Name: 11 Agency
Address: 3301 Michelson Drive, Irvine, United States, CA, 92612, US
Telephone: (949) 216-0151
Price range: $100 - $149
Rating: 4.7

Transform Email Marketing Into A Revenue Machine

11 Agency is the leading full-service email & SMS marketing agency for ambitions 7-figure brands to 9-figure Y Combinator-backed companies. Armed with extensive experience and a passion for innovation, our team crafts strategies that drive unparalleled results for our clients.

Min project size
$1,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
Irvine, CA
Year founded
Founded 2020

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Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.7 /5

What Clients Have Said

11 Agency offers competitive pricing under $10,000 for email marketing services, delivering good value for cost. Clients appreciate their professionalism and project management, though there was one negative experience. Overall, they effectively enhance email strategies and engagement metrics.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 11 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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11 Agency Review Insights

Overall Review Rating

4.7

Quality 4.7
Schedule 4.7
Cost 4.7
Willing to Refer 4.7

Top Mentions

Review Highlights

Significant Revenue Growth

Many clients report substantial revenue increases and improved performance metrics due to 11 Agency's marketing efforts. The agency's strategies have driven notable ROI, with some clients seeing growth up to 1,000%.
Alignment with Client Values

Clients value 11 Agency's alignment with their culture and values. This cultural fit is a recurring reason for choosing them over competitors, along with their competitive pricing and value for cost.
Creative and Data-Driven Strategy

11 Agency balances creativity with data-driven strategies, optimizing email performance without being overly promotional. Their attention to detail and understanding of client brands are frequently praised.
One Negative Experience

One client reported a negative experience, citing issues with campaign setup and poor communication from the founder. The client had to file a chargeback due to unresolved issues and lack of refunds.
Strong Project Management

Clients consistently praise 11 Agency for timely deliveries, clear communication, and organized project management. They effectively handle feedback and adapt to evolving needs, ensuring smooth execution.
Impressive Communication Skills

11 Agency's communication is often highlighted as a strong point, with clients appreciating their proactive and responsive approach. They utilize virtual meetings and messaging apps to maintain clear dialogue.

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11 Agency Reviews

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Email Marketing SMS Marketing
Less than $10,000
Feb. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everything was straightforward and clear."

Aug 12, 2024

Founder, Artificial Greenery eCommerce Retailer

Anonymous

eCommerce
Melba, Idaho
1-10 Employees
Online Review

11 Agency was hired by an artificial greenery eCommerce retailer for their email marketing services. The team is responsible for utilizing Klaviyo for account management, list segmentaiton, and building email flows.

Since 11 Agency joined the project, the client's open rates have increased by 10%, CTRs have improved, and email revenue has also increased. The team is highly efficient, and internal stakeholders are impressed with the service provider's technical expertise, concise approach, and work culture.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of an ecommerce company

Describe what your company does in a single sentence.

Ecommerce Brand that sells artificial greenery and succulents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11 Agency to accomplish?

Improve Deliverability
Build Flows
List Segmentation

SOLUTION

How did you find 11 Agency?

Online Search

Why did you select 11 Agency over others?

High ratings
Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Our email program was set up a year or so back by a freelancer who just didn't really get our brand and what we were after. We started working with 11 to help with our deliverability and build out some custom lifecycle flows based on when purchases were being made and based on what products were being purchased. 11 worked to build out those flows with custom content, segment our users, and improve our deliverability across our entire Klaviyo account.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw our overall open rates increase by 8-10% across our account - we also saw a number of our CTRs increase in some of our core flows. As a result, we've seen email revenue increase and are now in a position where 20-22% of our monthly revenue is steadily coming from email.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was straightforward and clear. The team gave us updates as they worked through items. Raymond specifically took a lot of time to chat with us on Slack about the methods behind what they were doing and why, which I appreciated.

What was your primary form of communication with 11 Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I thought the founders involvement was pretty special. Lots of agencies will sign you up to be a client and then pass you off to an account manager who doesnt know anything about your brand. This was the opposite experience. Raymond and his entire team felt dialed in to our wants and our brand.

Are there any areas for improvement or something 11 Agency could have done differently?

No improvements needed.

RATINGS

5.0

Email Marketing SMS Marketing
$10,000 to $49,999
Feb. 2023 - Apr. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"I’m impressed with their communication and entrepreneurial, get-it-done attitude."

Apr 17, 2024

Executive, Farm Field Table

Anonymous

Other industries
Ferndale, Michigan
1-10 Employees
Online Review
Verified

A D2C meat company hired 11 Agency to enhance their email campaigns and scale their email marketing ROI. The team’s tasks included designing and executing the client’s email creatives and management campaigns.

Thanks to 11 Agency, the client achieved a 300% ROI year-to-date. The team executed tasks on time and communicated excellently with the client. Their entrepreneurial approach to the partnership was also truly remarkable. Overall, the engagement was a success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I'm an executive at Farm Field Table

Describe what your company does in a single sentence.

direct to consumer meat company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11 Agency to accomplish?

enhance email campaings
improve email creative
scale ROI in email marketing

SOLUTION

How did you find 11 Agency?

Upwork

Why did you select 11 Agency over others?

High ratings
Pricing fit our budget
Company values aligned

How many teammates from 11 Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

full-scope email management including design and execution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Return on investment of 300% YTD

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agency 11 executed on time and had excellent communication. We were pleased with the work.

