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Search Engine Marketing Services Guide

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Updated August 1, 2024

Search engines like Google, Bing, and Yahoo are go-to's for consumers looking for new products, services, or relevant brands. Businesses need to adapt by investing in effective search engine marketing strategies and solutions if they want to stay competitive. This detailed guide is dedicated to helping you learn more about search engine marketing services and how to match with the right service provider for your needs.

Typically, search engine optimization (SEO) is typically the first thing that comes to mind for many when discussing search engines. SEO is extremely important but it may not be enough to establish a sustainable and successful search engine presence, and search engine marketing (SEM) can help with that.

SEM maximizes paid search ads to help reach target audiences faster and improve visibility in search engines. When leveraged successfully, SEM can help businesses dominate their market and drive sales. 

Hiring an experienced search engine marketing agency can help you navigate the complex and ever-changing search engine trends. They can plan and execute bespoke strategies that can help drive higher conversions.

Read more to learn how to find and match with the ideal search engine marketing agency, what services you can expect, and what key metrics you should assess. 

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What is Search Engine Marketing?

Search engine marketing: a type of digital marketing practice that helps websites improve visibility by leveraging paid ads to appear on relevant search engine results pages (SERPs). 

SEM allows businesses to stay on top of complex algorithms, ensuring customers pay attention to the promoted product or service.

As emphasized above, SEM and SEO are two distinctly different practices but have overlapping principles. SEO focuses on organic search results and tactics, while SEM maximizes paid advertising to increase website traffic. 

SEM strategies first start by researching and identifying which relevant keywords see large search volumes from potential customers. Those keywords are then strategically focused on ads when buying ad space on SERPs. These ads will appear above organic results on SERPs. Businesses would then pay the search engine provider for each time a browser clicks on the ad.

At first glance, SEM may sound like an expensive investment. However, its benefits significantly outweigh the costs if the campaign is executed effectively.

Search Engine Marketing Services by Country

Search Engine Marketing Services by City

5 Benefits of Search Engine Marketing

Search engine marketing allows businesses to position themselves for long-term success by unlocking different benefits. Costs may seem intimidating initially, but the pros shouldn't be scoffed at. 

SEM benefits

Here are the biggest advantages you can expect when you invest in quality SEM solutions:

  1. Increase brand awareness and visibility: Appearing on important SERPs can help improve brand awareness as more customers will be able to be introduced to your product or services. It is a long-term benefit that can lead to more opportunities and stronger customer loyalty.
  2. Better audience targeting: Unlike other forms of advertising and marketing, SEM has the power to reach its intended audience more effectively. It can help brands penetrate different markets by accurately focusing on the right keywords. 
  3. Drives quality website traffic: The more browsers and potential customers find your ads, the more website traffic you see. Browsers are more likely on a website that ranks high on search engines. This is because they perceive that as a reflection of the credibility and reputation of the product or service. The increase in website traffic can lead to more sales and conversion.
  4. Delivers faster results: Another advantage of SEM over other marketing tactics is its ability to provide quick measurable results. There’s no need to wait months to see how the SEM campaign performs; businesses can immediately determine which ads aren’t performing well and adjust. 
  5. Collects critical customer insights: Since SEM gives real-time insights, companies can have a straightforward view of their investment and collect invaluable data. Analytics is important for making informed business decisions by providing a better understanding of customer preferences, competition, and industry trends.

What Services Do SEM Agencies Offer?

SEM agencies offer comprehensive and tailored services to businesses looking to enhance their visibility on SERPs. They offer a vast range of skills, expertise, and solutions that can allow brands to conquer dynamic search engine algorithms.

Here are the services you can expect when you hire an experienced SEM service provider:

  • Paid Advertising
  • Consulting
  • Market Research
  • Remarketing
  • Local SEM
  • Landing Page Optimization
  • Conversion Rate Optimization
  • Ads Development & Creation

Paid Advertising

Paid advertising services refer to planning, executing, and managing paid ads to help websites drive traffic and generate quality leads. In SEM, paid ads leverage platforms such as Google Ads and Bing Ads to manage ads efficiently. 

If you hire a dedicated SEM agency, they will handle the entire paid advertising operation, from targeting your demographics with the right keywords to bidding on ad placements.

