1st Design Lab

BACKGROUND

Please describe your company and position.

I am the Owner / Founder of Luxury Windows Tint LLC

Describe what your company does in a single sentence.

Luxury Windows Tint specializes in high-quality window tinting services for homes, businesses, and vehicles, enhancing comfort, privacy, and energy efficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1st Design Lab to accomplish?

• Social Media & SEO Marketing
• Website Development
• Custom Logo Designing
• UX/UI
• Complete Business Branding

SOLUTION

How did you find 1st Design Lab?

• Online Search
• Referral

Why did you select 1st Design Lab over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from 1st Design Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work 1st Design Lab completed for Luxury Windows Tint included a complete branding overhaul. Key deliverables included a custom-designed logo that captures our brand’s luxurious and professional image, a fully responsive website with optimized SEO to attract new clients, and brand identity guidelines to ensure consistency across all marketing materials. Additionally, they created a portfolio section for the website to showcase past projects and an easy-to-navigate layout that enhances user experience, helping us engage and convert leads effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with 1st Design Lab led to clear, measurable improvements. We saw a 40% increase in website visits, thanks to the optimized SEO, and a 20% rise in customer inquiries from the upgraded design and navigation. The new branding also helped boost our image clients shared positive feedback about the fresh, professional look, which aligned well with our luxury positioning. 

Altogether, these results showed we were reaching more people, making a strong impression, and ultimately generating more business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1st Design Lab’s project management was top-notch. They consistently delivered items on time and maintained clear communication throughout, keeping us updated on progress and any necessary adjustments. They were responsive to our feedback and went the extra mile to ensure our needs were met, adapting quickly to requests and providing solutions when needed. This proactive and flexible approach made the process smooth and efficient, making us feel confident and valued every step of the way.

What was your primary form of communication with 1st Design Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about 1st Design Lab was their ability to combine creativity with a deep understanding of our goals. They didn’t just deliver a design—they crafted a brand that genuinely represented us. Their commitment to quality and detail was evident, and they approached every aspect thoughtfully, from our logo to the website layout. Their focus on understanding our vision and turning it into something tangible and impactful truly set them apart from other design teams we’ve worked with.

Are there any areas for improvement or something 1st Design Lab could have done differently?

One area where 1st Design Lab could improve is in providing more frequent updates on project milestones. While they consistently met deadlines, adding a few more check-ins during longer phases of the project could have provided added clarity on progress and timelines. This small adjustment would make an already smooth process feel even more transparent, ensuring everyone stays aligned at every stage.

BACKGROUND

Please describe your company and position.

I am the Owner of Bright Shine Cleaning Pro LLC

Describe what your company does in a single sentence.

Bright Shine Cleaning Pro provides exceptional residential and commercial cleaning services tailored to keep your space spotless and stress-free.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1st Design Lab to accomplish?

• Website Development
• Custom Logo Design
• Complete Business Branding

SOLUTION

How did you find 1st Design Lab?

Online Search

Why did you select 1st Design Lab over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from 1st Design Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired them to achieve a comprehensive rebranding for my business. The scope of work included a custom logo design that encapsulated my brand's identity, website development for a user-friendly experience, and complete business branding, which involved creating cohesive marketing materials and guidelines. Key deliverables encompassed a unique logo, an optimized website, and a detailed brand identity package that ensures consistency across all platforms, enhancing my overall brand presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included a 30% increase in website traffic, a 25% boost in customer engagement on social media platforms, and a 15% rise in conversion rates. Additionally, customer feedback highlighted improved brand recognition and appreciation for the new logo and cohesive branding materials. Overall, these metrics demonstrated significant progress and success in establishing a strong brand presence and enhancing our market positioning.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1st design Lab demonstrated excellent project management throughout our collaboration. They delivered all items on schedule and maintained clear communication, promptly addressing my needs and feedback. Their responsiveness ensured that any adjustments were handled swiftly, resulting in a smooth workflow. Overall, their professionalism and commitment to timelines were awesome.

What was your primary form of communication with 1st Design Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about 1st Design Lab was their creativity and attention to detail. They took the time to understand my brand vision and translated it into a unique and cohesive identity. Their collaborative approach made me feel valued, and their commitment to delivering high-quality work was evident in every aspect of the project. The combination of innovative design solutions and excellent customer service truly set them apart from other agencies.

