17 Projects Video Agency

BACKGROUND

Introduce your business and what you do there.

I'm the former producer & creative director for a multi-media production agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 17 Projects Video Agency?

We were filming a project in New York City, and I had to produce it remotely. I needed to locate a skilled producer and videographer within a week's time.

SOLUTION

What was the scope of their involvement? 

Our client embarked on a diversity project to increase the representation of people of color and those previously overlooked for higher-ranking positions. The goal was to provide more equal opportunities for everyone involved.

17 Projects Video Agency was tasked with creating an interview Q&A video that involved multiple interviews, requiring clear audio and quality visuals. To my surprise, Rob (Founder & Head of Production) and his crew also did a little light production design. Due to the client's company and its significance, they handled the storyboarding and scriptwriting internally. Our task was simply to carry out the plan.

Before production started, Rob and I had multiple planning calls. During these calls, Rob informed me of his physical requirements, including using production carts. As a result, I took steps to ensure the freight elevator was available for them to use.

They created a longer video and then cut it into smaller snippets. They then delivered the footage, and the client handled the editing. 

What is the team composition?

The crew was relatively small, consisting of Rob as the production manager, a director of photography, and potentially a production assistant.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give a shout-out to Rob. He was very transparent, and there were no surprises. 

How did you come to work with 17 Projects Video Agency?

I interviewed 5–7 companies, and Rob and 17 Projects Video Agency stood out from the start. They were my first choice, and I was thrilled Rob was willing to accept. I had a lot at stake because this was one of our huge clients. 

How much have you invested in them?

It was under $10,000.

What is the status of this engagement?

We worked on this project in November 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work completed by 17 Projects Video Agency resulted in additional work opportunities. One executive from the client's team flew in from Connecticut to be present for the shoot. Early on, he expressed admiration for Rob's abilities and had a pleasant experience collaborating with him and the rest of the group. 

I had hired an external crew to help with hair and makeup, and they had met with Rob. It was a collaborative effort, and I'm pleased everything turned out well. Rob and 17 Projects Video Agency were the right ones for the job.

How did 17 Projects Video Agency perform from a project management standpoint?

While in production, Rob would update me if there were any unusual occurrences or periods of downtime. During the production, Rob and his team maintained a non-intrusive approach. I did not receive any negative feedback regarding the process.

We primarily used Google Workspace, as well as phone calls and texts. Rob consistently kept me updated by checking in and sending pictures, including a photo of the setup, for my review. He respectfully requested my approval, and even after taking over, he welcomed my feedback. 

What did you find most impressive about them?

Rob consistently displayed professionalism and demonstrated a dual mindset as a director and producer. It was beneficial to have both mindsets during our calls discussing shots and the individuals we would be conversing with. Rob knew the right questions to ask, which is why I chose his team. 

Rob was very responsive and very transparent. He was able to meet us where we were, especially budget-wise. He didn't lower his standards; he met us halfway and over-delivered. 

Are there any areas they could improve?

I can't think of any areas for improvement. 

Do you have any advice for potential customers?

I believe in being well-prepared. With my extensive production experience, I know that I can handle any challenge that comes my way. However, I understand that not everyone has the same knowledge and expertise. I'm confident that Rob and his team can work with anyone, even those who only have a basic idea of what they want in a video. You can't go wrong if you choose the right team, even if you don't know what you're doing. 

BACKGROUND

Please describe your company and position.

I am the VP, Marketing of a financial services company

Describe what your company does in a single sentence.

We help credit unions grow by providing the best advocacy, compliance assistance and education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 17 Projects Video Agency to accomplish?

• Increase responses as part of a social campaign

SOLUTION

How did you find 17 Projects Video Agency?

Online Search

Why did you select 17 Projects Video Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

What was the size of 17 Projects Video Agency’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked 17 Projects to deliver the project on time, within budget, and with the knowledge that we have high expectations for product quality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We had a timeline provided by 17 Projects that we agreed to, as well as staying within budget. The video they produced is part of an overall campaign with other elements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated well, and importantly, listened even better. This allowed them to fulfill our needs in a timely and creative manner, something that has not occurred with many production companies.