Consulting

Businesses with internal SEM efforts often hire SEM agencies to provide professional consulting services to improve their campaigns further. Agencies are equipped with industry-standard tools, SEM knowledge, and analytical expertise that can guide businesses on implementing their strategies successfully. They have consultants with an unbiased perspective on the existing SEM efforts, assessing their performance to give actionable recommendations.

Market Research

Full-service SEM agencies also offer complete and detailed market research services to gain unseen insights and better understand the market, rival websites, and demographics. They conduct thorough assessments and analyses to uncover customer behavior and patterns, identify opportunities the business can focus on, and improve SEM strategies accordingly.

Remarketing

Remarketing is an initiative aimed at re-engaging web visitors or browsers who have previously visited a website but did not complete a purchase or call-to-action (CTA). In SEM, remarketing ensures all website traffic is tracked using tools such as Google Analytics, segmenting visitors based on their browsing behavior, and creating custom ads aimed at specific browser segments. 

Local SEM

Local SEM is a specialized SEM approach that focuses on local demographics and competition. It aims to attract local customers by enhancing performance on relevant local SERPs. Local SEM involves conducting localized keyword research, optimizing Google My Business (GMB) profiles, running localized ads, and managing local listings. 

Landing Page Optimization

Landing pages are standalone web pages created specifically for advertising or digital marketing campaigns; they’re where browsers “land” when they click through an ad or promotion. Most dedicated SEM agencies don’t just create and run SEM campaigns; they also optimize landing pages to ensure customers follow specific actions and are encouraged to make a purchase decision. 

Conversion Rate Optimization

Conversion rate optimization (CRO) is improving the percentage of conversions or the users who completed a designated action. It focuses on generating quality leads while lowering acquisition costs and increasing revenue. CRO requires a thorough understanding of user behavior — how visitors navigate and interact with the websites and what barriers hold them back from converting to customers. 

Ads Development & Creation

SEM strategies require compelling content to succeed. It doesn’t matter if you’ve identified all the right keywords; if your campaign doesn’t have engaging and enticing content, it won’t convert customers. All-around SEM agencies have skilled and creative specialists in charge of developing, creating, and distributing persuasive ads and content. They produce anything from visual display ads to written ads.

How to Assess Search Engine Marketing Services

Assessing and monitoring key performance indicators (KPIs) ensures efforts are aligned with goals. Important metrics help you understand if the investment is producing the best results. If you’re planning to hire an SEM agency soon, keep an eye out for these KPIs on their case studies and portfolios:

  • Click-Through Rate (CTR): Measures the overall effectiveness of your SEM ads. The higher the CTR, the more relevant your ad is to your target audience.
  • Cost Per Click (CPC): Tracks the cost-effectiveness of your ads. It’s calculated by dividing the cost of clicks by the total number of clicks. This metric is critical for budgeting and understanding the SEM campaign’s return on investment (ROI).
  • Return on Ad Spend (ROAS): Gauges the revenue generated for every dollar spent on SEM ads. ROAS is a good indication of the campaign's performance and profitability.
  • Quality Score: Typically tracked using tools such as Google Ads, it indicates the relevance and quality of your ads, landing pages, and keywords to target browsers. 
  • Conversion Rate: Measures the percentage of visitors who complete the designated CTA after clicking an ad. 
  • Cost Per Conversion (CPA): Another metric used to track cost-effectiveness, it’s calculated by dividing ad costs by the number of conversions. It’s key to budgeting and assessing the viability of your SEM strategies.
  • Bounce Rate: Tracks the percentage of visitors who don’t complete the desired action and leave your landing page. It’s a helpful indicator of the relevance of the ad and the user experience of the landing page.
  • Average SERP Ranking: Also referred to as average position, this KPI measures the average ranking of your ads on relevant SERPs, allowing you to understand if they are visible to your intended audience. 

What is a Search Engine Marketing Team?

One of the most important components of a successful SEM investment is the team behind it. SEM agencies are comprised of experienced professionals with diverse expertise and skills who ensure that all strategies are executed seamlessly. 

