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Top ITSM Consulting Firms in Madrid

Ratings Updated: May 13, 2026

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2 Leaders 11 Contenders

13 Companies

Country: Spain

City: Madrid

Digital and IT Strategy Consulting Focus: IT Service Management Consulting

List of the Top Madrid ITSM Consulting Services

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Unlock Management

4.9 5 reviews

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Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Madrid, Spain

Services provided

20% AI Agents

20% AI Consulting

20% AI Development +2

20% Cybersecurity

20% IT Strategy Consulting

Focus Areas

25% IT Service Management Consulting

30% Digital Transformation

25% IT Assessment +1

20% IT Operations Management Consulting

Unlock Management is a consulting firm specializing in AI solutions, cybersecurity, and go-to-market strategies. The company is praised for its technical expertise, timely project delivery, and ability to understand client needs, with a 100% positive feedback rate across reviews. Clients highlight their commitment, culture fit, and impactful AI implementations, though some suggest improvements in communication frequency and hands-on involvement.

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Reviews mention Transparent
The overall sentiment regarding transparency in Unlock Management's services is highly positive. Clients appreciate their regular reporting, adherence to deadlines, and clear communication about budget changes. One client noted, "Unlock Management meets deadlines and stays on budget," highlighting their transparent approach. Additionally, the emphasis on understanding client expectations and willingness to adapt further underscores their commitment to transparency in project management.

AI Development & Cybersecurity for Ticketing Platform

5.0 Jun 27, 2025

Unlock Management meets deadlines and stays on budget. The team is transparent about any budget changes. We use Trello and GitHub for project management and communicate via email. We also have quick meetings every 2–3 weeks to ensure we're all on the same page.
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Industry Experience

Unlock Management has effectively served diverse industries, including Business Services, Financial Services, Food & Beverages, Information Technology, and Events. Clients commend their expertise in AI integration and cybersecurity, particularly in enhancing operational efficiency and strategic market positioning. Overall sentiment is positive; clients appreciate their commitment, timely delivery, and tailored solutions that drive measurable results, making them a strong candidate for projects in technology-driven sectors.
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Business services Financial services Food & Beverages Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Unlock Management as offering good value for money, with projects often delivered on time and within budget. For instance, one CEO noted an investment of €10,000 resulted in a highly effective AI system, while another spent over €200,000 and appreciated the team's commitment and transparency. However, some reviews indicated that while the quality of work met expectations, there could be more hands-on involvement and improved communication. Overall, the sentiment is positive regarding cost-effectiveness.
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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Madrid highlight Unlock Management’s proficiency in AI, data automation, and cybersecurity, successfully implementing solutions such as CRM AI integration and intelligent automation. Their dedicated, responsive team consistently meets deadlines and adapts to client needs, earning high praise for their technical skill and collaborative style.
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Bluecell

4.9 4 reviews
Verified

$10,000+

$50 - $99 / hr

50 - 249

Madrid, Spain

Services provided

15% Digital Strategy

10% Social Media Marketing

8% Content Marketing +10

8% E-Commerce Development

8% Graphic Design

8% Search Engine Optimization

8% UX/UI Design

8% Web Design

7% AI Agents

5% AI Consulting

5% Advertising

5% Conversion Optimization

5% Generative AI

Focus Areas

20% IT Service Management Consulting

20% IT Consolidation

20% IT Governance +6

10% Digital Transformation

10% IT Assessment

10% IT Operations Management Consulting

6% Data Privacy Consulting

2% Mobility Strategy

2% Virtual CIO Services

Bluecell is a digital strategy and e-commerce agency known for its expertise in transforming web platforms and enhancing online visibility. The company consistently receives positive feedback, with reviewers praising their effective communication, commitment, and impressive project management. Approximately 100% of reviewers highlight Bluecell's professionalism and high-quality deliverables, while some suggest market specialization as an area for improvement.

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Reviews mention Professional
Clients consistently highlight Bluecell's professionalism and effective communication. One reviewer noted the team's 'very close communications' and accessibility, emphasizing their commitment to client needs. Another client praised their 'youth, freshness, and knowledge,' contributing to a positive project outcome. Overall, the sentiment regarding Bluecell's professionalism is overwhelmingly positive, with clients appreciating their fast delivery and solid expertise in achieving key performance indicators.

