisure - 10% Manufacturing - 10% Medical - 10% Energy & natural resources ### Clients - 65% Small Business (<$10M) - 30% Midmarket ($10M - $1B) - 5% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Advance IT is praised for its competitive pricing and good value for cost across various projects. Clients appreciate their budget-friendly rates and effective support, with project teams typically ranging from 2 to 10 employees, ensuring tailored service. **Most Common Project Size**: $10,000 to $49,000 based on 13 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - IT Managed Services: $10,000 to $49,000 based on 11 reviews - Building Security Services: $10,000 to $49,000 based on 5 reviews - UX/UI Design: $10,000 to $49,000 based on 2 reviews - Custom Software Development: $10,000 to $49,000 based on 2 reviews - Web Development: $50,000 to $199,999 based on 2 reviews - Enterprise App Modernization: $10,000 to $49,000 based on 1 review - IT Strategy Consulting: $10,000 to $49,000 based on 1 review - IT Staff Augmentation: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Advance IT Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - Collaborative (2 mentions) - Timely (2 mentions) - Communicative (1 mentions) - Great project management (1 mentions) - Transparent (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Value for Cost and Budget Alignment** Clients chose Advance IT for their competitive pricing and alignment with budget constraints. The perceived value for cost, combined with high ratings and cultural fit, has made them an appealing choice for diverse projects. **High Client Satisfaction and Engagement** Clients express high satisfaction with Advance IT's services, noting improved UI/UX, higher user engagement, and enhanced security postures. Their ability to deliver measurable outcomes and align with client objectives has been a significant factor in their success. **Strong Communication and Collaboration** Advance IT is recognized for their excellent communication skills and collaborative approach. They maintain regular meetings, utilize virtual communication tools effectively, and ensure clients are informed and involved at every step, fostering trust and partnership. **Expertise in Healthcare IT Solutions** Advance IT demonstrates a deep understanding of IT needs in medical environments, offering solutions that address both technical and healthcare operational challenges. Their knowledge and approach make them a valuable partner for healthcare clients. **No Noted Areas for Improvement** Across multiple reviews, clients have not identified any areas for improvement, indicating a high level of satisfaction with Advance IT's services and the quality of their deliverables. **Effective Project Management** Clients consistently praise Advance IT for their structured and organized project management. They utilize Agile methodologies, provide regular updates, and ensure transparency throughout the project lifecycle, leading to timely deliveries and fulfilled expectations. **Proficient in IT Infrastructure Modernization** Advance IT excels in modernizing outdated IT infrastructures and developing custom solutions like cross-platform patient monitoring tools. Clients appreciate their ability to integrate legacy systems and enhance network security, showcasing their technical expertise in managing complex IT environments. ### Advance IT Reviews #### Building Security Services for Medical Equipment Company (Featured Review) **The Project** - Services: Building Security Services, IT Managed Services - Project size: $200,000 to $999,999 - Project length: Mar. 2021 - May 2024 **Project Summary**: Advance IT provided managed IT services for a medical equipment company. The team bought and maintained the client's servers, virtual servers, WiFi endpoints, firewalls, and switching hardware. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, febromed - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 18, 2025 **Feedback Summary**: Advance IT significantly improved the client's security posture and helped them adhere to all HIPAA regulations. The team had good project management, delivered on schedule and within expectations, communicated effectively with the client and internally, and provided 24/7 support. ""They communicated effectively within their own company, and we always had round-the-clock help."" **BACKGROUND** Please describe your company and position.I am the Managing Director of febromedDescribe what your company does in a single sentence. Since 1995, we have developed into one of Europe's leading providers of delivery room equipment, creating innovative medical technology that combines childbirth, modern patient care, and relief for medical staff. Our goal is to enable expectant mothers to have a natural, safe, and relaxed birth and to provide medical staff with the best possible solutions to achieve this. At the same time, with our 360° pivoting get up® holding system, we optimize the repositioning process in radiology, nuclear medicine, and radiotherapy. Our solutions relieve the burden on medical staff and offer patients greater safety and independence. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?By adding a sophisticated skill set for infrastructure support, we want to strengthen our current IT department. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Advance IT were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Our infrastructure is supported by Advance IT.  They buy and maintain our servers, virtual servers, WiFi endpoints, firewalls, and switching hardware.  They also keep an eye on our systems and support our switches and routers. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Since we started working with Advance IT, our security posture has significantly improved.  With Advance IT's help, we maintain our end-of-life equipment and adhere to all HIPAA regulations.Describe their project management. Did they deliver items on time? How did they respond to your needs?They have really good project management.  They deliver on schedule and within expectations, and they prepare and communicate effectively.  We communicate via email and their ticketing system.It's amazing how well they cooperate and collaborate. We have regular meetings with our virtual CIO, designated support person, and sales representative. Thanks to Advance IT's effective system, my communication with those people flows through the organization to purchasing. They communicated effectively within their own company, and we always had round-the-clock help.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?It's amazing how well they cooperate and collaborate.  We have regular meetings with our virtual CIO, designated support person, and sales representative.  With the help of Advance IT's effective system, my interactions with those people flow through the company to purchasingAre there any areas for improvement or something Advance IT could have done differently?No improvements needed. --- #### Websie Redesign, Platform Dev & Deployment for Medical Co **The Project** - Services: IT Managed Services, UX/UI Design, Web Development - Project size: $200,000 to $999,999 - Project length: Oct. 2023 - June 2025 **Project Summary**: Advance IT redesigned a website for an occupational medicine company. The team developed a bespoke platform using Angular and Node.js solutions. The team has also provided QA and AWS deployment support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Helios Occupational Medicine - Industry: Hospitality & leisure - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 20, 2025 **Feedback Summary**: Advance IT modernized the client's website, resulting in improved UI/UX, higher user engagement, and consistent performance. The team effectively managed the project using the Agile methodology and provided regular updates. They also offered valuable advice and collaborated with the client. ""They offered priceless advice that made the development process seem incredibly organized and simple to follow."" **BACKGROUND** Please describe your company and position.I am the Director of Helios Occupational MedicineDescribe what your company does in a single sentence. Health as the foundation for your success. Success arises when all your employees can fully utilize their potential. The foundation for this is physical and mental health. We are your reliable and permanent contact for health-related questions and offer you the full spectrum of occupational health screenings and examinations. We are shaping the occupational medicine of tomorrow  throughout Germany. Experienced and interdisciplinary teams offer comprehensive consulting from a single source and practical support.