# 10SQ 10SQ Reviews (8), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 0 connections joined 10SQ's Network [Visit Website](https://10sq.dev/) [Get a Custom Proposal](https://clutch.co/profile/10sq) **🚀📈✅ - Your Bespoke Digital Agency** Ten Squared is a digital agency focusing on custom Shopify and Gatsby JS development allowing for complete creative control and creating truly unique designs. With both design and development experts, Ten Squared has continually worked with incredible brands including Melbourne branding & product development agency Slyletica, Hab Shifa Australia, and Global Sourcing Solutions. As Ten Squared continues to evolve so does our expertise, leading us to the front of many alternative web development companies. Our favourite tech: - Gatsby JS - React JS - Shopify - StoryBlok - Netlify - WordPress Our goals: - Create next-generation websites where ever possible to improve user experience and boost SEO ranking. - Create websites that are easy to update and manage for growing businesses. - Leverage the best available technology to remove headaches for business owners. Website: https://10sq.dev/  Email: hello@tensq.com.au Address: Level 2/100 Cubitt St, Cremorne VIC 3121 Phone: +61 481 003 659 Google My Business: https://g.page/ten-squared-cremorne ## Company Information - Number of employees: 2 - 9 - 1 Locations: - Cremorne, Australia (Headquarters) - Founded in 2019 - 1 timezones: Australia Eastern Time (AET) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 90% E-Commerce Development - 10% Web Design ### Focus Areas - E-commerce Systems: - 100% Shopify - CMS Focus: - 100% WordPress CMS - Frameworks and CMS: - 83% React - 11% React Native - 6% Django ### Industries - 10% Consumer products & services - 90% eCommerce ### Clients - 40% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Ten Squared offers competitive pricing, with project costs around $10,000 AUD ($7,000 USD) for website development. Clients value their professionalism and transparency, noting a focus on delivering quality outcomes and prompt communication, making them a cost-effective choice for businesses of various sizes. **Most Common Project Size**: Less than $10,000 based on 8 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Design: Less than $10,000 based on 6 reviews - Web Development: Less than $10,000 based on 5 reviews - UX/UI Design: Less than $10,000 based on 2 reviews - E-Commerce Development: Less than $10,000 based on 1 review - IT Managed Services: $200,000 to $999,999 based on 1 review - Mobile App Development: $200,000 to $999,999 based on 1 review - Other Digital Marketing: Less than $10,000 based on 1 review - Search Engine Optimization: Less than $10,000 based on 1 review - Social Media Marketing: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### 10SQ Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - Great project management (3 mentions) - Professional (3 mentions) - Communicative (2 mentions) - High-quality work (2 mentions) - Honest (2 mentions) - Timely (2 mentions) - Understands their clients' needs (2 mentions) - Efficient (1 mentions) - Exceeds expectations (1 mentions) - Helpful (1 mentions) - Knowledgeable (1 mentions) - Proactive (1 mentions) - Unique expertise (1 mentions) ### Review Highlights **Exceptional Growth Facilitation** 10SQ played an integral role in growing a client's e-commerce business from $0 to $1 million in just one year by providing comprehensive development and consulting services. **No Noted Areas for Improvement** Most clients did not identify any areas for improvement, indicating a high level of satisfaction with 10SQ's services and performance. **Constructive Feedback Handling** 10SQ effectively incorporated client feedback into their projects, ensuring that the final deliverables met or exceeded expectations. **Effective SEO and Marketing** 10SQ's SEO and digital marketing efforts resulted in significant improvements in clients' sales, keyword rankings, and online visibility. **Impressive Technical Solutions** 10SQ provided innovative technical solutions for complex problems, such as integrating apps and improving website functionality and load speeds. **Effective Advertising Strategies** 10SQ developed effective advertising strategies for clients facing marketing challenges due to trademark restrictions, significantly aiding in business growth. **High Standard of Professionalism** 10SQ was frequently commended for their professionalism, thoroughness, and commitment to high standards, which contributed to successful project outcomes. **High Customer Satisfaction** Clients consistently reported high satisfaction with 10SQ's services, noting their professional and customer-oriented approach. ### 10SQ Reviews #### Website Dev & App Customization for Online Platform (Featured Review) **The Project** - Services: IT Managed Services, Mobile App Development, Web Development - Project size: $200,000 to $999,999 - Project length: Nov. 2021 - Ongoing **Project Summary**: Ten Squared has developed an online platform's website and customized their app. The team has also performed competitive analysis and assisted overseas employees to transfer into other software. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Online Platform - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 17, 2022 **Feedback Summary**: Thanks to Ten Squared's support, the client's company has grown from $0 to $1 million in just a year. They have an effective workflow with the client, and they have a professional and transparent approach to the partnership. Overall, the client is pleased with the team's quality of work and ethics. ""Their expertise and knowledge was priceless."" **BACKGROUND** Please describe your company and your position there. Founder of a $1Mil company and ten square have been an integral part of the growth. The business is purely an online platform. