2BIG Production

BACKGROUND

Introduce your business and what you do there.
I am the marketing manager of a cruise management company. We opened our cruise in August 2020. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 2BIG Production?

We wanted to produce a brand video, and I was looking for a company that could perform a really good quality video. 

SOLUTION

What was the scope of their involvement?

2BIG Production managed the video's production process, including storyboard creation, model casting, and scriptwriting. We provided 2BIG Production with the information we wanted to show in the video, and the team managed the filming and the postproduction process. 2BIG Production delivered a video we used in our social media channels, including Meta, Instagram, and YouTube, and advertising platforms.

What is the team composition?

I worked with around eight teammates from 2BIG Production. I worked closely with the art director, an executive producer, and his assistant.

How did you come to work with 2BIG Production?

We came across 2BIG Production through a referral from another cruise company in Vietnam. We watched brand videos 2BIG Production had produced for other travel and cruise companies, and we contacted the team through their social media.

How much have you invested with them?

We spent $7,000 on this project.

What is the status of this engagement?

We worked with 2BIG Production from July 2022–August 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
2BIG Production understood the message we wanted to convey in our video and met our expectations — their work quality was in the high range. 

How did 2BIG Production perform from a project management standpoint?

2BIG Production was a professional team and considered our input during the process. We communicated via messages and email.

What did you find most impressive about them?
2BIG Production was a good listener and captured our company's message perfectly. The team was excellent at handling unexpected situations during the video's production, including weather changes and other conditions that altered the schedule. I liked 2BIG Production's professional work and flexibility when performing video edits.

Are there any areas they could improve?

I wished 2BIG Production could've provided more time to work on the requested details before the video's production setup so the frame could be more perfect. 

Do you have any advice for future clients of theirs?

I advise every travel and cruise company to work with 2BIG Production and trust they'll deliver excellent work in the end. 

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Amazing Travel Corporation

Describe what your company does in a single sentence.

Travel and Tourism

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 2BIG Production to accomplish?

• Advertisement video
• Video Marketing

SOLUTION

How did you find 2BIG Production?

• Online Search
• Clutch Site

Why did you select 2BIG Production over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from 2BIG Production were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Pre-production: 2Big Production will conduct research, create a storyboard, write a script, scout locations, secure permits, hire actors and prepare equipment for the shoot. 
• Production: 2Big Production will film the testimonial video at one or more locations, following the storyboard and script. The video will feature interviews with ABC Company’s clients and staff, as well as footage of ABC Company’s XYZ solutions in action. 
• Post-production: 2Big Production will edit the footage, add music, graphics, voice-over and subtitles, and deliver the final video in HD format.
• The project will follow this tentative schedule: + Pre-production: 2 weeks + Production: 1 week + Post-production: 2 weeks 

The deliverables for this project are: 

• A testimonial video of approximately 3 minutes in length 
• A shorter version of the video of approximately 1 minute in length 
• A raw footage folder containing all the clips filmed during the production

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The testimonial video received positive feedback from my company and their clients, who praised the quality, the content and the message of the video. The testimonial video increased the traffic, the engagement and the conversion rate on my company’s website, social media platforms and marketing campaigns, resulting in more leads and sales for their solutions. 

The testimonial video enhanced my company’s brand awareness, reputation and credibility in the market, attracting more potential customers and partners for their solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered items on time and according to the agreed schedule. They responded to our needs promptly and professionally. They communicated with us regularly and updated us on the progress of the project. They also welcomed our feedback and suggestions and incorporated them into the video. They were flexible and accommodating when we requested some changes or revisions. They were easy to work with and always available for questions or clarifications.

What was your primary form of communication with 2BIG Production?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive or unique about this company was their creativity and expertise in video production. They were able to create a testimonial video that captured the essence and value of our solutions. They used various techniques and elements to make the video engaging, informative and persuasive. They showed a deep understanding of our target audience and our goals for the video. They delivered a video that exceeded our expectations and met our requirements.

Are there any areas for improvement or something 2BIG Production could have done differently?

