Adeo Web

BACKGROUND

Please describe your company and your position there.

Project is one of the biggest DIY retail chains in the Baltics. It focuses on selling construction materials, decoration and garden goods through more than 10 physical stores and an online shop. I’m currently working here as a CTO, responsible for the successful operation of ecommerce business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Adeo Web, and what were your goals?

Online store needed a new front-end solution to improve the user interface, increase website’s performance, ensure smooth shopping experience and increase the overall visual appeal. Also, a new Order Management System and Inventory Control System were needed to be developed to ensure more efficient internal business processes. For these tasks we needed a service provider that would have a proven track record in ecommerce systems and understand the specifics of an omnichannel business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with Adeo Web before - together we successfully developed a big scale Marketplace project for the Baltic region. Our team knew Adeo Web as a trustworthy service provider with a proven track record in ecommerce development. Also, Adeo Web developers were experienced with our preferred technological stack (Symfony, NEXT.js), so it became easy to find a common solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The general aim of the project was to expand the ecommerce ecosystem for already working businesses to help it become a true omnichannel business. The ecosystem would consist of an ecommerce engine, order management system and inventory controlling system. Additionally, it should integrate with the current ERP, warehouse management system and other internal systems. Adeo Web provided us with:

• Expertise and a senior team for Front-end development of ecommerce engine on the NEXT.js framework.
• Part of the senior team of Back-end developers that helped us to create an Inventory Controlling System based on Symfony framework. It would help us to be up to date with current product stock in physical stores and warehouses while selling the products in an omnichannel way.
• Another part of the Back-end developer team helped to implement and improve the Order Management System based on Symfony framework. It was the key tool to fulfill the orders for our online users.

How many people from the vendor's team worked with you, and what were their positions?

The full project team consisted of 13 people from both, our in-house team and Adeo Web: CTO, PO, back-end lead, front-end lead, 4x back-end developers, 3x front-end developers and 2x QA specialists.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The newly developed front-end solution changed how users interact with our online store: the shopping process was simplified, the overall performance has increased, navigation became clearer and item categories were improved. Mobile shopping experience was also enhanced.

Combination of these features allowed our store to increase key performance metrics, such as conversion rate or cart abandonment rate. Implemented additional internal systems like Order Management System and Inventory Control system made business processes more efficient and helped to fulfill orders more with more speed and precision.

Describe their project management style, including communication tools and timeliness.

Our team worked in Agile methodology with standard procedures: grooming sessions, planning sessions, daily standups, retrospectives, etc. There were some scope changes along the way, so goal iteration adjustment was needed. Overall team efficiency was good. The MVP version of the project with the ecommerce engine, order management system & inventory controlling system went live in 6 months.

What did you find most impressive or unique about this company?

Building a complex tech project always has small bumps on the road. I’m happy that our partner shared a proactive “can do'' attitude among their development team. This approach helped to overcome these bumps quickly and launch the project smoothly. It was also very valuable that Adeo Web’s management team was constantly asking for our feedback and tried to solve the challenges we encountered ASAP. Overall, we’re very happy with the team that Adeo Web assembled for our project.

Are there any areas for improvement or something they could have done differently?

When you’re outsourcing quite a big team, aligning the budget can become a complex process, but we managed to find common ground here.

BACKGROUND

Please describe your company and your position there.

TROBOS is a new way of shopping - it allows you to have a shopping mall in your pocket. From clothing, footwear or perfume to everyday groceries and DIY equipment. It’s the first online marketplace in Lithuania with a focus on same day or even same hour delivery. I was a member of the core team that launched the project from Zero to Live.

At the beginning of the project I took the responsibility of a CFO and mainly focused on Finances. After I was promoted to the CEO position, my priorities shifted towards business growth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Adeo Web, and what were your goals?