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ten Squared? Our business started over a year ago and ten square assisted with the development of the site and customizing apps some complex. As the business rapidly grew into a $1Mil company there were part of every e commerce platform and played an integral part. From ensuring the basic domain information was properly set up, securing passwords (so our staff don’t access it) to dealing with overseas Developers from our freight companies to ensure that the apps integrated with our site. They also did competitor analysis and recommended apps or recommended to make customized changes. They were realistic with our timeframe and budget and very professional. They also dealt with my overseas staff to assist them with transferring into other softwares (as the business grew we had to enhance them) **SOLUTION** How did you select this vendor and what were the deciding factors? We had tried other vendors in the past and the work had to be redone which cost thousands of dollars. One of my trusted business colleagues recommended ten square and we haven’t looked back Describe the project in detail and walk through their service package. Refer to the response in the initial question How many resources from the vendor's team worked with you, and what were their positions? Kurt and Kynon both worked on the projects and contracted any additional specialist work that was required and would inform me of any potential additional costs **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? My business grew from $0 to $1Mil in one year - it’s an e-commerce brand which requires developers and consultants that understand the ins and outs of this type of platform - this was ten square How effective was the workflow between your team and theirs? Excellent and prompt What did you find most impressive or unique about this company? Professional relationship and honest approach. Their work ethic is the ensure their actions and recommendations are for the best outcome of your business. They understand small businesses and large ones which was very helpful as we grew rapidly . Their expertise and knowledge was priceless. Are there any areas for improvement or something they could have done differently? They were excellent and I have recommended them to other business owners --- #### Website Dev & App Customization for Online Platform **The Project** - Services: IT Managed Services, Mobile App Development, Web Development - Project size: $200,000 to $999,999 - Project length: Nov. 2021 - Ongoing **Project Summary**: Ten Squared has developed an online platform's website and customized their app. The team has also performed competitive analysis and assisted overseas employees to transfer into other software. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Online Platform - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 17, 2022 **Feedback Summary**: Thanks to Ten Squared's support, the client's company has grown from $0 to $1 million in just a year. They have an effective workflow with the client, and they have a professional and transparent approach to the partnership. Overall, the client is pleased with the team's quality of work and ethics. ""Their expertise and knowledge was priceless."" **BACKGROUND** Please describe your company and your position there. Founder of a $1Mil company and ten square have been an integral part of the growth. The business is purely an online platform. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ten Squared? Our business started over a year ago and ten square assisted with the development of the site and customizing apps some complex. As the business rapidly grew into a $1Mil company there were part of every e commerce platform and played an integral part. From ensuring the basic domain information was properly set up, securing passwords (so our staff don’t access it) to dealing with overseas Developers from our freight companies to ensure that the apps integrated with our site. They also did competitor analysis and recommended apps or recommended to make customized changes. They were realistic with our timeframe and budget and very professional. They also dealt with my overseas staff to assist them with transferring into other softwares (as the business grew we had to enhance them) **SOLUTION** How did you select this vendor and what were the deciding factors? We had tried other vendors in the past and the work had to be redone which cost thousands of dollars. One of my trusted business colleagues recommended ten square and we haven’t looked back Describe the project in detail and walk through their service package. Refer to the response in the initial question How many resources from the vendor's team worked with you, and what were their positions? Kurt and Kynon both worked on the projects and contracted any additional specialist work that was required and would inform me of any potential additional costs **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? My business grew from $0 to $1Mil in one year - it’s an e-commerce brand which requires developers and consultants that understand the ins and outs of this type of platform - this was ten square How effective was the workflow between your team and theirs? Excellent and prompt What did you find most impressive or unique about this company? Professional relationship and honest approach. Their work ethic is the ensure their actions and recommendations are for the best outcome of your business. They understand small businesses and large ones which was very helpful as we grew rapidly . Their expertise and knowledge was priceless. Are there