[nn.partners]

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a contractor school. We prepare students in California to get their contractor’s license. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NNPARTNERS?

We hired NNPARTNERS to manage our PPC ads on Google and Microsoft platforms. 

SOLUTION

What was the scope of their involvement?

NNPARTNERS provides PPC services for us. I’ve shown them our existing campaigns and given them general instructions about the direction they’re supposed to go. The team creates ads and configures the new campaigns that target different markets and conversion goals. 

What is the team composition?

I work with three teammates from NNPARTNER, namely Viktoria (Data Analyst), Nikita (Co-Founder), and a project manager. We mainly deal with Nikita. 

How did you come to work with NNPARTNERS?

We posted a job on Upwork, and a few freelancers reached out to us. After that, we conducted in-person interviews with them. One of the things that stood out to us about NNPARTNERS was their thorough configuration of all conversions. Other companies didn’t offer that, so we hired them. 

How much have you invested with them?

So far, we’ve spent around $35,000–$40,000. We’ve paid them $4,500 per month for their ongoing work and $15,000 for the initial configuration of our campaigns. 

What is the status of this engagement?

We started working with NNPARTNERS in March 2023, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our revenue has gone up substantially without increasing our ad spend. Our gross profit from ads has been increasing, while our ad spend has been decreasing — we’ve gone down from 40% ad spend to only 35%. Over the last couple of weeks, this metric has dipped to 30%. 

Overall, we don’t regret hiring NNPARTNERS. They’ve proven that we’ve made the right decision.

How did NNPARTNERS perform from a project management standpoint?

The whole organization is performing well. NNPARTNERS meets our budget; they lower our costs while achieving good results. We don’t have any particular deadlines that we need to meet. For communication, we usually use Skype. We usually meet every two weeks via Google Meet or Zoom to go over the campaigns’ results and the strategies we’ll use over the next couple of weeks. 

What did you find most impressive about them?

Their team makes decisions based on conversions. Instead of focusing on creating an that is hypothetically good, they look at the results. They check how well the current ads perform and if there are any conversions gained. From there, they decide if it’s worth continuing a certain campaign if we reach a certain conversion rate.

Are there any areas they could improve?

No, there aren’t any. They’re doing an amazing job. 

Do you have any advice for potential customers?

If you’re considering NNPARTNERS, know that the team focuses on configuring your campaigns and figuring out what works and what doesn’t. Their efforts include setting up calls and tracking conversions, brochures, or forms on your website. They optimize everything and make sure all conversions are monitored. This makes it easy to make a decision based on conversions and do automatic ad bidding.

BACKGROUND

Introduce your business and what you do there.

I'm a manager at a healthcare agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NNPARTNERS?

We needed help with our Google Ads management.

SOLUTION

What was the scope of their involvement?

NNPARTNERS handles our PPC campaigns; they optimize them on Google Ads and try to generate clients. They have access to our account, which enables them to create strategies based on our needs, goals, and campaign structures. They've also recommended that we use a portfolio strategy to combine the campaigns so that the Google algorithm can learn from several campaigns simultaneously.

Currently, we're about to restructure the whole account.

What is the team composition?

I worked with four people from their team, including a project manager, one who manages daily tasks on our Google Ads account, an analytics and conversion tracking expert, and someone responsible for the technical implementations.

How did you come to work with NNPARTNERS?

I found them on Upwork. I decided to reach out to NNPARTNERS and chose them because their ideas and tips seemed more advanced compared to other providers.

How much have you invested with them?

So far, we've spent around €8,000 (approximately $8,3000 USD) with them.

What is the status of this engagement?

We started working together in May 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their PPC campaigns have brought additional traffic and revenue to our site — overall, our online performance has increased thanks to NNPARTNERS' smart campaigns.

How did NNPARTNERS perform from a project management standpoint?

They communicate well through Slack and weekly calls with their project manager, where we get a report on the project's progress.

What did you find most impressive about them?

They're a good value for money, their communication is very good, and they're always open to new suggestions.