What was your primary form of communication with 17 Projects Video Agency?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

They pay attention. They don't ignore small details. Even when those details may seem unimportant to many. We had way fewer revisions with them--way fewer--than other production companies, because they listened and acted upon our needs.

Are there any areas for improvement or something 17 Projects Video Agency could have done differently?

We had a great experience all the way around.

BACKGROUND

Please describe your company and position.

I am the Senior Brand Manager of Give To Give Foundation

Describe what your company does in a single sentence.

We're a non profit committed to help others help themselves. To empower those in need with healing and self-growth resources.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 17 Projects Video Agency to accomplish?

• Online Webinar
• Promotional Videos

SOLUTION

How did you find 17 Projects Video Agency?

Online Search

Why did you select 17 Projects Video Agency over others?

High ratings, Close to my geographic location, Good value for cost

What was the size of 17 Projects Video Agency’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

17 Projects has helped our organization put together a number of video deliverables including promotional content, educational content, and leading live webinars for our community. They've filmed our board members live in person, filmed remotely, created animations, done voiceovers, and directed content for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Community feedback from live webinar
• Completed Promotional Video
• Content quality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rob and the team at 17 Projects went above and beyond when working with our team. They are efficient communicators, send deliverables on time or early, and are consistently easy to work with. We have had some tight deadlines when working with them and they've gone out of their way to accommodate us. I can't recommend this team enough and know that you'll be in great hands if you decide to work with them. We are so grateful for their professionalism and high-quality work and plan to keep working with them!

What was your primary form of communication with 17 Projects Video Agency?

In-Person Meeting, Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

I found their professionalism and quick turnaround time to be the most impressive quality of their work. They are consistent and reliable.

Are there any areas for improvement or something 17 Projects Video Agency could have done differently?

No areas for improvement! We're very happy with this team.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director at Citizen Schools, a national nonprofit working for education equity.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 17 Projects Video Agency?

We were doing recruitment marketing for our AmeriCorps Maker Fellow program. Our team worked with young adults across the country in a forum where they could help build maker spaces in the community. 17 Projects helped us create a recruitment marketing video to get more people excited about the program.

SOLUTION

What was the scope of their involvement?

Initially, we had a discovery call with Rob (Founder & Head of Production) and discussed our needs and wants. He then worked with the AmeriCorps Maker Fellow team to collaborate with the participants. 17 Projects helped us create scripts for them and conduct interviews. Rob was in charge of putting the whole video together once we had all the stories we needed. 

The video had real people in them. Because everything was done virtually, we relied on the people that were being interviewed. Rob set them up for success by telling them what they needed in terms of internet speed, lighting, and others. Some of the maker fellows were able to provide B-rolls for themselves. 

What is the team composition?

Apart from Rob, another person from their team helped deliver the final product. 

How did you come to work with 17 Projects Video Agency?

Rob reached out to us with a video grant opportunity for nonprofits. We chatted with him about what that meant in terms of discounts and how the project would work out. After vetting a couple of other video coordinators, we decided to work with 17 Projects. 

How much have you invested with them?

The whole project cost just over $2,000 from soup to nuts. We had about a $1,200 discount. 

What is the status of this engagement?

The project lasted from January–May 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The video was delivered, and we’ve since used it on our YouTube channel. Our team has used it for marketing purposes, too — we were able to splice the video and use it as social media content. 

Meanwhile, the people involved in the video were happy about how the project turned out. They used it in their own organizations as a highlight. On top of that, we received plenty of positive feedback from the people in our organization; they said the video was truly well done. 

Moreover, we added the video to our Indeed page, where we did a lot of our recruitment campaigns. I noticed quite an uptick in the number of people visiting our Indeed page, which wasn’t truly active before. In other words, the video helped us grow traffic on that page. Subsequently, we gained more leads in terms of recruitment. 

How did 17 Projects Video Agency perform from a project management standpoint?

It was nice that we were in the driver’s seat for much of the project. The project was done exactly when we needed it. Nothing fell off, and everything was kept on track all the time. Rob always touched base with us; if there was any lapse in communication, it was on our end. Overall, he was a great project manager as he guided us through everything. All in all, the project was truly well put together. 

For tools, we used Asana internally for the project; with Rob, we used only email and phone. 

What did you find most impressive about them?