There are no major areas for improvement or something 2BIG Production could have done differently. They did a great job and delivered a high-quality video. The only minor thing that could have been better was the subtitle translation. There were some typos and grammatical errors in the subtitles that we had to correct ourselves. However, this was not a big issue and it did not affect the overall quality of the video.

BACKGROUND

Please describe your company and your position there.

Marketing Officer in charge of Marketing activities in a charter airlines company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

Video editing service for one of our videos acknowledging International Tourism Day. The video is used for social media and our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

I worked with the team on previous hospitality and corporate video projects. The quality of editing was always on point, with a keen eye for detail.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Andy and his team have worked with us to create a high-quality video that met our requirements. The team had the first draft ready within 4 days of confirming the concept of the video, and they were flexible when we needed to provide feedback on the script. We then received another version of the script which was re-edited very fast within 3 weeks.

Who did you work with and what was the feedback process like?

We had the opportunity to discuss and share ideas with their producer, who was in charge of all the communication between their team and us. We also discussed with the director of videography, who was providing feedback and suggestions to the video concept. The producer was in charge of delivering the video during the rounds of feedback, processing our comments and inputs before delivering to the editing team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video was used for social media with an acknowledgment to our airline’s partners. The video was widely viewed by a large number of local audiences and shared by our partners, who helped us reach over 50,000 viewers in total.

Describe their project management style, including communication tools and timeliness.

It was an absolute joy to work with Andy and his team. I really appreciate their professionalism and on-point communication. The quality of each clip is amazing, as well as the quick & easy turnaround time!

What did you find most impressive or unique about this company?

They are fast and professional, they produced amazing quality clips at an extremely fast turnaround time

Are there any areas for improvement or something they could have done differently?

The service is not the cheapest in the market but you get what you pay for.

BACKGROUND

Please describe your company and your position there.

We are an Ed-tech company that works with providing workers with knowledge about their rights. My role in the company consist of coordinating our content in our projects and training. This means coordinating film production, training content etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

We contacted 2Big Production with the goal of creating new films that would explain show good practice and examples of Occupational Healt and Safety measures. Our goal was to create 3 films which brings up 3 different subject within OHS and to have that filmed in Vietnam as the films will be viewed mostly by southeast asians.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected 2Big Production due to good communication, expertise and because of good references. They showed great understanding towards our projects and was very communicative.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

• 3 films about Occupational Health and Safety (Protective Equipment, Fire safety and Mental health)
• Process:
  • localisation of scripts
  • selection of actors and film set
  • filming
  • post-production
  • feedback call

Who did you work with and what was the feedback process like?

We worked with Luca and Anh. The feedback process between the three of us was great. They were not afraid of asking questions or for clarifications which was very much appreciative from our side as we then became more certain that the job would be of high quality, knowing that they asked about insecurities and more detailed information when they needed it.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have not yet launched our new training but the reaction of our colleagues have been nothing but positive, specially the film about mental health!

Describe their project management style, including communication tools and timeliness.

We communicated mostly through Whatsapp and occasionally email for when sharing documents etc. Luca and Anh shared a timeline before the beginning of the project and we manage to keep the deadline for the project.

What did you find most impressive or unique about this company?

That they were very understanding o what we wanted. They were very fast in assuring us that they have experience with dialogue scenes by filming a small clip where they demonstrated this.

Are there any areas for improvement or something they could have done differently?

They did everything great! Only thing that we have as a feedback is that they didnt have an extra screen for us to look through when we were at the filming location, it made it hard to follow during shooting

BACKGROUND

Please describe your company and your position there.

I’m working as a Project manager. We're specialized in providing equipment and services for Oil & Gas sector in Vietnam.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

2021 is a milestone with my company, when we celebrate our 13th year in operation. We want to make a remarkable corporate video to celebrate it and review what we've done, as well as direct our vision, mission and strategic goals for the upcoming years.

SOLUTION

How did you select this vendor and what were the deciding factors?

