2BIG Production

BACKGROUND

Please describe your company and position.

I am the project manager of a design company

Describe what your company does in a single sentence.

Our company is formed by a team of highly experienced professionals specialized in the redevelopment and energy effiency of buildings in an innovative and integrated perspective.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 2BIG Production to accomplish?

• Produce a media kit that would showcase the tangible results of our projects, comparing the before and after results achieved
• Produce a brand video that would match with our mission and vision, delivering the idea of high-quality services

SOLUTION

How did you find 2BIG Production?

Referral

Why did you select 2BIG Production over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from 2BIG Production were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for a Video Production able to produce a media kit (photos and video) for our online and offline channels. We needed experts to take care of showcasing the different stages of our project, with the following deliverables: 

• x3 sets of photos (each set around 40 photos) 
• x3 Showcase Videos (duration: 1 minute each) 
• x1 Corporate Video (Duration: 3 minutes)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We already used the material produced by 2BIG Production for some offline events with our partners, registering a positive feedback and genuine interest in how our projects are presented, in terms of quality of images, and effectiveness of the messages in the videos. We are also planning to use the material in our online channels, for brand-awareness and marketing purpose.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are definitely satisfied with the way they handled the project. Luca, our main contact as Producer, managed remotely their team, which performed various sessions of shooting on our project sites along the span of few months, before starting the post-production process, which lasted around 2 weeks, including rounds of feedbacks from our end.

What was your primary form of communication with 2BIG Production?

Email or Messaging App

What did you find most impressive or unique about this company?

We were amazed by their sense of organization and professionalism that helped the project to be completed in a smooth way, despite their head quarter is located far from our company. Their timeliness and communication efficiency through all the stages of the project also left us completely satisfied of our choice.

Are there any areas for improvement or something 2BIG Production could have done differently?

For this project we are totally satisfied about the results, and we don’t have any complains or noticeable areas for improvement.

BACKGROUND

Please describe your company and position.

I am the Wedding Planner of an other industry company

Describe what your company does in a single sentence.

Our field is about Wedding Planning Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 2BIG Production to accomplish?

• Attract more customers
• Build our brand identity

SOLUTION

How did you find 2BIG Production?

• Online Search
• Referral

Why did you select 2BIG Production over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from 2BIG Production were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Pre-production: 2BIG Production consulted with us on the concept, style, and theme of the wedding video and photo album. They also scouted for the best locations, props, and equipment for the shoot. They prepared a detailed storyboard and script for the video, and a shot list for the photo album. 
• Production: 2BIG Production filmed and photographed our wedding events, including the ceremony, reception, and party. They used high-quality cameras, drones, and lighting to capture every moment. They also directed and coordinated with us and our guests to ensure a smooth and enjoyable experience.
• Post-production: 2BIG Production edited and enhanced the footage and images using professional software and techniques. They also added music, voice-over, titles, transitions, and effects to the video. They delivered the final video and photo album in both digital and physical formats. 
• The key deliverables were: + A 10-minute wedding video that tells our love story and showcases our wedding events. + A 50-page photo album that contains the best shots from our wedding events. + A USB drive that contains all the raw footage and images from the shoot.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We received a lot of positive feedback from our customers, partners, and friends who watched the wedding video and browsed the photo album. They praised the quality, creativity, and emotion of the deliverables. 
• We saw an increase in inquiries and bookings for our wedding planning service after we shared the wedding video and photo album on our website and social media platforms. We also received more referrals from our existing customers who were impressed by the deliverables. 
• We improved our brand awareness and reputation as a wedding planning service that can create stunning and unforgettable weddings. We also differentiated ourselves from our competitors who offer similar services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered items on time and responded to our needs promptly and professionally. They used Trello to track the progress and status of each task and deliverable. 

They also communicated with us regularly via email, phone, meeting in-person and Zoom to update us on the project and to get our feedback and approval. They were always flexible, responsive, and collaborative. They handled any issues or changes that arose during the project with ease and efficiency.

