Hyperzon

BACKGROUND

Please describe your company and position.

I am the Founder of Flowjo

Describe what your company does in a single sentence.

We sell mindful activity card decks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hyperzon to accomplish?

• Increase revenue
• Increase profit
• Handle day to day issues on Amazon

SOLUTION

How did you find Hyperzon?

Referral

Why did you select Hyperzon over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Hyperzon were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hyperzon handles all my day to day Amazon work: from optimizing listings and images, creating A+ content, amazon PPC, providing inventory forecasts, and monthly reporting and even handling any issues that come up with Amazon support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I can see increases in rankings for many keywords that I haven't been able to rank well for, and year over year increase in sales performance (revenue).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have a biweekly meeting, everything I need is in a Google sheet, they are organized and always keeping track of what they are working on next, and what to improve. They've been very good at creating and sticking to a plan, especially around holidays when things are really busy.

What was your primary form of communication with Hyperzon?

Virtual Meeting

What did you find most impressive or unique about this company?

I really love working with Viki. She's honest, organized, understands what's required and I never feel like she's trying to upsell me. If she has an idea for a campaign or discounting, she always comes with all the information I need to make an informed decision on next steps. This is SO valuable, and has saved me so much mental work.

Are there any areas for improvement or something Hyperzon could have done differently?

It hasn't been long enough. I think once we have a year behind us, we'll be able to start seeing year over year performance and I will have a better idea on which campaigns do better than others.

BACKGROUND

Please describe your company and your position there.

I am the owner of the company and in charge of everything. I have no employees I use agencies and freelancers to run the business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hyperzon, and what were your goals?

Hyperzon managed my Amazon account, and also re-branded one of my brands. They managed all aspects of the Amazon account, including listing creation, PPC, and marketing. My goal was to grow out business and we doubled in size during our time with Hyperzon.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referred to them by another freelancer who recommended them for my type of Amazon centric business.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Hyperzon used many tools to accomplish their goals, they have a great design time who elevated our brand by providing a professional logo and complete brand book with fonts, brand colors and mock ups. We still use this design today.

Hyperzon has a great staff, we had two account managers during our time with them, they were very professional and easy to work with. Hyperzon presented weekly reports to us in a clear and useful way, they also helped with all aspects of the business including our website design, product photography, running contests and other tasks we gave them.

They always seem to be testing new software tools and staying on top of developments in the ecommerce space.

How many people from the vendor's team worked with you, and what were their positions?

I don't know how many people worked on our account behind the scenes. We interface with one account manager, and they talked to the appropriate team experts to get the work done, then they give us the results.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our brand looks more professional as a result of our collaboration with Hyperzon. When auditing their listing creation we saw high quality results on their keyword selection and SEO. In general our revenue grew 100% as a result of working with Hyperzon, and the freedom of handing off the bulk of our operation allowed the company to pursue other ventures.

Describe their project management style, including communication tools and timeliness.

Very punctual, they never missed a meeting, when my account manager was out there was always someone else ready to meet with me. Their data is presented in a clean and organized fashion, they use a lot of sophisticated tools to accumulate and decipher a large amount of data points for us.

We then meet and use the data to generate goals for our business. They are also open to testing new ideas and it felt like a collaborative team working towards the same goal. They felt like part of our company.

What did you find most impressive or unique about this company?

How versatile and quick they are. They are very open to ideas and not afraid to try new things or explore new tools or software that I found doing my own research. It feels like they are able to customize processes as needed to get you the results you want.

Are there any areas for improvement or something they could have done differently?

I think during my time there they were still building up their PPC team, I could've used more help with the PPC

BACKGROUND

Please describe your company and your position there.

Ecommerce brand focusing on children's items and Amazon sales. I am the brand manager and develop products and manage sales.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hyperzon?

There are a lot of ongoing design needs - from Amazon listing images, EBC and storefront content, amazon posts, product design, cards, marketing material, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have worked with them in the past and they were a great option

Describe the project in detail and walk through the stages of the project.