We follow our company procedure to carry out a standard bidding process for this service. We contacted the major video productions in Vietnam, and at the end their proposal was evaluated and we found it was the most competitive one for our needs.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

After the bidding & negotiating, we inked a contract with them and thenceforth arranged a meeting with their team to confirm the script and execution plan. With the agreed scope of work, I was assigned as the focal point to support the project and I let them free to be creative with our provided materials. The video contains three major sections:

Opening with a little bit of company history, the key milestones, what we struggled at the beginning and how we surpassed such. Next is to describe our current status, annual revenue and other achievements. It ends with our vision, mission and objectives for the upcoming years. 2Big did take great care of the whole project from pre-production toward the final products with excellent dedication.

Who did you work with and what was the feedback process like?

I work with 2Big production manager and it was a great corporation between us. Their team included 5 members: producer, creative director, two cameramen and one video editor. Our comments during the preview were systematically recorded and later incorporated into the final products.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We published the video on our website and shared with our partners, with positive outcome and feedback. The video was greatly welcomed and it appears that our brand recognization rate increased after the publish of this.

Describe their project management style, including communication tools and timeliness.

I can say that their team joined the project with an unusually high level of agility and adaptability. Though the scope of work was fixed during the contract signing, they provided many recommendations to make to final product very professional. By utilizing common communication tools (video conference & phone calls), we had furnished smooth discussions until the end without hassles.

What did you find most impressive or unique about this company?

Their professionality and working mindset, and their ability to take care of every aspect of the production, minimizing any unexpected inconvenience.

Are there any areas for improvement or something they could have done differently?

Everything was good and smooth for this project, so I don’t have any complaint about it.

BACKGROUND

Please describe your company and your position there.

I am Marketing Director at Capella cruise. We offer overnight cruises in Halong Bay, Vietnam.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

We have a new product - a luxury cruise line, so we need a video production company to promote this new product line.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have known this company for a long time because there are not many media production companies specialized in our field like this company in Vietnam.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

As previous projects have done, we sent a media production request for the project, and 2Big Production worked with us to discuss in detail all the production steps, from pre-production, shooting to post-production

Who did you work with and what was the feedback process like?

We worked with the production staff and the director, and the next step was to work directly with the editorial staff before the product was delivered. All steps to get editing comments are quick and simple

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a cruise company, room sales are largely based on the visual resource as we have very high competition. So thanks to the high-quality photos and videos from 2Big, we have gained a huge competitive advantage over other competitors.

Describe their project management style, including communication tools and timeliness.

Right from the step of receiving information from us, 2Big Production was very quick to give accurate advice to our actual needs. After that, they regularly update the information between the two parties to have a smooth working process

What did you find most impressive or unique about this company?

They are a group of people with great passion, a positive working attitude and very friendly.

Are there any areas for improvement or something they could have done differently?

They were the perfect partner for us.

BACKGROUND

Please describe your company and your position there.

I'm working as product specialist at Aurora Travel. We are a travel agency who provide the service all around South East Asia

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

We need a destination (South East Asia) showcase video, to promote to our potential customers, and also to lead more sales for our company. That is why we hire 2 Big Production for this.

SOLUTION

How did you select this vendor and what were the deciding factors?

We choose 2Big Production because the director had a really good experience with our product (Travel/ Leisure? Tourism), and this company seem the best one now in Vietnam for this particular sector

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had a meeting with the director, he helped us to create a script from what messages we want to tell, then we combined the footage that 2 Big Production shot with the stock footages that we already had in the past. It was a nice combination

Who did you work with and what was the feedback process like?

We worked with Anh and Luca- both are nice guys and easy to work with

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Here is the link of the final video: https://www.youtube.com/watch?v=OL-YgHERUyQ

Describe their project management style, including communication tools and timeliness.

Fast and easy

What did you find most impressive or unique about this company?

I am impressed with their cinematic storytelling video style and their great knowledge about local production.

Are there any areas for improvement or something they could have done differently?

They should promote themselves better, so more companies would know about their service

BACKGROUND

Please describe your company and your position there.