Are there any areas they could improve?

They don't understand German, our native language, so they're limited with the ad copies.

Any advice for potential customers?

Communication is key, so give them the freedom to come up with their ideas and advice rather than just telling them what to do.

BACKGROUND

Introduce your business and what you do there.

I’m a business coach specializing in marketing, and my business is called Growth Mentor. We work with other business owners to grow their companies by identifying issues that challenge their growth and maximizing what they can do.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NNPARTNERS?

We have multiple clients, and each one has different needs. Still, everyone does some level of Google or PPC advertising, so we partner with NNPARTNERS to help us with PPC services for those clients.

SOLUTION

What was the scope of their involvement?

Currently, NNPARTNERS is doing PPC work for two of my clients. During the onboarding process, they provided us with an extensive questionnaire with pointed questions to try to understand the market, our client's expectations, and the audiences we were after.

Since then, they’ve created the PPC campaigns on their own, focusing on Google Ads. I simply oversee what they create and ask for minor tweaks if needed. Additionally, they’ve looked at the landing pages the ads direct customers to and told us how to optimize them to ensure their relevance was correct.

What is the team composition?

I work directly with the two owners of NNPARTNERS and oversee the work done by their creative team and copywriters.

How did you come to work with NNPARTNERS?

I’ve worked with various PPC service providers throughout the years. Whenever I need to work with a new one, I firstly interview them to get a feel of their founders and key decision makers, as well as their level of expertise and their approach to executing campaigns.

This thorough vetting process is necessary because when we hand a client of ours to a third-party vendor and they fail, it’s as if we’ve failed. Given that advertisement requires a significant amount of investment, having the wrong partner could make us lose a client.

Thus, when I was looking for a new partner for this project, I wanted to find a company that would treat our advertising budget as if it was their own money. During this process, I spent a lot of time interviewing potential partners to assess whether they aligned with my principles and approach.

Thanks to my 11 years of having my own agency, I’m very quick to identify professionals from amateurs. When I came across NNPARTNERS and interviewed them, I immediately noticed that they were absolutely professional, so I didn’t hesitate to bring them to work for us.

How much have you invested with them?

We spend over $3,000 per month on their services.

What is the status of this engagement?

We started working together in January 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

NNPARTNERS has been able to generate 45%–50% of our clients’ total new-generated revenue through PPC advertising.

How did NNPARTNERS perform from a project management standpoint?

NNPARTNERS’ project management is exceptional. Their communication is phenomenal, they’re very timely, and they respond to everything very quickly. Overall, they’ve made my work easier while allowing me to serve my clients at a very high level.

We have a weekly Zoom meeting to review the analytics and reports, and we make adjustments as necessary. Besides the weekly meetings, we mainly communicate via email.

What did you find most impressive about them?

NNPARTNERS’ number one strength is their professionalism; they’re extremely responsive and very good at what they do. Thanks to this, they’re able to react quickly and adjust their work depending on results that need their attention. Their second strength is their commitment to their clients’ ROI, which is refreshing.

Moreover, NNPARTNERS’ comprehensive involvement in the project is impressive. Other PPC service providers are usually involved in certain parts of projects like the creatives or the copywriting. However, once NNPARTNERS went over our answers to the extensive questionnaire they provided, they understood each one of our requirements and were able to start creating and running the PPC campaigns entirely on their own.

Are there any areas they could improve?

No, not really. Their work has been exceptional.

Do you have any advice for potential customers?

Provide them with as many details as possible, make them true partners, and share everything they need to know; they’ll help by asking the right questions. If you do so, they’ll deliver what you pay them to do.

BACKGROUND

Please describe your company and your position there.

I am the Head of Digital at Karman Digital which is a remote first digital agency based in the UK. We offer business transformation services using the power of digital.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire nn.partners, and what were your goals?