What was your primary form of communication with 2BIG Production?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive or unique about this company was their passion and talent for creating amazing wedding videos and photo albums. They really understood our vision and goals, and they brought them to life with their creativity and skill. They also had a great eye for capturing the beauty and emotion of our wedding events. They made us feel comfortable and happy throughout the project. They were not just a vendor, but a partner and a friend.

Are there any areas for improvement or something 2BIG Production could have done differently?

We honestly cannot think of any areas for improvement or something 2BIG Production could have done differently. They exceeded our expectations in every aspect of the project. They were perfect for us and we would highly recommend them to anyone who needs a video production and commercial photography company.

BACKGROUND

Please describe your company and your position there.

I'm a marketing director and a content creator for a tourism company. We make video marketing to promote Vietnam tourism

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

Our product needs great visual and cinematic shots to depict the best of Vietnam. Therefore, we need a professional video to post on YouTube and other social media platforms.

SOLUTION

How did you select this vendor and what were the deciding factors?

My friend from a NGO referred Luca and Anh . They are very professional and enthusiastic, so we decided to work with them

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We went over the script, and agree on the location. Then Luca and Anh directed us on how to act, and what angle we should look at. The process was very professional, therefore, my team didn't feel exhausted. After that, they reviewed the shots with us, edited the draft, we approve it and then they submit the final

Who did you work with and what was the feedback process like?

We worked with Luca, Anh , and 3 other members in the team. They are very professional!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We showed the video on Youtube and it got 52,000 views on Youtube. People love it!

Describe their project management style, including communication tools and timeliness.

The project manager was very easy to communicate with and we talk in person. They are initiative and thoughtful!

What did you find most impressive or unique about this company?

They make the process very easy by understanding and compromising with us! They actually care about the customers.

Are there any areas for improvement or something they could have done differently?

I think they did a very good job!

BACKGROUND

Please describe your company and your position there.

Marcom Manager for a mountain retreat

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

The project consisted in creating a brand introduction video about our resort, highlighting all the services and facilities, showing how our customers can experience a unique stay, different from all the others.

SOLUTION

How did you select this vendor and what were the deciding factors?

I worked with them in the past for a different project, and I know they were the right fit for our needs. I contacted them explaining the scope of work and asking for a proposal, that I shared with our board of management to take the final decision.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

After having confirmed the job, 2BIG Production shared a detailed visual script idea, that was improved and finalized under our supervision. During pre-production, they also took care of casting for the actors, providing us 3 choices for each role. The shooting that lasted 5 days in total, including one location scouting day. In post-production, we agreed on 3 rounds of feedback, with 5 working days for each round of editing, from the offline version to the final one

Who did you work with and what was the feedback process like?

We worked with their producer, who was in charge of all the communication between their team and us, and also in charge of delivering the video during the rounds of feedback, processing our comments and inputs before delivering to the editing team. During the project, we also had the opportunity to communicate with the director for the script and visual approach to the video, and the account manager regarding the contract and legal terms.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are satisfied with the final video provided, which really conveys our vision and messages, with the style we were aiming for. Visually, the video looks outstanding! We haven’t published the video officially yet, but we are confident that it really represents us and will help to attract new customers, especially the international ones, our main target.

Describe their project management style, including communication tools and timeliness.

That was the main reason we chose to work with 2BIG Production. We knew they have a great project management style, with clear and upfront communication, and timeliness of delivery.

What did you find most impressive or unique about this company?

Even though the project can be complicated to manage and organize at best. They are great solution providers with a proactive and efficient attitude, which made the whole process really easy and smooth.

Are there any areas for improvement or something they could have done differently?

Their services are more expensive than the average market, and other companies can provide video services with more cost-effective solution. However, we understand that their quality is worth the money, and we are definitely happy with our choice.

BACKGROUND

Please describe your company and your position there.

