10turtle

BACKGROUND

Introduce your business and what you do there.

Zooq is a social discovery app that helps people connect in real time based on shared interests and nearby locations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10turtle?

We hired 10turtle to handle end-to-end software development for Zooq.

SOLUTION

What was the scope of their involvement?

10turtle built a scalable backend, smooth user experience, and stable core features for our launch-ready app. The team handled end-to-end app development, including backend, frontend, and real-time features. They developed user authentication, real-time messaging, geolocation-based matching, in-app notifications, and a smooth onboarding flow tailored to Zooq’s unique concept.

What is the team composition?

We worked closely with about 3–4 people from the 10turtle team throughout the project.

How did you come to work with 10turtle?

 I chose 10turtle because they quickly grasped our vision and had a solid track record building early-stage tech products efficiently.

How much have you invested with them?

We spent approximately $19,000 on the project.

What is the status of this engagement?

We worked together from March–June 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were able to go from MVP to a working beta pretty smoothly. Early users responded well, and most stuck around. The overall feedback on the experience was solid. During the beta phase, we saw a 40% user retention rate in the first week, and over 50% of users completed key actions like profile setup and first interactions, which were solid early indicators for us. Users found the app smooth and easy to use — many said it felt like a finished product, not a beta.

How did 10turtle perform from a project management standpoint?

10turtle was organized and responsive throughout the project. Everything was delivered on time, and they were quick to adapt whenever we needed changes. We primarily communicated through regular video calls and occasional emails for updates and feedback.

What did you find most impressive about them?

10turtle’s ability to understand our vision and turn it into something functional without overcomplicating the process really stood out.

Are there any areas they could improve?

The experience was smooth overall. If anything, a bit more post-launch support would’ve made it even better.

BACKGROUND

Introduce your business and what you do there.

I’m the global sales head at Minimalist Moon, a graphic and UI/UX design agency. We create custom, visually impactful designs for brands, offering tailored solutions for clients ranging from startups to major companies like TEDx and LinkedIn.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10turtle?

We needed a brand identity that felt premium and minimal and visually spoke to our values. We wanted it to stand out in a growing wellness market.

SOLUTION

What was the scope of work done by 10turtle?

10turtle handled our full branding, including the logo, colors, typography, packaging mockups, and a brand deck we use for both retail and investor outreach.

What is the team composition?

We worked with a small team of three people from 10turtle, including a designer, a brand strategist, and a project lead.

How did you come to work with 10turtle?

We found 10turtle through an online search. We chose them because their clean and thoughtful design approach matched exactly what we needed for our branding.

How much have you invested with them?

We spent around $12,500.

What is the status of this engagement?

We worked together from September–October 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since launching the new branding, we’ve seen stronger engagement on social media, better time-on-site metrics, and increased interest from wholesale partners. Social engagement rose by 35%, time on site increased by 22%, and we got three new wholesale inquiries in the first month post-launch.

How did 10turtle perform from a project management standpoint?

Their project management was smooth and reliable. They hit every milestone right on time and were quick to respond anytime we needed adjustments or feedback.

What did you find most impressive about them?

10turtle’s ability to turn abstract ideas into a clear and elegant brand identity really stood out. They just got us from the start.

Are there any areas they could improve?

Honestly, there wasn’t much they could improve on. Maybe a bit more detail in the brand usage guidelines, but overall, everything was solid.

BACKGROUND

Introduce your business and what you do there.

I’m the brand manager at PARSOLUTION, a creative agency that helps businesses grow through strategic branding, digital design, and smart marketing solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10turtle?

We needed a clean, professional website that clearly communicated what we do and made it easy for clients to understand our services and get in touch.

SOLUTION

What was the scope of work?

10turtle handled the full website design and development. The team structured the layout, built each section, added animations, and ensured everything worked smoothly across all devices. 10turtle focused on creating a clean homepage, clear service pages, and a smooth contact form. The team also added subtle animations and ensured everything looked professional and worked well on mobile.

What is the team composition?

About 3–4 people were involved from the 10turtle team throughout the project.

How did you come to work with 10turtle?

We came across 10turtle’s work while exploring agencies online. Their past projects felt sharp and modern, aligning with the website experience we had in mind.

How much have you invested with them?

We spent around $10,000 on the project.