17 Projects’ communication and wealth of knowledge in video production were impressive. They also listened well to our wants and needs. Overall, they were true experts in their field. They provided all the resources we needed to create a great video.

Are there any areas they could improve?

They captured everything we needed. However, as we got closer to the end of the project, we experienced some lapses in communication, which were typical when working on projects with tight deadlines. We’d have appreciated 1–2 more rounds of communication to figure out when the project was going to be completed. Outside of that, everything was truly well done from start to finish. 

Do you have any advice for potential customers?

17 Projects is truly well-versed in the nonprofit sector. They’ve done a lot of videos for other nonprofits of our size. Their video grants are a valuable tool many nonprofits should take advantage of for their projects. 

Apart from that, if you have a new concept or video, it’s best to bring a whole team together to work on internal project management instead of just having a one-on-one relationship with Rob. 

BACKGROUND

Please describe your company and your position there.

Inno Mechanical is a HVAC + R company located in New Jersey. I am their project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 17 Projects Video Agency, and what were your goals?

We hired 17 Projects Video Agency to create a video about our company. Our goal was to create a video that explained who we were to our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

I reached out to multiple production companies and they were the most responsive and professional. I felt that I could trust them and they also had reasonable pricing.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The video features some of our executives and footage of our design and works in process. 17 Projects Video Agency came to our office to conduct the interviews. They set everything up and made the video look amazing. The editing process only took two weeks and they did a good job of keeping us up to date.

Who did you work with and what was the feedback process like?

I worked with Rob and we mostly communicated through email.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our entire executive team was delighted by how amazing the video looked.

Describe their project management style, including communication tools and timeliness.

The whole process felt very natural. This was our first time doing a video and they did a good job educating us and lending advice for the creative direction of the video. They met every deadline.

What did you find most impressive or unique about this company?

They were very understanding and really took the time to get to know who we were.

Are there any areas for improvement or something they could have done differently?

Nothing to add.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founders and CEOs of EnrichNYC, an educational enrichment company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 17 Projects Video Agency?

We needed help with creating a marketing video of a speech we gave.

SOLUTION

What was the scope of their involvement?

17 Projects produced a marketing video of a speech we gave. Their scope included filming, editing, and music mixing, and they provided their own studios and equipment to make it happen. They filmed the entire speech, so the final video was around an hour long. We ultimately posted the video on our social media, including YouTube, Facebook, Instagram, and Twitter.

What is the team composition?

We worked directly with Rob (Founder & Head of Production).

How did you come to work with 17 Projects Video Agency?

17 Projects came as a referral through our PR person.

How much have you invested with them?

We spent around $1,000.

What is the status of this engagement?

We worked together in April 2022; they delivered the video within 1–2 weeks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The video produced by 17 Projects was very well-received; people loved it, and it met our expectations. They provided a good product overall.

How did 17 Projects Video Agency perform from a project management standpoint?

17 Projects met the deadline and stayed on budget. On the day of the speech, they showed up on time to film us, and they were very unobtrusive. I didn’t even notice Rob that day, so I was pleasantly surprised. Other than that, we communicated via email and phone calls, and they were very responsive the entire time.

What did you find most impressive about them?

17 Projects was very affordable, and their services were very good.

Are there any areas they could improve?

No. They were great, and the result was excellent.

Do you have any advice for potential customers?

Be clear about your expectations.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Stupid Cancer, a national nonprofit whose mission is to help empower everyone affected by adolescent and young adult cancer by ending isolation and building community.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 17 Projects Video Agency, and what were your goals?

Coming out of a major leadership transition we were looking to create some promotional assets for the organization including a short video we could use for marketing purposes.

SOLUTION

How did you select this vendor?

We received a grant through 17Projects to help produce this video. After speaking with them, we felt they were a good fit for our mission and vision and created an incredible product.

Describe the scope of their work in detail, including any steps and the final deliverables.

We met several times over Zoom to discuss our goals and provide organizational background. 17Projects shared video drafts for us to comment on. After three rounds of edits, we came out with a final product.

How many people from the vendor's team worked with you, and what were their positions?

There were three members of their team with whom we worked directly including the project manager and video producer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We use the video for promotional purposes and it lives on our website. It clearly establishes the problem statement and the solutions Stupid Cancer can provide. We consistently receive positive feedback on this video.

