ABstract Solutions

BACKGROUND

Please describe your company and position.

I am the Supply Chain Manager of Grupo Dabra

Describe what your company does in a single sentence.

Grupo Dabra is a leader in sports retail through its physical and e-commerce stores, Dexter, Stock Center, Moov and the Lotto and Urbo brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ABstract Solutions to accomplish?

• Efficiently optimize processes
• Help increase sales by having the products available to be displayed in our stores in an agile way and with high quality descriptive data
• Gain competitive advantage, through service to internal and external customers and with our suppliers

SOLUTION

How did you find ABstract Solutions?

Other

Why did you select ABstract Solutions over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from ABstract Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Integrated web platform for planning the supply of the company's stores and warehouses. It takes into account all the stages of the product supply chain, through various work modules and development phases. 

Phase 1 

• Management, administration and follow-up of the product loading process for the company's catalogue. 
• Management of size tables and conversions. 
• Main, category and e-commerce product hierarchies 
• Product management at SKU level 
• Verification and quality control of product data and information. 
• Reports generation 
• Catalogue Dashboard 

Phase 2 

• Generate workflow for product sourcing as a value chain.
• Bulk upload of supplier files
• Manage bulk orders and purchase orders from suppliers. 
• Automated

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Organisation and control of the different stages of the supply chain 
• Reduction of process time 
• Increased agility
• Decreace errors in product data and documentation 
• Operational and commercial efficiency 
• Increased communication between internal customers and suppliers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Deliveries made on time 
• Continued testing assistance 
• Assistance and follow-up of required changes 
• Follow-up of functionalities 
• Collaboration on continuous improvement

What was your primary form of communication with ABstract Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• I was impressed by the team's agility. 
• Dynamism 
• Adaptability

Are there any areas for improvement or something ABstract Solutions could have done differently?

Increased visibility of times required work plans

BACKGROUND

Please describe your company and your position there.

DABRA is the major Argentina sportgoods retailer represented and segmented in it's three banners DEXTER, STOCKCENTER & MOOV. I am the CIO of DABRA and technical transformation lead.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ABstract Solutions, and what were your goals?

DABRA was in need of a huge digital transformation to enable the integrated retailing strategy. Hiring ABSTRACT SOLUTIONS help us to achieve one of the most important goals of the FENIX Project which was to develop and implement a complete logistic solution to cover all the best practices in the areas of Advanced WMS, TMS, CrossDoxking and sportgoods retailing supply chain.

SOLUTION

How did you select this vendor and what were the deciding factors?

Abstract was an existing partner and very reliable in terms of Agile methodology. Their high efficiency and continue delivery capacity make them outstand during the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Complete responsability from requirement definitions with DAVRA's product owners, design phase, MVP development and implementation phases, user training and support and the post golive evolutive phase.

How many people from the vendor's team worked with you, and what were their positions?

There were more than 10 people staff in different levels from functional experts, architects to developers, graphic designers, UX, etc.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As go live is too recent, however we are experience a high level of return and savings in terms of time due to processes optimization. We look forward to more measurable outcomes.

Describe their project management style, including communication tools and timeliness.

One of the great differentiations with AS was their management style. Highly pragmatic, focused on customer needs and fast delivery.

What did you find most impressive or unique about this company?

Just what I mentioned before. They are a highly recommendable partner. A real strategic partner.

Are there any areas for improvement or something they could have done differently?

Keep growing.. it is a young great company.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder of a technology startup specializing in recycling solutions.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with ABstract Solutions?

We currently have four digital products, and our team is not that big, so we thought it would be wise to outsource some of our technical necessities. We needed someone to be in charge of developing our landing page.

SOLUTION

What was the scope of their involvement?

ABstract Solutions focused on frontend development using React. The product is a static website with a simple interaction based on a contact form.

What was the team composition?

I worked directly with Alejandro (CEO) and Francisco (CTO) for technical requirements. I also worked with a commercial manager, a project manager, and a senior frontend developer.

