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Top Help Desk Services in Ethiopia

Ratings Updated: April 3, 2026
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1 Leaders 5 Contenders

6 Companies

Country: Ethiopia

List of the Top Ethiopia Outsourced Help Desk Services

  • IT Company Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    2 - 9
    Addis Ababa, Ethiopia

    Services provided

    100% IT Managed Services

    Focus Areas

    40% Help desk
    25% Network
    25% Security +1
    10% Vendor Procurement & Selection

    IT Company, Rockwell Softech, is recognized for building powerful mobile apps, websites, and digital solutions. They received overwhelmingly positive feedback for their reliability, technical skills, and problem-solving abilities, with 100% of reviewers praising their excellent communication and timely delivery. While one review suggested the need for more documentation, the overall client satisfaction is high.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised IT Company for their exceptional project management and technical skills, noting a 40% increase in app performance and a significant reduction in website load time. One client highlighted their reliability and timely delivery, recommending them for professional IT solutions. While overall sentiment is highly positive, a suggestion for improvement was made regarding the provision of more documentation during the development process to enhance client understanding.
    Read 1 Recent Review

    Industry Experience

    Rockwell Softech has demonstrated strong expertise in the Information Technology sector, particularly in developing mobile apps and digital solutions for eCommerce. Client feedback highlights their technical skills, reliable project management, and timely delivery, resulting in significant performance improvements. Their strengths include effective communication and a commitment to client satisfaction. Overall, they are well-suited for businesses seeking high-quality IT solutions, especially within the eCommerce industry.

    Read All Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently noted the company's strong value for cost, highlighting their competitive pricing relative to the quality of service provided. One client specifically mentioned choosing Rockwell Softech due to their 'good value for cost' and praised their 'great project management' and timely delivery. Overall, sentiment regarding pricing was positive, with clients feeling that the investment led to measurable improvements, such as a 40% increase in app performance.
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  • MMCY Tech Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Addis Ababa, Ethiopia

    Services provided

    30% IT Managed Services
    30% IT Staff Augmentation
    10% Custom Software Development +3
    10% Direct Marketing
    10% Event Marketing
    10% Web Design

    Focus Areas

    100% Help desk

    Midsize IT staff augmentation company MMCY Tech, is headquartered in New York, New York and Dubai, United Arab Emirates. The team specializes in IT staff augmentation and IT managed services.

    Read more

    Addis Ababa, Ethiopia

    Addis Ababa
    Addis Ababa, Ethiopia

    101 - 150

    See All Locations (3)
    View Profile
  • GalaxyNetwork Solutions FZE Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Addis Ababa, Ethiopia

    Services provided

    25% IT Managed Services
    25% BI & Big Data Consulting & SI
    25% Conversion Optimization +1
    25% Recruitment Process Outsourcing

    Focus Areas

    100% Help desk

    GalaxyNetwork Solutions FZE is a Dubai, United Arab Emirates-based Conversion Optimization company. Founded in 2018, the team provides Conversion Optimization and BI & big data consulting & SI.

    Read more

    Addis Ababa, Ethiopia

    CMC Michael ROAD Golgotha Building 9th Floor, House No. 903
    Addis Ababa, Ethiopia 1238

    21 - 30

    +251912054933

    See All Locations (2)
    View Profile

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  • Seventech Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Addis Ababa, Ethiopia

    Services provided

    20% IT Managed Services
    20% Logo
    20% Unified Communications Consulting & SI +3
    20% Web Development
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    25% Help desk
    25% Managed Hosting Services
    25% Network +1
    25% Security

    Web design company Seventech Solutions was launched in 2021. Headquartered in Addis Ababa, Ethiopia, the team provides Web Design and Logo.

    Read more
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  • IRack IT solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Addis Ababa, Ethiopia

    Services provided

    10% IT Managed Services
    40% Other IT Consulting and SI
    20% IT Strategy Consulting +5
    10% Unified Communications Consulting & SI
    5% BI & Big Data Consulting & SI
    5% CRM Consulting and SI
    5% Cybersecurity
    5% IT Staff Augmentation

    Focus Areas

    10% Help desk
    15% Hardware
    15% Network +11
    10% Governance & Compliance Assessments
    5% Disaster Recovery
    5% IT Budgeting
    5% Managed Hosting Services
    5% Managed Software Application & Solutions
    5% Other IT managed services
    5% Security
    5% Software Evaluation
    5% Software Expert Witness
    5% Telecom
    5% Vendor Procurement & Selection

    IRack IT solutions is an other IT consulting and SI company. Launched in 2013, the firm specializes in other IT consulting and SI and IT strategy consulting.

    Read more
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  • Warka Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Addis Ababa, Ethiopia

    Services provided

    20% IT Managed Services
    20% Graphic Design
    20% UX/UI Design +3
    20% Video Production
    10% Web Design
    10% Web Development

    Focus Areas

    25% Help desk
    25% Hardware
    25% Managed Software Application & Solutions +1
    25% Other IT managed services

    Warka Group is an UX company. They are in Addis Ababa, Ethiopia and and have small team. Their team provides UX/UI Design and Graphic Design.

    Read more
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1 IT Company

List of the Top 1 Ethiopia Outsourced Help Desk Services

  1. IT Company Logotype

    IT Company

    $10,000+
    $50 - $99 / hr
    2 - 9
    Addis Ababa, Ethiopia

    Ability to deliver

    21.4/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    5/10 Market Presence

    Service focus

    100% IT Managed Services
    40% Help desk
    View Profile Visit Website
  2. MMCY Tech Logotype

    MMCY Tech

    $1,000+
    $25 - $49 / hr
    50 - 249
    Addis Ababa, Ethiopia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    30% IT Managed Services
    100% Help desk
    70% Other
    View Profile Visit Website
  3. GalaxyNetwork Solutions FZE Logotype

    GalaxyNetwork Solutions FZE

    $5,000+
    $25 - $49 / hr
    10 - 49
    Addis Ababa, Ethiopia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% IT Managed Services
    100% Help desk
    75% Other
    View Profile Visit Website
  4. Seventech Solutions Logotype

    Seventech Solutions

    Undisclosed
    Undisclosed
    2 - 9
    Addis Ababa, Ethiopia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% IT Managed Services
    25% Help desk
    80% Other
    View Profile Visit Website
  5. IRack IT solutions Logotype

    IRack IT solutions

    $1,000+
    < $25 / hr
    10 - 49
    Addis Ababa, Ethiopia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% IT Managed Services
    10% Help desk
    90% Other
    View Profile Visit Website
  6. Warka Group Logotype

    Warka Group

    Undisclosed
    Undisclosed
    2 - 9
    Addis Ababa, Ethiopia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% IT Managed Services
    25% Help desk
    80% Other
    View Profile Visit Website

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