Name: 1 At Bat Media
Address: 40 King Street West, Toronto, Canada, ON, M5H 1H1, CA
Telephone: 647-598-8705
Price range: $100 - $149
Rating: 5.0

eCommerce Growth Agency | Acquisition & Retention

Growth-Focused. Results-Obsessed. Partner-First.

At 1 At Bat Media, we partner deeply with mid-market and enterprise-level eCommerce brands to accelerate profitable growth. With specialized expertise in Paid Social & Paid Search Advertising, Email & SMS Marketing (Klaviyo Certified), and Shopify Development, we craft high-performance acquisition and retention strategies designed for transparency and tangible results.

Why eCommerce Brands Choose 1AB:

Min project size
$5,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
Toronto, Canada
Year founded
Founded 2018
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.7 /5

What Clients Have Said

1 At Bat Media offers competitive pricing with projects ranging from $4,000 to $1 million, providing good value for cost. Clients praise their responsiveness and organizational skills, often highlighting their ability to deliver on time and within budget.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 11 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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1 At Bat Media Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.7
Willing to Refer 4.8

Top Mentions

Review Highlights

Positive Team Dynamics

The team at 1 At Bat Media is described as personable and proactive, fostering a collaborative and supportive environment. Clients feel that the agency acts as an extension of their own teams, contributing to positive working relationships.
Strong Digital Marketing Expertise

1 At Bat Media demonstrates a robust command of digital marketing, excelling in areas like email marketing, social media, and paid advertising. Clients appreciate their ability to drive sales, increase brand awareness, and generate significant growth in various industries.
Impressive Project Management

Reviewers consistently praise 1 At Bat Media for their organized, responsive, and timely project management methods. They adhere to deadlines, maintain clear communication channels, and provide regular updates, ensuring projects are delivered smoothly.
Room for Proactive Updates

While generally satisfied, one client suggested that 1 At Bat Media could improve by offering more proactive updates on ongoing projects, such as regular reviews to ensure the website remains current and optimized.
Expertise in E-commerce

1 At Bat Media's specialized knowledge in e-commerce marketing is frequently highlighted. Their experience in this sector enables them to deliver targeted solutions that drive sales and enhance online presence effectively.
Effective Client Communication

The team at 1 At Bat Media excels in maintaining effective communication with clients, using tools like Slack, ClickUp, and Zoom for ongoing interaction. Clients value their proactive approach and ability to keep everyone informed.

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1 At Bat Media Reviews

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Advertising Ecommerce Marketing Social Media Marketing
Confidential
Jan. 2024 - Sep. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their technical expertise was a clear differentiator."

Nov 17, 2025

Digital Marketing Manager, Upper Deck

Eli Orofino

Sports
Carlsbad, California
201-500 Employees
Online Review
Verified

1 At Bat Media provided digital marketing services for a sports card company. The team handled social media marketing, search marketing, and connected TV and programmatic advertising.

1 At Bat Media helped the client achieve quantifiable improvements in key performance metrics, such as CTR, cost-per-click, cost-per-conversion, ROAS, and total conversion volume. The team was highly organized, responsive, and efficient. Moreover, they operated as a true full-service partner.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Upper Deck

Describe what your company does in a single sentence.

Upper Deck is a pioneer in the sports card industry, known for its innovative designs, high-quality card stock, and pioneering use of autographed cards and game-worn memorabilia. We have expanded our product offerings to include entertainment trading cards, authenticated memorabilia, gallery prints, and digital collectibles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1 At Bat Media to accomplish?

Drive Revenue
Drive Traffic
Drive Brand Awareness

SOLUTION

How did you find 1 At Bat Media?

Referral

Why did you select 1 At Bat Media over others?