We have decided to target a niche market which hasn’t been developed in Lithuania or the Baltics. For this case we needed a vendor who could be fast enough to develop the system in a short time and also have a wide competence in eCommerce to create sturdy core systems: marketplace, order management system and picker apps for couriers. Develop three systems in 6 months to launch a new business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We’ve contacted established vendors in Baltics that had the appropriate experience. Adeo Web had the needed competences, professional team and the ambition to help us create and grow a new business model in the region.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We gave the vendor our technical documentation of the systems, presented them with business logics and they joined us with four teams for this project: UI; Marketplace; Order management system (OMS); Picker apps. User interface team created a new design according to our brandbook. The Marketplace team chose Sylius Plus, Vue Storefront, Google Cloud platforms and other tools to build the Marketplace system.

The OMS team chose Symfony as a starting point to create a new system for order management. Picker Apps team developed native apps for iOS and Android phones & tablets. Adeo Web team was fully responsible for the Project management, development, testing and our team took the Product owner’s role.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of up to 20 people from various roles: Project managers, Business analysts, Architects, Tech Leads, Backend developers, Frontend developers, iOS / Android developers, DevOps, QA, UX/UI designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Systems that Adeo Web has developed, launched and maintained became the core architecture for us to start a new business case. Without these systems our businesses would not be operating.

Describe their project management style, including communication tools and timeliness.

All 3 systems (marketplace, OMS, mobile apps) went live in six months after the contract was signed. Our main objectives were achieved. Of course, as the goals for the new business launch were very ambitious, all teams had some tense times through the MVP launch phase. However, after overcoming this challenging phase the initial project was successfully completed and both teams are still working together to this day.

What did you find most impressive or unique about this company?

Company's management team participated in every small detail of the project until it went live.

Are there any areas for improvement or something they could have done differently?

AdeoWeb could get a bit better in project management skills when it takes to deliver high complexity systems with a team of 30+ developers, QA, PO’s.

BACKGROUND

Please describe your company and your position there.

I'm IT Director for the big Retail company specialized on furniture.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Adeo Web, and what were your goals?

Main challenge have been to fast on-board competent company with Magento 2 experience that would be able to support 4 countries and 2 instances with on-going big backlog of required development.

SOLUTION

How did you select Adeo Web and what were the deciding factors?

Main objective of choosing AdeoWeb where good references and their huge willigness to work with us. They proved themself as very eager and dedicated company that are listening to the customer in the same way are professional enough to provider their competent opinions on possible scenarious.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In our case, Adeo needed to take over the E-Commerce platform legacy and history of previous company that we worked with, together with focus on new required development. It wasn't easy, but they managed to prove themselves as strong vendor that is capable to overtake and then constantly support and develop the platforms.

How many people from the vendor's team worked with you, and what were their positions?

At the beginning to put all required dots, we tightly worked with Adeo management representatives. As of now, the team consist of 1 Development Manager, 1 PM, 2 developers and 1 QA.

We also introduced qurterly cooperation review, that helps both parties to review previous quarter performance and allows to present next future initiatives that needs to be delivered.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Adeo managed to overtake the E-Commerce platforms with on-going support services and constant development activities.

Describe their project management style, including communication tools and timeliness.

We had daily stand-ups that help to see operational level of the platform and do we had any issues. Also, during daily stand-ups we discussed required activities for boths sides and what needs to be done.

This worked well, especially during COVID-19 times, where Adeo involvement and dedication have been excelent. We used Teams for communication and Jira for backlog planning.

What did you find most impressive or unique about this company?

The team is young, fast, dedicated and really eager to deliver.

Are there any areas for improvement?

A bit more careful planning in deadlines and estimates.

BACKGROUND

Please describe your company and your position there.

DPD Baltics is part of the DPD Group, which is the second-largest parcel delivery network in European countries. It is also one of the major parcel shipment service providers in the Baltics. DPD service and the product portfolio covers domestic and international standard shipping for business and private customers and express shipping options. I am Baltic project manager at DPD.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Adeo Web?

We were trying to address business opportunity. We were looking for vendor, who would develop our shipping plugin for Magento 1 and Magento 2 e-commerce platform. The project scope consisted of requirements from 3 countries business units.

What were your goals for this project?

Development of shipping plugin for Magento, which would be connected to our systems and would allow customers to generate shipments. Plugin is published on Magento Marketplace and our customers can install the module on their e-shops and thus use our shipping services. All the development was done by Adeo Web.

SOLUTION

How did you select this vendor?