E-Commerce Development for Winery Group

5.0 Sep 15, 2020

Very close communications. Easy to find team. Always available. And, the most important, always keeping in mind the client scope. Youth, freshness and knowledge. Professionalism.
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Industry Experience

Bluecell has demonstrated expertise across various industries, including Consumer Products, IT Services, and Food & Beverages. Clients praised their adaptability, effective communication, and commitment to delivering results, noting significant improvements in digital strategies, user experience, and campaign performance. The overall sentiment reflects a strong capability in enhancing e-commerce strategies, digital transformation, and creative content development. Companies in consumer electronics, self-service kiosks, and the food and beverage sectors would benefit greatly from Bluecell's services.
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Consumer Products IT Services Food & Beverages

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Bluecell is perceived as offering good value for money, with clients noting a positive price-quality ratio. One client mentioned complaints about pricing but acknowledged the overall quality received. Another client emphasized that their requirements were met with a focus on being 'quick, cheap, and good.' Overall, the feedback highlights satisfaction with the cost relative to the outcomes achieved, including significant growth and effective project management.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.8

Cost

4.7

Willing to Refer

5.0

Reviewers in Madrid and Alcobendas commend Bluecell’s comprehensive digital solutions, including web redesigns, marketing campaigns, and strategy. Their experienced team’s professionalism and agility drive measurable growth, with seamless collaboration and a focus on client goals.
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Deiser

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Madrid, Spain

Services provided

100% IT Strategy Consulting

Focus Areas

100% IT Service Management Consulting

Deiser is an IT strategy consulting company. The team is headquartered in Madrid, Spain, and their services include IT strategy consulting.
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Ozona Consulting

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Madrid, Spain

Services provided

80% IT Strategy Consulting

20% Compliance Consulting

Focus Areas

100% IT Service Management Consulting

Ozona Consulting is an IT strategy consulting company. Their midsize team is headquartered in Madrid, Spain. Their services include IT strategy consulting and Compliance Consulting.
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SIROC Labs Ltd.

Not yet reviewed

$75,000+

$150 - $199 / hr

10 - 49

Madrid, Spain

Services provided

10% Digital Strategy

30% AI Development

20% Custom Software Development +2

20% Mobile App Development

20% UX/UI Design

Focus Areas

15% IT Service Management Consulting

30% Digital Transformation

30% Mobility Strategy +2

15% IT Operations Management Consulting

10% IT Assessment

SIROC Labs Ltd. Is a small Pafos, Cyprus-based artificial intelligence company. Their services include Artificial Intelligence and UX/UI Design.
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Madrid, Spain

Calle de García de Paredes 78
Madrid, Spain 28010
2 - 5

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Sectorea Avantium SL

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Las Rozas de Madrid, Spain

Services provided

35% IT Strategy Consulting

35% Recruiting

30% Staffing

Focus Areas

10% IT Service Management Consulting

15% Digital Transformation

15% IT Assessment +6

15% IT Consolidation

10% Data Privacy Consulting

10% IT Governance

10% Mobility Strategy

10% Virtual CIO Services

5% IT Operations Management Consulting

Sectorea Avantium SL is an IT strategy consulting company. They are based in Las Rozas de Madrid, Spain, and their services include IT strategy consulting and Recruiting.
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Nebosystems

5.0 4 reviews

$1,000+

$50 - $99 / hr

10 - 49

Madrid, Spain

Services provided

35% IT Managed Services

30% Cybersecurity

15% Cloud Consulting & SI +2

10% IT Staff Augmentation

10% IT Strategy Consulting

Focus Areas

10% IT Service Management Consulting

25% IT Governance

20% Digital Transformation +5

15% IT Consolidation

10% IT Assessment

10% Virtual CIO Services

5% Data Privacy Consulting

5% IT Operations Management Consulting

Nebosystems is an IT services company specializing in network management, data backup solutions, and cybersecurity. Their reviews reflect a 100% positive feedback rate, with clients praising their tailored solutions, proactive monitoring, and exceptional project management. Approximately 75% of reviewers highlight their ability to adapt services to meet specific industry needs.

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Industry Experience

Nebosystems has demonstrated expertise across various industries, including Manufacturing, Design, and Information Technology. Clients praised their proactive network management and tailored IT solutions, enhancing productivity and ensuring data security. In Manufacturing, they improved network uptime and server performance. In Design, they ensured seamless production through robust data backup systems. In IT, they facilitated compliance and optimized infrastructure. Overall sentiment across industries highlights their professionalism, responsiveness, and ability to adapt to unique business needs.
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Manufacturing Design Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Nebosystems is frequently commended for its competitive pricing and exceptional value for money. Clients noted that their pricing fits within budget constraints while providing good value, as highlighted by multiple reviews stating, 'Good value for cost' and 'Pricing fit our budget.' Overall sentiment indicates strong satisfaction with the financial investment relative to the quality of services received, reinforcing their reputation as a reliable partner for IT solutions.
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Madrid, Spain

Calle Seco, 7
Madrid, Spain 28007
1

+346 585 030 35

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Obsidian Soft

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madrid, Spain

Services provided

40% AI Development

40% IT Strategy Consulting

20% BI & Big Data Consulting & SI

Focus Areas

100% IT Service Management Consulting

Founded in 2011, Obsidian Soft is an IT strategy consulting company. Located in Madrid, Spain, the team specializes in IT strategy consulting and Artificial Intelligence.
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LUCE INNOVATIVE TECHNOLOGIES