Are there any areas for improvement or something 1st Design Lab could have done differently?

I don't think so, my overall experience was good with them. Thank you 1st Design Lab. :)

BACKGROUND

Please describe your company and position.

I am the Owner of Purple Pooch Palace of Perfection LLC

Describe what your company does in a single sentence.

P4 Dog Grooming offers professional grooming services for dogs, focusing on quality care and personalized attention to ensure a positive experience for pets and their owners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1st Design Lab to accomplish?

• Brand Development, Website Redesign, SEO Optimization, Marketing Collateral, Social Media Strategy, User Experience Improvement, Content Creation

SOLUTION

How did you find 1st Design Lab?

Online Search

Why did you select 1st Design Lab over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from 1st Design Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was comprehensive and well-defined. They started with a branding workshop to understand our vision, resulting in a fantastic new logo and brand guidelines that truly reflect our identity. The redesign of our website was a standout; it’s now responsive and user-friendly, making it easy for customers to navigate and book grooming appointments.

Their approach to SEO was thorough, involving extensive keyword research and optimization that improved our search rankings, particularly for local customers. The marketing materials they designed, including brochures and social media templates, aligned perfectly with our new branding and have been very effective.

We also appreciated the detailed social media strategy they provided, which has helped us connect with our audience more effectively. Their usability testing on the website ensured a smooth user experience, and we noticed a significant improvement after they implemented the suggested changes. Additionally, they created engaging, SEO-friendly content, including service descriptions and pet care blog posts, along with a content calendar for future updates. Overall, the deliverables from 1st Design Lab brand identity, a responsive website, an SEO strategy, marketing materials, a social media plan, and a content library exceeded our expectations and have set us up for success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded several measurable outcomes that clearly demonstrate our progress and success. Since the website redesign, we've seen a 30% increase in website traffic, indicating that more potential clients are discovering our grooming services. Additionally, our conversion rate for appointment bookings has improved by 25%, thanks to the user-friendly interface and streamlined booking system. Our search engine rankings have significantly improved, with key targeted keywords moving to the first page of Google search results, leading to a noticeable uptick in organic traffic. We’ve also experienced a 40% growth in social media engagement, with more likes, shares, and comments on our posts, reflecting the effectiveness of the new social media strategy and content. Furthermore, customer feedback has been overwhelmingly positive, with many clients praising the ease of navigation on our new website and the quality of our marketing materials. Overall, these outcomes highlight the impact of the project and the value brought by 1st Design Lab.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1st Design Lab excelled in project management throughout our collaboration. They delivered all items on time, adhering to the established timelines and milestones, which kept our project on track and allowed us to launch as scheduled. Their team maintained clear and consistent communication, providing regular updates on progress and inviting our feedback at every stage.

When it came to responding to our needs, they were highly attentive and flexible. They encouraged open dialogue, making it easy for us to share our ideas and concerns. Any adjustments we requested were addressed promptly, demonstrating their commitment to ensuring our satisfaction. Overall, their organized approach and responsiveness made the process seamless and enjoyable.

What was your primary form of communication with 1st Design Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about 1st Design Lab was their genuine commitment to understanding our brand and vision. They didn’t just provide off-the-shelf solutions; they took the time to dive deep into our needs, which resulted in a highly tailored approach that resonated with our target audience. Their creativity and attention to detail were exceptional, especially in how they translated our ideas into a cohesive brand identity.

Additionally, their collaborative spirit set them apart. They fostered an open and inclusive atmosphere, encouraging us to share feedback throughout the process. Their expertise in both design and marketing strategies provided valuable insights that went beyond our initial expectations. Overall, their combination of professionalism, creativity, and dedication to client satisfaction truly made them a standout partner for our project.

Are there any areas for improvement or something 1st Design Lab could have done differently?

We were thoroughly impressed with our experience working with 1st Design Lab and truly have no areas for improvement to suggest. Their team was highly professional and attentive, delivering everything on time and exceeding our expectations at every turn. The communication throughout the project was excellent, keeping us informed and engaged. They addressed all our needs and feedback promptly, and their creativity and expertise made the process enjoyable and rewarding. Overall, we couldn't have asked for a better partnership, and we’re extremely satisfied with the results.