I’m working as sales manager at Minh Hung land. We provide sales consulting services for mid-range and high-end real estate projects in Hanoi

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

We had new product which was Hanoi smart city, which needs to have good photo & video package for our sales team, that was why we hired 2 Big Production.

SOLUTION

How did you select 2BIG Production and what were the deciding factors?

I know this company since I was working in tourism sector, they are pretty famous as a reliable media company in Hanoi

Describe the engagement and overall scope of work in detail, including the stages of the partnership.

We just gave them the information about our project, and they helped us to visualise it into video, which was amazing. Fast and effective!

What were the terms and the value of the lease, and what percentage did 2BIG Production take in commission?

There was no lease for this collaboration

How many resources from the 2BIG Production team worked with you, and what were their positions?

We worked with their creative director- Gianluca, they delivered us the final work on time via google drive and not much to feedback as they had a realy clear production guideline from their first proposal/ script.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

The rate of customers contacting and closing orders increased significantly immediately after we used photos and videos to run ads

Describe their project management style, including communication tools and timeliness.

Fast and easy.

What did you find most impressive or unique about this company?

I love the fact that this company has combination of Western creative director and a local producer. The team understood well our culture and working mindset, which was great.

Are there any areas for improvement or something they could have done differently?

I do not have any ideas about this at the moment, let’s see in the future.

BACKGROUND

Please describe your company and your position there.

I work for the human resources department at a construction company and my main task is to give orientation and training to the new employees.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2BIG Production, and what were your goals?

We hired 2BIG Production to produce photos and videos to be used as orientation material for the new employees.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for local Video Production companies, with the ability to work with an international mindset. We found them online and we chose them after receiving a detailed and convincing proposal, with a competitive price.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

After approving the proposal, we had a meeting in person with them, where we discussed the details of the project. After that, 2BIG Production provided us a detailed script and shooting plan. We arranged the shooting, which lasted 3 days. After the shooting, the editing took around 7 days, with 2 revisions from our side.

Who did you work with and what was the feedback process like?

We worked directly with the producer and the director, who followed us since the beginning, taking care of all the production stages. They listened carefully to our feedback, and share the demo version of the video on Vimeo and google drive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are happy with the final outcome of the video because it helped us to create a tool that helped us to properly train and give orientation to our new employees. Very well done and very effective, it saved us a lot of work!

Describe their project management style, including communication tools and timeliness.

The producer was very easy-going and professional, he always listened to our feedback and vision. We communicated with email at the beginning, and then talk directly over the phone or chat messages to update about the project (official communication still via email of course). He always responded in a prompt way, with a positive and problem-solving attitude.

What did you find most impressive or unique about this company?

The ability to understand how to approach a local business like ours, but at the same time keeping an international mindset and work approach, it's really what we were looking for.

Are there any areas for improvement or something they could have done differently?

We wish we had more than 2 revisions to feedback on the video, but after each revision, they carefully listened to our request to accomplish a final result that totally satisfied us!

BACKGROUND

Introduce your business and what you do there.

I’m the head of marketing at Carbonfact, a software company that helps fashion brands measure, report, and reduce their environmental footprint.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 2BIG Production?

We needed help creating a customer case study video in a factory in Vietnam.

SOLUTION

What was the scope of their involvement?

2BIG Production handled the on-site filming and editing of the video.

What is the team composition?

We worked with 2–5 teammates from 2BIG Production.

How did you come to work with 2BIG Production?

Someone referred 2BIG Production to me. I chose them over other options because they were close to my geographic location, had a great culture fit, and offered good value for the cost.

What is the status of this engagement?

We worked together in September 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

2BIG Production delivered a beautiful video. Our client and team were happy with the result.

How did 2BIG Production perform from a project management standpoint?

2BIG Production delivered on time and had very good communication. We communicated via email and messaging apps.

What did you find most impressive about them?

I was impressed by 2BIG Production's working attitude.

Are there any areas they could improve?

There's nothing 2BIG Production could have done better.