What was your primary form of communication with 11 Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed with their communication and entrepreneurial, get-it-done attitude.

Are there any areas for improvement or something 11 Agency could have done differently?

None.

RATINGS

5.0

Email Marketing Graphic Design SMS Marketing Search Engine Optimization
Confidential
Nov. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They’ve exceeded my expectations."

Apr 16, 2024

Founder & CEO, dogIDs

Clint Howitz

Other industries
West Fargo, North Dakota
1-10 Employees
Online Review
Verified

11 Agency optimizes the emails and SMS systems of a dog ID and accessories company. The team also develops and manages outbound marketing campaigns, creates written and graphical assets, and provides reports.

Thanks to 11 Agency, the client has seen increased revenue and list growth. Their open rates, CTRs, and conversion rates have also improved. The team’s project management has been great. They deliver tasks on time and are responsive. Their entrepreneurial mindset has also been truly impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of dogIDs

Describe what your company does in a single sentence.

dogIDs makes personalized collars, ID tags and accessories for dogs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11 Agency to accomplish?

Optimize outbound messaging
Increase revenue
Improve brand projection

SOLUTION

How did you find 11 Agency?

upwork

Why did you select 11 Agency over others?

Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from 11 Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Optimize all email and SMS foundational systems including drip/flow campaigns, segmentation, list growth,
Develop and manage outbound marketing schedule
Create written and graphic digital assets required
Execute all outbound campaigns and regularly report analytics analysis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased revenue directly related to outbound messaging traffic
Increase list growth
Improve open, click-through and conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

11 Agency has always been incredibly timely with deliverables and always quickly responds to any needs I may have.

What was your primary form of communication with 11 Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The owner has an entrepreneurial mindset which cascades down to the rest of his team. The interactions I have had with the team at 11 Agency have always felt friendly, professional and genuine. I trust them to get done what they say they will by when they say they will.

Are there any areas for improvement or something 11 Agency could have done differently?

Nothing I can think of. They’ve exceeded my expectations.

RATINGS

5.0

"I have nothing to complain about."

Email Marketing
$10,000 to $49,999
Nov. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were extremely responsive at all times."

Apr 9, 2024

Founder, Buy Fire & Fire Nicotine

David Jiang

Other industries
Miami, Florida
1-10 Employees
Online Review

11 Agency provides email marketing for a lifestyle brand. Their goal is to increase engagement and conversions by creating 16 email campaigns per month, including segmentation, email design, and copywriting.

Thanks to 11 Agency, the client has achieved high open and click-through rates, preventing the client's emails from ending up in the spam folder. The team is extremely responsive, accommodating, and available, especially around tight deadlines. Moreover, they work quickly and deliver quality assets.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of Buy Fire/Fire Nicotine

Describe what your company does in a single sentence.

Our company is a lifestyle brand with products like delta and nicotine disposables.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11 Agency to accomplish?

Increase engagement and conversions with email marketing

SOLUTION

How did you find 11 Agency?

Online Search

Why did you select 11 Agency over others?

Good value for cost

How many teammates from 11 Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

16 emails/ month with segmentation and email design/copy

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

High open and CTR after working with us. Got out of gmail spam.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely responsive at all times of the day/ night even late hours and was extremely accommodating with our rushed timelines when needed

What was your primary form of communication with 11 Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

The 11 Agency team was able to turn over extremely quick yet still high quality email copy and designs in lighting speed with excellent communication and prompt responses.

Are there any areas for improvement or something 11 Agency could have done differently?

n/a

RATINGS

5.0

Email Marketing SMS Marketing
Confidential
Jan. 2023 - Mar. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I was impressed with their streamlined communication and personalization."

Apr 3, 2024

CEO, Golf Simulator Company

Anonymous

Other industries
Los Angeles, California
11-50 Employees
Online Review
Verified

A golf simulator company hired 11 Agency to scale their email marketing efforts. The team’s deliverables included email designs, email campaigns, and SMS campaigns.

Thanks to 11 Agency, the client’s email marketing campaigns grew by 1,000%. The team managed the project well and communicated clearly with the client throughout the project. Their workflow was efficient, and they produced excellent results. Moreover, their personalized services were impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of a golf simulator company.

Describe what your company does in a single sentence.

Golf Simulators for the every day golfer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 11 Agency to accomplish?

Scale our email marketing

SOLUTION

How did you find 11 Agency?

Online Search

Why did you select 11 Agency over others?

Great culture fit
Good value for cost

How many teammates from 11 Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Email designs
Email campaigns
SMS campaigns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Grown email marketing by 1000%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Super clear communication, streamlined efficiency, outstanding results

What was your primary form of communication with 11 Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed with their streamlined communication and personalization.

Are there any areas for improvement or something 11 Agency could have done differently?

RATINGS

5.0

Showing 11-15 of 15 Reviews

Locations (1)

3301 Michelson Drive Irvine, CA, United States 92612

10 - 15

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Mr. Christmas, LLC.

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Mary Wayman

Nzymes

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Daniel Perez

11 Agency

Transform Email Marketing Into A Revenue Machine

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What Clients Have Said

Most Common Project Size

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11 Agency Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Significant Revenue Growth

Alignment with Client Values

Creative and Data-Driven Strategy

One Negative Experience

Strong Project Management

Impressive Communication Skills

Reviews mentioning:

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Email Marketing for Lifestyle Brand

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Email Marketing & SMS Campaigns for Golf Simulator Company

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Portfolio & Awards

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Locations (1)

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