a1qa

BACKGROUND

Introduce your business and what you do there.

I’m the head of QA operations at Product Madness, a leading global mobile game studio specializing in top-grossing social casino games. We deliver entertaining and responsible gameplay experiences to millions of players worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with a1qa?

We needed support with our QA operations.

SOLUTION

What was the scope of their involvement?

a1qa provides functional QA for server and client operations, automation, and performance testing. The team also delivers test reports, automated test scripts, and performance analysis documents.

How did you come to work with a1qa?

a1qa was already working with our company when I joined.

What is the status of this engagement?

Ongoing engagement for the better part of a decade.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Quality of our Products is the best testimony to the success of our partnership.

How did a1qa perform from a project management standpoint?

Their project managers and customer success specialists are always ready to help.

What did you find most impressive about them?

The entire organization is very passionate about QA and is always going the extra mile to ensure standards are met. The pace they can source candidates at has also been impressive.

Are there any areas they could improve?

Greater proactivity in identifying improvement opportunities would make an already strong partnership even stronger.

BACKGROUND

Please describe your company and position.

I am the QA Lead of Bally's Interactive

Describe what your company does in a single sentence.

A1QA provide great testers (Manual & Automation) to suit your companys needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire a1qa to accomplish?

• Release on time
• Find high priority bugs

SOLUTION

How did you find a1qa?

Referral

Why did you select a1qa over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from a1qa were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Feature acceptance testing
• Writing & maintaining test cases
• Sanity & Regression testing
• Automation framework for Web & native apps
• Defect reporting & retesting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project(s) delivered on time 
• High priority defects found & resolved before launch & regulator approval
• Great communication whether in virtual calls or messaging/email
• Worked with internal team without any issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Worked alongside internal teams to ensure we tested the priority each Day & Week of the project
• Issues raised communicated out so any blockers were prioritised appropriately
• Provided Holiday cover so we had enough resource at all times

What was your primary form of communication with a1qa?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their work ethic was great.
• Felt like & were part of the team rather than "outside" help
• Clear communication 

Are there any areas for improvement or something a1qa could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Head of the QA department of an education and research platform.

Describe what your company does in a single sentence.

Our platform is built to cater to the needs of schools, higher education, corporate training, alternative credentials, and sports teams, offering solutions for teaching and administration, learning and research. 

From infrastructure to applications, our platform elevates learning experiences, empowers educators, and drives research breakthroughs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire a1qa to accomplish?

• all-in-one platform for education and research. With expertise in machine intelligence and data science

SOLUTION

How did you find a1qa?

Referral

Why did you select a1qa over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from a1qa were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complex system(s) quality, usability and reliability assurance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With a1qa’s support we managed to:

• Ensure failsafe software operation by ironing out issues that could negatively affect user experience.
• Meet tight deadlines despite the increased workload.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We manage the project ourselves, but I can vouch that a1qa’s communication, problem-solving, and risk management skills contributed to ensuring streamlined workflows and avoiding any disruptions in project delivery.

What was your primary form of communication with a1qa?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Swift communication to quickly solve any arising questions.
• Fast onboarding (approximately 2 weeks) on each subproject to ensure efficient investigation into our IT products functionality.
• Swift provision of QA activities and seamless switching of QA engineers between diverse software solutions to always meet set timeframes. 

Are there any areas for improvement or something a1qa could have done differently?

No, we are happy with the level of service provided by a1qa and continue cooperating with them.

BACKGROUND

Please describe your company and your position there.

We are a leading global real estate services and investment management company. As a Senior PM and Consultant, I manage software projects with a focus on improving Usability and Efficiency of mission critical systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire A1QA?

We hired A1QA to perform manual testing and test automation of one of our public-facing websites. 

What were your goals for this project?

Regular, stable, and high quality releases

SOLUTION

How did you select this vendor?

Referral

Describe the project in detail.

A1QA performed manual testing and test automation of a public-facing website. They helped our internal team with test documentation, helped define the scope of test automation, and created a test automation solution, with the help of which our internal team did not have to depend on a QA provider. Since then A1QA team have been maintaining the scripts and expanding the coverage of the system. 

What was the team composition?

It varied from year to year, depending on our needs. A1QA is flexible with resources.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They fit well into our Agile processes and help release new portal versions on time and of proven quality.

How effective was the workflow between your team and theirs?

Very

What did you find most impressive about this company?

Proactive, flexible.

Are there any areas for improvement?

No