any areas for improvement or something they could have done differently? They were excellent and I have recommended them to other business owners --- #### E-Commerce Website Dev, SEO & PPC for Retail Tech Company **The Project** - Services: E-Commerce Development, Search Engine Optimization, Web Design - Project size: Less than $10,000 - Project length: Jan. 2022 - Ongoing **Project Summary**: Ten Squared has built a new e-commerce website for a tech retail company. In addition to this, the team provides SEO support, creates blogs, and helps with the client’s Google Ads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Retail Tech Company - Industry: Retail - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 12, 2022 **Feedback Summary**: With Ten Squared’s involvement, the client has seen significant improvements in their sales and keyword rankings. The team works efficiently, delivering reliable services without sacrificing quality and punctuality. They’re also responsive, customer-oriented, and professional. ""Their customer service is impressive — whenever we want to change something, they’ll do it instantly for us."" **BACKGROUND** Introduce your business and what you do there. I’m the director of a tech retail company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ten Squared? In order to keep up with our competitors, we wanted to build a website that was clean and modern-looking. **SOLUTION** What was the scope of their involvement? Ten Squared has helped us build an e-commerce website with a very minimalistic, professional-looking, and modern design. Additionally, their team helps with our keyword selection and Google Ads and writes blogs for us. What is the team composition? We work with two people from their team. How did you come to work with Ten Squared? We decided to work with them because they had the best website among all the other agencies I looked at. How much have you invested in them? We’ve spent around $10,000 AUD (approximately $7,000 USD). What is the status of this engagement? We started working with them in January 2022, and it’s an ongoing engagement. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The website they’ve delivered is really good, and we’re happy with the quality. We’ve also seen improvements in our sales and SEO rankings — our conversion rate is currently at 12%, and we’re ranking pretty high for our selected keywords. How did Ten Squared perform from a project management standpoint? Their project management style is very good. They’ve been very efficient and continue to meet all of our deadlines. We typically communicate with them through phone or email. What did you find most impressive about them? Their customer service is impressive — whenever we want to change something, they’ll do it instantly for us. Are there any areas they could improve? I can’t think of anything. Do you have any advice for potential customers? Make sure that you know what you want from them. --- #### Web Design for Graphic Design Firm **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Less than $10,000 - Project length: Mar. - Apr. 2022 **Project Summary**: Ten Squared was hired to develop a new website for a graphic design firm. The team aided in the project’s success, using the existing design concepts to provide a full-service solution.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Creative Director, Graphic Design Firm - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 31, 2022 **Feedback Summary**: The collaboration has proven to be successful thanks to Ten Squared’s effective communication and timely response times. End clients commented on the website's refreshing and navigable design. The client was in capable hands of experts that maintained a high standard throughout the project.  ""The enthusiasm and commitment to building an excellent and easy-to-navigate website made our life easier."" **BACKGROUND** Please describe your company and your position there. I am the Creative Director. We provided graphic design services across various sectors specializing in Branding, Packaging, Brochures, Signage and Website Design. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ten Squared, and what were your goals? Our website was redesigned early 2022 baed on feedback we had received on the old website. We knew it was time to update the site and make it more user friendly. Ten Squared were instrumental in guiding us through this process to ensure that what was build would drive more consumers to the site. **SOLUTION** How did you select this vendor and what were the deciding factors? Ten Squared were strongly referred to us and from the initial meeting we were thrilled to have them on board. Their professionalism, enthusiam, knowledge and experience contributed to the success of our new website. Their costs also played an important part and we found them to be very competitive. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had an initial meeting to discuss our goals and requirements. We provided the design concepts and they were replicated as closely as possible. We were thrilled with the outcome including the timeframe in which the website was completed. How many people from the vendor's team worked with you, and what were their positions? Kynon(Project MClients have commented on the new website and find it reanager) was our main point of contact throughout the project however Kurt was involved depending on the requirements and / or any challenges that we may have had. They worked well together and were able to overcome any technical issues that had arised. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Clients have commented on the new website and find it refreshing and easier to navigate. The range of services we provide is clearly communicated through the design. Describe their project management style, including communication tools and timeliness. We worked closely with the Project Manger and were advised of each step throughout the project. All the elements that were required were clearly communicated and a plan was developed for the build of our website. We were given clear instructions as to how files should be supplied which was very helpful. What did you find most impressive or unique about this company? The enthusiasm and commitment to building an excellent and easy-to-navigate website made our life easier. We knew we were in good hands and that the standards were high. Ten Squared take pride in the work they do and this was definitely evident during the project and management. Are there any areas for improvement or something they could have done differently? What is most important to our business is that we are able to communicate and have suppliers respond to us in a timely manner. Ten Squared do all of this so effortlessly. --- #### Web Design for Property Management Agency **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Less than $10,000 - Project length: May - July 2021 **Project Summary**: Ten Squared developed a website for a property management agency. They were tasked with fixing some of its issues. They also update the client's content to continuously match the company's views.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, East Avenue Realty - Industry: Real estate - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 12, 2022 **Feedback Summary**: Ten Squared increased the client's traffic by 80% through their website. The developed site was also easier to navigate. The team dives deep into research and exhibits professionalism. ""They also gave us a website that was easy to navigate and update."" **BACKGROUND** Please describe your company and your position there. I am the Director of a Property Management Agency in the Eastern Suburbs of Sydney, Australia **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ten Squared, and what were your goals? Our website was create via an international web developer and there was a lot of problems with the website and things not syncing in and not showing up. We also had a local Sydney Web Developer look at the site and just couldn’t solve the problem and wasn’t helpful at all. Our goal was to create a working and flowing website. **SOLUTION** How did you select this vendor and what were the deciding factors? We surched online and social meadia for web developers and we short listed 3 and Ten sq become number one from the first phone call we had with them as they showed knowledge in the field and gave solutions on how to maximise your website to its full potential. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had the initial phone call and went through our website and showed what was wrong and they provided amazing advising in fixing it with new technology that would be much faster then the current one. They also update all the content and photos to update the website and match the business views. How many people from the vendor's team worked with you, and what were their positions? A project manager was our point of contact, however we also spoke with the developer as well that was working behind the scene. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? After launching our site we had over 80% more traffic coming through our website and potential clients and owners advised that it was a lot easier to navigate and find our website. Describe their project management style, including communication tools and timeliness. We had daily to weekly conversations with the project manager and a timeline we to meet. If there was any delay in anything they would let us know straight away. What did you find most impressive or unique about this company? The amount of time and research they spent on us and the professional advise they provided. They also gave us a website that was easy to navigate and update. Are there any areas for improvement or something they could have done differently? Absolutely professional in their field of work. --- #### Social Media Marketing for Device Repair Firm **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Jan. 2021 - Ongoing **Project Summary**: Ten Squared is managing a device repair firm's Google, Facebook, and Instagram ads. They market the client's ads while making sure they adhere to the trademark restrictions set by mobile phone manufacturers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, The OEM Store Pty Ltd - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 16, 2021 **Feedback Summary**: While the work is ongoing, the team has boosted the client's business. Ten Squared's accessibility and open-mindedness encourage strong partnership. Above all, their deep understanding of the client's needs enables them to produce impressive results. ""We think that Ten Squared has been amazing and we will definitely be using their services in the future." " **BACKGROUND** Please describe your company and your position there. My company specializes in device repairs and I am the director of the company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ten Squared, and what were your goals? In the mobile phone industry advertising is incredibly difficult because mobile phone manufacturers trademark their device names making marketing on Google and Facebook incredibly difficult. **SOLUTION** How did you select this vendor and what were the deciding factors? Ten Squared came up with a solution for this problem and has since been helping us with our Facebook, Instagram, and Google marketing efforts. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. Our main aim was to ensure customers within our area of operation would be seeing our ads. How many resources from the vendor's team worked with you, and what were their positions? We worked alongside two team members from Ten Squared who were very responsive. Team members were always open to discussions and constantly available to hear out our concerns. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Unfortunately, we would prefer to not share direct measurables from our campaigns but would say the team at Ten Squared has been a key driving factor in our companies growth. How effective was the workflow between your team and theirs? We found the workflow between our team and theirs very effective. The team at Ten Squared really took this on board when working on our projects and understood the direction our company was taking with our advertising efforts. What did you find most impressive or unique about this company? For us, we loved seeing a company with two young founders grow and found this to be quite refreshing after working with other old-fashioned marketing agencies in the past. Are there any areas for improvement or something they could have done differently? From our end no. We think that Ten Squared has been amazing and we will definitely be using their services in the future. --- #### Site Redesign & Digital Marketing for Coworking Company **The Project** - Services: Other Digital Marketing, Web Design - Project size: Less than $10,000 - Project length: Jan. - Feb. 2020 **Project Summary**: Ten Squared redesigned a coworking company's WordPress site. Then, they provided digital marketing services in order to increase the client's ranking on Google. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, collective_100 Pty Ltd - Industry: Real estate - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 16, 2021 **Feedback Summary**: Ten Squared's contributions raised the company's number of impression shares. On top of that, the number of site visitors went up from 100 to 600 per month. Their responsive and honest approach fostered a positive engagement. ""Whenever we found anything we wanted to change, we were able to contact them and have it fixed within the day." " **BACKGROUND** Please describe your company and your position there. collective_100 is a premium coworking space created for larger companies wanting to working in a sleek modern office building. I work as the owner and director. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ten Squared, and what were your goals? We started by asking them to fix and optimise our website. They merged us to a new host and fixed a outstanding number of issues that saw our search engine ranking increase significantly. After these results we choose to switch to them for digital marketing as well and again saw great results. **SOLUTION** How did you select this vendor and what were the deciding factors? The came into our coworking space and we got to talking about their expertise in the industry, having previously created apps for education, websites for large fashion influences and a number of other success instances we decided they were the perfect agency to truly help us achieve what our previous agencies had failed to do. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a basic WordPress site that was not converting, not ranking on Google and had a number of issues. They re-designed the website, then optimised the page drastically increasing the page speed and made sure we were connected to all the search engines. Then we moved onto digital marketing. How many people from the vendor's team worked with you, and what were their positions? Ten Squared is only made up of a small team who work with a select number of companies, so we always talked to their head developer and director to get things done. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We saw drastic increases in impression share and our site visitors jumped from 100 a month to 600 a month. Describe their project management style, including communication tools and timeliness. We communicated through a combination of email, phone calls, teams meetings and in person meetings. What did you find most impressive or unique about this company? We found it refreshing how honest they were throughout the project about what we could expect and what we couldn't expect. Are there any areas for improvement or something they could have done differently? Whenever we found anything we wanted to change, we were able to contact them and have it fixed within the day. --- #### Web Dev & Design Services for Distillery **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Nov. 2021 - Jan. 2022 **Project Summary**: Ten Squared provided web development services for a distillery. They revamped the website based on the client's preferences, providing design and development expertise as well as front- and backend support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Bass & Flinders Distillery - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 15, 2022 **Feedback Summary**: Ten Squared developed a user-friendly, more efficient, and faster-loading website for the client. Not only did they exceed the client's expectations, but they were also described as responsive and communicative professionals. They went above and beyond to ensure the success of the project. ""Ten Squared by far has been the best website developer team we have had the pleasure of working with."" **BACKGROUND** Please describe your company and your position there. Ten Squared did a fantastic job walking us through the process involved then executing the website upgrades we required to achive the latest and greatest functionality with Shopify. They were profesionally and results focused, went over and above with their time and efforts and are highly skilled in the technical aspects of the back end of Shopify and all it's latest updates. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ten Squared? We do not have the technical expertise within our business to upgrade our own website and work through all the back end updated and changes we wanted to make. **SOLUTION** How did you select this vendor and what were the deciding factors? Ten Squared stood out to us as being an approachable agency that is results driven and design focused in their approach to websites. They came highly recommended from a business associate and upon engaging them initially they were easy to work and communicate with, very responsive, transparent with their project approach and professional. Describe the project in detail and walk through the stages of the project. After initial contact we walked through all our front and back end website updates and desired changes we were looking to make. Ten Squared responded with recommendations and built on some of our own ideas so we were able to get the very best result for the aesthetics and functionality for our website. After a few rounds of feedback and collaboration we were happy with the end result. How many resources from the vendor's team worked with you, and what were their positions? Two, web developer and project manager **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Ten Squared took on all our feedback throughout the upgrade process and the resulting website is much more user friendly, functional and is more efficient with faster load speed than our previous version. How effective was the workflow between your team and theirs? The project manager was great to work with, very responsive and communicative and we felt like we were across every step of the project as it progressed. Our deadline expectations were exceeded for the launch of our new website. What did you find most impressive or unique about this company? Ten Squared by far has been the best website developer team we have had the pleasure of working with due to the ease of communication, responsiveness to requests and their level of customer service and professionalism was exceptional Are there any areas for improvement or something they could have done differently? As a business that doesn't have a strong understanding of the back end of websites, we weren't always as quick to grasp some of the changes that were made of how to make changes ourselves on-going, however Ten Squared was very thorough in supporting this challeng of ours by also supplying "how to" documents and by talking us through how to make future changes virtually themselves --- #### Web Dev & Design for Membership Rewards Business **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Oct. - Nov. 2021 **Project Summary**: Ten Squared provided web development services for a membership rewards business. The team did the coding and the design of the website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Membership Rewards Business - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jul 14, 2022 **Feedback Summary**: Ten Squared finished the website before the deadline, and the client was extremely pleased with the final outcome. Throughout the engagement, they communicated via email and video chats. In addition, the team was easy to work with and was quick in implementing changes. ""I was very impressed with how quick it took for our website to be ready and how amazing it looked."" **BACKGROUND** Please describe your company and your position there. Im one of the directors of a membership rewards business. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ten Squared, and what were your goals? We used Ten Squared to build us a website from scratch and they were able to include everything that we were after. **SOLUTION** How did you select this vendor and what were the deciding factors? We first heard about Ten Squared from a friend and after one meeting with the team we knew that they were the the perfect people to work with. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. . How many people from the vendor's team worked with you, and what were their positions? We worked with Kurt and Kynon. I believe Kurt did the coding and building of the site while Kynon design. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We had our website ready to go before our launch and was extremely happy with it. Describe their project management style, including communication tools and timeliness. We communicated via Email and video chats. They were very easy to work with and we had no complaints throughout the whole build. What did you find most impressive or unique about this company? I was very impressed with how quick it took for our website to be ready and how amazing it looked. Are there any areas for improvement or something they could have done differently? If I could go back and do it all again I wouldn't change anything. --- ## Portfolio & Awards ### Willow & Blake   Designed by our talented friends at Willow & Blake, the new Willow & Blake website stands as a testament to the team's unique skill set, perfectly showcasing some of their greatest works. We were grateful to be invited on as the team to help them bring their vision to life. ### The Collagen Co   The initial challenge we faced with The Collagen Co was a critical dissonance between their online presence and their brand identity. Having been in partnership for over two years as their support agency, we recognised that the existing website was no longer reflective of the vibrant, evolving brand that The Collagen Co had become. Their online platform was in desperate need of a refresh to align with their identity and to optimally showcase their premium range of products.   