High ratings
Great culture fit
Good value for cost
Company values aligned

How many teammates from 1 At Bat Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covered three primary service areas: social media marketing, search marketing, and connected TV/programmatic advertising. For social media, the agency managed Meta, Instagram, YouTube, and X, beginning with in-depth account audits, full account structure buildouts, and tracking and analytics configuration. They developed creative strategy, produced and tested static, dynamic, video, and shopping ad formats, and supported dynamic feed and shopping integrations. They were responsible for both graphic design and copywriting. Their work included ongoing campaign management supported by audience research and segmentation, A/B testing, continuous optimization, and third-party data analysis. Collaboration and oversight were maintained through weekly strategy and reporting calls, along with a shared Slack communication channel.

Search marketing services followed the same process within the Google Ads platform. This included a full audit of the existing search program, structural rebuild and refinement, analytics and tracking setup, and creative strategy development. The agency delivered ongoing campaign management, including audience and keyword research, A/B testing, optimization, and dynamic product feed and shopping setup. As with social, they provided creative development support, issued weekly performance reporting, and maintained collaboration through Slack.

The connected TV and programmatic advertising work was executed through the agency’s StackAdapt account. This included management of media buying across connected TV, programmatic display and video, programmatic out-of-home, and programmatic audio channels. The agency handled campaign strategy, audience targeting and segmentation, execution, ongoing analysis, and weekly reporting. They also offered creative consultation and produced static banner graphics, while the client was responsible for supplying completed video and audio assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project were tied to the performance indicators used to evaluate paid social, search, and programmatic media efficiency, audience impact, and conversion growth. While the deliverables focused on strategic execution and ongoing optimization, progress was demonstrated through quantifiable improvements in key performance metrics such as click-through rate, cost-per-click, cost-per-conversion, return on ad spend, and total conversion volume.

Additional signs of improvement were stronger audience segmentation results, increased engagement across multiple creative formats and effective expansion into new audience cohorts. Ensuring accurate tracking and analytics was also a critical outcome, as it enabled valid performance measurement and decision-making throughout the engagement. There was a lack of tracking/analytical improvements due to hurdles on our side that kept us from fully pursuing and reaching explosive results.

Success could also be assessed through documentation of positive performance trends captured in weekly reporting, showing how ongoing A/B testing, creative testing, and optimization produced validated learnings and shifts in strategy. Demonstrable milestones such as identifying top-performing creative, proving which audiences or formats delivered the strongest efficiency, and reallocating budget based on validated insights would further indicate progress.

Given the technological hurdles we experienced from our side, 1AtBat Media did everything in their power to ensure success regardless, and achieved it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach was highly organized, responsive, and efficient. They provided access to ClickUp, which enabled real-time communication and allowed questions or requests to be submitted at any time, and they consistently responded within a few hours. All deliverables were submitted on or ahead of schedule, regardless of complexity or timeline, and they proactively gathered the necessary details at the start of each campaign to minimize delays, eliminate unnecessary revisions, and ensure alignment from the outset. Their responsiveness, structured workflow, and commitment to timely delivery demonstrated strong ownership and reliability throughout the partnership.

What was your primary form of communication with 1 At Bat Media?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to operate as a truly full-service partner while still demonstrating deep consumer understanding and strategic rigor. They took the time to research our audience thoroughly, which allowed them not only to tailor messaging and creative direction, but also to recommend platform-specific and channel-specific tactics that aligned with how our consumers actually behave. Additionally, their technical expertise was a clear differentiator, particularly in the way they leveraged data, targeting capabilities, and platform experience to uncover new growth opportunities and expand reach in a thoughtful, evidence-driven way.

Are there any areas for improvement or something 1 At Bat Media could have done differently?

Nope.

RATINGS

5.0

Ecommerce Marketing Email Marketing Social Media Marketing
Confidential
May 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They genuinely want to see the success that we are hoping to achieve."

Jan 29, 2026

Marketing & Brand Development Manager, Cutter & Buck

Suzi Flynn

Retail
Ontario, Canada
11-50 Employees
Online Review
Verified

1 At Bat Media provides digital marketing services for a golf and athleisure apparel company. The team has segmented the client's email lists and is working to increase their social media presence.