SEM team

Here’s a list of specialists you can expect to collaborate with when hiring a full-service SEM agency:

  • SEM Manager: The head of the team that’s primarily responsible for overseeing the entire SEM campaign — from research and planning to implementation and tracking. They take the initiative in analyzing campaign performance and lead crucial decision-making.
  • SEO Specialist: Essentially, SEM and SEO complement each other. Most SEM agencies have professional SEO specialists who focus on the organic search and performance of the website.
  • Data Analyst: They interpret data to gather insights, identify trends, and uncover performance discrepancies. This team member is proficient with technical tools like Google Analytics, Google Ads, and Microsoft Ads. 
  • Project Manager: The teammate who coordinates responsibilities and communicates with clients. They handle the project scheduling, progress monitoring, and status reporting to key stakeholders.
  • Copywriter: Also referred to as Content Writers, they are responsible for developing and creating compelling copies for ads, landing pages, and other collateral.
  • Graphic Designer: In charge of producing all visual elements such as display ads, landing page items, banners, and even social media ads. They ensure all marketing materials are cohesive and of high quality.
  • Web Designer or User Experience Specialist: The technical expert who is responsible for designing, redesigning, and optimizing landing pages. 

What to Look For When Hiring a SEM Agency

The team you work with can make the difference between success and failure. That’s why it’s important to carefully evaluate your options for SEM services before you sign a contract. Knowing what to look for when searching the sea of service providers and options can help you cut through the clutter.

The first step to searching for the ideal SEM agency is understanding your business needs, objectives, and priorities. Once you have a clear grasp of those, you can focus on creating a checklist to help guide you through your search.

Browsing through directories such as Clutch’s rankings of top-performing SEM agencies can be intimidating and confusing if you don’t have a list designed to guide you. It will be easier for you to filter through the options if you have a set of criteria like this:

Factors to Consider When Searching for an SEM Agency

  • Experience & technical expertise
  • Budget & pricing structure
  • Ranges of services offered
  • Creative approach & capabilities
  • Communication & reporting style
  • Portfolio & client reviews

These factors will help narrow your options and create a shortlist of 2-3 agencies. Remember to read through their company profiles, case studies, and client testimonials to get more insights into their past partnerships. It’s important to match with the right agency that’s compatible with your company’s culture and shares your values. 

After you’ve pinpointed your top three options, schedule a meeting or consultation with them to discuss your project. Ask all the important questions on top of your mind and allow them to showcase their services. To help you prepare, here are a set of questions you can ask:

10 Questions to Ask When Hiring SEM Services 

  1. Can you walk us through your process of developing custom strategies for different clients? 
  2. How do you conduct keyword research for your campaigns?
  3. How do you manage bids and ad budget allocation?
  4. What key tools and software apps do you use for your SEM services?
  5. Can you describe your creative and strategic process of producing compelling ads?
  6. What is your approach to landing page optimization?
  7. How often do you conduct testing for your campaigns?
  8. How often do you track performance and report results?
  9. How do you ensure compliance with regulatory standards and ad policies?
  10. How do you stay updated with the latest algorithm changes and SEM trends?

It’s crucial that you’re familiar with your project's requirements and the types of services you need. Knowing your project's specifications will help you make an informed decision about which vendor best suits your needs.

Clutch can help you by making the search easier. Leverage the filters we’ve prepared on our directories and find firms based on their focus areas, location, and pricing. 

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Drive Awareness with Search Engine Marketing

Search engine marketing is too powerful for businesses to ignore. Its benefits can help even small businesses position themselves as industry leaders by driving traffic and expanding their online presence.

Ensure you’re equipped with the knowledge when searching for SEM services and agencies. The insights you’ve gained from this guide will help you refine your search. Scroll through Clutch’s rankings for the leading SEM agency and match with the ideal partner for your project. 

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Clutch features 1,523 PPC companies specializing in Display Advertising. These companies have been thoroughly reviewed and rated by verified clients, providing valuable insights for those seeking specific expertise.

Display Advertising-focused providers commonly offer services like Search Engine Optimization, Social Media Marketing, Web Design, Content Marketing, Web Development.

Apart from Display Advertising work, these providers also focus on areas such as Google Adwords (1,099 companies), YouTube Advertising (837 companies), and Retargeting Advertising (636 companies). Ratings for these companies vary, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less.

Clutch encourages users to provide reviews for companies to enhance the platform's information. Below are some Display Advertising PPC companies that are not yet rated:

Clutch categorizes Display Advertising providers into different minimum spend levels and hourly rates. The "minimum spend level" indicates the minimum amount required to engage a provider, helping users find services that align with their budget. The most expensive Display Advertising companies, requiring a minimum spend of $250,000 or more, include Visiqua (5 stars). For minimum spends over $100,000, options include Marketing Doctor (4.9 stars).