I work as product manager plus project manager at the company which is incharge of hopitality services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

We needed a media kit package, including a service introduction video and a photo gallery for our website and promotional material. We wanted to highlight the facilities and services of our hotel, focusing customer experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched through different channels and started a bidding process, evaluating the quality and the price offered by each production company.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We completed the bidding process via email, and had a meeting in person with the shortlisted companies. After we finalized and agreed the scope of work and quotation, we signed the contract. The scope of work included: 1x Introduction Video (2mins) in Full HD + Set of 50 edited photos + ownership of raw footage. After that, 2BIG Production team created the storyboard and completed the casting process. The next step was the shooting itself, which took 3 days at our hotel, for both videos and photos. The post-production lasted around 2 weeks, including the rounds of revision from our side.

Who did you work with and what was the feedback process like?

We were mainly in contact with their producer and creative director since the first steps. We gave them feedback on storyboard, casting and post-production (3 rounds in total) via email.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With the media kit from 2BIG Production, we were able to help raising the brand awareness on our channels, targeting more international customer as planned. The quality of the final outcome fully meet our initial expectations.

Describe their project management style, including communication tools and timeliness.

We are totally satisfied with that, as they have been professional, always on-point and clear. They met all the deadlines so we have no complain about it.

What did you find most impressive or unique about this company?

They had faced the challenges of a production and met the deadline with high quality product. They also speak both Vietnamese and English, which is a plus.

Are there any areas for improvement or something they could have done differently?

Nothing noticeable, we are happy with their services and we are looking for a long term cooperation with them.

BACKGROUND

Please describe your company and your position there.

I was the Project Manager of Malvotech a startup that aims to provide content integration for local industries

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

We were looking to create an introduction video about who we are and what we do, highlighting our human factor and the expertise we put in all our services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We already knew in person some members of 2BIG Production team, so we were aware of their knowledge and skill. Starting negotiation with someone you already know is a plus factor for us.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We first contacted them over the phone and set up an online meeting to brief about the project and get agreement on the costs involved, together with the final expected goals. We let them create a script based on our inputs, before jumping into a 3-days session shooting at our facilities. The post production lasted one week, with the final delivery of one video and a basic set of photos.

Who did you work with and what was the feedback process like?

I worked from the beginning with Gianluca, their producer, who constantly reported to me all the progress during the different production stages. After an internal revision with my team, we provided back our feedback

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are happy with the outcome of the video, which really helped us to introduce our services to potential clients. We published the video on our website and social channels, also including it on a marketing email campaign.

Describe their project management style, including communication tools and timeliness.

2BIG Production dealt with our request in an efficient and professional way, always being ready to listen to us, meeting the expected deadline (3 weeks in total from the first meeting to the complete video).

What did you find most impressive or unique about this company?

They kept the whole process easy and smooth. Everything was clear from the beginning and they also helped us with some useful inputs that improved the video message and quality.

Are there any areas for improvement or something they could have done differently?

We worked mainly online with them, apart from the shooting stage. For the future, we believe it would be even better to work directly in person during some other stages of the project

BACKGROUND

Please describe your company and your position there.

Smart transportation and tourism service

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

To better explain our service to customers

SOLUTION

How did you select this vendor and what were the deciding factors?

We found 2BIG PRODUCTION on the internet, via the review page. We were impressed by their concrete and on-point proposal. They can always provide surprising solutions for the problem we have. Also, the smooth communication in both Vietnamese and English is also a factor that pulls us to 2BIG PRODUCTION

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Send brief --> Talk via phone --> Creative proposal --> Contract --> Storyboard --> Story board feedback --> Online meeting and solves problems --> Shooting --> Video drafts and feedback (3 times) --> Video delivering

Who did you work with and what was the feedback process like?

The project manager & creative director. We summarized feedbacks and send it to the production team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The videos and images were right to our expectations. Our team and the other stakeholders are very happy with the result. We probably love to come back to 2BIG PRODUCTION in future projects.

Describe their project management style, including communication tools and timeliness.

Effective

What did you find most impressive or unique about this company?

They are understanding, creative, on-point, and excellent problem-solvers.