Thanks to 1 At Bat Media's efforts, the client has seen significant growth and increased their social media presence. The team is highly responsive, meeting with the client weekly and providing monthly reports. Their patience, consistency, and ability to simplify complex matters stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing & Brand Development Manager of Cutter & Buck

Describe what your company does in a single sentence.

Cutter & Buck creates iconic work-from-home, corporate, golf and athleisure apparel for men and women - inclusive of men’s big and tall sizes selling into a variety of channels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 1 At Bat Media to accomplish?

Help grow our D2C sales
Manage our email marketing
Increase our social web presence

SOLUTION

How did you find 1 At Bat Media?

Online Search

Why did you select 1 At Bat Media over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from 1 At Bat Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with 1 At Bat in the Spring of 2025. They have successfully segemented our email lists, increased our social presence and continuously are working on improving with the support of 1 At Bat.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our growth has signifigantly increased and continues to month over month. We have increase our presence on socials. We conftinue to explore new ideas/initiatives to keep the momentum.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at 1 At Bat is extremely repsonsive. We use Click Up to share information. In addition we meet on a weekly basis to review anything new or outstanding projects. Monthly we are given a full report of the previous month and identify any key tasks or notes. The team is super patient and truly feels like an extention of our organization.

What was your primary form of communication with 1 At Bat Media?

Virtual Meeting

What did you find most impressive or unique about this company?

They are very easy to work with. They are able to explain and simplify the areas that are not our expertise. They genuinely want to see the success that we are hoping to achieve. They are consistent, organized, flexible and task oriented. The partnership is easy and they are willing to jump in and help where they can.

Are there any areas for improvement or something 1 At Bat Media could have done differently?

None- They are fantastic!

RATINGS

5.0

"Amazing!!!! So happy we found them!"

Branding Ecommerce Marketing Pay Per Click
$200,000 to $999,999
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“1 At Bat Media is a true expert in e-commerce brands.”

Nov 6, 2024

CMO, Pet Supplement Company

Anonymous

Other industries
United States
1-10 Employees
Phone Interview
Verified

1 At Bat Media handles a pet supplement company's overall marketing efforts for their new product. They've launched a go-to-market strategy encompassing paid search, email, and Amazon marketing.

1 At Bat Media has helped the client grow their business steadily and quickly month over month, allowing them to start expanding their full product lineup. The team never misses a deadline and maintains consistent communication. Their organized processes and focus on e-commerce brands stand out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.
I’m the CMO of a pet supplement company.

OPPORTUNITY / CHALLENGE

Introduce your business and what you do there.
I’m the CMO of a pet supplement company.

SOLUTION

What was the scope of their involvement?
1 At Bat Media handles our marketing for our new product across the board and helps us with branding and label design. They’ve developed a digital go-to-market strategy that encompasses paid social, paid search, email and influencer marketing, Amazon Ads, and which platforms we’re going to focus on.

For email marketing, they’ve developed email templates, built automated flows for retargeting and abandoned carts, and managed email campaigns.

What is the team composition?
We’ve worked with 5–7 people from 1 At Bat Media, including paid media, email, and Amazon specialists. We’ve also worked with Travis (Founder & CEO), who oversees everything, and Chella (Operations Manager).

How did you come to work with 1 At Bat Media?
We found 1 At Bat Media through an online search. We wanted to partner with a company that focused on e-commerce. 1 At Bat Media stood out because of their experience and case studies, which really showed that they knew what they were talking about. We also looked at their Clutch profile, and they even let us interview some of their clients, who all spoke really highly of them.

How much have you invested with them?
We’ve spent between $200,000–$1 million.

What is the status of this engagement?
We started working together in January 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
We’ve been growing steadily since we started working with 1 At Bat Media. We’re growing consistently and pretty fast month over month. With their help, we’re now ready to expand our full product lineup as well.

How did 1 At Bat Media perform from a project management standpoint?
1 At Bat Media has performed perfectly in terms of project management. They’ve never missed a deadline and often deliver before their deadlines. They’ve done a great job integrating with our business, setting up shared communication channels where we message back and forth throughout the day. We don’t have to wait days to hear back from them through emails either. They’ve become a part of our team, and we can get answers quickly.

