Zima UX, UI & Design Strategy

BACKGROUND

Please describe your company and your position there.

I am the Project Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zima UX, UI & Design Strategy?

We wanted to refresh our Web3 Hackathon website and make it more modern.

SOLUTION

How did you select this vendor?

From recommendation

Describe the project in detail and walk through the stages of the project.

Based on our current website, colors and logo we shared few examples of websites that we like and then Zima created final design.

How many resources from the vendor's team worked with you, and what were their positions?

UX and UI designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got Figma project with web and mobile design. Zima also helped us with the look and feel of the brand.

How effective was the workflow between your team and theirs?

Communication was easy and fast. We got what we wanted. Delivered design was fresh and outstanding.

What did you find most impressive or unique about this company?

Communication was seamless and fast. We got the answer in couple of minutes. We also knew who is in charge for each stage of the project. For sure, they have outstanding communication skills.

Are there any areas for improvement or something they could have done differently?

Nope

BACKGROUND

Please describe your company and your position there.

I am a Product Owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zima UX, UI & Design Strategy?

We create new website of all airports in our portfolio. We start cooperation with ZIMA at UX/UI design system.

SOLUTION

How did you select this vendor?

Public tender

Describe the project in detail and walk through the stages of the project.

Design system UX/UI (desktop, monbile etc.):

1. Website Chopin Airport
2. Website Warsaw-Radom Airport
3. Corporate website (Welcome, ACS, PAA, Kariera, Intranet)

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with Zima Team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

confidential

How effective was the workflow between your team and theirs?

Zima Sp. z o. o. is a professional and reliable partner, with whom we cooperated in the implementation of UX and UI projects of websites and mobile applications created for P. P. "Airports". Their team is made of experienced specialists who can efficiently and effectively adapt the project to our needs at expectations.

What did you find most impressive or unique about this company?

Time and professional skills.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the CEO / Co-Founder of Kello.md

Describe what your company does in a single sentence.

We are a health-tech startup building a digital platform that addresses staffing shortages by connecting medical facilities with verified professionals through automated matching, and end-to-end contracting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

We invited ZIMA to collaborate on an app we’ve been working on for quite some time. We needed experts who could help us translate our product concept into an intuitive interface and give the whole project a cohesive and attractive brand identity.

SOLUTION

How did you find Zima UX, UI & Design Strategy?

Referral

Why did you select Zima UX, UI & Design Strategy over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zima was responsible for the end-to-end design strategy of our health-tech platform. The scope of work began with product discovery and business process mapping to align the platform’s complex recruitment automation with user needs. They developed our full brand identity, including naming and a comprehensive branding kit. For the digital product, they delivered high-fidelity UX/UI designs for both a web-based application and a mobile application for iOS and Android.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team delivered a complete design package: user flow, branding, and UI. In addition, they proposed conducting research, ensuring that the solutions we are currently implementing are validated and based on real user needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was very well managed. All components were delivered on time, and I was kept up to date on our progress. The team was very accessible and responsive—they always responded quickly to our needs and made time to talk, even at less convenient hours.

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

So many things stand out: the people, the culture, and their sheer quality of engagement. They didn't just meet our expectations—they exceeded them by a mile. They gracefully stepped in and assumed full responsibility for our branding when a previous agency had failed to deliver. In no time, they evolved from a service provider into a crucial and strategic partner. 
Even weeks after the project was delivered, we are still amazed at how fortunate we were to have the opportunity to work with this team. Their ability to translate complex medical recruitment processes into an intuitive digital experience is truly unique.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

A few specific user interactions designed required minor adjustments once we moved into the development phase. However, the agency was incredibly receptie to feedback and implemented the necessary changes very quickly.

BACKGROUND

Please describe your company and position.

I am the Board Advisor for Digital Transformation Kuyavian-Pomeranian Regional Tourism Organization of Kujawsko-Pomorska Organizacja Turystyczna

Describe what your company does in a single sentence.

Kujawsko-Pomorska Organizacja Turystyczna promotes the Kujawsko-Pomorskie region in Poland by supporting local tourism development and enhancing the region’s image through marketing, events, and information activities. Its online portal serves as a central source of information about attractions, offers, and initiatives for both tourists and residents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• We hired Zima UX, UI & Design Strategy to lead the digital transformation of the Kujawsko-Pomorska Organizacja Turystyczna portal. The goal was to create a modern, intuitive, and accessible tourism website that promotes the region, supports the local economy, and enhances the overall visitor experience. Zima was responsible for stakeholder workshops, UX research, information architecture, full UX/UI design, and developing a scalable Design System compliant with WCAG 2.1 standards.