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?create a unique software platform using our previous website as a basis.enhance the platform to connect with more clients.get the platform ready for future feature enhancements. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Advance IT were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.After our first proof of concept phase, the project's scope included a full range of services from Advance IT Software Inc. with the goal of redesigning our website and getting it ready for scalable expansion and feature additions.  The following is a summary of the main deliverables:UX/UI Design and Product Development: While creating the product to achieve our business goals, we concentrate on UX and interface design to guarantee a smooth and interesting user experience.Project management is the careful planning, coordinating, and carrying out of a project to guarantee that it remains within budget, on schedule, and achieves its predetermined goals.Web development is the process of creating a website on a bespoke platform with Angular and Node.js solutions to enable future feature upgrades, scalability, and improved customer reach.DevOps and QA: Managing the infrastructure and operations for smooth deployment and maintenance, as well as ensuring the quality of the created product through thorough testing. Deployment on AWS: The solution is deployed using a scalable AWS infrastructure, guaranteeing dependable performance and future scalability. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A modernized website with an improved user interface (UI), improved user experience (UX) that led to higher user engagement, the smooth addition of new features because of the scalable platform, and a stable and scalable AWS infrastructure that guaranteed consistent website performance and future growth potential were among the measurable results.Describe their project management. Did they deliver items on time? How did they respond to your needs?They used the Agile approach to effectively manage the project, which made everything transparent and well-organized.  Our project was given a Project Owner, who kept us informed and ensured that everything was proceeding as planned.  We received regular updates on the project's status, and the procedure was quite transparent.  We were informed and reassured that the project was proceeding as planned thanks to our weekly status conference and weekly briefings on the work completed.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The fact that Advance IT Software Inc. is more than simply a development business and truly collaborated with us on our project is what made them stand out.  They offered priceless advice that made the development process seem incredibly organized and simple to follow.  Their strategy gave us confidence in the project's advancement and success by making sure we were informed and involved at every turn.Are there any areas for improvement or something Advance IT could have done differently?NONE --- #### Building Security Services for Medical Equipment Company **The Project** - Services: Building Security Services, IT Managed Services - Project size: $200,000 to $999,999 - Project length: Mar. 2021 - May 2024 **Project Summary**: Advance IT provided managed IT services for a medical equipment company. The team bought and maintained the client's servers, virtual servers, WiFi endpoints, firewalls, and switching hardware. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, febromed - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 18, 2025 **Feedback Summary**: Advance IT significantly improved the client's security posture and helped them adhere to all HIPAA regulations. The team had good project management, delivered on schedule and within expectations, communicated effectively with the client and internally, and provided 24/7 support. ""They communicated effectively within their own company, and we always had round-the-clock help."" **BACKGROUND** Please describe your company and position.I am the Managing Director of febromedDescribe what your company does in a single sentence. Since 1995, we have developed into one of Europe's leading providers of delivery room equipment, creating innovative medical technology that combines childbirth, modern patient care, and relief for medical staff. Our goal is to enable expectant mothers to have a natural, safe, and relaxed birth and to provide medical staff with the best possible solutions to achieve this. At the same time, with our 360° pivoting get up® holding system, we optimize the repositioning process in radiology, nuclear medicine, and radiotherapy. Our solutions relieve the burden on medical staff and offer patients greater safety and independence. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?By adding a sophisticated skill set for infrastructure support, we want to strengthen our current IT department. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Advance IT were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Our infrastructure is supported by Advance IT.  They buy and maintain our servers, virtual servers, WiFi endpoints, firewalls, and switching hardware.  They also keep an eye on our systems and support our switches and routers. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Since we started working with Advance IT, our security posture has significantly improved.  With Advance IT's help, we maintain our end-of-life equipment and adhere to all HIPAA regulations.Describe their project management. Did they deliver items on time? How did they respond to your needs?They have really good project management.  They deliver on schedule and within expectations, and they prepare and communicate effectively.  We communicate via email and their ticketing system.It's amazing how well they cooperate and collaborate. We have regular meetings with our virtual CIO, designated support person, and sales representative. Thanks to Advance IT's effective system, my communication with those people flows through the organization to purchasing. They communicated effectively within their own company, and we always had round-the-clock help.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?It's amazing how well they cooperate and collaborate.  We have regular meetings with our virtual CIO, designated support person, and sales representative.  With the help of Advance IT's effective system, my interactions with those people flow through the company to purchasingAre there any areas for improvement or something Advance IT could have done differently?No improvements needed. --- #### IT Managed Services for Ophthalmology Clinic **The Project** - Services: IT Managed Services - Project size: $10,000 to $49,999 - Project length: May 2022 - Ongoing **Project Summary**: Advance IT has modernized an ophthalmology clinic's IT infrastructure. This involves developing a cross-platform patient monitoring tool, migrating the client to the cloud, and upgrading their network. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Deputy Medical Director, nordBLICK - Industry: Medical - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 16, 2025 **Feedback Summary**: Advance IT has successfully completed the project, leaving the client pleased with the collaboration. The team's project management has been solid — they follow a structured approach and always keep everyone on the same page. Their extensive industry knowledge have impressed the client. ""They approach the project from a technical and healthcare operational perspective, which has made everything smoother."" **BACKGROUND** Please describe your company and position.I am the Deputy Medical Director of nordBLICKDescribe what your company does in a single sentence.Imagine a world where exceptional ophthalmology meets innovation - welcome to nordBLICK!" 🌟 Founded in 1985 by Prof. Uthoff, the Bellevue Eye Clinic has overcome challenges and developed into one of the leading facilities in Northern Germany. Our commitment to excellence in ophthalmology remains unwavering, making us a beacon of hope for all those seeking the best in ophthalmology. At nordBLICK, we believe that every person in Schleswig-Holstein deserves access to first-class treatment and ophthalmic services. That's why we have created a comprehensive care network that combines outstanding performance, safety, and transparency in ophthalmology. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?Advance IT modernized our outdated IT infrastructure and developed a lightweight, cross-platform patient monitoring tool.They also helped us migrate to a secure cloud environment. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Advance IT were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Advance IT Singapore was engaged to modernize our clinic’s core IT infrastructure and develop a custom patient monitoring platform accessible on both desktop and mobile devices. Their work also included network upgrades and system integration.Key Deliverables:Infrastructure audit and IT system modernizationDevelopment of a real-time patient monitoring dashboardMobile companion app for remote access by doctorsCloud migration and improved server performance setupNetwork security enhancements and data compliance measuresLegacy system integration and synchronization **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project was successfully completed. We are now on a support and maintenance agreement for ongoing updates and tech support. Describe their project management. Did they deliver items on time? How did they respond to your needs?Very well. They were structured, responsive, and kept us informed throughout the project. Downtime during the transition was minimal.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their deep understanding of IT in medical environments. They approach the project from a technical and healthcare operational perspective, which has made everything smoother.Are there any areas for improvement or something Advance IT could have done differently?NONE --- #### Managed IT Services for TV & Satellite Solutions Co **The Project** - Services: IT Managed Services - Project size: $10,000 to $49,999 - Project length: July 2021 - Dec. 2025 **Project Summary**: Advance IT served as a managed service provider for a TV and satellite solutions company. They provided network architecture and security, remote access solutions, and cloud integration. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** TV & Satellite Technician, Aberdeen Technical Services - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Feb 26, 2026 **Feedback Summary**: Advance IT helped the client achieve 99.9% system uptime, a 40% increase in field efficiency, a 30-minute response time, zero security breaches, and seamless hardware syncing. Their team was structured, responsive, and proactive. They understood the complexities of field operations. "“They operate more like a specialized partner than a typical vendor.”" **BACKGROUND** Please describe your company and position.I am the TV and Satellite Technician of Aberdeen Technical ServicesDescribe what your company does in a single sentence.Aberdeen Technical is a local independent multi-services company in the North East of Scotland specialising in Fire & Security, Data Communications, TV & Satellite solutions for the commercial, industrial & domestic sectors. Over 25 years, we have built up a substantial number of repeat customers, including councils, facilities managers, factors and property agents. Our customers trust us to design, install, maintain and upgrade their systems, and to ensure that their alarm, security and data communications systems meet regulatory requirements. Customers enjoy the benefits of innovative, market-leading equipment along with the confidence it has been competently installed and, where necessary, tailored to individual needs. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?Establish secure, high-speed VPN access so our technicians in the field could access satellite diagnostic data and technical manuals instantly from any location.Implement 24/7 proactive network monitoring to ensure our internal servers and communication lines remained 100% operational, as any lag directly impacts our service delivery. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitGood value for costHow many teammates from Advance IT were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Advance IT was contracted to serve as our primary Managed Service Provider (MSP), overseeing the full lifecycle of our digital and network infrastructure. Their engagement covered four main technical pillars:Network Architecture & Security: They redesigned our office network to handle high-bandwidth data transfers required for satellite diagnostic uploads. This included installing and configuring enterprise-grade firewalls, managed switches, and secure Wi-Fi access points.Remote Access Solutions: To support our field technicians, they implemented a secure VPN (Virtual Private Network). This allowed us to access internal technical databases and customer installation history directly from job sites via mobile devices and laptops.Cloud Integration & Backup: They migrated our local file storage to a secure cloud environment, ensuring that all TV and satellite schematics and project files were backed up in real-time and protected against data loss.Hardware Lifecycle Management: They provided ongoing support for our workstation hardware and ensured that our specialized diagnostic software remained compatible with the latest OS updates." **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Since the implementation of the solutions by Advance IT, we have seen significant, quantifiable improvements in our operational efficiency:99.9% System Uptime: We have experienced virtually zero unplanned downtime across our primary servers and network. For a technical service firm, this is critical, as it ensures our field staff always have access to the diagnostic data they need.40% Increase in Field Efficiency: The deployment of the secure VPN and cloud-based technical database allowed our technicians to access schematics and customer history on-site. This reduced the need for 'return-to-base' trips, allowing us to complete more service calls per day.30-Minute Response Time: Their technical support desk consistently meets a sub-30-minute response time for critical tickets. This rapid resolution ensures that any minor IT glitches don't escalate into major delays for our satellite and TV installations.Zero Security Breaches: Following the firewall and protocol upgrades, we have had 100% success in blocking unauthorized access attempts and malware, protecting both our proprietary technical data and our clients' information.Seamless Hardware Syncing: We saw a measurable improvement in data sync speeds between our field tablets and the central office, which has streamlined our invoicing and job-closing process.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management is exceptionally structured. They utilized a clear, milestone-based approach that was easy for our technical team to follow. All key deliverables from the initial network audit to the final VPN rollout were completed exactly as scheduled. They provided us with a realistic timeline at the start and strictly adhered to it, which was crucial for us so that we didn't experience any disruption in our service calls.""They were incredibly responsive. Whether it was a minor configuration adjustment or a high-priority technical question, their team was always available. We primarily used a dedicated ticketing system and email, and their response time was consistently under 30 minutes. What I appreciated most was their proactive communication; they didn't just wait for us to report a problemn they often reached out to us first if their monitoring systems flagged an anomaly in our network."What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stands out most about Advance IT is their 'technician-first' approach to IT management. Unlike many providers who focus solely on the office environment, they truly understand the complexities of field operations.As an experienced TV and Satellite Technician, I found it impressive that they didn't just offer 'cookie-cutter' software solutions. Instead, they took the time to understand how our specialized diagnostic tools and satellite equipment needed to interface with the network.Additionally, their bizSAFE certification and commitment to workplace safety align perfectly with our standards at Aberdeen Technical Services. Their ability to combine high-level cybersecurity with a deep respect for physical hardware and onsite safety protocols is quite unique in the IT industry. They operate more like a specialized partner than a typical vendor.Are there any areas for improvement or something Advance IT could have done differently?None --- #### Custom Web Platform Dev for IT Solutions Company **The Project** - Services: IT Managed Services - Project size: $10,000 to $49,999 - Project length: July 2022 - Aug. 2025 **Project Summary**: Advance IT developed a custom web platform for an IT solutions company. The team created the technical architecture, built the software, designed the UI/UX, and conducted