Multiple ongoing projects. For example, in the past few weeks we have worked together on editing two Amazon listings image content based on surveys run and consumer feedback, on creating storefront pages for new Amazon listings, creating EBC for new Amazon listings and more.

How many resources from the vendor's team worked with you, and what were their positions?

I confer with two members of the team who delegate and communicate with the rest of their team members

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They caught on to the brand theme right away and almost always projects are delivered on the first round very well done. When changes are needed, it is easy to communicate that and work together to get the desired results.

How effective was the workflow between your team and theirs?

Very effective. We communicate via slack channel with myself and the two point of contacts. I submit projects easily there and they respond with any questions and estimated due dates. Loom videos are frequently used to design project details and makes up for not working face to face. If more communication is needed, it is easy to set up weekly calls to discuss statuses on all open projects and any questions.

What did you find most impressive or unique about this company?

The value that we get - multiple designers are always available for ongoing needs and the varied work they do is amazing for the investment.

Are there any areas for improvement or something they could have done differently?

For my team, they do not specialize in immediate turn-around projects (i.e projects that can be done within 24 hours or less)

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Hulken, a retail company that creates ultra-durable rolling tote bags that make schlepping easy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hyperzon to accomplish for Hulken?

We hired Hyperzon to help us manage everything related to Amazon, including listings, inventory management, and marketing.

SOLUTION

What was the scope of their involvement?

Hyperzon helps us manage everything related to Amazon, including listings, inventory management, and marketing. The team provides detailed reports and biweekly sessions to go through everything and ensure things run smoothly.

What is the team composition?

We work with 2–5 teammates from Hyperzon.

How did you come to work with Hyperzon?

Someone referred Hyperzon to me.

How much have you invested with them?

The investment is confidential.

What is the status of this engagement?

We started working with Hyperzon in November 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a consistent growth in sales, including a 70% increase in the first year and a 270% increase in the second year.

How did Hyperzon perform from a project management standpoint?

Our account manager, Victoria, is a rockstar! She’s always on top of all the small details, very professional, and consistently ensures everything runs smoothly. When issues come up, she and her team always resolve them quickly.

What did you find most impressive about them?

Hyperzon is well-versed in everything Amazon-related, which is one of the most complicated platforms to manage.

Are there any areas they could improve?

Generally speaking, there's always room for improvement, but I honestly can’t think of anything for Hyperzon to improve at this point of time.

BACKGROUND

Please describe your company and position.

I am a Director at Online Supplements

Describe what your company does in a single sentence.

Provides health and wellness solutions to customers through supplements and programs.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hyperzon to accomplish?

• Increase Amazon presence
• Increase sales
• Manage Amazon store

SOLUTION

How did you find Hyperzon?

Referral

Why did you select Hyperzon over others?

High ratings

How many teammates from Hyperzon were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oversee all Amazon stores and products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased sales on Amazon across all stores and products. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Using Slack communication has never been an issue, they are very fast and very engaged and on-top of all the things we need them to be with Amazon. 

What was your primary form of communication with Hyperzon?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Really hands-on across multiple facets of Amazon, not just keywords or ads, they work deep to get you the results you need.

Are there any areas for improvement or something Hyperzon could have done differently?

No, they were an excellent partner.

BACKGROUND

Please describe your company and position.

I am the VP of business Development of August

Describe what your company does in a single sentence.

We sell period care 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hyperzon to accomplish?

• a

SOLUTION

How did you find Hyperzon?

Referral

Why did you select Hyperzon over others?

• Great culture fit
• Good value for cost

How many teammates from Hyperzon were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hyperzon manages our Amazon account. This includes inventory managment, product assortment strategy, sales tracking & reporting, account maintenance, all administrative upkeep,a nd our PPC strategy  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On an ongoing basis, Hyperzon does a great job overseeing and growing our account. They make sure to stay on top of changing business requirements nad  the latest technology, consistently giving us advice on how to grow. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hyperzon is very responsive, and their responses bring solutions, not just "let me look into it. They are a very organized and diligent team that goes above and beyond to delvier our needs 

What was your primary form of communication with Hyperzon?