What is the status of this engagement?

We worked together from February–March 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After launching the new site, we saw better engagement, clearer navigation, and a noticeable improvement in how professionally our brand was perceived online. Our average session duration increased by about 30%, and we noticed users exploring more pages per visit especially on our services and case study sections. The bounce rate also dropped significantly, around 25%, which was a clear sign that users were engaging more with the content and navigation flow.

How did 10turtle perform from a project management standpoint?

10turtle was organized and responsive, delivering everything on time. Communication was smooth throughout, which made the whole process easy to manage.

What did you find most impressive about them?

Their ability to truly understand our brand and turn that into a clean, thoughtful digital experience stood out. The work never felt generic or rushed.

Are there any areas they could improve?

Honestly, the process was smooth overall. If anything, a bit more regular progress updates would’ve made things even better.

BACKGROUND

Introduce your business and what you do there.

I'm the brand manager at Wibes, a modern co-working space designed to give freelancers, startups, and teams a focused yet creative environment to work, meet, and grow.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 10turtle?

We hired 10turtle to help us build a clean, modern brand identity that would set Wibes apart in the co-working space market.

SOLUTION

What was the scope of their involvement?

10turtle helped us with everything from the logo to the full brand look. They delivered a sleek logo, a versatile black-and-white color palette, and clean typography that captured the modern, minimal vibe we were going for.

What is the team composition?

There were around 3–4 people from the 10turtle team involved throughout the project.

How did you come to work with 10turtle?

We chose 10turtle because they came recommended, and after seeing their past work, we felt confident they’d get the look and feel we wanted for Wibes.

How much have you invested with them?

We spent approximately $15,000 on the project.

What is the status of this engagement?

We worked together in January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The brand identity felt instantly clearer and more polished. Our space looks more decisive, and we’ve had positive feedback from new clients who mention the branding specifically. We’ve definitely seen an uptick in walk-ins and inquiries since launching the new branding. A few new clients even mentioned they found us more appealing because of the fresh, professional look. We saw about a 30–40% rise in walk-ins and inquiries after the rebrand; the new look really helped us stand out.

How did 10turtle perform from a project management standpoint?

10turtle’s project management was smooth. They were quick to respond, open to feedback, and delivered everything on time without needing a push. Our main communication was through emails and video calls to go over feedback and updates.

What did you find most impressive about them?

Their ability to understand our brand vision so quickly and turn it into a clean, impactful identity really stood out. It felt like they just got us from the start.

Are there any areas they could improve?

Honestly, everything went smoothly. Maybe just a bit more support on post-delivery usage would’ve been helpful.

BACKGROUND

Please describe your company and position.

I am the Founder of Your Mates In Tech

Describe what your company does in a single sentence.

Your Mates In Tech is a friendly mobile tech support business that helps people with their technology without the confusion, coming to customers at their home or business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish?

• Create a Logo
• Create a Full brand package.

SOLUTION

How did you find 10turtle?

Other

Why did you select 10turtle over others?

Company values aligned

How many teammates from 10turtle were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work: Brand identity development for a new mobile technology support business, including strategic brand direction, logo development, visual identity, colour palette, typography and supporting brand assets.

Key deliverables:

Brand direction and visual concept development Multiple initial logo concepts/routes

Refinement and finalisation of the selected logo direction

Complete logo lockups and variations

Single-colour and reversed logo versions

Primary brand colour palette and usage guidance

 Typography/type system

Final brand identity files in AI, EPS, SVG, PDF, PNG and JPG

Commercial usage/ownership rights

Brand system designed to work across future applications such as the website, social media, vehicle signage, uniforms and other marketing materials

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project successfully established a complete and consistent brand identity for Your Mates In Tech, giving the business a clear visual direction before launch. 

We selected and refined a distinctive logo, established the black and warm gold colour palette and typography, and created the required logo variations and final file formats.

The branding is now ready to be applied consistently across the website, social media, vehicle signage, uniforms and future marketing materials.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jigna’s project management was excellent. 
She communicated clearly throughout the process, kept me updated, and was very responsive whenever I had questions or needed to discuss a direction.

She delivered the agreed work within the project timeframe and was also proactive in providing helpful advice beyond the core design work. Overall, the process was organised, smooth and easy to work through.

