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BACKGROUND

Please describe your company and position.

I am an Executive of INSURANCE COLLECT

Describe what your company does in a single sentence.

legal services and consultancy for car accident claims

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SCG PROINFRA TECH SRL to accomplish?

• Replace outdated and insecure file-sharing methods (like email and USB drives) with a centralized, cloud-based solution
• Ensure secure access control for external subcontractors, so each collaborator only sees what they need
• Improve efficiency, eliminate version confusion, and enable remote access with automatic backups and better organization

SOLUTION

How did you find SCG PROINFRA TECH SRL?

• Online Search
• Referral

Why did you select SCG PROINFRA TECH SRL over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from SCG PROINFRA TECH SRL were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work focused on building a secure, cloud-based system to help us share files with external subcontractors in an organized and controlled way.

SCG PROINFRA TECH designed and implemented a solution that allowed our team to upload, organize, and share documents in one central place. Each subcontractor had access only to the specific folders or files relevant to their work — nothing more. They also set up automatic backups, so we no longer had to worry about lost data or version issues.

Key deliverables included:

A cloud-based file-sharing platform tailored to our workflow

Custom folder structure and permission settings for different collaborators

Secure user access control

Automated backup and recovery setup

Clear documentation for internal use

Remote training for our staff

Full onboarding support for external partners

Overall, they delivered a working solution that fits smoothly into our day-to-day operations, without adding complexity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project had a clear and immediate impact on how we work. File sharing became much faster and more reliable. We eliminated delays caused by emails or missing attachments, and version confusion became a thing of the past.

Our team and external partners now access the documents they need instantly, from anywhere, without compromising security. Everything is backed up automatically, and we’ve had zero incidents of lost or misplaced files since the new system went live.

Overall, the biggest measurable outcomes were increased efficiency, improved collaboration, and a significant reduction in file management issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was clear and efficient. They delivered everything on time and stayed in constant communication. Any questions or requests were handled quickly and professionally. Overall, they were reliable and easy to work with.

What was your primary form of communication with SCG PROINFRA TECH SRL?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how well they understood our needs and translated them into a practical solution. They didn’t overcomplicate things or push unnecessary tech — they focused on what actually worked for our business. Their approach was clear, efficient, and genuinely helpful.

Are there any areas for improvement or something SCG PROINFRA TECH SRL could have done differently?

Honestly, there’s nothing major we would change. The project went smoothly, communication was clear, and the solution works exactly as expected. If anything, maybe a short follow-up after launch to check in would’ve been a nice extra touch — but overall, we were very satisfied.