Are there any areas for improvement or something they could have done differently?

No idea

BACKGROUND

Please describe your company and your position there.

I'm a remote designer for one of Asia's top rated boutique hotels. Pearl Palace Heritage, in Jaipur, is unique in the world - each room was built by an team of Indian master craftsmen. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

The goal was to capture the unique feel and charm of our hotel on video. Since the majority of customers are international - it needed to be language independant. We wanted future guests to experience the process from check in through site seeing and finally checkout. 

SOLUTION

How did you select this vendor and what were the deciding factors?

Previous projects informed my choice. On time, creative, on budget, on brand, and actually fun to work with. 

Describe the video(s) and the process in detail, including the project steps and all stages of production.

10 days of shooting in Jaipur over several internal and external locations.

Who did you work with and what was the feedback process like?

Working with Anh was a treat, we built a solid set of shooting boards based on the audio track chosen by our manging director. The final edit only required minor tweaks to the copy to be complete.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The content we created instantly gave our site and social networks an increased feeling of luxury. The more the consumer is informed, the better you can manage expectations. Especailly with international clients who are may not speak English or Hindi.

Describe their project management style, including communication tools and timeliness.

Brutal - in a kind way. I mean it like this, there is no wasted effort on things outside the scope of work. This work style is common in Vientam.

What did you find most impressive or unique about this company?

Drive an attitude

Are there any areas for improvement or something they could have done differently?

I just wish we had another few days to shoot.

BACKGROUND

Please describe your company and your position there.

I work at HR department for an IT solutions company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

We wanted to create an infographic video to explain our services package to potential clients

SOLUTION

How did you select this vendor and what were the deciding factors?

It was a word-of mouth process. They were recommended to us by a previous 2BIG Production’s client

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We contacted them with email to ask for a video proposal and quote. After that we met and finalize the script together. They completed the video and delivered meeting the deadline

Who did you work with and what was the feedback process like?

We worked mainly with the producer, Anh, who coordinated his team and later introduced us the graphic animator who created the final video. We agreed on 2 rounds of feedback before the final delivery: they sent us the draft, and gave us a template document to provide a feedback in a clear way

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Infographic videos are very popular nowadays, and this video helped us to reach better to our potential clients, giving a clear and complete overview of our services. It was really helpful to hook new clients.

Describe their project management style, including communication tools and timeliness.

Both through email and with a personal meeting, they were always ready to listen to us and gave clear instructions about all the project steps. Their communication style is friendly and proactive.

What did you find most impressive or unique about this company?

They look very passionate about what they do, and they pay a lot of attention to the details.

Are there any areas for improvement or something they could have done differently?

Before finding them with word of mouth, we made a quick search about companies who provide infographic video service but could not find them, so maybe they can improve their SEO

BACKGROUND

Please describe your company and your position there.

Im CEO of  a travel company who provide the service all around Vietnam

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

We need a destination showcase video, to promote to our potential customers, and also to lead more sales for our company. That is why we hire 2 Big Production for this.

SOLUTION

How did you select 2BIG Production and what were the deciding factors?

We choose 2Big Production because the director had a really good experience with our product (Travel/ Leisure/ Tourism), and this company seem the best one now in Vietnam for this particular sector

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had a meeting with the director, he helped us to create a script from what messages we want to tell, then we went throught: - Location scout - 3 days shooting - 7 days of editing.

Who did you work with and what was the feedback process like?

We worked with Anh and Luca- both are nice guys and easy to work with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We sent our final video to our partners and they really loved the way the video presented our product. It was good looking, nice vibe and showcased our destination at its best.

Describe their project management style, including communication tools and timeliness.

They were fast in preparing pre-production to production to post-production. We worked mostly via email then had a meeting before the project started, from then all were easy.

What did you find most impressive or unique about this company?

It took them so short time to get to understand well about my product and the video style that i want to have.

Are there any areas for improvement or something they could have done differently?

I wish they promoted themself more so more people in my industry can know more about their work.