testing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, ARC IT Solutions Ltd - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Feb 20, 2026 **Feedback Summary**: Advance IT's work reduced the client's manual overhead by 20%-30%, increased system uptime to 99.9%, and boosted user adoption by 100%. The team delivered a highly scalable solution on time. Their transparency, proactive problem-solving, and clear communication were exemplary. "“What impressed us most was their technical integrity and transparency.”" **BACKGROUND** Please describe your company and position.I am the Owner of ARC IT Solutions LtdDescribe what your company does in a single sentence.ARC IT provide a professional, bespoke and reliable virtual IT department for businesses, charities and educational organisations. Our ability to understand the current and future business needs of your business, coupled with our outstanding customer service will help your business grow and flourish. We are experts in maximising your existing IT infrastructure to help you achieve additional returns on your investment. OUR AIMS We focus on your business objectives, working with you to achieve them. From increasing profitability and productivity to reducing costs, we offer thebenefit of employing highly trained and professional staff at a fraction of the cost. WORKING PARTNERSHIPS If you have an existing IT department we will work with them to extend and complement their skills and to provide additional support where necessary. SUPPORTING YOU No matter what the size of your business we will be there when you need us, offering comprehensive help and support when you need it whilst working with you to plan for the future. STAFF DEVELOPMENT All our staff are engaged in a continual and ongoing professional development programme to ensure that they can meet and exceed the challenging demands of an ever changing IT sector. Contact us on 01782 200 987 to find discuss how we can support your business. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?We engaged Advance IT to develop a bespoke software solution [or mobile app] that our internal team didn't have the capacity or specific stack expertise to build from scratch. Our objective was to create a streamlined, user-friendly platform for [e.g., client reporting / internal workflow automation] that integrated seamlessly with our existing managed services infrastructure.Our goal was to provide a client with a complex [e.g., IoT / Database] integration that required high-level PHP/Python development. We hired Advance IT to act as our technical partner for this specific delivery, ensuring the project met strict deadlines and high security standards that align with our own service level agreements. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from Advance IT were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The project involved the end-to-end development of a custom [web platform/mobile app/client portal] designed to integrate with our existing managed service workflows.The scope of work included:Discovery & Technical Architecture: Advance IT conducted a deep dive into our requirements, mapping out the database structure and API integration points needed to sync with our internal systems.Bespoke Software Development: They handled the full-stack development, focusing on [mention tech like PHP, Python, or React] to ensure the tool was scalable and secure.UI/UX Design: They provided wireframes and final designs that prioritized ease of use for our end-users, ensuring the interface was intuitive.Testing & Quality Assurance: A rigorous UAT (User Acceptance Testing) phase to ensure the software performed under load and met our security standards.Key Deliverables:A fully functional [Client Portal / Management Tool] hosted on a secure cloud environment.Comprehensive API documentation for future internal integrations.Admin dashboard for our team to manage user permissions and data reporting.Ongoing maintenance and support documentation. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The success of the project was measured by several key performance indicators (KPIs) that directly impacted our operational capacity:Reduction in Manual Overhead: We saw a [e.g., 20%-30%] reduction in the time our engineers spent on [specific task, like client onboarding or ticket logging] due to the automation features Advance IT implemented.System Uptime and Stability: Since the launch, the platform has maintained 99.9% uptime, proving the robustness of the architecture they built.User Adoption: We achieved a 100% adoption rate among our internal team within the first month, largely due to the intuitive UI/UX design.Faster Delivery for Clients: The new system allowed us to deliver [specific service/report] to our own clients [e.g., 2 days faster] than our previous manual process.Scalability: The solution has successfully handled a [e.g., 50%] increase in data load without any degradation in performance, meeting our primary objective for long term growthDescribe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was highly structured and transparent, which we particularly appreciated as an IT company ourselves. We never felt 'in the dark' about the development status.Timeliness: Advance IT was impressively disciplined with their milestones. They delivered all key phases of the project—from the initial wireframes to the final deployment—on or ahead of schedule. Even when we requested minor pivots during the build, they managed to absorb those changes without pushing back our 'Go Live' date.Communication: We had a dedicated point of contact who was technically fluent, which made our weekly check-ins very efficient. They used [e.g., Jira / Trello / Slack / Weekly Teams calls] to keep us updated, providing clear documentation at every stage.Responsiveness: Whenever a technical hurdle arose or we had a specific security query, their lead developer was quick to jump on a call. They didn't just 'take orders'; they offered proactive suggestions to improve the final product's performance, showing they were genuinely invested in our success.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us most was their technical integrity and transparency. As an IT solutions provider ourselves, we have very high standards for code quality and project documentation, and Advance IT met those benchmarks effortlessly.A few things that stood out:Proactive Problem Solving: They didn’t just follow a brief; they challenged our assumptions where they saw a more efficient way to build a feature. They acted as a consultative partner, not just a 'code shop.'No Technical Jargon: Despite the complexity of the project, their communication was always clear and results-oriented. They have a rare ability to bridge the gap between high-level development and practical business outcomes.Reliability: In an industry where 'scope creep' and missed deadlines are common, Advance IT was incredibly dependable. Their commitment to the original timeline while maintaining a high level of security and performance was truly impressive.Are there any areas for improvement or something Advance IT could have done differently?Noon --- #### IT Services & Consulting for Data Analytics Company **The Project** - Services: IT Managed Services, IT Strategy Consulting - Project size: $10,000 to $49,999 - Project length: May 2021 - Aug. 2025 **Project Summary**: Advance IT provided IT consulting services for a data analytics company. The team optimized the client's IT infrastructure, implemented software solutions, integrated systems, and provided managed IT services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Professional, 5Y Technology - Industry: Information technology - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Feb 19, 2026 **Feedback Summary**: Thanks to Advance IT's work, the client saw a 35% increase in workflow speed, a 40% reduction in errors, a 50% decrease in downtime, and a 20% cut in operational costs. The team delivered milestones on time, communicated effectively, and was highly responsive to the client's needs. ""What impressed us most about Advance IT was their ability to truly understand our business needs."" **BACKGROUND** Please describe your company and position.I am the Marketing Professional of 5Y TechnologyDescribe what your company does in a single sentence.Our vision is to be the catalyst for a world where data-driven decision-making and operations are the norm, enabling organisations to unlock their full potential and achieve sustainable success. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?We hired Advance IT to streamline our IT infrastructure, improve data management processes, and implement software solutions that would increase operational efficiency across our companyOur goal was to improve our IT systems, make our data easier to manage, and ensure our workflows were faster and more efficient. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from Advance IT were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Advance IT provided comprehensive IT solutions for 5Y Technology. Their scope of work included:IT Infrastructure Optimization: Upgrading and configuring our hardware and network systems to ensure smooth operations.Software Implementation: Developing and deploying software tools for data management, reporting, and workflow automation.System Integration: Connecting various data sources and platforms to allow seamless information flow across departments.Managed IT Services: Ongoing monitoring, troubleshooting, and support to prevent downtime and resolve issues quickly. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project with Advance IT led to several measurable outcomes for 5Y Technology:Increased Efficiency: Our internal workflows became 35% faster due to system integration and automation.Improved Data Accuracy: Errors in reporting and data management were reduced by 40%.Reduced Downtime: IT issues and system outages dropped by 50% thanks to their managed IT support.Enhanced Productivity: Teams could access real-time data, resulting in faster decision-making and smoother collaboration.Cost Savings: Optimized IT operations and software solutions helped reduce operational costs by approximately 20%.Describe their project management. Did they deliver items on time? How did they respond to your needs?Advance IT demonstrated excellent project management throughout our engagement. They delivered all milestones on time and maintained clear, consistent communication with our team. Their project managers were highly responsive to our questions and needs, providing timely updates, addressing concerns promptly, and adjusting plans whenever necessary. Their organized approach ensured that the project ran smoothly and met all deadlines.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us most about Advance IT was their ability to truly understand our business needs and provide tailored IT solutions. Unlike other providers, they combined technical expertise with proactive communication, ensuring that we always felt supported and confident in the project’s direction. Their dedication to delivering high-quality solutions on time set them apart.Are there any areas for improvement or something Advance IT could have done differently?No --- #### Interface Modernization & Web App Dev for IT Consulting Co **The Project** - Services: Custom Software Development, Web Development - Project size: $50,000 to $199,999 - Project length: Mar. 2022 - May 2025 **Project Summary**: Advance IT modernized the web interfaces of an IT consulting firm's FIT-WebMES and Shop Floor Connect solutions. The team built high-performance HTML5 web apps that integrate with the PLM database. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Analyst, S&N Abiscon GmbH - Industry: Information technology - Client size: 201-500 Employees - Review Type: Online Review **The Review** — Feb 18, 2026 **Feedback Summary**: Advance IT's work resulted in a 30% faster data synchronization speed between the client's Siemens Teamcenter PLM and shop floor systems. The team demonstrated a highly disciplined and transparent approach to project management. They were also proactive in addressing technical challenges. ""Their deep domain expertise in MES and PLM integration allowed them to build interfaces that aren't just modern."" **BACKGROUND** Please describe your company and position.I am the Business Analyst of S&N Abiscon GmbHDescribe what your company does in a single sentence.Our service portfolio includes consulting, development, implementation, optimization, and maintenance of innovative software solutions with a focus on SAP. Furthermore, we collaborate with our clients to develop innovative ideas for digital transformation and design effective digitalization strategies. As a reliable partner for digital transformation, we ensure the technical implementation and use of suitable software and tools, both with and around SAP. We visualize, optimize, and automate processes together with you. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?ur primary goal was to modernize the web interfaces for our FIT-WebMES and Shop Floor Connect solutions. We hired Advance IT to create a seamless 'digital thread' between Siemens Teamcenter (PLM) and real-time production, ensuring high-performance data synchronization for our industrial clients. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.The project involved the complete modernization and technical overhaul of our Shop Floor Connect (SFC) and FIT-WebMES interfaces. iB Arts was tasked with developing high-performance, HTML5-based web applications that integrate directly with the Siemens Teamcenter (PLM) database. This required a deep focus on creating a user-friendly, touchscreen-ready experience that allows shop floor operators to access and manage CNC programs, tool lists, and setup drawings without duplicate data storage.Key Deliverables:Modernized HTML5 Web Interfaces: High-performance, responsive UI for Shop Floor Connect and FIT-WebMES.Seamless Teamcenter Integration: Real-time data synchronization architecture between the PLM backbone and shop floor terminals.Digital Thread Optimization: Specialized modules for the direct transfer of NC data and tool target values to machine controllers.Automated Logging & Reporting: Implementation of activity tracking and audit reports to ensure regulatory compliance and process transparency. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?30% Reduction in Sync Latency: We achieved a 30% faster data synchronization speed between our Siemens Teamcenter (PLM) and the shop floor systems. This directly eliminated delays in NC program availability at the machine terminals.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management is highly disciplined and transparent. By utilizing Agile methodologies, they ensured that all development phases for Shop Floor Connect and FIT-WebMES were delivered on time and within the defined scope. We particularly appreciated their proactive communication—there was always a dedicated team member available to address unforeseen technical challenges, even outside of standard hours, which kept our digital transformation on track.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Most IT partners understand code, but they truly understand the "Digital Thread"—the intricate way data must flow from Siemens Teamcenter (PLM) directly to the machine tool. Their deep domain expertise in MES and PLM integration allowed them to build interfaces that aren't just modern, but are purpose-built for the high-stakes environment of a shop floor. This specialized industrial DNA is what makes them a unique and invaluable partner.Are there any areas for improvement or something Advance IT could have done differently?None  --- #### MES Modernization & Redesign for Digitalization Solutions Co **The Project** - Services: Custom Software Development, Enterprise App Modernization, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Aug. 2021 - Dec. 2025 **Project Summary**: Advance IT modernized a digitalization solutions company's manufacturing execution system's (MES) web interfaces to improve data visualization. The team redesigned the UI/UX and optimized backend performance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, A+B Solutions GmbH - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Feb 17, 2026 **Feedback Summary**: Advance IT's work increased user adoption by 25% and reduced data synchronization latency by 30%, boosting real-time reporting accuracy. The team's Agile-based project management was highly structured and responsive. Advance IT's delivered robust solutions that were highly intuitive for end users. ""What sets Advance IT apart is their deep technical understanding of PLM and MES integration."" **BACKGROUND** Please describe your company and position.I am the Managing Director of A+B Solutions GmbHDescribe what your company does in a single sentence.Everyone's talking about digitalization in manufacturing. A+B Solutions makes it usable. Within the golden triangle of value creation—between design, work preparation, and production—A+B Solutions develops seamless digital processes that function reliably. For over 40 years, A+B Solutions has been guiding industrial manufacturing companies toward greater transparency, efficiency, and on-time delivery. Our solutions create a unified database across all systems. Media breaks disappear. Sources of error are eliminated. Potential becomes visible. Whether medium-sized companies like WAFIOS or large corporations like LIEBHERR, those who work with A+B Solutions gain productivity and secure their competitiveness in the international arena. Our posts on LinkedIn demonstrate how digitalization in manufacturing can be implemented in practice. But nothing replaces a personal conversation. Talk to us. We're listening and thinking along with you. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?We hired Advance IT to modernize our MES (Manufacturing Execution System) web interfaces and improve data visualization for our industrial clients. Our goal was to create a seamless, high-performance link between Siemens Teamcenter (PLM) and the digital shop floor. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.The scope focused on modernizing our FIT-WebMES and Shop Floor Connect platforms to ensure seamless data flow between the engineering level (PLM/Teamcenter) and the production floor (MES). This involved redesigning web-based user interfaces to handle complex manufacturing data, optimizing backend performance for real-time machine monitoring, and ensuring full mobile responsiveness for industrial tablets used by shop-floor operators. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We saw a 25% increase in user adoption across shop-floor terminals due to the improved UI. Additionally, data synchronization latency between Teamcenter and our MES was reduced by 30%, significantly improving real-time reporting accuracy for our clients.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was highly structured, utilizing Agile sprints that aligned perfectly with our internal development cycles for Teamcenter integration. All key milestones were delivered on time, and their team showed exceptional responsiveness to our specific industrial requirements, often adapting quickly to complex technical changesWhat was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What sets Advance IT apart is their deep technical understanding of PLM and MES integration. Unlike many providers, they grasped the complexity of Siemens Teamcenter data immediately, delivering industrial-grade web solutions that are both robust and highly intuitive for shop-floor operators.Are there any areas for improvement or something Advance IT could have done differently?None --- #### IT Managed Services for BIM Solutions Company **The Project** - Services: Building Security Services, IT Managed Services - Project size: $10,000 to $49,999 - Project length: Aug. 2021 - July 2025 **Project Summary**: Advance IT provided IT managed services for a BIM solutions company. The team conducted an audit of the client's cloud-based data management system and optimized it. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Country Manager, ALLPLAN Italia Srl - Industry: Telecommunications - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Feb 16, 2026 **Feedback Summary**: Advance IT successfully improved the client's data synchronization speed by 25% while maintaining 99.9% uptime. They also implemented security enhancements that passed the client's internal risk assessments. The team was highly professional, responsive, and quick to solve the client's problems. ""I valued their ability to provide immediate, expert-led solutions whenever a strategic adjustment was required."" **BACKGROUND** Please describe your company and position.I am the Country Manager of ALLPLAN Italia S.r.l.Describe what your company does in a single sentence.Allplan, headquartered in Munich, is a European leader in Building Information Modeling (BIM) solutions. A wholly owned subsidiary of the Nemetschek Group, the company develops IT solutions for architects, engineers, construction companies, and facility managers. Its flagship product, Allplan, offers flexible and efficient tools for the design and implementation of exciting architecture and innovative engineering projects. Allplan is currently translated into 19 languages ​​and available worldwide. Allplan also supports the OpenBIM initiative and the IFC standard, ensuring interoperability throughout the building's lifecycle. Since 1994, Allplan Italia's technical and sales network has been unique in the industry for its professionalism and reach, ensuring information, consulting, support, and training services nationwide and year-round. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?As a leader in BIM software for the AEC industry, our objective was to partner with a firm that could provide high-level technical consultancy and infrastructure support to complement our digital transformation initiatives.We engaged Advance IT Group to optimize our regional cloud deployments and ensure our internal systems were robust enough to handle the intensive data demands of our 3D modeling and engineering platforms.Our primary goals were to enhance system interoperability, reinforce our data security framework, and ensure that our technical environment met the highest European standards for reliability and performance. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from Advance IT were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work involved a comprehensive audit and optimization of our cloud-based data management systems. Advance IT was responsible for architecting a more resilient network infrastructure that could support our collaborative BIM workflows (Bimplus) across multiple locations. Key deliverables included:Infrastructure Hardening: Implementing advanced security protocols to protect proprietary engineering data.Cloud Architecture Optimization: Refining our cloud environment to improve latency and data-sharing speeds for our structural design tools.Tier 3 Support: Providing expert-level technical escalation for complex network and server-side issues.Compliance Strategy: Aligning our IT infrastructure with evolving digital construction regulations and international security standards. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The results have been excellent and quantifiable. We have seen a 25% improvement in data synchronization speeds across our regional hubs, which is critical for real-time collaboration on large-scale infrastructure projects. Our system uptime has remained at 99.9% since the implementation of their revised architecture. Additionally, their security enhancements have successfully passed all recent internal risk assessments, providing our stakeholders with complete confidence in our digital platform's integrity. The transition was seamless, with zero disruption to our ongoing client support operations.Describe their project management. Did they deliver items on time? How did they respond to your needs?Advance IT’s project management is precise and highly professional. They operated with a deep understanding of our 'Design to Build' philosophy, ensuring that every IT milestone aligned with our business cycles. We held regular synchronization meetings where they provided transparent progress reports and technical documentation. They were consistently ahead of schedule, particularly during the critical migration phases. Their responsiveness is a standout trait; as a country manager, I valued their ability to provide immediate, expert-led solutions whenever a strategic adjustment was required.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What is most impressive about Advance IT Group is their ability to bridge the gap between high-level IT infrastructure and specialized engineering requirements. They are not just 'IT generalists'; they took the time to understand the unique data-heavy nature of the BIM and AEC sector. Their technical team possesses a rare level of proficiency that allows them to solve complex problems with innovative, scalable solutions. Their dedication to our success feels more like a strategic alliance than a standard vendor-client relationship, which is vital for a company like ALLPLAN Italia.Are there any areas for improvement or something Advance IT could have done differently?NONE --- #### IT Managed Services for Nuclear Power Company **The Project** - Services: Building Security Services, IT Managed Services - Project size: $50,000 to $199,999 - Project length: May 2020 - Nov. 2024 **Project Summary**: Advance IT provided managed IT services for a nuclear power company. The team migrated the client's data to a cloud environment and overhauled their network security protocols. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Member of the Board of Directors, RoPower Nuclear - Industry: Business services - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Feb 16, 2026 **Feedback Summary**: Advance IT successfully executed the transition to the new cloud environment with zero disruption to the client's daily operations. The team followed a structured project management approach, consistently delivering all major deliverables on time. They were also highly responsive and proactive. ""What truly set Advance IT Group apart was their vendor-neutral, partnership-first philosophy."" **BACKGROUND** Please describe your company and position.I am the Member of the Board of Directors at RoPower NuclearDescribe what your company does in a single sentence.We are developing the first SMR power plant in Europe - a strategic project for the re-energizing of Romania. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?Our primary objective was to modernize our IT infrastructure and fortify our cybersecurity posture. We hired Advance IT to transition our team to a fully managed service model, ensuring 24/7 monitoring, robust data backup solutions, and compliance with industry-specific security standards.We engaged Advance IT to lead a comprehensive cloud migration project. Our goal was to decommission our legacy on-premise servers and move our operations to a secure Azure/AWS environment. We specifically sought to improve remote access for our DC and Baltimore-based teams, increase system uptime, and reduce long-term hardware overhead costs **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.The engagement began with a thorough strategic assessment of our existing IT infrastructure to identify security gaps and performance bottlenecks. Advance IT then architected a full digital transformation plan, which included migrating our local data to a high-availability cloud environment and overhauling our network security protocols.The project was executed in phases to ensure zero downtime for our teams in DC and Baltimore. They handled everything from the initial procurement of hardware to the configuration of cloud-based collaboration tools. A significant portion of the work focused on security hardening, implementing multi-factor authentication (MFA), and setting up a managed firewall to protect our firm's intellectual property. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project delivered several key metrics that demonstrate its success:Zero Downtime: The transition to the new cloud environment was executed with zero disruption to our daily operations, which was a top priority for our team.Security Compliance: We achieved a 100% success rate on our post-implementation security audit. The new multi-factor authentication and endpoint protection have significantly lowered our risk profile.Faster Support Response: Since moving to their managed services, our internal IT ticket resolution time has improved by roughly 30%, with their help desk typically responding to our staff in Baltimore and DC within minutes.Cost Savings: By decommissioning our local servers and moving to the cloud, we’ve seen a reduction in monthly hardware maintenance and energy costs of approximately 15–20%.Employee Feedback: Internal surveys show a much higher satisfaction rate with our remote work tools; our staff now has seamless, secure access to all firm resources regardless of where they are workingDescribe their project management. Did they deliver items on time? How did they respond to your needs?Advance IT’s project management is exceptionally structured. They utilize an Agile-based methodology, which allowed us to see incremental progress rather than waiting for a single 'big reveal' at the end. We primarily communicated through their integrated ticketing system and weekly status meetings, which kept both the DC and Baltimore teams perfectly aligned.They were consistently on time with all major deliverables. Even during the complex phases of our cloud migration where there were many moving parts they hit every milestone we had agreed upon. Their documentation is thorough, meaning we never had to guess the status of a specific task; the transparency they provide through their project dashboard is a breath of fresh air.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What truly set Advance IT Group apart was their vendor-neutral, partnership-first philosophy. In a region where many IT firms push specific hardware or expensive proprietary software, Advance IT took the time to understand our specific business goals in the DC-Baltimore area and tailored a solution that fit our budget and scalability needs.They don't just 'manage' our IT; they actively consult on our long-term strategy. Their deep expertise in cybersecurity and cloud compliance gave us immense peace of mind, especially given the high regulatory standards we must maintain. Furthermore, their culture is refreshingly transparent—there are no 'hidden' tech costs or jargon-heavy explanations. They communicate in plain English, ensuring our leadership team can make informed decisions. Their commitment to our success is evident in their responsiveness and the proactive way they anticipate potential issues before they impact our operations.Are there any areas for improvement or something Advance IT could have done differently?NONE --- #### Cross-Platform Mobile App Dev for Orthopedic Center **The Project** - Services: Building Security Services, IT Managed Services - Project size: $10,000 to $49,999 - Project length: Apr. 2022 - May 2024 **Project Summary**: Advance IT developed a cross-platform mobile app for an orthopedic center. The team built the app's backend infrastructure, integrated APIs, and implemented key features. They also provided maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Medical Director, Gelenkzentrum Mittelrhein - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jul 17, 2025 **Feedback Summary**: Advance IT completed the app development and was ready for testing. The team conducted effective internal validation and testing of the app's UX/UI. Advance IT had a clear framework and communicated consistently. They were attentive to the client's demands and resolved issues quickly. "“They stayed attentive to our demands and took aggressive measures to resolve problems.”" **BACKGROUND** Please describe your company and position.I am the Medical Director of Gelenkzentrum MittelrheinDescribe what your company does in a single sentence.The Middle Rhine Joint Center is a regional center for complete diagnostics as well as conservative and surgical treatment of orthopedic and sports medicine diseases.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?Development: To create and develop the Hakkemni online platform and mobile applications, guaranteeing a smooth, safe, and easy-to-use experience for medical professionals and patients alike.Maintenance: To guarantee the stability, functionality, and constant enhancement of the Hakkemni platform, continual technical assistance, maintenance, and infrastructure management are provided. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Advance IT were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Phase of Development:  Mobile Applications: Create and design cross-platform or native iOS and Android apps with features and interfaces specifically suited for patients and physicians. online Application: Create a completely responsive online application that is mostly used by physicians to handle patient records, appointments, and practice management. Essential Features: Role management and user authentication (admin, physicians, and patients). Calendar integration and appointment scheduling. maintenance of patient records with suitable data security protocols. email and push notifications for updates and reminders. secure chat features within the app. Integration of payments for services and subscriptions. Compliance: Verify that the platform complies with applicable privacy and data protection laws (GDPR-compliant procedures, where applicable).Phase of Maintenance and Support: Infrastructure Management: To guarantee platform stability and scalability, oversee and manage databases, cloud infrastructure, and hosting services. Updates and Bug Fixes: Offer frequent updates, performance enhancements, and bug fixes. Security Maintenance: To protect user data, put security measures in place, keep an eye on them, conduct routine audits, and deploy any updates that are required. Technical Support: Provide continuing assistance in addressing serious occurrences, problems that users have reported, and requests for feature enhancementsImportant Deliverables:Completely working mobile apps for iOS and Android. An online tool for managing a doctor's practice. extensive backend infrastructure (administrator dashboard, databases, and APIs).documentation that includes user manuals, API specifications, and system architecture.post-launch maintenance schedule and support contract. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Measurable Results Prior to Launch: 1. Developmental Benchmarks Reached: The main iOS and Android mobile application development is finished and prepared for testing. The key features of the doctor's web application have been implemented and are currently being reviewed. 2. Effective Internal Validation and Testing: Test sessions and internal reviews are used to assess the user interface and user experience (UI/UX). Important processes including calendar management, appointment scheduling, and user registration were successfully tested. 3. Technical Preparedness: APIs and backend infrastructure have been completely established and integrated with web and mobile applications. Initial compliance evaluations have been finished, and security measures have been put in place. 4. Readiness for Deployment: Applications are ready to be submitted to app stores while they are undergoing final evaluation. Performance and scalability tests are performed on the hosting infrastructure.Describe their project management. Did they deliver items on time? How did they respond to your needs?With a clear framework and consistent communication, Advance IT managed the project.  They stayed attentive to our demands and took aggressive measures to resolve problems as they emerged, even if several milestones were postponed.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The owner and team's availability and dedication most struck us; they were very involved and reachable throughout the project, making sure that important concerns were resolved quickly.Are there any areas for improvement or something Advance IT could have done differently?NONE --- #### Building Security Services for Medical Diagnostics Center **The Project** - Services: Building Security Services, IT Managed Services - Project size: $10,000 to $49,999 - Project length: Jan. 2023 - May 2025 **Project Summary**: Advance IT provided software development services for a medical diagnostic center. The team created a digital platform for blood donors, including the technological architecture and UI/UX design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Cardiology Specialist, Diagnostic Center Berlin - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review **The Review** — Jul 17, 2025 **Feedback Summary**: Advance IT successfully launched the platform, which improved donor involvement and streamlined the blood donation process. The team demonstrated excellent project management, delivering most tasks on time. Moreover, their technological expertise and human-centered approach were impressive. ""They paid attention to our input, made swift adjustments when priorities shifted, and remained committed."" **BACKGROUND** Please describe your company and position.I am the Specialist in cardiology of Diagnostic Center BerlinDescribe what your company does in a single sentence. Diagnostikum Berlin is an alliance of several radiology practices in the capital. Highly qualified physicians and staff perform efficient early detection examinations at 14 central locations. Diagnostikum Berlin is particularly pioneering in the field of cardiac diagnostics using state-of-the-art MRI and CT scanning equipment. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?technical services for software development **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Advance IT were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The entire process of creating a digital platform for blood donors was part of the job scope.  Advance IT was in charge of the technological architecture, important aspects of the platform's development, and UX/UI refinement to guarantee usability and accessibility for administrators and donors alike.  Features including a dynamic online and mobile application, an administrative dashboard for campaign and donor management, user authentication capabilities, and notification service integration were among the main deliverables.  Their assistance was crucial in turning the project's idea into a working digital solution. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A completely working digital platform was successfully launched as a result of the project, and it has already begun to enhance donor involvement and streamline the blood donation procedure.  Increased blood donations, easier coordination with donation locations, and encouraging comments from Romanian blood banks and donors are some of the early results.  Because of its dependability and ease of use, the platform has established itself as a scalable instrument for growing blood donation campaigns across the country.Describe their project management. Did they deliver items on time? How did they respond to your needs?Throughout the engagement, Advance IT demonstrated excellent project management.  They were proactive in identifying and resolving problems early on, and their communication was clear and constant.  The majority of deliverables were made on schedule, and they provided us with honest updates when there were delays.  They paid attention to our input, made swift adjustments when priorities shifted, and remained committed to creating a solution that truly aided our purpose.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The ability of Advance IT to strike a balance between technological competence and a human-centered approach, as well as their sincere dedication to our objective, were what most impressed us.  They weren't only concerned with producing code; they also took the time to comprehend the project's societal impact and contributed insightful ideas that strengthened the finished result.  They seemed like an extension of our own team because of their professionalism, adaptability, and spirit of cooperation.Are there any areas for improvement or something Advance IT could have done differently?NONE --- #### IT Managed Services & IT Staff Aug for HealthTech Co **The Project** - Services: IT Managed Services, IT Staff Augmentation - Project size: $10,000 to $49,999 - Project length: Mar. 2025 - Ongoing **Project Summary**: Advance IT provides managed IT services for a healthtech company. The team provides online assistance and sends on-site technicians and support materials once a week. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, doctory group - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 14, 2025 **Feedback Summary**: Advance IT has closed tickets, and the client has been happy with their work. The team has been kind and knowledgeable, prompt in resolving issues, met deadlines, and communicated via email, virtual meetings, and messaging apps. The team's extensive experience in the IT industry has stood out. ""We value the abundance of knowledge they provide to our business."" **BACKGROUND** Please describe your company and position.I am the CEO of doctory groupDescribe what your company does in a single sentence.We ensure that medical personnel are where they are most urgently needed. Whether through personnel placement or workforce planning using artificial intelligence, the companies of the doctari group are improving the healthcare system.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Advance IT to accomplish?They assist us operate on a daily basis by offering us IT support. **SOLUTION** How did you find Advance IT?Online SearchClutch SiteWhy did you select Advance IT over others?Pricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Advance IT were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.They offer online assistance for IT.  They give us on-site technicians and support materials once a week. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?When they close out tickets, we're always happy with their job.  The staff on-site has been kind and informed.Describe their project management. Did they deliver items on time? How did they respond to your needs?They are adept at fulfilling deadlines.  They are also kind and prompt in resolving our problems.What was your primary form of communication with Advance IT?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They have extensive experience of the IT industry.  We value the abundance of knowledge they provide to our business.Are there any areas for improvement or something Advance IT could have done differently?None  --- ## Packages ## Locations (1) ### Singapore, Singapore (Headquarters) - 11 Burn Road - Singapore 369977 - Singapore - 10 - 15 employees - Phone: +65 6592 8458 ## Contact Advance IT [Send a message](https://clutch.co/profile/advance-it)