What was your primary form of communication with 10turtle?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about 10turtle was how personal and thoughtful the experience felt. 
Jigna genuinely took the time to understand what I wanted the business to represent, rather than simply creating a logo.

She was proactive, easy to communicate with and went above and beyond with advice throughout the process.

The final branding feels like it actually represents the business, which is exactly what I was hoping for. 🐢🙌

Are there any areas for improvement or something 10turtle could have done differently?

Honestly, I didn’t find any major areas for improvement. 
The communication, process and final result were all very good.

As the business develops, I’m looking forward to working with 10turtle again on applying the brand across more areas. 🐢

BACKGROUND

Introduce your business and what you do there.

I’m the director of Basement Burger Bar, a locally owned restaurant offering delicious, affordable burgers and exceptional service. We’re operated by the Azar family.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish for Basement Burger Bar?

I needed 10turtle to design beverage menus for three different locations. All of them had to be similar but also slightly different, so there was a ton of specifications.

SOLUTION

What was the scope of their involvement?

10turtle designed three beverage menus with tons of details. Each menu had two pages with a half-page foldover. The team handled the layout and graphics.

What is the team composition?

I'm unsure about the number of teammates from 10turtle who worked on the project.

How did you come to work with 10turtle?

We found them on Upwork. We chose them over other options because they had high ratings, their pricing fit our budget, and they were a great culture fit.

What is the status of this engagement?

We worked together from June–September 2026.

How did you communicate with them?

We used email and a messaging app.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

10turtle nailed the menus and delivered beautiful menus ready to be used.

How did 10turtle perform from a project management standpoint?

They delivered on time.

What did you find most impressive about them?

10turtle was very understanding.

Are there any areas they could improve?

No, I'm done.

BACKGROUND

Please describe your company and position.

 I am the Director Practice Growth of a financial services company 

Describe what your company does in a single sentence.

Specialty tax incentive services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish?

• Create a new lead magnet

SOLUTION

How did you find 10turtle?

Upwork

Why did you select 10turtle over others?

• High ratings
• Pricing fit our budget

How many teammates from 10turtle were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They provided copywriting and design services to create a downloadable, interactive guide we can use as a lead magnet. They delivered a thoroughly researched and polished PDF that enhances our branding and provides educational content for our target audience. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

n/a

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exceeded my expectations - items delivered faster than I anticipated and the work was always of the highest quality. Communication was clear and consistent and feedback was always incorporated - even better than what I would be requesting

What was your primary form of communication with 10turtle?

Email or Messaging App

What did you find most impressive or unique about this company?

It can be hard to find someone who can do both the content development and the creative design, and they did both. Jaeenalben was a pleasure to work with and she really took the time to understand our business. 

Are there any areas for improvement or something 10turtle could have done differently?

Nothing comes to mind. The whole project and process went smoothly.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Slate BioSupply, a documentation-first supplier of Research Use Only (RUO) laboratory products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish for Slate BioSupply?

I hired 10turtle to develop a complete brand identity for my startup. My goal was to create a professional, scalable brand system that included logo design, brand guidelines, typography, color standards, logo variations, and visual assets that would establish a consistent identity across our website, product labels, documentation, packaging, and future marketing materials.

SOLUTION

What was the scope of their involvement?

10turtle handled the complete brand identity development for Slate BioSupply from concept through final production assets. The project included logo design, logo variations, icon development, typography and color standards, a comprehensive brand identity guide, brand usage guidelines, application mockups, and a complete master asset library with production-ready files in multiple formats (AI, EPS, SVG, PDF, PNG, and JPG). Throughout the project, 10turtle incorporated feedback to help refine the brand architecture to support both our current RUO business and the company's long-term growth into a broader life sciences brand. The final deliverables exceeded the original scope and provided a professional, scalable foundation for our website, product labels, documentation, packaging, and future marketing efforts.

What is the team composition?

I worked directly with Krupali.

How did you come to work with 10turtle?