BACKGROUND

Please describe your company and position.

I am the VP of SWFL PRO BUILDERS LLC

Describe what your company does in a single sentence.

SWFL Pro Builder offers comprehensive construction and remodeling services in Southwest Florida, specializing in high-quality craftsmanship and personalized solutions for residential and commercial projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1st Design Lab to accomplish?

• Brand Development
• Website Redesign
• SEO Optimization
• Marketing Collateral
• Social Media Strategy
• User Experience Improvement
• Content Creation

SOLUTION

How did you find 1st Design Lab?

• Online Search
• Referral

Why did you select 1st Design Lab over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from 1st Design Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Logo and guidelines, Fully designed and easy to update website, Plan for better online visibility, Strategy and graphic templates, Usability insights and recommendations, SEO-friendly content and a posting calendar.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1st Design Lab resulted in significant measurable outcomes, including increased social media engagement and brand recognition. The redesigned website saw a rise in traffic, lower bounce rates, and higher conversion rates for inquiries. SEO efforts led to improved search rankings and organic traffic growth. 

Marketing collateral effectively generated more leads and boosted sales conversion rates. Positive feedback from usability testing indicated enhanced user experience, while content engagement increased with more views and shares for blog posts. Overall, social media metrics reflected higher engagement rates and successful lead acquisition from campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1st Design Lab demonstrated excellent project management throughout our collaboration. They delivered all items on time, adhering to the agreed-upon timelines and milestones, which was crucial for keeping our project on track. Their team was proactive in communicating progress and provided regular updates, ensuring we were always informed. 

When it came to responding to our needs, they were incredibly attentive and flexible. They encouraged open communication and welcomed our feedback at every stage of the project. Any adjustments or concerns we had were addressed promptly and effectively, showcasing their commitment to meeting our expectations. Overall, their organized approach and responsiveness made the entire process smooth and enjoyable.

What was your primary form of communication with 1st Design Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about 1st Design Lab was their commitment to understanding our unique needs and vision. They didn’t offer generic solutions; instead, they created tailored approaches that reflected our brand perfectly. Their creativity and attention to detail were outstanding, and the collaborative spirit they fostered made the process enjoyable. 

The team’s expertise provided valuable insights that exceeded our expectations, truly setting them apart from other companies we've worked with.

Are there any areas for improvement or something 1st Design Lab could have done differently?

While our experience with 1st Design was largely positive, there are a couple of areas for improvement. First, more frequent check-ins during the project could enhance communication, especially for clients who prefer regular updates. Additionally, providing clearer timelines for specific deliverables upfront would help set expectations even better. 

Lastly, offering more guidance on post-launch support and maintenance options could add further value, helping clients navigate the initial stages after the project is completed. Overall, these adjustments could enhance an already strong client experience.

BACKGROUND

Please describe your company and position.

I am the Owner / Founder / CEO of King of Stone & Stucco LLC

Describe what your company does in a single sentence.

We specializes in high-quality stonework, stucco, brick and concrete treatment, tree trimming, climbing, demolition, and power washing services for residential and commercial properties.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1st Design Lab to accomplish?

• Brand Strategy Development, Logo Design, Brand Identity & Guidelines, Website Design & Development, Marketing Collateral Design, Packaging Design, Social Media Branding, Content Creation & Copywriting, SEO and Digital Marketing Integration, Brand Audits & Rebranding

SOLUTION

How did you find 1st Design Lab?

• Online Search
• Referral

Why did you select 1st Design Lab over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from 1st Design Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with 1st Design Lab to develop our full brand identity, starting with a clear brand strategy, a custom logo, and detailed brand guidelines. They also designed our responsive website and created marketing materials like business cards and brochures. For our product packaging, they delivered designs that perfectly matched our brand.

