Top Inbound Call Center Services in Buffalo
8 Companies
List of the Top Buffalo Inbound Call Centers Services
Sponsored
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UndisclosedUndisclosed250 - 999Buffalo, NY
Services provided
70% E-Commerce Development30% Customer Service OutsourcingHiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.
Read moreSee All Locations (2)Buffalo, NY
241 Main Street
Buffalo, NY 1420331 - 40
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$1,000+< $25 / hr10 - 49Cheektowaga, NY
Services provided
100% Call Center ServicesAsset Compliant Solutions, a call center company, is headquartered in Cheektowaga, New York. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Kenmore, NY
Services provided
80% Call Center Services20% Customer Service OutsourcingAll Calls Matter, a small call center company, is in Kenmore, New York. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Jamestown, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 2 projectsThe Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.
Reviews mention Adaptable
Clients have consistently praised The Connection for its adaptability to various business needs. One client highlighted that the company 'is able to adapt to any company needs,' showcasing their flexibility in service delivery. Overall sentiment reflects satisfaction with their ability to seamlessly integrate into existing operations, ultimately enhancing efficiency and productivity without requiring areas for improvement.-
Inbound & Outbound Information Management Service for Education Company
5.0 Nov 2, 2017TheConnection is able to adapt to any company needs. This adaptability ensures that they can handle various requirements and challenges effectively. Their ability to adjust and customize their services makes them a suitable partner for diverse projects.
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Industry Experience
The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.Was this helpful?
See All Locations (4)Jamestown, NY
111 W 2nd St Ste 5000
Jamestown, NY 1470141 - 49
716.483.3436
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingAction Telephone, a call center service, focuses on Call Center Services and Customer Service Outsourcing. The firm is based in Rochester, New York.
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$1,000+< $25 / hr50 - 249Dunkirk, NY
Services provided
63% Customer Service Outsourcing37% Call Center ServicesAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Dunkirk, NY
4867 West Lake, Rd Suite 102
Dunkirk, NY 14048716.672.5144
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UndisclosedUndisclosed10 - 49Buffalo, NY
Services provided
100% Call Center ServicesEstablished in 1948, Abbott Answering Service is a small call center service. Their team focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
80% Call Center Services20% Customer Service OutsourcingPark Ridge Answering Service is a call center. The Rochester, New York-based agency was founded in 1970. Their services include Call Center Services and Customer Service Outsourcing.
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List of the Top Buffalo Inbound Call Centers Services
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UndisclosedUndisclosed250 - 999Buffalo, NY
Ability to deliver
8.7/40.00/20 Reviews2.3/10 Clients & Experience6.4/10 Market PresenceService focus
60% Inbound Voice Services40% Other -
$1,000+< $25 / hr10 - 49Cheektowaga, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
300% Inbound Voice Services -
UndisclosedUndisclosed10 - 49Kenmore, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
280% Inbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Jamestown, NY
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
250% Inbound Voice Services -
UndisclosedUndisclosed10 - 49Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
270% Inbound Voice Services -
$1,000+< $25 / hr50 - 249Dunkirk, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
237% Inbound Voice Services -
UndisclosedUndisclosed10 - 49Buffalo, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
300% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
280% Inbound Voice Services
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