We primarily use Slack for communication, and they’ve set up a portal for us in ClickUp. When they create new email or ad designs, they put them in ClickUp and tag the relevant members of our team to give feedback. Their process is incredibly organized, and everybody’s on the same page.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I would like to give a shout-out to Chella. She has been a great liaison between our team and their team, keeping things very organized and keeping us in the loop at all times. We really feel like they’re an extension of our team, which is what we want from service providers.

What did you find most impressive about them?
1 At Bat Media is a true expert in e-commerce brands. Other agencies try to be everything for everyone, but 1 At Bat Media is entirely focused on e-commerce, and they have the best talent. Most importantly, they make an effort to become a part of our team. They’re also very friendly and amazing to work with.

Are there any areas they could improve?
No, I’m very happy with them. I don’t have anything bad to say.

Do you have any advice for potential customers?
Once you select them as an agency, jump in with both feet. They’re your partner from day one, and they want the absolute best for you. Put your best foot forward because they’ll always do that for you. Be open to their feedback and ideas because they’re the experts.

RATINGS

5.0

Email Marketing Pay Per Click Social Media Marketing
$50,000 to $199,999
Jan. 2022 - Dec. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"I was impressed with 1 At Bat Media's responsiveness and consistency."

Feb 27, 2024

CEO & Owner, Blitz Innovation

Brian Semling

Retail
Fountain City, Wisconsin
1-10 Employees
Phone Interview
Verified

1 At Bat Media managed an online retailing company's paid campaigns and email campaigns. The team managed the client's campaigns on Facebook, Instagram, and Google Ads and created email campaigns on Klaviyo.

1 At Bat Media's campaigns' results met the client's expectations and surpassed the results from previous service providers. The team was consistent and flexible to meet the client's requests. 1 At Bat Media delivered work on time and on budget and was responsive via weekly meetings and emails.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and owner of an online retailing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 1 At Bat Media?

We needed advertising and email marketing support.

SOLUTION

What was the scope of their involvement?

1 At Bat Media managed our paid advertising on Facebook, Instagram, and Google Ads. The team also created our email campaigns through Klaviyo. 1 At Bat Media updated our website at some point and created videos and ads.

What is the team composition?

I only worked with Travis (Founder & CEO).

How did you come to work with 1 At Bat Media?

1 At Bat Media reached out to us through an email.

How much have you invested with them?

We paid 1 At Bat Media $4,000–$5,000 monthly, and our overall project was around $80,000.

What is the status of this engagement?

We worked with 1 At Bat Media from January 2022–December 2023. We ended our engagement because my business closed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I worked with two different companies prior to this project, and 1 At Bat Media's campaigns delivered much better results. We achieved the expected profitability on a short-term basis a few times, and the sales-to-ad spend ratio results were better than those from previous companies. 1 At Bat Media delivered high-quality work and was helpful in difficult situations.

How did 1 At Bat Media perform from a project management standpoint?

1 At Bat Media delivered work on time and stayed on budget. The team was responsive through weekly meetings and emails.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Travis was very personal and sharp. He was always on top of the situation and working closely with us.

What did you find most impressive about them?

I was impressed with 1 At Bat Media's responsiveness and consistency. The team was flexible and willing to do what we asked, even if it was outside of scope.

Are there any areas they could improve?

I can't think of anything for 1 At Bat Media to improve.

Do you have any advice for future clients of theirs?

I recommend engaging with 1 At Bat Media on a weekly basis like we did, and you'll get reciprocation. Stay close to the team and ask for updates as needed. As long as the client is engaged, 1 At Bat Media will be equally involved.

RATINGS

5.0

Other Digital Marketing
$200,000 to $999,999
Jan. - July 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We were extremely happy with their service and results."

Sep 1, 2022

Director of Sales, Venture-Backed SaaS Company

Anonymous

Other industries
New York City, New York
51-200 Employees
Online Review
Verified

A SaaS company hired 1 At Bat Media for their marketing services. They worked on the firm's social media strategy on Facebook and LinkedIn; they also handled their Google Ads and content creation campaigns.