Describe their project management style, including communication tools and timeliness.

Rob and his team were great to work with. They were very responsive, open to comments, and spent a good amount of time getting to know our organization.

What did you find most impressive or unique about this company?

They were truly committed to the project and understanding our organization and audience.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m the VP of development and marketing for New Immigrant Community Empowerment (NICE). We’re a nonprofit organization that does workforce development, job training, and empowerment programs for immigrants in New York City.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 17 Projects Video Agency?

We wanted to share our mission through a video to get more supporters and donations.

SOLUTION

What was the scope of their involvement?

Initially, 17 Projects Video Agency helped from the project’s conception and planning to the execution and postproduction. They outlined the talking points to shine a light on our mission and create a compelling story. They also interviewed and recorded several staff members and undocumented immigrant workers. Overall, they handled everything and made sure we captured the best of what we had.

What is the team composition?

We only worked with Rob (Founder & Head of Production).

How did you come to work with 17 Projects Video Agency?

We saw their projects for other organizations and liked their work style and final products, so we reached out to them to see if they would do the same for our organization.

How much have you invested with them?

We spent $2,000.

What is the status of this engagement?

We worked with them in May 2022; it was a one-day shoot. The process took only a couple of weeks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Through this video, we were able to share more about our organization. We also got a lot of feedback about how 17 Projects Video Agency spelled out our mission and highlighted the impact of our organization, which we’d been missing for a long time. We first played it at a live event we hosted; afterward, we shared it on our social media channels and website.

How did 17 Projects Video Agency perform from a project management standpoint?

Their service was excellent; they were on time and shared information. Overall, they made sure we accomplished our goals.

We communicated through email, Zoom, and Post.pro.

What did you find most impressive about them?

Their specialty was finding simple ways to talk about complex matters. 17 Projects Video Agency had a broad perspective and skill set; they captured the essence of our organization, our team, and the people who benefit from our work. Overall, their ability to connect with people from different walks of life was unique.

Are there any areas they could improve?

In retrospect, I would’ve wanted to run the questions by their team to get their feedback. Other than that, I don’t have anything to improve.

Do you have any advice for potential customers?

I highly recommend them. My only advice is to be clear about what you want and identify and hone it on what a successful final project is. 17 Projects Video Agency is great at helping draw a circle around the project you want to complete.

BACKGROUND

Introduce your business and what you do there.

I’m a paid ads specialist at Mooncool. We design and sell premium electric trikes, offering high-quality, innovative personal transportation solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 17 Projects Video Agency to accomplish for your company?

We hired 17 Projects Video Agency for short video production.

SOLUTION

What was the scope of their involvement?

17 Projects Video Agency produced a short video for us.

What is the team composition?

We worked with two teammates from 17 Projects Video Agency.

How did you come to work with 17 Projects Video Agency?

We found 17 Projects Video Agency through Clutch. We chose them over other options because of their price and creatives.

How much have you invested with them?

We spent $5,000.

What is the status of this engagement?

We worked together from April–September 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the video yet, so we don’t have any metrics.

How did 17 Projects Video Agency perform from a project management standpoint?

We had a disappointing experience with 17 Projects Video Agency. We paid in April, and the project was delayed multiple times. I had to chase them repeatedly, but many of my emails went unanswered. I even left messages on their website twice before someone finally responded. It felt like they only replied after I got upset, which was very frustrating.

What did you find most impressive or unique about them?

There was nothing impressive about 17 Projects Video Agency.

Are there any areas they could improve?

They could have replied to my emails on time.

BACKGROUND

Please describe your company and position.

I am the CEO of PuppyWash

Describe what your company does in a single sentence.

Automated Dog Bath.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 17 Projects Video Agency to accomplish?

• Clear understanding of the product.

SOLUTION

How did you find 17 Projects Video Agency?

Online Search

Why did you select 17 Projects Video Agency over others?

• High ratings
• Pricing fit our budget

How many teammates from 17 Projects Video Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create multiple videos that clearly showcase the product and how it works. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Beautiful videos that exceeded our goals. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time. Very responsive and effective. 

What was your primary form of communication with 17 Projects Video Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

They produced a good end product. Easy to work with. Nice people. 

Are there any areas for improvement or something 17 Projects Video Agency could have done differently?

No. Great job.