We found 10turtle on Upwork. We chose them because their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We worked together from July 2026–August 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

10turtle established a complete, professional brand identity for Slate BioSupply that we use consistently across every aspect of the business. Instead of simply receiving a logo, I now have a comprehensive brand system with standardized logo variations, typography, color palette, brand usage guidelines, and production-ready assets for digital and print. This has given me a strong foundation for website development, product labels, packaging, documentation, and future marketing efforts. Moreover, the collaborative process helped refine the long-term positioning of the company, ensuring the brand is scalable beyond its initial RUO product line. Since we're still in the pre-launch phase, we don't have customer-facing metrics yet. However, the new branding has streamlined website planning, product labeling, documentation, and packaging. The feedback I've received from developers and other professionals involved in the project has also been overwhelmingly positive, with many commenting on the professionalism, consistency, and long-term vision of the brand. One of the biggest improvements has been consistency in decision-making. Before working with 10turtle, I was constantly second-guessing branding decisions such as logo usage, colors, typography, and how the company should be presented. Having a comprehensive brand identity guide has given me a clear standard to follow, which has made it much easier to communicate expectations to web developers, future marketing partners, and other vendors. Instead of making subjective design decisions each time, everyone is working from the same brand standards. That has already saved time, reduced uncertainty, and helped ensure Slate BioSupply presents a professional and consistent image as we move toward launch.

How did 10turtle perform from a project management standpoint?

Overall, 10turtle's project management was excellent. Krupali was highly responsive, organized, and consistently communicative throughout the project. She kept me updated on progress, was very receptive to feedback, and made revisions quickly whenever I had new ideas or requested changes. The project could probably have been completed a little sooner if we had been working in closer time zones, as there were naturally times when we were each waiting for the other to start their workday. That said, the time difference was never a major issue, and the quality of the work and communication more than made up for it. Overall, the project was delivered successfully, and I was very happy with the entire experience.

What did you find most impressive about them?

What impressed me most was how collaborative the experience was. 10turtle didn't just complete tasks; they took the time to understand my long-term vision for Slate BioSupply and offered thoughtful recommendations that genuinely improved the final product. Krupali welcomed feedback, refined ideas without hesitation, and treated the project like a partnership rather than a transaction. I also appreciated that she consistently focused on the bigger picture, helping create a complete brand identity instead of simply designing a logo. That level of professionalism, creativity, and commitment is what made working with 10turtle such a positive experience.

Are there any areas they could improve?

Overall, I was extremely satisfied with the project. If I had to identify one area for improvement, it would simply be the time zone difference. Because we were working in different parts of the world, there were occasional delays of several hours before we could respond to each other, which naturally extended parts of the project. Aside from that, I genuinely have very little constructive criticism. Krupali was responsive, collaborative, and consistently willing to incorporate feedback, and the final deliverables exceeded my expectations. I would absolutely work with 10turtle again.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Truly You Color Studio. We offer color analysis and makeup consulting services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish for Truly You Color Studio?

I needed help drawing and formatting a logo I created on ChatGPT.

SOLUTION

What was the scope of their involvement?

Initially, 10turtle thought they might be able to improve the logo, and I appreciated the way they approached this with me. After approving the updated logo, 10turtle delivered different graphic files in AI, EPS, JPEG, PDF, PNG, and SVG formats.

What is the team composition?

I worked with one teammate from 10turtle.

How did you come to work with 10turtle?

I found 10turtle through Upwork. The designer seemed friendly and professional, and her emails to me were specific instead of the same generalized auto-response I was getting from other designers.

What is the status of this engagement?

We worked with 10turtle from June to July 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The logo was simplified while still retaining its warmth.

How did 10turtle perform from a project management standpoint?

10turtle delivered on time. We communicated via email and messaging apps.

What did you find most impressive about them?

10turtle's professionalism was impressive.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a lifestyle brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10turtle to accomplish for your lifestyle brand?

We needed help designing our company’s logo system.

SOLUTION

What was the scope of their involvement?

10turtle designed illustrations and provided A–Z branding for us.

What is the team composition?

We worked with one teammate from 10turtle.

How did you come to work with 10turtle?

We found them through an online search. We chose them over other options because they had high ratings, and their company values aligned with ours.

What is the status of this engagement?

We worked together in July 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had milestone check-ins, and 10turtle’s illustrations were approved. Overall, I have positive feedback for them.

How did 10turtle perform from a project management standpoint?

They delivered on time and were very timely overall. We communicated via email and messaging apps.

What did you find most impressive about them?

10turtle was very responsive to all my needs.

Are there any areas they could improve?

No, there’s nothing they need to improve.