Email or Messaging App

What did you find most impressive or unique about this company?

They seem to actually care about our business doing well 

Are there any areas for improvement or something Hyperzon could have done differently?

none at this time 

BACKGROUND

Please describe your company and position.

I am the Executive of Lifepro

Describe what your company does in a single sentence.

We are a leading fitness and wellness brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hyperzon to accomplish?

• Design
• Listing Optimization
• Reporting
• Project Coordination

SOLUTION

How did you find Hyperzon?

Referral

Why did you select Hyperzon over others?

Referred to me

How many teammates from Hyperzon were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Hyperzon for a variety of projects and services, including Amazon services, listing optimization and design, reporting and analysis, video, package design, and product design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our work with Hyperzon has resulted in increased sales, improved visibility, enhanced customer experience, and helped us to have time to focus on a new product development. These outcomes demonstrate the progress and success we have achieved through our partnership with Hyperzon.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hyperzon is responsive and willing to adapt to our business needs. They were always open to feedback and suggestions, and were proactive in finding ways to improve the process and ensure that we were getting the most value from our partnership. Overall, I would say that our workflow with Hyperzon has been effective, and we have been able to achieve our desired results through our collaboration.

What was your primary form of communication with Hyperzon?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility on projects and willingness to deliver on time were outstanding.

Are there any areas for improvement or something Hyperzon could have done differently?

I have generally been very satisfied with the services and support provided by Hyperzon.

BACKGROUND

Please describe your company and position.

I am the CEO of Hemp Dog Health

Describe what your company does in a single sentence.

All natural pet products geared to dogs cats and horses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hyperzon to accomplish?

• Design Listing Optimisation Shipment Tracking Project Coordination SEO PPC Marketing Activities

SOLUTION

How did you find Hyperzon?

Referral

Why did you select Hyperzon over others?

High ratings

How many teammates from Hyperzon were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Hyperzon for a variety of projects and services, including Amazon services, listing optimization and design, reporting and analysis, researches and SEO optimization, marketing activities with growth focus, and PPC management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our work with Hyperzon has resulted in increased sales, improved visibility, enhanced customer experience, and helped us to have time to focus on a new product development. These outcomes demonstrate the progress and success we have achieved through our partnership with Hyperzon.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hyperzon is responsive and willing to adapt. Time frames were provided adequately and according to current situations. They are open and understanding of our requests at all times.

What was your primary form of communication with Hyperzon?

Virtual Meeting

What did you find most impressive or unique about this company?

Versatility, professionalism, and responsiveness.

Are there any areas for improvement or something Hyperzon could have done differently?

I've been highly satisfied with the services and support provided by Hyperzon.

BACKGROUND

Please describe your company and position.

I am the Product Manager of Switch Research

Describe what your company does in a single sentence.

We create mental health products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hyperzon to accomplish?

• Increase Amazon Revenue
• Increase Brand Awareness
• Increase Presence on Amazon

SOLUTION

How did you find Hyperzon?

• Online Search
• Referral

Why did you select Hyperzon over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Hyperzon were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal of this project was to increase brand awareness on Amazon, and to grow the Amazon business overall. We were looking for the best return on investment with ads, PPC, and any other campaigns and tests. We also wanted to streamline our whole FBA process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We increased our brand awareness on Amazon. We had a significant increase in Amazon revenue by over 100%. We reached the targeted advertising cost. We optimized the FBA process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time and were prompt with communication and answered all questions we had fully and often with very detailed reports.

What was your primary form of communication with Hyperzon?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The high level of communication, attention to detail, and amount of work completed in such a short period of time.

Are there any areas for improvement or something Hyperzon could have done differently?

No, we have been extremely impressed with their work.