The company saw a 25% increase in qualified leads and was happy with 1 At Bat Media's services. The team delivered high-quality work and had a highly efficient workflow. They led regular calls and had a dedicated Slack channel for communications. Overall, their marketing expertise was impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a SaaS based company in the HR/L&D industry. I am currently a Director of Sales.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 1 At Bat Media, and what were your goals?

We were in the midst of raising our series B round of funding and looking to rapidly expand our customer base through digital channels. We engaged with 1 At Bat Media to help us with our overall digital marketing strategy, social media marketing; primarily Facebook and LinkedIn and Google Ads.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through research of different agencies, we narrowed our target down to top 3. After extensively interviewing each agency and reviewing their sales materials/case studies, we selected 1 At Bat Media. We really liked their transparent approach and proof of results.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First we started with an in-depth onboarding procedure that involved multiple meetings and documentation collection. Then did a deep dive on our current strategy as well an an analysis of the competitive landscape. From there, 1 At Bat Media built out a plan of attack and reviewed it with us. They explained everything in detail and the importance of each part of the game plan. Once everything was approved, they launched our ad campaigns and content creation campaigns. Then we shifted into ongoing bi-weekly calls to review results and upcoming weekly, monthly, and quarterly plans/goals.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with 5 team members from 1 At Bat Media, each of which has their own expertise in different areas of our digital marketing strategy. - Account Manager - Facebook Media Buyer - LinkedIn Media Buyer - Google Ads Media Buyer - Creative Director

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They helped increase our MQL through the various digital channels by 25% in the first quarter of working together, and have continued to optimize and increase throughout. We were very happy with the overall level of service, the quality of deliverables and the results they generated.

How effective was the workflow between your team and theirs?

The workflow was very efficient. We had recurring bi-weekly calls and a dedicated internal slack channel for ongoing day to day communication with their team.

What did you find most impressive or unique about this company?

We were very impressed by their overall expertise in the digital marketing space. Their understanding of how all the channels interact with each other was extremely valuable. It made it much easier for us to have all of these services managed under one roof. In addition, their ongoing suggestions and initiative on additional opportunities was appreciated.

Are there any areas for improvement or something they could have done differently?

No, we were extremely happy with their service and results. We are continuing talks to kick-off our next project with them.

RATINGS

5.0

E-Commerce Development
$10,000 to $49,999
Mar. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''I was impressed with their work.''

Aug 23, 2022

President & CEO, Strategic Sports

Pat Waters

Other industries
Downingtown, Pennsylvania
11-50 Employees
Phone Interview
Verified

A sports marketing company hired 1 At Bat Media to provide e-commerce development. They re-developed the client's Shopify platform by adding photos, logos, and third-party apps, among other tasks.

The client's sales have been three times higher since they started working with 1 At Bat Media. They stay within budget and lead a communicative process to ensure a solid project management experience. The team also praises their flexibility and commitment to learning about their business.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CEO of a sports marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 1 At Bat Media?

We needed help to re-develop and re-launch our e-commerce site.

SOLUTION

What was the scope of their involvement?

1 At Bat Media has helped us develop our e-commerce site from scratch using Shopify. They’ve also been helping us with our emailing for our customer base.

We started by filling out a survey so they could learn about our goals, and after that, we went through follow-up calls to gather important information and figure out how they could fulfill our needs through a site with all the functionalities we wanted.

Consequently, they gave us template choices to pick from and customized them according to our business needs and the assets we gave them, including digital photos and logos. We collaborated with them until we got the look and feel we wanted.

Regarding functionalities, the app allows users to shop specific leagues, teams, and players’ items in a user-friendly way. We’ve also added several plug-ins for auctioning, automated shipping, and inventory management.

Currently, they’re doing online marketing for our site.

What is the team composition?

We’ve been working with Travis (CEO), a design team, and SEO specialists.

How did you come to work with 1 At Bat Media?