SOLUTION

How did you find Zima UX, UI & Design Strategy?

• Online Search
• Referral

Why did you select Zima UX, UI & Design Strategy over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zima UX, UI & Design Strategy led the full digital transformation of the Kujawsko-Pomorskie Tourism Organization’s portal. The scope included stakeholder workshops, UX research, information architecture, and end-to-end UX/UI design for desktop and mobile in both light and dark modes. The team created a complete Design System, ensured WCAG 2.1 accessibility compliance, and supported the client during the implementation phase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a modern, user-friendly tourism portal with improved navigation, accessibility, and visual consistency. The new design increased engagement and time spent on the site, strengthened the region’s online presence, and provided a scalable design system that supports future content and feature growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed very systematically and in accordance with the Agile methodology. The work was completed on schedule, although we did encounter some minor delays along the way. Despite the time pressure, the final delivery was on time. During the implementation phase, when additional needs for changes and fixes emerged, they were addressed very quickly. The team was always available whenever we needed a meeting to discuss doubts or technical details with the portal developer.

What was your primary form of communication with Zima UX, UI & Design Strategy?

Virtual Meeting

What did you find most impressive or unique about this company?

I already knew that the managers were experts in their fields, but the entire project team really impressed me. Their professionalism shone through in every aspect—from research and UX to UI and WCAG compliance. I also have to commend the back-office support team; everything was delivered on time and with full professionalism.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

Everything was great, I have no comments or suggestions for improvement.

BACKGROUND

Introduce your business and what you do there.

I'm the director for Elektrometal Energetyka SA, an electrical infrastructure company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zima UX, UI & Design Strategy?

We needed help with the UI/UX design of an operation panel for a protection relay/bay controller.

SOLUTION

What was the scope of their involvement?

Zima UX, UI & Design Strategy prepared and delivered complete project documentation in Figma, organized into sections and elements marked as ready for implementation. The team developed a design system (colors, typography, icons, grids/layouts, spacing, backgrounds) and a UI component library (including buttons, input fields, navigation, tables, toasts, modals, on-screen keyboards). Additionally, Zima UX, UI & Design Strategy created designs for several key screens and their state variants, including login, menu, events, measurements, notifications, and settings. The designs took into account interaction states and behaviors (e.g., filtering, detailed views, confirmations, locked states), allowing for clear implementation on the development side. The main outcome was a consistent, scalable interface based on reusable components and a set of reference screens, which reduced implementation time and minimized the risk of inconsistencies in the application.

What is the team composition?

We worked with 2–5 teammates from Zima UX, UI & Design Strategy.

How did you come to work with Zima UX, UI & Design Strategy?

Someone referred Zima UX, UI & Design Strategy to me. I chose them because they were close to my geographic location, their pricing fit our budget, and they were a great culture fit.

What is the status of this engagement?

We worked together from October 2023–January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Zima UX, UI & Design Strategy designed 10 widgets and six screens.

How did Zima UX, UI & Design Strategy perform from a project management standpoint?

Zima UX, UI & Design Strategy delivered on time. We communicated via virtual meetings.

What did you find most impressive about them?

I was impressed by their cooperation with teams, understanding of problems and ideas for solutions.

Are there any areas they could improve?

There was nothing they needed to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product at SkyCash, a financial services company. We offer a mobile app that enables quick and convenient payments for parking, public transportation, highways, and railways, serving both individual customers and companies throughout Poland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zima UX, UI & Design Strategy?

We needed help with competitor analysis, UX workshops, UX design, UI concept, UI design of the whole app, and design system design.

SOLUTION

What was the scope of their involvement?

Zima UX, UI & Design Strategy has been helping us with a new mobile app. The team has provided wireframes, prototypes, final UI files, and WCAG documentation. Zima UX, UI & Design Strategy has also made corrections to our B2B panel project.

What is the team composition?

We’ve worked with six members of Zima UX, UI & Design Strategy’s team, including Ilona, Radek, Oskar, Asia, Ania, and Karol.

How did you come to work with Zima UX, UI & Design Strategy?

We found them through recommendations. We chose them because of their working model, the quality of their previous projects, and the reliable personality of Ilona.

How much have you invested with them?

So far, we’ve spent around $75,000.

What is the status of this engagement?

We started working together in January 2023. The B2B project has been completed, but the new mobile app project is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t received any complaints about the B2B panel design. We’ll be able to see the success of the new mobile app after its launch. We plan to measure its success by looking at the total client conversion rate, drop rate from each screen/process, and the number of complaints/issues to customer support.