We hired nn.partners to work with us on one of our large ppc / paid accounts. Due to internal resource challenges we needed specific expertise around Facebook ads strategy and build. We are also going to be working with them on a big data project.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected nn.partners due to their impressive portfolio of clients and experience in the sector. Nikita is a real professional who takes pride in his work and is easy to work with. All of his team are experts in their field which makes working with them a pleasure.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The scope of work was to help us take our clients failing paid social campaigns and turn them around so that they become profitable. We ran a significant discovery phase with nn.partners and our client which helped us to build out a plan of action. We were then given the freedom to start implementation which involved a significant amount of campaign and creative testing. nn.partners were able to deliver all parts of the implementation phase including creatives and copy which are all high quality and to the clients brand guidelines.

How many people from the vendor's team worked with you, and what were their positions?

Nikita is our main point of contact and leads on strategy. We don't speak directly to the rest of the team, however we have collaborated with them and they all work to a high standard.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since working with nn.partners our client has seen a healthy consistent ROI of over 300% on the ad campaigns we are running. We are constantly hitting our revenue goals and are obtaining really positive feedback from the client.

Describe their project management style, including communication tools and timeliness.

Nikita and team are always on hand via any comms method. We use Google workspace for comms and ClickUp for resource management and nn.partners use both seamlessly. We have regular weekly meetings with Nikita and he is more than capable of being on and running client calls.

What did you find most impressive or unique about this company?

When working with other agencies and freelancers it can often be quite difficult to integrate with them and get really good results. What I found really impressive from nn.partners is not only their incredible amount of knowledge on paid as a channel, but also their complete professionalism and yearn for high quality results. They genuinely care about getting the best outcome for clients and go above and beyond. We have also learned a huge amount from nn.partners too just from working closely with them.

Are there any areas for improvement or something they could have done differently?

Honestly there really isn't anything I can think of. They have exceeded expectations completely and continue to do so.

BACKGROUND

Introduce your business and what you do there.

I’m a senior media buyer for an online health and beauty retailer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with nn.partners?

We needed someone to develop search campaigns for our products.

SOLUTION

What was the scope of their involvement?

We brought in nn.partners to manage our paid search campaigns, Google, and YouTube accounts. We have photo and video assets, but they also create certain assets based on our suggestions.

Other than that, their team helps us optimize landing pages to our specifications.

What is the team composition?

Our main point of contact is Nikita (Co-Founder).

How did you come to work with nn.partners?

We came across nn.partners through Upwork and after interviewing multiple vendors, we chose their team because of the full breakdown of the project they provided us during our initial conversation.

Their first proposal included a full audit, costs, and a list of things we can improve.

How much have you invested with them?

So far, we’ve invested around $20,000.

What is the status of this engagement?

Our ongoing engagement started in November 2021. We’re expanding our relationship, starting with the management of our Facebook and TikTok accounts.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve increased our sales efforts thanks to the work of nn.partners.

How did nn.partners perform from a project management standpoint?

They perform well from a project management perspective. They’re highly communicative and we typically interact over Skype.

What did you find most impressive about them?

We’re impressed with their ability to consistently come up with new ideas. They take ownership of the entire project and they constantly recommend innovative solutions to improve our marketing efforts.

Are there any areas they could improve?

It would be great if they can be more aggressive when it comes to accelerating how much we’re spending.

We don’t really worry about overspending to produce great results, but they’re a little more conservative in that regard.

Do you have any advice for potential customers?

I advise you to be open and listen to their ideas and recommendations.

BACKGROUND

Please describe your company and your position there.

I am the CEO of SDA Company. We are a software development company that works with healthcare companies from USA and Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire nn.partners, and what were your goals?

We needed an audit of our digital marketing and main traffic channels, as well as a search for growth zones and recommendations for increasing the number of leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

We hired them on the recommendation of colleagues. Their high expertise, proactiveness, and deep focus on our project and our pains became the key factor in making the decision.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The nn.partners team conducted in-depth competitive analysis, researched our own data collected in Google Analytics. This included other things like the verification of the correctness of the data collection. The result of the work was a presentation with the described problems and growth zones, as well as recommendations for implementation. As a bonus, we received a detailed report on 10 of our main competitors.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with the Co-founder and Middle PPC Specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received a very detailed audit within the promised time frame. We are already seeing the next steps that will increase the number of our leads and income.