How did you come to work with ABstract Solutions?

We contacted them when we were developing our product's first versions; we didn't end up working with them because our best choice was to grow our internal technical team. However, we did establish a good relationship with them, so when this project came up, they were our first choice because of our positive previous experience and because we liked their website.

How much have you invested in them?

We spent $5,000 with them.

What is the status of this engagement?

We worked together from November 202–December 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There were two very positive things for us. The first one was that they respected the agreed deadlines 100%, and we were able to launch our product as planned. The second one is the quality of their work; we had six technical experts on our team, and each one reviewed and approved the site. Also, we didn't have any issues with subsequent integrations; the site has a very good SEO and loads quickly.

How did ABstract Solutions perform from a project management standpoint?

They were great with project management, and every checkpoint we had was up to our expectations. Their team was always pending on our needs and showed great flexibility in adapting to our changes requests.

What did you find most impressive about them?

Their best attributes were the transparency of their processes, the price-quality ratio they offer, and their ability to adapt their operations to our needs. In general, they had great customer service.

Are there any areas they could improve?

They could open more of their processes to their client's participation. This was a small project, so that was no issue, but if we were to have a bigger project, we'd like to have more information about the day-to-day of the project and not just the final results. 

Do you have any advice for potential customers?

I recommend people working with them; they're trustworthy, transparent, and have great abilities to meet the quality standards and deadlines they promise.              

BACKGROUND

Please describe your company and your position there.

Co-funder of Bonita en casa S.A. Our company is an on-demand and reservation platform for professionals in the beauty industry. We provide a secure and user-friendly app for professional to find customers, and the other way back. We connect both parts to access a better service experience, with better incomes, more flexibility and independent working. Our incomes come from the % we take from the total cost of the service actually provided by a professional displayed on our platform to a customer logged in in the platform as well.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ABstract Solutions?

We hire ABstract Solutions to develop the app and webpage for our company, as well as the monthly maintenance, new features and other developments within the app and webpage.

What were your goals for this project?

We wanted to have 2 platforms user-friendly, simple but with a specific look and feel. Speacial features as cancellations, reservations, etc. We wanted to have our customers to be able to live the full experience of hiring beauty professional through our platform, and for the professional to ease their way into earning more money and clients.

SOLUTION

How did you select this vendor?

We had many interviews with different suppliers and ended up with them because we found them really professional, serious and down-to-earth regarding our requests.

Describe the project and the services they provided in detail.

We arrived with our project already designed and with many ideas for the development, but in our first meetings we did an exchange of opinions and suggestions from the developers as well. They developed, configured and launched our project and they are still now introducing new features and in the maintenance of the app and webpage. Once we got to an agreement in features, wireframes, mockups we had fluent contact with them to see the evolution and also the possibility to redesign something if needed. Once the project was more developed, around 3º month, the come-and-going of the information and respective opinions was more spaced till we were ready for user testing. During this period and launching we were more in touch than before to correct this in the going. Nowadays the new features depend on the market.

What was the team composition?

Alejandro and Francisco were in charge of the whole team, as co-founders of ABs and they were the intermediaries with the other experts of their team. Ezequiel did the UX and gave as good feedback of our initial proposals.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were able to launch before 2 other companies that are competing with us. That let us launch also before the explosion of COVID-19 in Argentina, so we could had at least one month of business running.

How was project management arranged and how effective was it?

Our experience was really good. As for these projects lots of interaction is needed, we had to revise our communication policies cause it depended on the moment of the project, but we always found a way to connect and reach our goals. Google Meet, personal meetings for supervision but Trello as well for the everyday work.

What did you find most impressive about this company?

They've always found the way to arrive to our goals. Sometimes it took longer than expected but in the end results were perfect. We really appreciate the feedback and comments they gave us, cause their suggestions came from a different approach that was really useful.

Are there any areas for improvement?