Key deliverables included a professional logo, a comprehensive brand book, a user-friendly website, and branded marketing collateral. 1st Design Lab helped us create a strong, cohesive brand that has greatly improved our online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included a noticeable increase in brand recognition and engagement across all platforms. Our new logo and branding materials gave us a professional, cohesive look that resonated with our audience. The custom website improved user experience, leading to higher traffic and more inquiries. Additionally, the clear brand guidelines made it easier to maintain consistency across all marketing efforts, resulting in a stronger overall brand presence. These improvements demonstrated significant progress and success for our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. They consistently delivered items on time and maintained clear communication throughout the process. They were highly responsive to our needs, quickly addressing feedback and making adjustments as requested. Their flexibility and attention to detail ensured that the project ran smoothly, and they made sure we were completely satisfied at every stage. Overall, their organization and responsiveness were impressive.

What was your primary form of communication with 1st Design Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about 1st design lab was their creativity and ability to truly understand our vision. They didn't just create a brand; they captured the essence of who we are as an organization. Their collaborative approach, where they welcomed our input and made us feel involved in the process, was refreshing. Additionally, their attention to detail and commitment to quality were evident in every aspect of the project. The combination of their innovative ideas and professionalism set them apart from other design firms we’ve worked with.

Are there any areas for improvement or something 1st Design Lab could have done differently?

We were extremely pleased with our experience working with 1st Design company, and there were no areas that needed improvement. Their project management was top-notch, with timely deliveries and exceptional responsiveness to our needs. They demonstrated a clear understanding of our vision and executed it perfectly, maintaining open communication throughout the process. The quality of their work was outstanding, and we felt supported at every stage. Overall, we couldn’t have asked for a better partnership.

BACKGROUND

Please describe your company and position.

I am the Founder, CEO of Manchester Project Inc.

Describe what your company does in a single sentence.

We are dedicated to spreading ALS (Lou Gehrig’s Disease) awareness, raising funds for viable and leading-edge treatments for ALS through our Outreach and Gifting programs. We continue to educate our ALS Family which will allow our pALS (people with living with ALS) to live happier and more productive lives UNTIL A CURE IS FOUND.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1st Design Lab to accomplish?

• To make our organization website more appealling and attractive
• Brand Identity
• Corporate Branding & Website Developement

SOLUTION

How did you find 1st Design Lab?

Online Search

Why did you select 1st Design Lab over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from 1st Design Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the creation of a logo, branding book, and a custom attractive website that aligned with the mission of the Manchester Project Inc. 1st Design Lab provided moodboards to explore visual direction, delivered three initial logo options, and collaborated closely with us through multiple iterations to refine the design. Their team also focused on UX/UI design and overall graphic design to ensure the website was both visually compelling and easy to navigate. The key deliverables included a finalized logo, the complete brand book, and a fully functional, custom-built website along with all relevant logo files.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included a significant improvement in our brand's visual identity and online presence. We received a professional, cohesive logo and brand book, which helped us establish a clear and consistent image across all platforms. The custom website, designed with a focus on UX/UI, increased user engagement and improved the overall visitor experience, leading to a noticeable rise in web traffic, inquiries and donations. Additionally, the efficient delivery of all logo files and branding materials ensured smooth integration across our marketing efforts. These deliverables enhanced our outreach and visibility, demonstrating the project's success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly organized and efficient. From the outset, they laid out a clear timeline and consistently met every deadline. Communication was excellent throughout the process,  they were quick to respond to our inquiries and attentive to our feedback. 1st Design Lab remained flexible when we requested changes, handling revisions swiftly without any delays. They demonstrated a deep understanding of our needs and always made sure that we were satisfied at every stage of the project. Their ability to stay on schedule while maintaining high-quality work was impressive.

What was your primary form of communication with 1st Design Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about 1st Design Lab was their creativity combined with a deep attention to detail. They didn’t just deliver a visually appealing website and branding; they truly captured the essence of our organization. Their unique ability to translate our ideas into a cohesive and impactful design was impressive. Additionally, their iterative approach, patience with revisions, and willingness to go the extra mile made them exceptional to work with. The blend of professionalism, responsiveness, and innovation set them apart from other companies we've worked with.

Are there any areas for improvement or something 1st Design Lab could have done differently?

While we were highly satisfied with the overall outcome, one area for improvement could be the initial timeline estimation. There were a few delays during the design iteration process, which extended the timeline slightly. However, 1st Design Lab was always transparent about the delays and communicated well throughout, making sure we were informed at every step. A more precise timeline at the outset could have helped manage expectations better, but the quality of the final deliverables made up for any delays.