WoWoNiNi Sdn Bhd

BACKGROUND

Please describe your company and your position there.

I am the IT Officer for Grandma Stella Cookies, we bake cookies!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WoWoNiNi Sdn Bhd, and what were your goals?

Our website was very out dated and did not look very professional, so we hired WoWoNiNi to give it a nice new look and to implement effective and efficient E-Commerce functions.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and came across WoWoNiNi, one of their previous projects was a website they built for another bakery and we loved the layout and the E-commerce functions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started off with a meeting, to give them a clear idea of what we were after. Introduced them to the the photographers we had hired so they could work together.

How many people from the vendor's team worked with you, and what were their positions?

We had one point of contact, who kept us up to date on the progress of the project and answered any queries we had.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything went extremely smoothly! Once the website was launched, all functions worked correctly. The final design was great!

Describe their project management style, including communication tools and timeliness.

Communication was great, constant updates, quick responses to any questions.

What did you find most impressive or unique about this company?

Their experience is vast, they knew how implement everything we asked for.

Are there any areas for improvement or something they could have done differently?

Everything went smoothly, we had no issues!

BACKGROUND

Please describe your company and your position there.

I'm the Creative Manager for a company that specializes in designing office furniture and manufacturing them locally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WoWoNiNi Sdn Bhd, and what were your goals?

To handle the migration of our existing online store website based on Magento.

SOLUTION

How did you select WoWoNiNi Sdn Bhd and what were the deciding factors?

We searched online and shortlisted few and wowonini's response is the fastest.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The entire process is pretty smooth as communications were done over whatsapp messaging only. At the end of the day we just wanted the website to be migrated to another hosting without any complications.

How many people from the vendor's team worked with you, and what were their positions?

1 technical support

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website run normally without any problems. Downtime is kept to minimal.

Describe their project management style, including communication tools and timelines.

We just use whatsapp and email.

What did you find most impressive or unique about this company?

They were very responsive and attentive. Services are affordable and transparent.

Are there any areas for improvement?

so far none