We are proud to report that within just two days of the newly launched theme being live, we saw phenomenal results. Total sales saw an uptick of 64%, conversion rates soared by 52%, and the Average Order Value (AOV) climbed by 14%. Importantly, these remarkable results were achieved with no changes to existing offers, and with comparable session numbers versus the same day on the previous week. Furthermore, the enhanced conversion rate provided The Collagen Co with the confidence to increase their advertising budget. With the shift to Shopify Plus and the 2.0 upgrade, they now have more control than ever over their store. This boost in their eCommerce platform has led to them breaking their highest sales records three months consecutively after the website relaunch. We believe the new website now fully embodies the spirit and ethos of The Collagen Co. It is a true representation of the brand's high quality, innovative products, and provides a more intuitive, user-friendly experience for their customers. The impressive early results indicate a bright future for the brand on its refreshed platform. ### zoe kratzmann   Zoe Kratzmann, a premier luxury brand, approached us with the pressing challenge of upgrading their online retail experience. They were faced with a suboptimal website riddled with various issues - from bugs and slow loading times to frequent errors. Moreover, their customers experienced difficulty in finding their size, which detracted from the desired luxury experience. This presented a major hurdle for the brand, as it was crucial that their online presence reflected the high quality and attention to detail expected from a luxury provider.   To tackle the challenge head-on, our team embarked on a mission to completely redesign Zoe Kratzmann's online shop and move them to Shopify Plus. Our strategy was two-fold: firstly, to develop a sleek, custom-designed theme that encapsulates the brand's identity while making the website more user-friendly and easier to navigate. Secondly, we prioritised fixing bugs and improving loading times to ensure a seamless and fast user experience. Part of our solution included integrating cutting-edge technology products such as Gorgias and Status into their tech stack. This not only served to enhance customer experience but also drove revenue growth. By focusing on delivering vital information easily and creating a smoother customer journey, we were able to craft an online platform worthy of the Zoe Kratzmann name. Now, customers can not only find their size with ease but also enjoy a digital experience that mirrors the luxury of the brand. ### Sheila The Label   In partnership with Willow & Blake, we revolutionised swimwear by creating 'Sheila', a brand promoting comfort, coverage, and inclusivity through swim shorts, the incredible team at Willow & Blake took care off all things design, whilst our incredible team of developers took care or brining their designs to life. ### Prince Neptune: The Label We worked closely with Melbourne-based fashion agency Slyletica to bring Prince Neptune: the Label to life. Carefully constructing a sleek, modern, and clean website that allowed the garments to shine.  ### 9186 Collective We were tasked with creating an incredible website for 9186 Collective that made finding products easy and allowed for customers to securely place orders. Of course, the best option for a business of this size was to use Shopify. We leveraged their high-quality imagery to help showcase their high-quality athleisure products.  ### Sly Ventures Landing Page We created the coming soon page followed by the landing page for Sly Ventures, an international brand management agency that has brought to market some of the most memorable influencer brands.  ### Bass and Flinders Bass and Flinders previously partnered with another agency, however, they decided it was necessary to upgrade their store to Shopify 2.0 and decided to take this as an opportunity to undertake a website refresh. We assisted by implementing a number of requests to assist them with their SEO ranking, and implemented additional changes to help boost site speed. Overall we revamped their website to create an overall improved and simplified customer experience.  ### More Technology We were tasked with creating an eCommerce store to help provide refurbished devices to Australians. Allowing for both delivery and local pickup this store was designed to make it as easy as possible for people to confidently buy second-hand devices.  ### CTC Electrical Contracting PTY LTD We have begun working with CTC Electrical contracting, we started by creating them a coming soon page to make sure customers knew the website was still under construction. We then progressed to create a simple 4 page website that would allow CTC to showcase their quality of work and present their services to clients.  ### Burnn Candles We created the Burnn website with the goal of creating a minimalistic and attractive e-commerce store that fit the brand image. When implemented a few custom features and customised the layout to make the store feel unique and special. We also had a one on one training session with the business to take them through how they could utilise Shopify to help their business grow.  ### Hab Shifa Australia We created a custom Shopify brand for Australia's biggest black seed supplement provider. Integrating a rewards program, review platform, subscription software and wholesaler portal. Since transitioning Hab Shifa from WooCommerce to Shopify they have seen a steady increase in sales and have experienced better security and an overall more consistent customer experience.  ### The OEM Store Before we upgraded from WordPress to using Next-generation technology we built this incredible website for a local phone repair store located in Brighton Victoria. This website has been instrumental to their success allowing them to rank organically across important keywords and outrank many similar businesses within their local area.  ### collective_100 Coworking Before we transitioned away from WordPress we helped to create the collective_100 website. Designed and developed with SEO in mind, the collective _100 website is a highly optimised WordPress website and ranks across many high-value keywords. The collective_100 website continues to bring incredible clients through the doors at collective_100 and plays a key role in their customer acquisition strategy.  ### Symbia Therapy We are currently working with Symbia Therapy to bring their new product to market Rotor X. Being a completely new product this project presents a few unique challenges, firstly no one has ever heard of the product before and as such don't understand how it works. Hence, we need to create a space where people can browse to understand what the product is, how it solves problems and why they need it. Stay tuned because exciting stuff is in the works. ### Rev Moto Australia We worked closely with RevMoto Australia to create both their website, integrate payment providers and build a custom membership portal that would allow them to bring their membership program to market. We continue to work closely with RevMoto Australia to provide general support and add additional features to the custom-built portal as they grow.  ### Canine Hydro We first built the coming soon page for Canine Hydro before completing the complete Canine Hydro website designed to be friendly, fun and inviting for pets.  ### BFT   Body Fit Training provides group strength training programs built to provide positive outcomes for all fitness levels. ### KX Pilates Store   KX Pilates is a modern evolution of Pilates. Our workouts use a reformer machine with a signature spring system — adding resistance and targeting muscles. ### WT Capital   WT Capital is a team of elite property investment professionals who specialise in buying property through SMSF. ### Inika Organic   Our client, a leading brand boasting a diverse portfolio of products, was battling a fragmented digital presence across various markets. Multiple themes were deployed across their digital platforms, causing inconsistency and spawning various bugs that negatively impacted the user experience. This was taking a hefty toll on customer satisfaction and retention. Moreover, the absence of clear direction and vision was compounding the issue, leading to a decision to part ways with their existing agency.   Our primary goal was to overhaul and unify the brand's digital presence, ensuring a seamless experience across all markets. We aimed to not only iron out the existing bugs, but also to roll out regular feature updates fortnightly, thereby supporting continuous innovation and growth. In addition, we endeavoured to create an environment where their digital marketing team could effectively design and roll out exciting promotions that would reward their loyal customers. By achieving these targets, we intended to boost the brand's conversion rate and average order value, thereby placing them among the top players in their niche.   Teaming up with the brilliant digital strategist, Owen Bolwell, we took the reins on the technical and support facets of the digital strategy, while Owen ensured there was a clear, consistent vision for the future of the brand. We worked tirelessly to unify the brand's digital presence under a single theme, rectifying the bugs that were plaguing the user experience. Every fortnight, we introduce new features catering to the brand's ongoing innovation and growth. This regular update schedule empowered their digital marketing team to launch a range of engaging promotions, creating a buzz and rewarding their customers in novel ways. ### Raww Cosmetics   RAWW was created as a love letter to superfood-infused, clean and Australian-made beauty - for everyone. They are all about bringing feel-good vibes and healthy superfoods to your beauty and lifestyle routine. ### DB Cosmetics Web development for DB Cosmetics. ### Trust Projects Website development for a leading interior fitout company.  ### Millie Savage Website development for leading jewellery brand, Millie Savage.  ### Mode de Vie A luxurious property project based in Brighton Victoria ### TG Newton Holding page development created for leading Real estate agent, TG Newton.  ### Industry Recognitions - Speaker at eTail Connect Australia 2023 - Speaker at DTCX6 - Shopify Plus Partner - Best Web Development Company 2022 - Australia - CSS Light - Featured - Best CSS - SOTD - Best CSS - Nominee - CSS Light - Featured - Design Nominees - SOTD - CSS Winner - 15th of August STAR - WebsURL - Nominee for SOTD - CSS Winner - 5th of August STAR ## Key Clients - Prince Neptune ## Packages ## About the Team ### Our Story 10SQ is a small team of Shopify specialists in Melbourne, building future-ready eCommerce for established brands. Led by founders Kurtis Tozer (enterprise engineering, integrations, performance) and Kynon Hickman (discovery, UX strategy, design direction), we take on the complex builds others avoid—delivering scalable systems that hold up under growth. ### Quick Facts - 7 Verified Clutch Clients - 6 years in business ## Locations (1) ### Cremorne, Australia (Headquarters) - Level 2, 100 Cubitt Street - Cremorne 3121 - Australia - 2 - 5 employees - Phone: +61 481 003 659 ## Contact 10SQ [Send a message](https://clutch.co/profile/10sq) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/ten-sq) - [Facebook](https://www.facebook.com/tensq/) - [X](https://twitter.com/ten__sq) - [Instagram](https://www.instagram.com/ten_sq)