How did Zima UX, UI & Design Strategy perform from a project management standpoint?

Zima UX, UI & Design Strategy is reliable and delivers on time. The team has a high understanding of our specific business needs.

What did you find most impressive about them?

Ilona is very solid, open-minded, and hardworking. Zima UX, UI & Design Strategy has a full bunch of specialists, so each aspect of the project has been taken care of.

Are there any areas they could improve?

They could recruit more mature UX designers (except for Ilona).

BACKGROUND

Please describe your company and position.

I am the CEO of Medispace

Describe what your company does in a single sentence.

MediSpace is a modern medical facility that provides specialized healthcare services through a hospital and outpatient clinics focused on patient-centered care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• The goal of the collaboration was to redesign the current site and develop a new visual language. ZIMA designed the new website, which will support the clinic in attracting new traffic and new patients, as well as branding materials for MediSpace.

SOLUTION

How did you find Zima UX, UI & Design Strategy?

• Clutch Site
• Other

Why did you select Zima UX, UI & Design Strategy over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration with Zima Agency began with workshops, during which we thoroughly discussed our goals, user needs, and key guidelines. Based on these insights, the agency created an intuitive information architecture, designed key pages, and developed the service selection module. They also executed a full rebranding, including a new logo, which seamlessly integrated into a modern and cohesive style aligned with our company’s identity. The website’s design evolved, becoming more modern while still maintaining an elegant and approachable feel. The Zima team delivered a complete set of UI designs and documentation, allowing us to smoothly move into the implementation phase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is currently in the implementation phase, but we’re already seeing clear benefits. We now have a well-structured design, an intuitive service selection module, and a consistent visual style that reflects our brand. The brand book and UI documentation have also streamlined the development process and improved communication with our tech team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was aligned with our needs throughout. In the end, it was delivered on time, and we were satisfied with the communication. The team was responsive to our requirements and provided support at every stage of the process.

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their structured approach to the process and the high quality of communication. We felt confident and secure throughout the collaboration, knowing we were working with true professionals.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

Everything was great, I have no comments or suggestions for improvement.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Litex.pl

Describe what your company does in a single sentence.

Our company, Litex Promo Sp. z o. o., has been manufacturing and exporting high-quality umbrellas, tents, banners, flags, and outdoor furnishings for restaurants and cafes for over 30 years.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• We hired Zima UX, UI & Design Strategy to prepare elements for our website, specifically for the product page and homepage, in connection with the company's international expansion.

SOLUTION

How did you find Zima UX, UI & Design Strategy?

• Online Search
• Clutch Site

Why did you select Zima UX, UI & Design Strategy over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included UX and UI design for the homepage and product page. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcome of the project was the delivery of ready-to-implement designs for the developer. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked in a weekly meeting (project status) format combined with email communication. Zima UX, UI & Design Strategy was responsive to our needs and delivered the project on time. 

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their abilities to quickly adapt, understanding of our industry and methodical approach to the project were the most impressive aspects of working with them.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

Everything was done correctly.

BACKGROUND

Please describe your company and position.

 I am the VP of Product and Startegy of a construction company 

Describe what your company does in a single sentence.

Full AI-powered construction progress tracking and quality control.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zima UX, UI & Design Strategy to accomplish?

• Changing the visual style of the product - a modern design that emphasizes quick access to necessary information from dashboards
• Simplifying complex table and chart views, transforming them into clear data visualizations
• Redesigning a SaaS platform

SOLUTION

How did you find Zima UX, UI & Design Strategy?

Online Search

Why did you select Zima UX, UI & Design Strategy over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Zima UX, UI & Design Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborate as a team using a time and material model that suits our current workload. During the first few months, our team focused on developing the navigation and progress tracking module, which is one of the primary modules in our SaaS platform. In the following stages, Zima created another modules for the application, and also designed the user interface for the quality control app for tablets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After conducting initial tests, Zima successfully designed a new layout that both enhances user experiences and simplifies platform usage, resulting in significant improvements in customer reception.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Zima team works independently on their project tasks. We provide regular feedback during scheduled working sessions. Our agile process allows us to adjust priorities and focus on urgent tasks.

What was your primary form of communication with Zima UX, UI & Design Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The first module has already been presented to clients as a demo and has received positive feedback. Implementation work is currently underway.

Are there any areas for improvement or something Zima UX, UI & Design Strategy could have done differently?

No, there's nothing they need to improve on.