We announced procurement in all 3 Baltic countries (Latvia, Lithuania, Estonia). Several companies applied, but Adeo Web were the best according to several parameters, including development time, reasonable prices and most importantly, their extensive experience and knowledge about Magento. They were selected by or management board.

Describe the project and the services they provided in detail.

We had prepared list of requirements, description of our needs, functionality. We handed as well description of our API. We had several meetings with them in the beginning of the project and as well during the project, in order to describe our needs and align expectations. Adeo Web were responsible for all the development (backend & frontend), design, Q&A testing, submitting plugin to Marketplace.

What was the team composition?

They assigned a main point of contact as well as two or three other people.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have gained new customers thanks to the developed solution. In fact, we signed service level agreement (SLA) with them. Adeo Web are very collaborative, offers suggestions, and brings their own knowledge for the success of the project. They are more than just a development company.

How was project management arranged and how effective was it?

They’re quick to respond and are definitely very attentive to every question asked. Adeo Web team are not afraid to speak their minds. They are always available and we’ve built a close relationship. Our primary method of communication was Skype and Jira, because we are located in different countries. Everything was well organized and project was success, despite the distance and remote collaboration.

What did you find most impressive about this company?

They are very competent, they will always try to accommodate requests the best way they can. Clear communication is the key, so that they know exactly what you are expecting from them. Adeo Web provide a high level of expertise compared to other companies in this industry. Their advantage definitely is, that the owner is involved and willing to step in, to find different ways how to expand and improve collaboration.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

Our platform enables our customers to source and buy complex services quickly whilst controlling and reducing indirect tailspend. I am Head of Technology responsible for all IT and Software Development within the business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Adeo Web?

Adeo Web provided a dedicated team of software developers who worked closely on a day-to-day basis with our in-house developers to significantly enhance our capacity to develop our platform.

What were your goals for this project?

To increase the capacity of our development team with the ability to scale up and down the team size much quicker than using local development talent.

SOLUTION

How did you select this vendor?

A prior member of our business recommended them.

Describe the project and the services they provided in detail.

Adeo web sourced Frontend developers, Backend developers and QA analysts for us, performed screening and interviews and gave us options as to which we wanted to work with. They managed all HR and employment aspects and provided an excellent working environment for the team, making them comfortable within their wider business and staff activities. The team worked on a day to day basis reporting into our own company structure in terms of delivery code and testing. We worked using Agile SCRUM methodologies with 2 week sprints and releases to production at the end of each sprint.

What was the team composition?

The team varied in size over the course of our engagement, from a minimum of about 3 to a maximum of about 6 members. Two of the team members remaining in the team from start to end. Depending on our needs at the time the relative numbers of Frontend vs Backend vs QA members shifted.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our enhanced team including the Adeo Web members rapidly achieved a good cadence and delivered high quality code. Our bug-count steadily reduced and overall we achieved better results than we had with our previous, larger, in house team at a significant saving.

How was project management arranged and how effective was it?

Adeo Web project managed the 'staff' and HR aspect of the engagement and that was excellently implemented. The team were kept engaged and motivated even during difficult times, and when team members left great new ones were quickly found. In all the time we only had 1 team member that didn't fit the team dynamics and that situation was quickly brought to our attention and handled to everyone's satisfaction.

What did you find most impressive about this company?

They focused on quality and provided us with good solutions to any issues that came up as efficiently as possible.

Are there any areas for improvement?

Very little really. Initially it was a little awkward for our Adeo Web team members to easily pop-onto video calls at short notice as they were sharing an open plan office with other teams, but as soon as that was identified as an area for improvement, the team were relocated to offices that enabled video calls without any restrictions.

BACKGROUND

Please describe your company and your position there.

I am Vaida Bartuseviciene currently working as a head marketing manager in offset printing house KOPA. KOPA is a medium size Lithuanian company which has been operating since 1991 (more than 150 employees work there). KOPA exports 80 % of its production to European countries and overseas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Adeo Web?

Adeo Web help us in customizing and maintaining Web-to-Print project klik.lt which is based on Magento platform. The project is specific and complex due to various specifications for totally customizable printing products.

What were your goals for this project?