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Madrid, Spain

Services provided

10% Digital Strategy

15% Custom Software Development

15% Generative AI +6

10% API Development

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% IoT Development

10% Robotics Process Automation

Focus Areas

50% IT Service Management Consulting

50% Digital Transformation

LUCE INNOVATIVE TECHNOLOGIES, a software development firm, was founded in 2008. They offers Custom Software Development and Generative AI.
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Madrid, Spain

C/ Vicente Aleixandre 3, 2ª Planta, Edificio Detinsa,
Madrid, Spain 28003
16 - 20

+34 983 263 758

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LeverIT International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alcalá de Henares, Spain

Services provided

60% IT Strategy Consulting

20% Cybersecurity

20% IT Managed Services

Focus Areas

100% IT Service Management Consulting

LeverIT International is an IT strategy consulting company. Headquartered in Alcalá de Henares, Spain, their team focuses on IT strategy consulting and Cybersecurity.
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ExpertSoft

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pozuelo de Alarcón, Spain

Services provided

100% IT Strategy Consulting

Focus Areas

100% IT Service Management Consulting

Small IT strategy consulting company ExpertSoft, is in Pozuelo de Alarcón, Spain. The team provides IT strategy consulting.
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Technology Holdings

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Madrid, Spain

Services provided

20% CRM Consulting and SI

20% Cloud Consulting & SI

20% Commercial Financing +2

20% Cybersecurity

20% IT Strategy Consulting

Focus Areas

50% IT Service Management Consulting

50% Digital Transformation

Technology Holdings is an IT strategy consulting company. Their team is located in Madrid, Spain and offers IT strategy consulting and cloud consulting & SI.
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Pandora FMS

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Madrid, Spain

Services provided

20% CRM Consulting and SI

20% Cloud Consulting & SI

20% IT Strategy Consulting +2

20% IoT Development

20% UX/UI Design

Focus Areas

100% IT Service Management Consulting

Small UX design company Pandora FMS, is based in Madrid, Spain. Their services include UX/UI Design and IT strategy consulting.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Bluecell

2 Unlock Management

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Madrid ITSM Consulting Services

Bluecell

$10,000+

$50 - $99 / hr

50 - 249

Madrid, Spain

Ability to deliver

31.9/40.0

16.2/20 Reviews

9.1/10 Clients & Experience

6.5/10 Market Presence

Service focus

15% Digital Strategy

20% IT Service Management Consulting

85% Other

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Unlock Management

$5,000+

$50 - $99 / hr

10 - 49

Madrid, Spain

Ability to deliver

25.4/40.0

17.6/20 Reviews

2.7/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% IT Strategy Consulting

80% Other

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Deiser

Undisclosed

Undisclosed

50 - 249

Madrid, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Strategy Consulting

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Ozona Consulting

Undisclosed

Undisclosed

50 - 249

Madrid, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% IT Strategy Consulting

20% Other

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SIROC Labs Ltd.

$75,000+

$150 - $199 / hr

10 - 49

Madrid, Spain

Ability to deliver

9.3/40.0

0/20 Reviews

4.7/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Digital Strategy

15% IT Service Management Consulting

90% Other

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Sectorea Avantium SL

$1,000+

$25 - $49 / hr

50 - 249

Las Rozas de Madrid, Spain

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

35% IT Strategy Consulting

65% Other

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Nebosystems

$1,000+

$50 - $99 / hr

10 - 49

Madrid, Spain

Ability to deliver

23.8/40.0

16.6/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

10% IT Strategy Consulting

90% Other

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Obsidian Soft

Undisclosed

Undisclosed

10 - 49

Madrid, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% IT Strategy Consulting

60% Other

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LUCE INNOVATIVE TECHNOLOGIES

Undisclosed

Undisclosed

50 - 249

Madrid, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Digital Strategy

50% IT Service Management Consulting

10% IT Strategy Consulting

80% Other

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LeverIT International

Undisclosed

Undisclosed

10 - 49

Alcalá de Henares, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% IT Strategy Consulting

40% Other

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ExpertSoft

Undisclosed

Undisclosed

2 - 9

Pozuelo de Alarcón, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Strategy Consulting

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Technology Holdings

Undisclosed

Undisclosed

50 - 249

Madrid, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% IT Strategy Consulting

80% Other

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Pandora FMS

Undisclosed

Undisclosed

2 - 9

Madrid, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% IT Strategy Consulting

80% Other

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Top ITSM Consulting Firms in Madrid

List of the Top Madrid ITSM Consulting Services

Reviews mention Transparent

AI Development & Cybersecurity for Ticketing Platform

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

E-Commerce Development for Winery Group

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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List of the Top 2 Madrid ITSM Consulting Services

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