Describe their project management style, including communication tools and timeliness.

The level of their communication was excellent, as was the expertise combined with speed. We use for communication Zoom and Telegram for chats.

What did you find most impressive or unique about this company?

Their communication level, expertise, and speed were excellent.

Are there any areas for improvement or something they could have done differently?

Everything was as it should be. Thanks again!

BACKGROUND

Please describe your company and position.

I am the CEO of iLION DIGITAL

Describe what your company does in a single sentence.

Digital Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NNPARTNERS to accomplish?

• Build an effective and detailed report for Google ADS campaigns

SOLUTION

How did you find NNPARTNERS?

Referral

Why did you select NNPARTNERS over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from NNPARTNERS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal was to develop a Google ADS report template for e-commerce projects using Looker Studio. The NN Partners team has developed such a report for us, which allows us to analyze and predict in detail the results of advertising campaigns and all key metrics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our specialists and our clients are satisfied with the report as it helps to quickly and deeply understand the results of advertising campaigns

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deadlines were met. Communication was friendly, and NNPARTNERS was able to quickly understand our needs.

What was your primary form of communication with NNPARTNERS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great value for cost

Are there any areas for improvement or something NNPARTNERS could have done differently?

In the future, we would like to integrate GA4 data into this report

BACKGROUND

Please describe your company and position.

I am an Executive of Sanaa Scents London

Describe what your company does in a single sentence.

We are fragrance brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NNPARTNERS to accomplish?

• 1

SOLUTION

How did you find NNPARTNERS?

• Online Search
• LinkedIn

Why did you select NNPARTNERS over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from NNPARTNERS were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Google ads / digital marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

He graciously guided me through Google Ads, offering invaluable assistance completely free of charge. His depth of knowledge was evident, making his support incredibly beneficial. I'm immensely grateful for his generosity and expertise, and I wholeheartedly recommend him to anyone in need of Google Ads assistance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everythinwason time

What was your primary form of communication with NNPARTNERS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very helpful.

Are there any areas for improvement or something NNPARTNERS could have done differently?

All 100%

BACKGROUND

Please describe your company and position.

I am the Agent for Owner of a catering company

Describe what your company does in a single sentence.

We sell catering for events and parties.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NNPARTNERS to accomplish?

• Improve Google Adwords Campaigns

SOLUTION

How did you find NNPARTNERS?

• Online Search
• Upwork

Why did you select NNPARTNERS over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from NNPARTNERS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Audited our google ads campaigns and came up with experiments and solutions for how to improve them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Better Cost per Acquisition costs! :)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very timely and responsive. Fantastic communication.

What was your primary form of communication with NNPARTNERS?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication and transparency.

Are there any areas for improvement or something NNPARTNERS could have done differently?

Nope! We love working with them!

BACKGROUND

Please describe your company and position.

I am the Founder of Growpad

Describe what your company does in a single sentence.

Growpad is B2B SEO company for SaaSs and tech companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NNPARTNERS to accomplish?

• Build a Data Studio Reports
• Improve GA data gathering

SOLUTION

How did you find NNPARTNERS?

Referral

Why did you select NNPARTNERS over others?

Referred to me, Other

What was the size of NNPARTNERS’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work is a constant GA setting and Data Studio report settings for all ongoing clients of Growpad. With help of NNPARTNERS we created top-notch report that helped us to provide more value for clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Google Data Studio report
• 10+ Google Analytics reports created

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was always a pleasure to speak with Nikita. He is open to my point of view and ready to implement changes if needed. We have no issues with project management

What was your primary form of communication with NNPARTNERS?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

Their way of evolving in issues they face. Open to hear my opinion.

Are there any areas for improvement or something NNPARTNERS could have done differently?

Nothing to say