We met Travis through a mutual connection, and then they reached out to us through the site of one of the athletes we manage. They offered their services, and I was impressed with their work, so we hired them for this project.

How much money have you invested in this partnership?

So far, we’ve spent $25,000–$50,000 with them.

What is the status of this engagement?

We started working together in March 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our sales for the last couple of months have been three times higher than the previous year.

How did 1 At Bat Media perform from a project management standpoint?

They’ve stayed within budget and met the established deadlines. Regarding tools and communication, we use Zoom meetings and phone calls to discuss the strategies for every week.

What did you find most impressive about them?

Their most outstanding features are their flexibility and ability to learn about our business and customize their approach to it.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Do you have any advice for potential customers?

Prepare for the initial survey, questionnaires, and kick-off meetings to ensure you provide as much information as possible.

RATINGS

5.0

Web Development
Less than $10,000
Mar. - June 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The partnership was a positive experience for us."

Aug 9, 2022

Office Manager, Interior Design Firm

Anonymous

Other industries
Chicago, Illinois
Phone Interview
Verified

An interior design firm was looking for a more streamlined solution to make their website more accessible on mobile devices, so they engaged with 1 At Bat Media for their web development services.

While no metrics can't be shared, the platform that 1 At Bat Media developed is now performing optimally on handheld devices, much to the customers' delight. The team was highly responsive, but internal stakeholders were particularly impressed with their personable approach to the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the office manager of an interior design firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 1 At Bat Media?

We wanted to make our website more accessible and attractive on portable and mobile devices.

SOLUTION

What was the scope of their involvement?

1 At Bat Media provided us with their web development services and rebuilt our website from scratch.

What is the team composition?

I mainly worked with Travis (Founder & CEO)

How did you come to work with 1 At Bat Media?

I don’t recall how we came across their company.

How much have you invested with them?

We invested less than $10,000.

What is the status of this engagement?

We worked together from March–June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t really have any measurable metrics, but I can say that our platform is now easier to access and use, and we’ve also received positive feedback from customers and clients.

How did 1 At Bat Media perform from a project management standpoint?

They performed well from a project management perspective as they strictly adhered to our deadlines and consistently stayed within our budget.

We typically communicated through email, phone, and a teleconferencing software.

What did you find most impressive about them?

Their biggest strength is their friendly and personable service.

Are there any areas they could improve?

I can’t think of anything as the partnership was a positive experience for us.

RATINGS

5.0

Social Media Marketing Web Development
$50,000 to $199,999
June 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.0

“They’re proactive with changes and intuitive with adapting to external contingencies.”

Aug 8, 2022

General Manager, The 400 Flea Market

Scott Saunders

Other industries
Canada
201-500 Employees
Phone Interview
Verified

1 At Bat Media built an informational website for a retail space owner. They uploaded pertinent information on the client’s hours and location and now provide social media marketing on TikTok and Instagram.

The client is quite pleased with the delivered website. They also praise 1 At Bat Media for their ability to connect with young entrepreneurs through social media. Proactive and quick to implement changes, 1 At Bat Media is dedicated to following through on their recommended strategies.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of a retail environment, which we lease for space to merchants, artisans, and crafters. We also have an antique mall attached to us. There are 400 merchants total in our area, not counting the antique mall.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 1 At Bat Media?

We’re always trying to engage with young entrepreneurs and drive traffic to our building, as we don't have an online sales presence. Everything that generates profit comes in as foot traffic through our door.

SOLUTION

What was the scope of their involvement?

They built the site from scratch; we provided the information that we wanted on our site and they built the website around those requirements. They also created the layout and design of the site.

They were also responsible for determining exactly what people who came to our website were looking for. As a retail environment, the main drivers to our site are people looking for our location, hours of operation, and the merchants and products we offer. 1 At Bat included all that information.

They now provide hosting and maintenance, in addition to setting up a simple and user-friendly program for merchants that have questions regarding set processes and cost. Finally, they execute campaigns on Instagram, TikTok, and Facebook to drive likes and shares. We have weekly meetings, but they’re responsible for the majority of the content creation.