The main goal was to create an innovation and to bring e–print to Lithuania. The goal from the business perspective was to create an alternative sales channel which lead us to simplify the process even for very small orders such as business cards or flyers and etc. (customers can order products by themselves or even create a product design on the website. There is no need to call the print house or to wait for e–mail responses).

SOLUTION

How did you select this vendor?

We did some research, because we knew what we were looking for. The main factors were a specialization for such projects, reliability (trustworthiness) and good recommendations (we spoke with some clients they work with).

Describe the project and the services they provided in detail.

“Adeo Web” task was to develop a module which is a cloud–based web solution that helps to automate both printing and sales sides of the project. A module was necessary as a business workflow for the company because it works both as an ordering platform and as production automation.

Custom document templates, Blog, DUK and the integration with the third parties systems such as payment system Paysera and Shipping module of Omniva were also implemented into www.klik.lt. There was a need to create and draw the design for the e–shop homepage, to make it more attractive and useful to users.

Adeo Web made adaptation of the homepage, cart, product pages, customer account for mobile devices as well. We have a long term partnership for system support with Adeo Web service as well, so we feel safe and comfortable if any unsuspected bug happens or we can do small system development tasks at the same time.

What was the team composition?

Adeo Web has a really cross functional team. For this particular project the following roles were necessary: Project manager Developers UX/UI developer The company owner Paulius is really engaged and interested in the success of the client project as well.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project indicates 30% growth every year. Increase of repeat purchases shows growth of customer confidence.

How was project management arranged and how effective was it?

All solutions are delivered on time and of the highest quality. We are glad that Adeo Web has the same attitude towards work culture as we do. In that case, a project is managed smoothly and if small misunderstandings arise, we solve them with a principle of trust.

What did you find most impressive about this company?

Adeo Web shows a high level of cooperation—they take ownership and have a broader view beyond the agreed upon work. Above all we value ideas for future development and even for marketing.

Are there any areas for improvement?

We are happy about our current situation.

BACKGROUND

Please describe your company and your position there.

Consumer electronics specialized retail business, 37 retail stores and a strong eCommerce website. #1 in CE in Lithuania.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Adeo Web?

Development of Magento1 and Magento2. Self service checkouts with card payments and mobile devices for store employees.

What were your goals for this project?

Increase online presence, increase sales, increase nps.

SOLUTION

How did you select this vendor?

Recommendations from one of the suppliers.

Describe the project and the services they provided in detail.

AdeoWeb took on a started magento1 project, refactored the code, improved every area, developed responsive design.

Wireframe and design was ours, but all the execution of platform development was on their side working closely with me, as a product owner inside the company.

What was the team composition?

In general i represented my company, and Adeo has inner solution architect and a programmer or two, depends on the workload. If needed, AdeoWeb provides UX/Design assistance.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have greatly improved site performance, no more negative feedback about loading speeds. Also, we have maintained huge growth, enabling us to increase market share every year. Ecommerce sales share inside our company grew as well, multiplying in first years.

How was project management arranged and how effective was it?

Communication was done through inner task system. We used skype as well, but only for discussion and critical issues, for faster response. It is time efficient, lets managers concentrate on current issue.

What did you find most impressive about this company?

I feel genuine interest in our success, compared to other developers i've encountered, who would just pass the project asap and that's it.

AdeoWeb seems to be very passionate about the industry, thinking ahead, trying to reduce risks. AdeoWeb is also very up to date with technology, always offering what's best on the market.

Are there any areas for improvement?

maybe inner task system could be a bit more up to date, provide insights about projects, time spent and etc.

BACKGROUND

Please describe your company and your position there.

I am PM for a computer software company, that is partner with AdeoWeb.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Adeo Web?

UX/UI design development

What were your goals for this project?

To create UX/UI design for our customer.

SOLUTION

How did you select this vendor?

Via partner network.

Describe the project in detail.

Project scope consists of mobile application UX/UI design, and web design.

What was the team composition?

Product owner (customer), System analyst and PM (our company) and designers (AdeoWeb).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Confidential

How effective was the workflow between your team and theirs?

Very effective

What did you find most impressive about this company?

They are proactive.

Are there any areas for improvement?

Keep up the good work.