Communication can always be better, but sometimes it's a problem between our ways of putting down to earth our wishes or requirements. As for price estimations, we didn't have a number per area or feature. That was sometimes a little bit difficult to work with, but they were loyal to the initial budget they presented us.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of PiPool

Describe what your company does in a single sentence.

HR Software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ABstract Solutions to accomplish?

• Software Developing

SOLUTION

How did you find ABstract Solutions?

Referral

Why did you select ABstract Solutions over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from ABstract Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My partner and I started this project from scratch without having any experience in tech . ABstract helped us design our software guiding us through all the project. They made a great work in understanding our needs and transforming it into a super UX friendly product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deliverables / Time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They assigned us a PM who was responsible of translating our need to Devs. We used Sprint methodology and kept dayli communication via mails and whatsapp. Deliveries were almost always on time, with ocassional well-justified delays.

What was your primary form of communication with ABstract Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their openness to explore alternatives was impressive.

Are there any areas for improvement or something ABstract Solutions could have done differently?

There is always room for improvement, and ABstract embraces it

BACKGROUND

Please describe your company and position.

I am the CEO of Tokenizart Group LLC

Describe what your company does in a single sentence.

We are a software company that provides disruptive technologies for the art world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ABstract Solutions to accomplish?

• Develop a blockchain plattform for artworks registration.
• Develop a mobile App to link NFT's with physical assets.

SOLUTION

How did you find ABstract Solutions?

Referral

Why did you select ABstract Solutions over others?

Referred to me

How many teammates from ABstract Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes a functional bolckchain plattform with it's mobile App in Android and IOS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Abstract Solutions has a great customer service area with pre-defined meetings to show progress at all different stages of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything on time. Sometimes even better.

What was your primary form of communication with ABstract Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

They are an impressively professional team working in a great mood. The best attitude towards every situation.

Are there any areas for improvement or something ABstract Solutions could have done differently?

Nothing to add.

BACKGROUND

Please describe your company and your position there.

I am currently leading the implementation of new systems for the e-commerce business, with a main focus on issues related to Operations Management (Logistics - Supply - Catalog - Customer Service - Finance and Risk) We have 120 stores throughout the country

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ABstract Solutions, and what were your goals?

To develop the Warehouse Management System. The main objective was to carry out the custom development within 6 months. The system had to be able to process a flow of 1200 daily orders.

SOLUTION

How did you select ABstract Solutions and what were the deciding factors?

They offered the possibility to develop the custom WMS according to the business specifications. Likewise, something that helped a lot was interviewing previous clients where they all agreed on the integrity of the team and the commitment to finish the project according to expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed a custom WMS fully integrated with our ERP and E-Commerce Platform. We had a crucial deadline and they take the risk to develop the software.

In the first place, we wanted to avoid as many changes as possible in our operation so they had to design the WMS thinking in our proceses. Then, they started modeling the system to make it as close as possible to our operation.

We were in constant communication with the team, knowing the status of each of the system components. They used React, Java spring cloud and .Net to develop the hole software.

How many people from the vendor's team worked with you, and what were their positions?

3 people worked with me directly, CEO, CTO, CSO

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

One month after launch, the system had the challenge of supporting a flow of orders for the CyberMonday event, where more than 50,000 orders were processed per month, of which 70% were made in the first week.

Describe their project management style, including communication tools and timelines.

We liked their project management, they have a very fast response time and good synergy with other teams. They we were on time to the deadlines. We communicated using Google Meet, WhatsApp, Phone Calls, Jira and Google Sheets

What did you find most impressive or unique about this company?

They also know about robotics, which allows us to project with them an evolution of what we have today. Of course human quality and commitment are also a great value!

Are there any areas for improvement or something they could have done differently?

Due to the model that we propose, we are always asking for improvements and they, very much aligned with the needs, suggest others. Could we have done things differently? Surely, but we have met the objectives set by the agreed path.