What is the team composition?

I deal with Travis (Account Manager) but I know he has other people that work with him.

How did you come to work with 1 At Bat Media?

We initially talked to them as we were looking to design our website many years ago. After moving through a number of partners, we came back to them.

How much have you invested with them?

We’ve spent around $50,000–$75,000 CAD (approximately $39,000–$59,000 USD).

What is the status of this engagement?

We’ve been working together since June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website doesn’t support conversions; it’s more of an information kiosk for COVID restrictions and merchant information. In terms of metrics, we focus more on Instagram and TikTok. There’s been a big uptick on both those platforms, but particularly with Instagram. The local community is much more engaged and responsive there than they used to be.

The people who use our website have been around 90% pleased, which is good, as there’s always going to be some amount of negativity.

How did 1 At Bat Media perform from a project management standpoint?

We speak every Friday at 11:00 am and go over how the past week went. We look at metrics as to what’s occurring and what they’re forecasting as t has to do with upcoming campaigns and seasonal changes. They’re very hands-on. Our meetings take place over Zoom, and we email and text as well.

What did you find most impressive about them?

They’re proactive with changes and intuitive with adapting to external contingencies. Our previous vendors didn’t have any follow-up, and they would lose direction quickly after a meeting. This isn’t the case with 1 At Bat.

Are there any areas they could improve?

I would love a monthly or even quarterly review of changes. My website is a couple of years old now, so it would be nice to have someone go in and see if any changes need to be made, rather than waiting for me to ask for changes. They could keep up the pressure a bit more.

Do you have any advice for potential customers?

Every business is slightly different, but I would suggest being prepared for a collaborative model of marketing. You are responsible for your own business, so you have to be involved and know where every dollar is going. Make sure to have open conversations with them.

RATINGS

5.0

Other Digital Marketing Web Development
Less than $10,000
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"I really like the in-depth and up-to-date knowledge that the 1 At Bat Media team has."

Aug 5, 2022

Owner & Vice President, ANS Performance

Nicholas Rupcich

Other industries
Oakville, Ontario
1-10 Employees
Online Review
Verified

1 At Bat Media has redeveloped a food and supplement company's website. They also take over their digital advertising platforms to help drive traffic and revenue for the business' e-commerce segment.

1 At Bat Media has delivered an updated and redesigned website that is well-received by visitors. As a result, e-commerce sales have grown significantly since working with the team. The workflow is simple, and the team's communication was effective, which has led to promising results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a nutritional food & supplement company. We offer premium performance supplements to the global market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 1 At Bat Media, and what were your goals?

1 At Bat Media was hired to rebuild our website and take over our digital advertising platforms to help drive traffic and revenue for the e-commerce segment of our business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had worked with other agencies in the past, and there is a very cookie-cutter or textbook approach to marketing that they all take. What I liked about 1 At Bat Media, was their extensive digital background, but also their direct experience in our consumer product space. That knowledge allowed us to skip through a lot of the typical onboarding, and get right into delivering results.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We went through a competitive analysis for the website build, and agreed upon the features we wanted to integrate within our Shopify store build. Once the site was complete, we established an advertising budget and strategy utilizing the FB/IG platform to start driving e-commerce sales. With success the budget scaled, as did the utilization of Google, Klaviyo for email and now Tiktok advertising platform.

How many resources from the vendor's team worked with you, and what were their positions?

I worked directly with the owner of 1 At Bat Media, held regular weekly calls with him. He oversaw the dissemination of tasks within his team with respect to creative, advertising and analytics.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall our website re-design was very well received. Our ecommerce sales have grown significantly during our tenure working with 1 At Bat Media. We are now at the stage of breaking through our first sales plateau and scaling our efforts.

How effective was the workflow between your team and theirs?

Our workflow was very simple. We had a standing weekly update meeting, but exchanged several emails throughout the week on pending items. If the need arose for a second or third call throughout the week, the 1 At Bat Media team was always available.

What did you find most impressive or unique about this company?

