Acadia

BACKGROUND

Please describe your company and position.

I am the National Ecommerce Manager of Organika Health Products

Describe what your company does in a single sentence.

We are brand that sells Natural Health products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acadia to accomplish?

• Help us with technology on the PPC side
• Manager our DSP ads
• Manager our Amazon USA account
• Improve our Amazon Ads performance and sales

SOLUTION

How did you find Acadia?

Online Search

Why did you select Acadia over others?

Good value for cost

How many teammates from Acadia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Advertising Amazon DSP management, Use of Pacvue software to help with our PPC management, entire management of our Amazon USA seller account

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improvement fo our ROAS DSP and PPC

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always are very responsive to our asks and needs

What was your primary form of communication with Acadia?

Virtual Meeting

What did you find most impressive or unique about this company?

They're always supportive and ready to help in any situation

Are there any areas for improvement or something Acadia could have done differently?

Reduce the turnover with the managers taking care of the account

BACKGROUND

Please describe your company and position.

 I am an Account Manager of a consumer products company 

Describe what your company does in a single sentence.

We're a snack division located in the United States. We manufacture, distribute and sell a great selection of innovative candy, and snacks offering a mix of unique, sweet and spicy products elaborated with the highest quality standards.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acadia to accomplish?

• Become the #2 salty manufacturer online
• Launch our e-commerce business
• Grow our e-commerce business

SOLUTION

How did you find Acadia?

• Other

Why did you select Acadia over others?

• Other

How many teammates from Acadia were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initially the idea was to become available in multiple e-commerce retailers, while the project has evolved to provide day to day support in our e-commerce retailers and PPC in order to achieve or company wide objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• PPC performance
• YOY growth
• Market share
• Availability and responsiveness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They do deliver on time, at most, they take about one week to turnover.

What was your primary form of communication with Acadia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Get things done mentality, they usually are responsive to requests..

Are there any areas for improvement or something Arcadia could have done differently?

Proactiveness, we need to providea lot of direction to get things done, they can be more proactive in terms of what is next for our business and propose vs. waiting on direction. However, with direction provided they are fast executers.

BACKGROUND

Please describe your company and position.

I am the Secondary Markets and Technology Manager of Jackson Fine Art

Describe what your company does in a single sentence.

Jackson Fine Art cultivates and guides both emerging and established collectors to the best fine art photography of the 20th and 21st century, across both traditional and innovative photo-based mediums.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acadia to accomplish?

• Improve and maintain our SEO

SOLUTION

How did you find Acadia?

• Referral

Why did you select Acadia over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Acadia were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Acadia meets with us monthly to review our SEO and areas of improvement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have fantastic SEO!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is always professional and always delivers on a timely manner

What was your primary form of communication with Acadia?

• Virtual Meeting

What did you find most impressive or unique about this company?

The level of professionalism and quick responses are impressive

Are there any areas for improvement or something Acadia could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Director of e-Commerce of Marmi Shoes

Describe what your company does in a single sentence.

We are a women's footwear company with a large E-commerce presence and 11+ physical stores.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acadia to accomplish?

• SEO
• Content

SOLUTION

How did you find Acadia?

Referral

Why did you select Acadia over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Acadia were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Acadia has gotten our keywords to rank extremely high, in some cases over the biggest players in the online retail industry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each month we have a touchbase to discuss our metrics and performance. Keyword rankings have gone way up, website traffic has gone WAY up, and the ROI's in each project have been higher than average. Acadia has the total package.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time. My contact is beyond thorough and a pleasure to work with. We have worked together for 5+ years now. I love that we haven't had any sort of change in account executives.

What was your primary form of communication with Acadia?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to communicate!! I love people who are willing to pick up the phone these days. At any point, if I really needed to, I can pick up the phone and call my contact.

Are there any areas for improvement or something Acadia could have done differently?

No room for improvement. They set a high bar!

BACKGROUND

Please describe your company and your position there.

I’m the local editor of The Scout Guide Atlanta, an advertising book filled with locally-owned businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Imagine Media Consulting?

We hired them to help us with our social media pages, which include Instagram, Facebook, and Pinterest. We also needed assistance with some newsletters.

What were your goals for this project?

My main goal was to make my clients happy with our social media content.

SOLUTION

How did you select this vendor?

I was following a client who had a great Instagram page and asked her how she had the time to do it. She referred me to Shantel (Co-Founder & CEO, Imagine Media Consulting), who I met with and hired right away.

Describe the scope of their work in detail.

Imagine Media Consulting created a monthly calendar that includes all of my clients’ social media content, which I can review.

What was the team composition?

I have had a couple of different contacts at Imagine Media Consulting, and all of them have been great.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I think my clients are happy since they keep signing up again to be in my book. Imagine Media Consulting is very organized.

How effective was the workflow between your team and theirs?

Imagine Media Consulting schedules everything through a shared calendar. I’m not very tech-savvy, but the calendar app—HeyOrca—is easy to use.

What did you find most impressive about this company?

I appreciate how structured Imagine Media Consulting is. They have everything in order from scheduling posts to setting up calendars and more.

Are there any areas for improvement?

There’s nothing Imagine Media Consulting needs to improve.

BACKGROUND

Please describe your company and your position there.

I'm the Director of Development at a company that's created a rehydration drink with the same electrolytes levels as an IV bag.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Imagine Media Consulting?

Social Media Marketing Improvements and Maintenance

SOLUTION

How did you select this vendor?

Online

Describe the scope of their work in detail.

Social Media Marketing Improvements and Maintenance

What was the team composition?

We have 1 point of contact, but then we also work with select team members when applicable.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They improved our social and maintained our accounts.

How effective was the workflow between your team and theirs?

Good.

What did you find most impressive about this company?

They had great ideas, enthusiasm for their work, and communication.

Are there any areas for improvement?

N/A

BACKGROUND

Please describe your company and your position there.

I’m the VP of land acquisition for Waterford Homes, a homebuilder company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Imagine Media Consulting?

We hired Imagine Media Consulting on an ongoing basis to handle all of our social media.

What were your goals for this project?

We wanted to increase our social media presence and brand name recognition to reach new clients.

SOLUTION

How did you select this vendor?

They came highly recommended to us. We immediately knew Imagine Media Consulting was the perfect fit.

Describe the scope of their work in detail.

Imagine Media Consulting create the content and post it to our social media platforms. On a weekly basis, their team updates our Instagram five times a week and our Facebook three times a week. They also run our Twitter and ad campaigns. Their team provides reports as well.

What was the team composition?

We work with an account manager, a backup account manager, a digital advertising expert, and two of the company owners.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We love the content their team is creating and have seen strong results regarding likes, followers, and engagement.

How effective was the workflow between your team and theirs?

We are incredibly impressed with the team at Imagine Media Consulting. Our teams communicated through Slack. We had immediate access to their entire staff.

What did you find most impressive about this company?

Imagine Media Consulting’s creative team is super enthusiastic, responsive, and hardworking. For such a young company, they have their act together.

Are there any areas for improvement?

They learn from any small mistakes and listen to our team.