I really like the in-depth and up-to-date knowledge that the 1 At Bat Media team has. They are constantly participating in seminars to be at the cutting edge of what's trending in terms of advertising efforts, algorithms and most importantly ROI!

Are there any areas for improvement or something they could have done differently?

We've taken a 'crawl, walk, run' approach with our digital marketing strategy - primarily due to our own lack of familiarity with it. I think the opportunity to scale our efforts is there, and we should push past our hesitancy and give 1 At Bat more of the reigns to take a more 360 degree approach to our digital marketing.

RATINGS

5.0

Other Digital Marketing Social Media Marketing Web Development
$10,000 to $49,999
Mar. - May 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Honestly, the whole process was very smooth, and we do not have any complaints."

May 4, 2022

VP of Operations, Retail Store

Anonymous

Retail
Toronto, Ontario
11-50 Employees
Online Review
Verified

1 At Bat Media has been hired by a retail store for digital marketing services. The team is also tasked with revamping the website and managing the social media campaigns of the client's new product launch.

The client has been pleased with the final outcome of 1 At Bat Media's work. The new design and structure of the website and the ad campaigns have played vital roles in the new product's success. They excellently manage tasks, and their unique solutions guaranteed future engagements with the client.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our Company is a leading retail store that ships in North America. With our facilities, we can quickly meet the demands of international customers for quality, quick delivery, product variety, and great service. I play the role of VP of Operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 1 At Bat Media, and what were your goals?

We were launching multiple products and needed a digital marketing agency to help us with complete revamp of the website and needed someone to manage the complete social media marketing for our new product launch. They are very professional and understood our end goals which was really important to us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected 1 At Bat Media and team because they handled all the conversation very professionally and asked all the right questions and structured the conversation addressing what we needed to help us grow. Easy communication, clear proposal flow, and helped us understand the LTV of the services. We really enjoyed working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Understanding our customers and their needs is really really important for us. On the discovery calls with 1 At Bat Media we went over all the key elements we would like to see in the new website to make sure we can provide the best customer experience.1 At Bat Media's team has an amazing skill set and each one of them are very professional.

Once we went over the discovery phase we shared all the goals we wanted to achieve and had all the information on how 1 At Bat Media can help us. We were really impressed with the proposal as it was very detailed and on point to what we would be getting.

How many resources from the vendor's team worked with you, and what were their positions?

There were multiple people involved in the project and the best part was that we had a PM on the project who had complete knowledge about the different parts that were working together and it just made everything easy for us to understand and stay up to speed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

1 At Bat Media went above and beyond throughout the whole project and the end product was beautiful and elegant. We sent the new link to few of our VIP customers and each and everyone of them loved the design and structure of the website and we have had so many multiple ad campaigns with unique visitors which made the sales for our new product go off the chart! We cannot be more happy with 1 At Bat Media!

How effective was the workflow between your team and theirs?

We had shared communication channels & resources which made it easier to stay up-to date. Their team is really skilled and we could tell they love what they do and are in business to help their clients.

What did you find most impressive or unique about this company?

I am extremely satisfied with my overall experience. We are very proud of the solution and interface they helped us create and we look forward to working with them in the future. The ability of their team to dive into an unfamiliar problem space and figure out what our challenges are, or what we are struggling with, then really help us map out what needs to be done, continues to impress us.

Are there any areas for improvement or something they could have done differently?

Honestly, the whole process was very smooth, and we do not have any complaints.

RATINGS

5.0

"5 out of 5 stars for the whole team - They are Amazing!"

Showing 1-10 of 15 Reviews

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Verified Client Reviews: 12

Overall Review Rating: 5

Source: Clutch

Last Updated: January 29, 2026

Business Entity

Business Entity Name	1 At Bat Media Inc.
Source	Government of Canada Federal Corporation Information
Jurisdiction of Formation	Canada
Date of Formation	January 31, 2016
Status	Active
Last Updated	October 1, 2024
ID	960915-6

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	October 1, 2024

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40 King Street West Toronto, Canada M5H 1H1

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1 At Bat Media Reviews

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